ibis Besancon La City

ibis Besancon La City 3 stars

Customer review rating (ALL Rating) 4.3/5 813 reviews

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Secure undercover car park (fee applies).

  • Enjoy the sunny terrace from breakfast to dinner.

  • 10 minutes by tram from Viotte station and 15 minutes from Micropolis.

  • Access to the tram in front of the hotel: CANOT stop

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Besancon La City

1 Avenue Louise Michel
25000 BESANCON
France

GPS:47.235415, 6.015347

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Bistro Régent Besançon

At Bistro Régent, come discover tasty food in a relaxed atmosphere. According to famous food critic Jean-Luc Petitrenaud, our cuisine is "a hidden gem, as if devoted to time... it is spontaneous, alive."

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 25 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  813 reviews

TripAdvisor Rating  4.0/5  743 reviews

great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

great stay ate in the restaurant good value.

Thank you so much for this great feedback 🤩. The team invests daily, and your satisfaction is the best reward. I hope to see you very soon. Best regards, Aline C. – Ibis Besançon La City

Convinient located, good quality

Customer review rating 5.0/5

Peter Couples - Confirmed reviews ALL

Arrived late but still a fine reception service. Parking in basement garage. Good restaurant at the hotel, fine room and beds, all was fine!

Thank you so much for this great feedback 🤩. The team invests daily, and your satisfaction is the best reward. I hope to see you very soon. Best regards, Aline C. – Ibis Besançon La City

good

Customer review rating 4.5/5

L Families - Confirmed reviews ALL

very contactable barman :)

Thank you so much for this great feedback 🤩. The team invests daily, and your satisfaction is the best reward. I hope to see you very soon. Best regards, Aline C. – Ibis Besançon La City

Well located and great restaurant

Customer review rating 3.5/5

Maria Families - Confirmed reviews ALL

It was a weird experience when we first arrived. We were 2 adults and 1 teenager. I could only book 2 rooms for us. But when we got there I was told they only had 1 room left for 2 people. I was told to park the car and come back. When I came back the woman had found another room for us but then started to complain that I hadn’t booked 1 room for 3 people. She asked me to cancel my booking and rebook, but I told her that wasn’t a possibility for me as I had booked without cancellations. She gave me the 2 rooms but kept in complaining. It was an overall weird experience. Restaurant was very good though and very friendly. They made up for the previous experience.

Thank you for your feedback. We take note of all your comments and share them with the whole team in order to satisfy you as best as possible during future stays. Looking forward to welcoming you again. Best regards Aline C. – Ibis Besançon La City

Rude Night Porter

TripAdvisor rating 2.0/5

EddieH769 Couples - TripAdvisor review

My wife and I stayed at this hotel from the 13th - 18th August 2022, In the evenings we would have two drinks before going to bed, the bar stays open until midnight, One of the nights there was no bartender as she left early, which left the night porter whom I'd never seen before, I approached him and ordered drinks to which he said the bar was closed, i politely reminded him of that the closing time was (midnight) so he got the drinks, albeit reluctantly, i paid him and said we would probably like another one, he said no we weren't getting any more, so as not to annoy him we only had 1 drink. On her way to our room as i finished my drink, my wife asked him for a glass of iced water as she had done every night, Suddenly I heard shouting so I look to see it's the porter shouting at my wife "no you are getting no water" he screamed at her, trying to reason with him she said "it's just a glass of water" but the porter aggressively persisted she would have no water, I told him he was a very rude person and that I was reporting him to the manager. The next morning we went to the manager with our complaint but to my surprise she wasn't one bit sympathetic towards us, she just said that she would have a word with him, she didn't even offer us an apology, When we came back the following night the same porter was on duty again but so was the bartender, we were having our drink when we overheard the porter saying to the bartender that he wasn't going to serve us anything, We are both in our mid sixties and in all our years of travel we've never felt so embarrassed or intimidated by a member of staff and over something as trivial as a glass of water! The incident completely soured our stay and really let the hotel down in how A) they let this happen and B) how they handled it. Truly appalling behaviour towards guests. Needless to say we will never be staying at this hotel or any hotel associated with it again...

Dear EddieH769, It is with great attention that we took note of your feelings at the end of your stay. You are emphasizing a service malfunction and we apologize flatly. Our commitment lies in a quality service and certainly not the opposite, which is why we attach particular importance to your observation which will lead to a debriefing in order to no longer commit this type of misstep. The whole team thanks you for your visit and hopes that you will give the hotel a second chance during your next stay in Besançon. Best regards Aline C. – Ibis Besançon La City

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Other web-users rate our hotel

  • 621 reviews 8.4/10 Location
  • 700 reviews 6.5/10 Room
  • 542 reviews 8.6/10 Service
  • 5 reviews 7.1/10 WiFi
  • 361 reviews 7.8/10 Breakfast
  • 218 reviews 6.7/10 Cleanliness
  • 127 reviews 4.5/10 Amenities

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