Hotel - Novotel Roma Est
Novotel Hotel Novotel Hotel

Novotel Roma Est Hotel

4.0/5 1,122 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TORINO 30 m2 3 m 15 10 10 0 0
FIRENZE 35 m2 3 m 20 12 15 0 0
BOLOGNA/GENOVA 45 m2 3 m 32 18 18 15 0
MILANO 50 m2 3 m 40 20 20 25 0
NAPOLI 55 m2 3 m 45 25 25 30 40
ROMA 65 m2 3 m 50 26 26 35 45
ROMA-MILANO-NAPOLI 170 m2 3 m 200 60 50 100 140
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Video camera
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 149 rooms
  • 142 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 118 family rooms
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Telephone
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 ALL Rating 1,502 reviews

Our guest reviews for
Novotel Roma Est

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,122 reviews
Nithyakumar Business - 30/09/2019 Confirmed reviews ALL

Room carpet was not clean lit if stains on the carpet floor. Restaurant service was not uptown the mark I wait long to order for and followed by waited long for the food to arrive and even billing was delayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Nithyakumar, Thank you for taking the time to tell us about your experience at the Novotel Roma Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Sergio Mobilia - General Manager -

Eugene M. Couples - 26/09/2019 Confirmed reviews ALL
« The hotel is let down by its location and the misleading advertising about access to public transport. »

The room was adequate but the hotel staff were not particularly helpful in providing information on times of trains. Specifically they did not warn us that to get to the station, La Rustica Uir, guests had to risk life and limb walking along an unlit road with no pavement (SIDEWALK) which was dangerous particularly at night. Furthermore there was no warning that the station was without ticket issuing facilities and the shuttle bus to Rome Tiburtina only made one return trip on weekdays at inconvenient times I. e. at 8.30 am out and at 8.30 pm back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to tell us about your experience at the Novotel Roma Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Sergio Mobilia, General Manager

Neil Friends - 16/09/2019 Confirmed reviews ALL
« Good but inconvenient »

Very far from city Centre. Room was a bit outdated but clean and big. Breakfast was nice but only one staff in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Daniel Edoardo Del Sole - Front Desk Guest Relations -

Z. Business - 06/09/2019 Confirmed reviews ALL
« As always, very nice hotel, very very friendly staff! »

I come to your hotel once every year for my job, and am always very pleased with the room, the service and the food at the restaurant! It's always a great pleasure and for me no question about going anywhere else when I come to Italy for my annual mission!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Roma Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Edoardo Del Sole - Front Desk Guest Relations -

Jim M. Families - 06/08/2019 Confirmed reviews ALL
« Hotel was well looked after and clean, staff friendly and efficient. »

Hotel location is not ideal and could be improved by better transport links: earlier shuttle bus would be helpful in the heat of the summer. Replacement of items provided in room (teabags, milk, etc) was irregular and replacements could have been done on a day to day basis. Breakfast pastries on the one day we had breakfast were stale and coffee not very hot. Otherwise, hotel was excellent and food provided at evening meal of high quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim, We thank you for taking the time to share with us your feedback. We are glad you enjoyed your stay with us, we try to offer a good service and a satisfactory relax, always bearing in mind our main concern are you and your family. We are sorry for the not so regular replenishment of your room items (teabags, milk etc) and the inconvenience occured during breakfas time. Thank you, anyway, for the positive evaluation. Hope to see you in the future. Sincerely, Daniel Edoardo Del Sole - Front Desk Guest Relations -

Da Couples - 24/07/2019 Confirmed reviews ALL

We had a very kindly welcomming from the reception. The welcomming drink was only beer, soda or vine. We have before could choose from the hole card. One of us got a cold meal in the restaurant, but the waiter change it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Edoardo Del Sole - Front Desk Guest Relations -

Family - 13/04/2019 TripAdvisor review
« Novotel Roma ESt »

I have been staying at NOVOTEL hotels recently , but the good thing about them was the location. but i was not particularly happy with the location of Novotel Roma Est, its far too off the center of city and the area surrounding it is also not very well kept and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I Thank you for your review; I wish to inform you that the hotel has provided for the construction of a new tree-lined and very beautiful road. Unfortunately it is currently closed due to bureaucratic problems that do not depend on us. I hope you will find it open on your next stay Regards Sergio Mobilia - general manager

Anastasios Couples - 16/01/2019 Confirmed reviews ALL
« My place to stay in Rome, every single time. »

All you can ask from a hotel. Nice breakfast. Easy access near the ring road, as a rent a car for my excursions. This time with bigger TV Set in the room. I should be more organised to visit the gym. Nice price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anastasios, We very much appreciate your comments regarding your stay at the Novotel Roma Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergio Mobilia - General Manager

Mark B. Business - 19/12/2018 Confirmed reviews ALL
« Great reception, comfortable room. Will definitely stay again when in the vicinity »

Very pleasant welcome, fast and efficient. Room Excellent, good shower. Dinner menu limited but adequate. Good Breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia

Business - 25/11/2018 TripAdvisor review
« Expensive considering location - poor bar food »

Handy as a stop off, although overpriced for what it is. Beds are comfortable though, and the outdated bathrooms are clean. Staff a bit sterile. Arrived just after 10.30 at night, and all they could offer us was plain cheese and tomato pizza, and used the excuse that's the only type of pizza they can freeze which of course is stupid. This nees to re-brand as Red Ibis and charge €60 a night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sergio

Mark B. Business - 14/11/2018 Confirmed reviews ALL
« Good welcome, great room size, excellent Bed, mattresses and pallets »

Staff very welcoming, room great proportions, with very comfortable mattress and pillows. Bathroom was functional, however a good size. Restaurant Menu was limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark,, We very much appreciate your comments regarding your stay at the Novotel Roma Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergio Mobilia, General Manager, and Your Novotel Staff

Dervis U. Business - 04/11/2018 Confirmed reviews ALL
« A Very Nice Hotel For Bussiness Travellers »

The room was quite large and very well equipped. The bed was comfortable. The towels were good quality and soft. The illumination of the room was very good. The only problem was the temperature thermostat was not performing its function.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dervis U., We very much appreciate your comments regarding your stay at the Novotel Roma Est. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergio Mobilia, General Manager, and your Novotel Staff

Enrico Families - 04/11/2018 Confirmed reviews ALL
« Room is good, but my 60euro dep has not been returned »

I was requested to leave a 60euro charge for any problems in the room but it has been a few days and that money has not been canceled or retured to my card

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrico, Thank you for taking the time to let us know about your experience with us. We are glad you enjoyed your stay and hope everything was satisfying. Concerning the 60 euros requested upon check-in, it was only a guarantee for any extras during your stay, not for any hypothetical damage in the room. The deposit was released upon check-out but it takes some days before seeing it back onto your account, depending on your credit card circuit. That said, we hope to welcome you back in the future. Regards Daniel Edoardo Del Sole Front Desk Relations

Cs Solo - 23/10/2018 Confirmed reviews ALL
« An interesting stay »

Firstly I could not find the hotel, then there was barely any access with a private vehicle. As a traveller who prefers to use public transport where possible, I found this location very hard to manage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sorry to hear about the issues concerning public transportation, although we sincerely hope you enjoyed your stay as far as the hotel and the staff are concerned. Sincerely, Sergio Mobilia, General Manager, and Your Novotel Staff

Robert Families - 23/09/2018 Confirmed reviews ALL

Staff not friendly, rooms not clean and no easy access to train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sergio Mobilia - direttore

Anonymous Families - 31/08/2018 Confirmed reviews ALL
« Everything like expected »

Room perfect. Breakfast very good. Bus shuttle Service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - direttore

Mark C. Families - 06/08/2018 Confirmed reviews ALL
« Dr Mark C. »

MY accommodation was an excellent experience. Your members of staff were very helpful and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - general manager

Alice Families - 06/08/2018 Confirmed reviews ALL

The service of the staff was very good. The children were welcomed very gently with a toy, reception staff was very helpful and efficiënt. The rooms were perfectly made although we reserved the room on the same day of the arrival. We would come again!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - general manager

Dissatisfied Couples - 04/08/2018 Confirmed reviews ALL
« Anywhere but here »

This is the Novotel that even Novotel forgot existed. The room was lousy for a Novotel. The air conditioning never worked despite reporting it. Nobody followed up to make sure it was fixed. The mini bar fridge didn’t work. We tried to identify ourselves to staff at breakfast but they were too busy taking to look up. There are absolutely nothing around the hotel. The free underground parking was positive. The afternoon receptionist was really helpful and diligent. The pool was great up until the wind blew over the umbrella and could have seariously hurt somebody. Would be amazed if the staff reported it as a safety incident. Drop the parasols on windy days. Safety 101.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sergio Mobilia - direttote

Anonymous Business - 31/07/2018 Confirmed reviews ALL
« poor service »

1. food supplied by the restaurant is not delicious. The hotel is at a very isolated location, there are absolutely no any other restaurants or shops in walking distance from the hotel. Therefore the restaurant in the hotel is the only choice for dinner. The food was not to a standard of a 4-stars hotel. 2. Transportation is not sufficient. The hotel is far away from the city and airport. However, there is only 1 shuttle bus to a railway station at 8:30am, and 1 back to hotel at 8:30pm. Guests need to go anywhere with taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sergio Mobilia - general manager

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