Friendly staff, good location and comfortable accommodation

The hotel is in a nice,quiet neighborhood.Central visiting points can be reached easilly by public transport.I had a very nice room with a big balcony.The team was extremely helpful when I had (small) problems and very friendly overall.I recommend this hotel

We had a great stay at the hotel. It is conveniently located near a Metro stop, as well as several restaurants and food stores. The hotel staff was very helpful and friendly.

Thanks to the good location and the high quality of the services and the room, my stay has been wonderful and I would choose this hotel again for the next time

Good quality hotel in a quiet night time location thats a little more residential but very good metro connection 2 mins walk away that will connect you to all of Rome. Nice breakfast , better still are the staff working here who we found to be all very polite and kind. We slept well and had a nice stay. They are trying hard to remain covid safe , all areas very clean. Even the lifts are being disinfected.

Great professional behavior, super organized and kindness from all staff.

Have been staying in Mercure hotels from time to time and, whilst not the very best that I have seen, the hotel certainly met all the expectations that I had from this chain. Comfortable room, nice and clean bathroom, fast WiFi (this was actually a nice surprise). The surroundings are also ok, close to Piazza Bologna metro station and with few useful eating places nearby. Compared to my few previous stays in Rome, probably the best price vs value ratio that I have got. The only drawback is that the place is sensibly reachable only by Metro (ok, in principle walkable from Termini within half an hour, but Termini itself is already on the very edge of the "town"), so you depend on it, and their trains stop running surprisingly early. Thus, the hotel could be a good option for work-related trips, but much less so, if you are looking also towards enjoying Rome's nightlife.

The staff very helpful

hotel is easy accissible as located close to metro Bologna, breakfast is good and rooms are clean.

Especially the breakfast was a warm welcome every day, wonderfull staff!!

Very good service. The personal at the reception was extremely friendly. They granted us an upgrade based on my accor gold status. The room was really big and confortable. The location is also really good. Only 5 minutes on foot from Bologna Metro Station. The zone has many cafes and restaurants. The only aspect that was really disappointing was the breakfast. Probably due to covid rules, the hotel offers a "served buffet". On the one hand, the offer is significantly poorer than it used to be (variety and amount, i.e. asking for 3 small breads seemed to be too much for some of the employees). On the other hand, and this is probably even worse, this new protocol results in significantly more contact between guests and employees and among guests who are forced to queue in order to be served, something that at the rush hour may take 10 or 15 minutes. Hope this is something temporary because it only downgrades the experience and puts more people at risk.

The goods: the hotel is located in a pleasant neighborhood and it has a very pretty roof-top terace. The bads: the key to the room had to be replaced almost daily because it stoped working; the bed was really unconfortable (it was leaning to one side).

Very good hotel, near Piazza Bologna, close to Metro station Bologna (linea B). Only 3 stops from railway station Termini, 5 stops from Colosseo! The room was clean and comfortable, with high speed free wifi.

I was totally pleased with the cleanliness of the room and the willingness and friendliness of the front desk staff. The location of the hotel is good and the quality of the breakfast is great. Surely I will return!

We chose this hotel due to its location: close to the metro station Bologna and not so far from the train station Roma TIburtina. Unfortunately other than that, this hotel is rather below Mercure standards. in terms of rooms they are not up to current standards and need to be redone quickly. Our room have had a strange smell throughout our stay and the toilet flush was broken. When it comes to the breakfast service, the selection of dishes was rather poor and of rather average quality. We were lucky that we could find something for vegetarians but basically we were stuck with the very same breakfast every single day. A bad surprise was also the fact that we were not offered any welcome drinks thanks to our Gold status, not to mention a room upgrade (we were told that we got one, but when looking on the plan, I could not see a difference between the other rooms on our floor... and no, we were not on the Privileged floor). Overall it is a hotel for someone who does not intend to stay much in it... just in and out.