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Ibis Madrid Calle Alcalá Hotel 1 star

Customer review rating 4.5/5 5,920 reviews

ALLSAFE approved hotel

Ibis Madrid Calle Alcalá
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+ 8 Services

Hotel extras

  • Hotel recently renamed

  • Wanda Metropilatano Stadium 5 minutes away Enjoy the best sporting events!

  • Located 5 mi (8 km) from Spain's biggest airport, Adolfo Suárez Madrid-Barajas

  • It is close to the IFEMA exhibition center and the Plaza de Toros de Las Ventas

  • 5 min from Wanda Metropolitano stadium

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Maximum 2 pets per room, 15 euros per day/pet Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Golf
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Ibis Madrid Calle Alcalá

Valentin Beato 20
28037 madrid
spain

Tel: +34913759043

Fax: (+34)91/3750150

Check-in from 12h00

Check out up to 12h00

  • 77 LINEA LINEA 104 : 

  • SUANZES :  LINE GREEN SUANZES

  • A2 : 

  • By plane

    BARAJAS AIRPORT At 8km / 4.97 miles

  • By train

    ATOCHA At 6km / 3.73 miles

  • By train

    ATOCHA STATION At 5km / 3.11 miles

  • By train

    CHAMARTIN At 5km / 3.11 miles

GPS :40.439696, -3.626368

Companies

  • CATEDRAL ALMUDENA 15.0 km / 9.32 mi
  • FERIA IFEMA 3.0 km / 1.86 mi
  • FUENTE CIBELES 8.0 km / 4.97 mi
  • MADRID AUSTRIAS 6.0 km / 3.73 mi
  • PALACIO CONGRESOS 3.0 km / 1.86 mi
  • PALACIO INFANTADO 8.0 km / 4.97 mi
  • PALACIO REAL 15.0 km / 9.32 mi
  • PLAZA MAYOR 9.0 km / 5.59 mi
  • PLAZA TOROS VENTAS 3.0 km / 1.86 mi
  • PUERTA DE ALCALA 7.0 km / 4.35 mi
  • TEMPLO DE DEBOD 16.0 km / 9.94 mi

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

ibis Kitchen restaurant

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Non contractual photo

BAR-RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Ibis Madrid Calle Alcalá

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,920 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,253 reviews

The staff were superb

Customer review rating 5.0/5

Anonymous- H. S. C. Business - 16/07/2021 Confirmed reviews ALL

I stayed for over a week since I live outside of Madrid and had to be operated on in a short time due to an important health issue that had to be resolved immediately. The staff were more than helpful trying to make my stay as comfortable as possible considering the circumstances. Right from booking the hotel, to the arrival, to the stay, to 24 hr service. From The reception all shifts to the 24 hr cafeteria/bar service they offer to the cleaning department. It was a lovely stay.

Customer review rating 5.0/5

Anonymous Families - 20/06/2021 Confirmed reviews ALL

Super

Bonjour monsieur Cedric , Merci pour vos commentaires suite à votre séjour à l'hôtel ibis Madrid Calle Alcalá. C'est un grand plaisir de recevoir vos félicitations. De plus, nous ne cesserons de partager votre appréciation avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille chaque jour pour vous offrir un service irréprochable. Concernant le commentaire sur le prix, si vous voyez la prochaine fois que le prix n'est pas ce que vous avez sur le web dites-le nous et nous ferons ce que nous pouvons pour vous Dans l'attente de vous accueillir à nouveau, veuillez croire monsieur en l'expression de nos meilleurs sentiments. Diego García Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

With help of satnav found it fairly easily Good stay

Customer review rating 5.0/5

Gillian H. Couples - 16/06/2021 Confirmed reviews ALL

Very satisfied Helpful staff

Dear Mr Michael, Wow! What can I say? Thank you! Thank you for such a fantastic review! We love to hear that you had such a wonderful stay with us. I will share your fantastic scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to post your comments on www.tripadvisor.es to tell others about your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great day Michael! DIego García Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

POSITIVA

Customer review rating 4.5/5

Anonymous Solo - 05/06/2021 Confirmed reviews ALL

AGRADABLE

Estimado Ignacio, Le agradezco enormemente sus valoraciones en relación a su estancia en Ibis Madrid Calle Alcalá. Es siempre un placer recibir valoraciones positivas que nos hagan mejorar. Haré extensivas sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo mi equipo ya que continuamente nos esforzamos en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo Ignacio. Diego García Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Estancia agradable

Customer review rating 4.5/5

Juanra Solo - 01/06/2021 Confirmed reviews ALL

Todo normal

Estimado Juan Ramón , En primer lugar, mil gracias por hacernos llegar tus comentarios a través de esta encuesta, cuyos resultados son muy valiosos para nosotros. Si lo deseas, puedes ayudar también a otros futuros huéspedes dejando un comentario en Tripadvisor.es Me alegra muchísimo ver que disfrutaste tanto de tu estancia en nuestro hotel, así que esperamos volver a verte muy pronto por Ibis Madrid Calle Alcalá. Que pases un feliz día Juan Ramón! Diego García Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Not that good

Customer review rating 2.5/5

Dan Solo - 16/01/2021 Confirmed reviews ALL

The receptionist is not at her post most of the time. My room was not that cozy but very simple. The menu offered is expensive for what it has, and one night the receptionist burnt my lasagna twice!

Dear Daniel, Thank you for taking the time to tell us about your experience at the ibis Madrid Calle Alcalá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David García Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Well located and enjoyed my stay.

Customer review rating 4.5/5

Mrs E. E. Business - 19/11/2020 Confirmed reviews ALL

Very good experience.

Dear E., I very much appreciate your comments regarding your stay at the Ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback and we hope that all experiences in our hotel are always equally good. I will extend your pleasant comments to our team. I am sure these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Good straightforward hotel

Customer review rating 4.5/5

Rhiannon Business - 05/11/2020 Confirmed reviews ALL

This is a good place if you are looking for a clean, comfortable stay near Barajas.

Dear Ruth, I very much appreciate your comments regarding your stay at the Ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will extend your pleasant comments to our team. I am sure these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous ones. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Bien situe

Customer review rating 3.5/5

Dayse C. Business - 10/10/2020 Confirmed reviews ALL

Curte mais agreable

Dear Dayse Marly, I greatly appreciate your comments regarding your stay at Ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com
Customer review rating 4.5/5

Anonymous Families - 06/10/2020 Confirmed reviews ALL

sempre bene, ben accolti. Forse la reception un po rumorosa.

Dear Christophe Jacques, I greatly appreciate your comments regarding your stay at ibis Madrid Calle Alcalá. It is always a pleasure to receive evaluations that help us improve. I will extend your observations and comments to my team. I am sure that these comments will stimulate the entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Estancia agradable

Customer review rating 4.0/5

Elena Solo - 18/09/2020 Confirmed reviews ALL

Genial

Dear Elena, I greatly appreciate your comments regarding your stay at Ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Business Visit

TripAdvisor rating 5.0/5

Voyager14759564846 Business - 25/11/2019 TripAdvisor review

Great place to stay, the staff are always so friendly and the food they offer is great value. I like the room as they are well equipped always clean and the WIFI is easy and good. The location of the hotel is very central and easy to get to.

Excellent for a visit to Mao

TripAdvisor rating 5.0/5

Billwenta Couples - 21/10/2019 TripAdvisor review

The hotel is smart with a good restaurant. There is reasonably priced parking. The Metro to the centre of Madrid is only 5 minutes walk. Nice outside sitting area. Lots of nearby shops and restaurants. Like all Ibis hotels the towels were too small and thin.

The "Smile Team" lived up to their Logo !

TripAdvisor rating 4.0/5

rowanb552 Couples - 07/06/2019 TripAdvisor review

Only 200m to The Metro station, this hotel is situated in the suburbs of Madrid. The Smile Team made our stay hospitable & pleasant. While our focus was on visiting the City we both enjoyed catching the Metro "home" each evening and experiencing thd lifestyle of quieter areas shere residents lived

hotel correct for price

TripAdvisor rating 4.0/5

alliLesve Business - 21/10/2018 TripAdvisor review

price are correct for hotel located in Madrid and not too far from airport rooms are clean and breakfast is various and good its quiet but nothing special on the street , its perfect for spend night only

I recommend Ibis Hotel Calle Alcala!

TripAdvisor rating 4.0/5

tmusial2018 Friends getaway - 17/05/2018 TripAdvisor review

I generally recommend staying in this hotel, service very nice and helpful, rooms cleaned every day. Breakfasts of good quality and never missing anything. In the area of the hotel a nice park and many good restaurants for evening meetings with friends. Good access to the metro. An ideal place for a trip with friends and family.

Comfortable and affordable

TripAdvisor rating 4.0/5

zsaleh2018 Solo travel - 16/04/2018 TripAdvisor review

Although I only had one night in Madrid, the Ibis Calle Alcala was comfortable and clean. The location is quite far out of the city but there is a metro station just around the corner which makes travelling to and from quite convenient. The room and bathroom were clean and well maintained - that is most important to me as a traveler. I would definitely stay there again.

Pleasant stay

TripAdvisor rating 5.0/5

Peter P Solo travel - 18/10/2017 TripAdvisor review

Excellent service from the staff. Suanzes metro station is only 2-3 minutes walk away. Easy to get into the city centre on line 5. Used public transport to and from the airport. Bus and walk there, metro on the way back (which took a bit longer). Will definitely stay at the hotel again.

Wonderful hotel!

TripAdvisor rating 5.0/5

610alistairt Couples - 16/10/2017 TripAdvisor review

After having a flight cancelled at the very minute we had to travel by train from Malaga to Madrid and wait a further 2 days for another flight! This was extremely stressful for my husband and I. The staff were very welcoming and friendly, also I had problems with my phone which resulted in us having trouble downloading our boarding passes. When we asked the staff for some assistance they were more than happy to help and got our boarding passes printed off for us. This was a huge wait off our shoulders and we were able to relax a little. Also the hotel was always spotless and clean.

Clean, Friendly and good access to city center via metro

TripAdvisor rating 5.0/5

T2198DUluisp Friends getaway - 11/09/2017 TripAdvisor review

I stayed for 4 nights at the hotel and had a really nice, easy and quiet stay. Staff was really friendly and felt like if they were having a good time working at the hotel. I visited the restaurant for dinner and breakfast and went to the bar. The paella at the restaurant was divine. Breakfast had a good selection of food for any palate. Beer and wine easy available at the bar. Good internet connection. Very quiet so easy to have a good sleep. The room was clean and domestic staff was friendly. Going to Madrid city centre or the airport was easy because the metro station was only five minutes walking distance from the hotel.

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