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ibis Bilbao Barakaldo Hotel 1 star

Customer review rating 4.4/5 4,356 reviews

ibis Bilbao Barakaldo
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+ 16 Services

Hotel extras

  • ENJOY THE BEST LA LIGA AND CHAMPIONS LEAGUE MATCHES IN OUR BAR AND RESTAURANT.

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Bilbao Barakaldo

RETUERTO, 69
Barrio De Kareaga Norte
Nº Reg HBI01170
48903 barakaldo
spain

Tel: +34944180160

Fax: (+34)94/4996657

Check-in from 12h00

Check out up to 12h00

  • BILBAO-CRUCES-BARAKALDO :  3144 MAX CENTER

  • LUTXANA-CRUSES-SANTURTZI :  3129 MAX CENTER

  • SANTURTZI-BARAKALDO-SANTURTZI :  3142 MAX CENTER

  • By plane

    BILBOA LOIU At 16.99km / 10.56 miles

  • By car

    BILBAO-SANTANDER At 1km / 0.62 miles

  • By train

    BARAKALDO At 3km / 1.86 miles

  • By train

    BARAKALDO At 3km / 1.86 miles

GPS :43.288796, -3.010554

Congress centre

  • BEC 1.0 km / 0.62 mi
  • PALACIO EUSKALDUNA 10.0 km / 6.21 mi

Hotel services

IBIS KITCHEN LOUNGE

Grilled fish and meat any number of ways.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • One Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 94 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 94 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Spanish
    • French
    • English
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking Ibis e Ibis Budget
    • On site

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 10 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Bilbao Barakaldo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,356 reviews

TripAdvisor Rating 4.0/5

779 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Convenient location

Customer review rating 5.0/5

Anonymous Couples - 18/10/2021 Confirmed reviews ALL

We have used this hotel on a number of occasions on our visits to Spain as it is in a convenient location for shopping at the nearby Max Centre and only a short drive to the Ferry Port. The rooms are always clean, beds very comfortable and a good continental breakfast too.

Dear Stuart, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Very well located with very friendly staff

Customer review rating 4.5/5

Michael O. S. Couples - 17/10/2021 Confirmed reviews ALL

The staff were extremely helpful and pleasant.The room was very comfortable. The only drawback was that the food offering was limited.

Dear Michael , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Will be coming back

Customer review rating 4.0/5

Geoff Couples - 16/10/2021 Confirmed reviews ALL

Chose this hotel as near to the ferry terminal. Excellnt staff, friendly, helpful and efficient. Breakfast pretty basic but plenty to eat. Nothing hot but there were meats, cheese, cereals, small selection of fruit, a few yogurts and lots of pastries and bread. Dinner however in the cafe was very very poor. Tough tasteless chicken, spagetti carbonara which came to the table as ribbon pasta, really small amount of sauce and it was one solid lump. Think it must all be "boil in the bag." Having said that the mixed salad which we shared as a starter was good.

Dear Geoffrey, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Good location for our next day trip to Brittanny Ferries .

Customer review rating 4.5/5

Brian P. Couples - 16/10/2021 Confirmed reviews ALL

Good check in experience , reception staff excellent . We had an evening meal in the rstaurant which was good . Breakfast was cheap but not brilliant . There is a garage almost attached to the hotel so you can fill up with pewtrol ready for a trip back to UK . Room very clean and comfortable .

Dear Brian, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

A very nice place for a stopover

Customer review rating 5.0/5

Richard Couples - 02/10/2021 Confirmed reviews ALL

Very welcoming, clean and hygienic. Ideal stopover location for ferry terminal. Good value.

Dear Richard James, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Good option in Bilbao

Customer review rating 4.0/5

Dieter Couples - 26/09/2021 Confirmed reviews ALL

Good option to stay in Bilbao, as always with Ibis a great price-quality ratio. Clean room and all the Covid regulations are being followed. Easy connection to the city center with bus.

Dear Dieter , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Very useful for ferry

Customer review rating 4.5/5

Jane Friends - 25/09/2021 Confirmed reviews ALL

We had booked the Ibis Budget not knowing there was also an Ibis at the same location - staff kindly found us space in the Ibis which was perfect. Also fantastic that my dog was allowed to stay too.

Dear James Paul , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Have stayed here for many years perfect for the ferry Very friendly staff

Customer review rating 3.5/5

Anonymous Business - 07/09/2021 Confirmed reviews ALL

Good only downside was the bathroom Shower wasn't very clean at all door rubber was hanging off and mouldy

Dear Diane Joan, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Convenient

TripAdvisor rating 4.0/5

John B 07/09/2021 TripAdvisor review

What you would expect for an Ibis. Between the city and the ferry terminal. The car park gets full sometimes. A short walk to various entertainment a food outlets. Bed was comfortable. Would use the hotel again.

Great Location.

Customer review rating 4.0/5

The D. B. P. I. F. A. S. W. V. Couples - 06/09/2021 Confirmed reviews ALL

Having just come from France and to say the professionalism in our entrance into Spain was not so good .found the lady who checked us in most abrupt.

Great for ferry - nothing else around

Customer review rating 4.0/5

Mp Families - 02/09/2021 Confirmed reviews ALL

Booked a room with a double and single bed for the children. Single bed wasn't made up into a bed. I needed to request bedding for the bed but reception didn't believe me. They came to inspect bed. Finally agreed it hadn't been set up correctly for sleeping in. They couldn't find correct sheets. So just handed me what they could find and I had to make the bed up! No real apology. Was made to feel like an inconvenience. Other than that the hotel was well located for the ferry but don't expect to find much around in the evening.

Dear Mr P., Thank you for taking the time to tell us about your experience at the ibis Bilbao Barakaldo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the second bed and and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Fernández Adjunto de Dirección Ibis & Budget Bilbao Barakaldo

The bathroom and Shower was in bad condition , it was like some one use the shower right before us and wasn't Clean correctly,

Customer review rating 2.0/5

Alex Business - 29/08/2021 Confirmed reviews ALL

I find that the shower and bathroom wasn't clean correctly, and you can see things like hairs and etc. In the shower and bathroom room , it was like some one use the bathroom and nobody clean the room , When I just thinking about Covid-19 protocols and what I saw in bathroom I will think twice for next time staying in Ibis hotels.

Dear Mr T., Thank you for taking the time to tell us about your experience at the ibis Bilbao Barakaldo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem about the cleaning of the shower because normally it must be completely clean and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Fernández Adjunto de Dirección Ibis & Budget Bilbao Barakaldo

Very comfortable overnight

Customer review rating 4.0/5

Tim Couples - 28/08/2021 Confirmed reviews ALL

Exactly what we expected. Food good, room clean, quiet night.

Dear Tim, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Fernández Adjunto de Dirección Ibis & Budget Bilbao Barakaldo

Good stay

Customer review rating 4.5/5

Anonymous Families - 26/08/2021 Confirmed reviews ALL

Very helpful staff

Dear Mrs E., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Fernández Adjunto de Dirección Ibis & Budget Bilbao Barakaldo

Disappointed This Time

TripAdvisor rating 3.0/5

benidormisc 10/07/2020 TripAdvisor review

We arrived at 9:p.m. after 700 km. Service at reception was slow (20 minutes without even acknowledgement of our presence) staff almost non existent, no food or drink offered and no masks worn by staff or clients! Too much gathering and smoking by entrance.

Tired. Needs a refit..

TripAdvisor rating 2.0/5

Mitchell H Business - 10/01/2020 TripAdvisor review

Rooms and corridors desperately need a refit. Reception staff not informed about free drinks vouchers etc. Bar lady was lovely though and bar area not bad. Poor parking if you are in a van or bigger. Good location if using the UK ferry

Our favourite Brittany Ferries stop, in Bilbao

TripAdvisor rating 4.0/5

Bbbillz Couples - 09/11/2019 TripAdvisor review

The car park is small, so the earlier that you arrive, the better. Food is acceptable but there are lots of places, within half a mile or so. Staff are very helpful. Rooms are comfortable but basic. Having a mobility scooter, we carry a multi plug, as it is normal to only find one or two sockets, in a room.

One Night before the ferry Home

TripAdvisor rating 4.0/5

Z6399RTdavidm Couples - 07/10/2019 TripAdvisor review

We picked this one because its only 10 mins from the Ferry and you what you are getting from Ibis. I was on a motorcycle and the parking tucked around the back and out of the way(not under cover). The people that worked there were very nice, i had i nice meal in the evening and the breakfast was ok for Continental. Room was good with comfortable bed and pillows. There is a shopping centre next door with stuff for the kids and family food.

Ok hotel in a terrible part of Bilbao

TripAdvisor rating 3.0/5

andrewjohnston63 Couples - 18/08/2019 TripAdvisor review

Nice hotel meeting all Ibis standards but location is awful - infrequent bus service no metro making it essential to drive in and out of city. Though handy for ferry terminal it is not a nice area to stay in at all..

No sleep at this hotel

TripAdvisor rating 1.0/5

tandas2015 Couples - 09/08/2019 TripAdvisor review

Kept awake all night by slamming doors all night!L lift very bad violent stop! Tired bathroom rubber seals on door perished. Food a rip off in evening. Only stayed because catching ferry. Only good part free lemon drink at door.

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