ibis Bilbao Barakaldo Hotel 1 star

Customer review rating 4.4/5 4,022 reviews

ibis Bilbao Barakaldo
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+ 16 Services

Hotel extras

  • ENJOY THE BEST LA LIGA AND CHAMPIONS LEAGUE MATCHES IN OUR BAR AND RESTAURANT.

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Beauty salon (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Bilbao Barakaldo

RETUERTO, 69
Barrio De Kareaga Norte
Nº Reg HBI01170
48903
barakaldo
spain

Tel: +34944180160

Fax: (+34)94/4996657

Check-in from 12h00

Check out up to 12h00

  • BILBAO-CRUCES-BARAKALDO :  3144 MAX CENTER

  • LUTXANA-CRUSES-SANTURTZI :  3129 MAX CENTER

  • SANTURTZI-BARAKALDO-SANTURTZI :  3142 MAX CENTER

  • By plane

    BILBOA LOIU At 16.99km / 10.56 miles

  • By car

    BILBAO-SANTANDER At 1km / 0.62 miles

  • By train

    BARAKALDO At 3km / 1.86 miles

  • By train

    BARAKALDO At 3km / 1.86 miles

GPS :43.288796, -3.010554

Congress centre

  • BEC 1.0 km / 0.62 mi
  • PALACIO EUSKALDUNA 10.0 km / 6.21 mi
Congress centre

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 10 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: Regional

Grilled fish and meat any number of ways.

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Bilbao Barakaldo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,022 reviews

tripadvisor

TripAdvisor Rating 4.0/5

769 reviews

Well located for the port

Customer review rating 4.4/5

Norman W. Solo - 21/10/2020 Confirmed reviews ALL

Very disappointed. After staying in my first Ibis Styles some years ago the standard of the Styles has slipped down the rankings and I will not be staying with them again

Dear Mr W., Thank you for taking the time to tell us about your experience at the ibis Bilbao Barakaldo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Just cooment you that we are not a Ibis Styles (this kind of hotels are completely differents), we are a Ibis Hotel probably this comment can change you point of view. Anyway we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Fernández Deputy Manager Hotele Ibis & Ibis Budget Bilbao Barakaldo

Its an IBIS!

Customer review rating 4.4/5

Peter Solo - 01/10/2020 Confirmed reviews ALL

Normal satisfactory IBIS experience, even with Covid 19 restrictions. Staff very helpful as always. Much reduced menu selection but understandable in the circumstances. Excellent value for money.

Dear Peter , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Estancia agradable

Customer review rating 4.4/5

Lorenzo P. M. M. Business - 29/09/2020 Confirmed reviews ALL

Trato exquisito

Estimado Lorenzo, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Bilbao Barakaldo. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Patxi Vera.

Well located for ferry terminal

Customer review rating 4.4/5

Dorothy B. Couples - 23/09/2020 Confirmed reviews ALL

The room was excellent, clean and very comfortable. The food was a disappointment, pizza tasted of cardboard. Breakfast was nice though.

Dear DOROTHY B., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our. We are sorry that the restoration has not been to your liking, due to Covid-19, our letter has been affected since we have had to reduce it. services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

booking ref,, JPLDCGBR DATED 7/9/20

Customer review rating 4.4/5

Alan Solo - 20/09/2020 Confirmed reviews ALL

Mr ANTONIO PATRON MARMOLEJO General Manager. Booking ref,, JPLDCGBR DATED 7/9/20 Thank you for your satisfaction request, unfortunutly your links do not seem to work, but i must say/report, it was one of the worst and most terrifying experiences I have had. I was woken up at 4am with what sounded like my hotel room door being kicked in. I answered the door to find two police officers demanding papers and my address, I ask your staff what was going on, there only response was everything is ok. This is not good enough with all due respect. I thank you and look for to hearing a full response from you. Kind regards alan

Dear Alan , irst of all, I would like to express my sincere apologies for what happened at the hotel and thank you for bringing this to the attention. Hotels are obliged to ask our guests for documentation and send them to the police, since this is how the law requires us, they receive all the information, name, surname, address and room number in which the hotel is staying. The hotel staff do not know the reason for the police visit since that information is never said, we understand that it is an unpleasant situation, but unfortunately we can do little about it. If you give us the opportunity to have you back at our hotel, we will be delighted to make your stay as pleasant as possible. Again I apologize. Antonio Patron. Greetings,

Convenient location with parking

Customer review rating 4.4/5

Andy H. Couples - 16/09/2020 Confirmed reviews ALL

Very easy to find and park. Excellent Covid precautions and pleasant attentive staff. Provided additional pillows and towels efficiently

Dear ANDREW H., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Good clean comfortable hotel.

Customer review rating 4.4/5

Andy T. Couples - 08/09/2020 Confirmed reviews ALL

The staff were very polite, obliging & helpful the bed was very comfortable indeed the room was very clean and only 10 minutes from the port was great for us, my only gripe was the air-conditioning wasn't the best and glad I wasn't in there in the heat of high summer. Overall a good hotel and we'll be using it again.

Brilliant in the circumstances. very well located.

Customer review rating 4.4/5

Noiel O. Couples - 08/09/2020 Confirmed reviews ALL

The Hotel and room were very clean and the staff were brilliant.

Dear Mr Noel Rodney O., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Eneko Recepcion Department

Super rooms in a well located hotel

Customer review rating 4.4/5

Stuart C. Couples - 02/09/2020 Confirmed reviews ALL

The rooms were superb, clean and welcoming, as was the staff despite the difficulties of Covid. The one let down was breakfast which was pretty appalling for the price charged. Whilst I will no doubt use the hotel again I most definitely will not eat there.

Dear Stuart melville barry C., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that breakfast was not as expected, because of the covid-19 we had to reduce it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, patxi vera.

Good stay

Customer review rating 4.4/5

Arantxa R. Couples - 21/08/2020 Confirmed reviews ALL

I totally recommend this hotel, really nice location, great treatment and nice healthy measures.

Estimada Arantxa, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Bilbao Barakaldo. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Darle las gracias por los comentarios frente a las medidas de la Covid-19, nuestro principal objetivo es la seguridad de nuestros huéspedes y colaboradores. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Patxi Vera.

Clean

Customer review rating 4.4/5

Anonymous Couples - 17/08/2020 Confirmed reviews ALL

Good

Dear Clive graham C., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.
Customer review rating 4.4/5

Barry P. Couples - 10/08/2020 Confirmed reviews ALL

All okay but limited information about getting any food in the local area as the on site facility was non operative

Dear Barry james P., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Excellent stay

Customer review rating 4.4/5

Anonymous Couples - 07/08/2020 Confirmed reviews ALL

Very comfortable stay and very good service.

Nice end of journey place to stay

Customer review rating 4.4/5

Peter S. Couples - 03/08/2020 Confirmed reviews ALL

Easy to find, quick check in, lovely room, good food and very friendly and helpful staff. Easy drive to the ferry port. We will be back.

Dear Peter roy s., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Disappointed This Time

TripAdvisor rating 4.0/5

benidormisc 10/07/2020 TripAdvisor review

We arrived at 9:p.m. after 700 km. Service at reception was slow (20 minutes without even acknowledgement of our presence) staff almost non existent, no food or drink offered and no masks worn by staff or clients! Too much gathering and smoking by entrance.

Well located, spotlessly clean accommodation.

Customer review rating 4.4/5

Stuart M. Couples - 25/03/2020 Confirmed reviews ALL

Helpful, friendly staff. Well located, comfortable and spotlessly clean accommodation, ideal for an overnight stay before catching a ferry home. Easy to find, plenty of off road parking and only 15 minutes from the ferry terminal. Wifi worked well. Recommended.

Good location

Customer review rating 4.4/5

Mark Couples - 14/03/2020 Confirmed reviews ALL

Friendly, efficient and comfortable

Dear Christopher mark H., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Another good stay

Customer review rating 4.4/5

Ivor A. Couples - 10/03/2020 Confirmed reviews ALL

As expected everything was clean and presentable. The staff were very accommodating and pleasant. The restaurant could be better stocked with gluten free options, it is not difficult in this day and age. Checkout was quick and relatively painless. We will certainly visit again when we travel without the caravan.

Dear Michael ivor A., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Well located for ferry port.

Customer review rating 4.4/5

Jane W. Couples - 10/03/2020 Confirmed reviews ALL

Good, friendly service at reception. The room was very clean and comfortable.

Dear Martin edward W., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Good location for ferry port.

Customer review rating 4.4/5

T&m Couples - 09/03/2020 Confirmed reviews ALL

Fantastic friendly staff, clean comfortable rooms will stay again and happy to recommend.

Dear Terrence michael R., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

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