Novotel Suites Paris Stade de France hotel Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 3,903 reviews

ALLSAFE approved hotel

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Novotel Suites Paris Stade de France hotel
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+ 17 Services

Hotel extras

  • Walking distance from Stade de France

  • Metro 13 and RER B for downtown Paris and Roissy-CDG

  • Bedroom suites with microwave, refrigerator, and espresso machine

  • Gym

  • Bar and Boutique Gourmande

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Paris Stade de France hotel

31 Avenue Jules Rimet
ST DENIS LA PLAINE
93210 saint-denis
france

Fax: (+33)1/49465455

Check-in from 12h00

Check out up to 12h00

  • LIGNE 13: ST DENIS PTE DE PARIS:  13 ST DENIS PORTE DE PARIS

  • EXPRESS TRAIN:  B LA PLAINE STADE DE FRANCE

  • By plane

    LE BOURGET At 8km / 4 miles

  • By plane

    PARIS ORLY At 40.01km / 24.86 miles

  • By plane

    PARIS ROISSY CDG At 15km / 9.32 miles

  • By car

    ST DENIS STADE DE FRANCE A1 At 0.5km / 0.31 miles

  • By car

    ST DENIS STADE DE FRANCE A86 At 0.5km / 0.31 miles

  • By train

    STADE DE FRANCE At 1km / 0.62 miles

GPS:48.923618, 2.362594

Companies

  • AFNOR 1.0 km / 0.62 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BOUTIQUE GOURMANDE

In the mood for a snack or a gourmet bite? The Novotel Suites Boutique offers everything you need to satisfy your hunger with a wide range of cooked dishes, salads and desserts to enjoy in your Suite at any time of day or night

Our accommodation(s)

Enjoy 30 m² of quality and optional extras near Stade de France. The customizable suite has a shower, bathtub and memory foam mattress. Handy refrigerator and microwave give you even more freedom.

Our guest reviews for
Novotel Suites Paris Stade de France hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,903 reviews

TripAdvisor Rating 4.0/5

471 reviews

Best Place close to the Stade De France

Customer review rating 5.0/5

Paul M. Business - 30/11/2021 Confirmed reviews ALL

Novotel Suites Stade De france is like a 2nd home, makes everything much easier & more comfortable either for a short or long stay. Even if visiting Paris its a good option especially if arriving by car.

our first choice hotel

Customer review rating 5.0/5

Robert V. Families - 28/11/2021 Confirmed reviews ALL

Whenever we attend a rugby match in Paris, we prefer to stay at the Sofitel Suites Stade de France. Coming from Belgium to Paris by car, it is the logical choice: the highway brings us almost to the front door. The staff is young, efficient and very helpful: an attest to stay in the hotel is promptly delivered (needed, as the hotel is located within the security perimeter). The rooms are what you can expect from Sofitel: modern, sober, clean and yet complete. Covid rules are respected without too much intrusion into our privacy, but elevators can at peak times be crowdy. The staircase offers an escape. The staff really makes the difference: we always feel welcome!

Well located, great room, disjointed Breakfast and an unbelievably expensive two incredibly small Cognacs!

Customer review rating 4.0/5

Ian T. Couples - 27/11/2021 Confirmed reviews ALL

Perfect location for Stade de France, room spacious and well designed and presented. The Hotel was full and the staff could not cope with this whilst serving Breakfast, products were missing, coffee machines which should have been filled the night before were out of action empty. The staff appeared to be wandering around aimlessly and lacking any management leadership or initiative! We oredered two cognacs at the bar on Saturday evening, and were served two small glasses with les than a half centimeter of Hennessy vsop cognac at a cost of 19 euros, which having paid in cash with a 20 euros note and not requiring the change, I noted the cash appeared not to reach the till.

What a mess!

Customer review rating 1.5/5

Anonymous Couples - 22/11/2021 Confirmed reviews ALL

After booking this hotel due to its location and accepting a very elevated rate due to its proximity to the stadium, meant that we had high expectations of the room and the overall experience. We arrived and were told at check in that our room was cold and if we needed an extra heater to request one. Upon entering the room, it was the same temperature as outside (currently below 10 degrees) and once we put on the room heater, and portable heater (already in room) we realised this would be not be enough heat. (Lets not mention that the portable heater was missing a wheel which didn't look great). It was also clear at this stage that the staff were aware of the issue, but still decided to give us this room. When we received the second heater, the cable was not long enough to heat the area closest to the bed and there were no extension cords. So one half of the room was now very warm and the other half very cold. The staff member called a repair man but he could not come at short notice and clearly this was an established issue which the hotel was aware of and that the problem would not be fixed in a day. The member of staff also told us that this room was the only one which had the issue - so I am not sure why it was given to a paying customer. Then I filled up the bath to warm myself up and the tub was missing the plug, once a plug was delivered, the water out of the tap was yellow. Not a little bit yellow - it was dark yellow and frankly, disgusting. So no bath for me. Then we went to remove the plug and it broke - probably the reason there was no plug there to begin with. After all this we were a new room - thankfully. Upon entering our new room, heating was good, bath water was clear as expected BUT now the bottom sheet on the bed was a whole size too small and on both sides the mattress and protector were visible - we are talking a single sheet on a queen bed - so not even close to covering the bed. I am not sure what the cleaning person was thinking - but this was request new sheets, so we slept on part sheet , part mattress, part protector, which was not a very pleasant experience. All in all, I would have preferred to spend my money at another hotel and unfortunately although the staff were helpful, it could not fix the mishaps we experienced. On a different note, the decision to choose all inclusive bathroom and toilet units in each room did not add a great appeal to the hotel in general. It felt like this decision was not made for the comfort and overall experience of the customer and rather an operational or financial decision made by Novotel. Unfortunately i will not be booking this hotel again. What a pity because the location to the stadium could not be better.

Dear Mrs L., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Stade de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the lack of heating in the room, we had met some technical issues due to the cold wave which was not anticipated and which we had not succeeded to resolve as fast as we had hoped. Regarding the bedding of another room, I promise you to look closely into the issue with a Housekeeping team. Please rest assured that we are taking the appropriate measures to address these problems and prevent future occurrence. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daiana Markosian Deputy Manager

well loctated nice welcome team a

Customer review rating 4.5/5

Anonymous Business - 10/11/2021 Confirmed reviews ALL

This hotel is at a strategic place for me with nice subway connection

Dear Mrs M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Stade de France. It is always a pleasure to welcome you every time in our hotel and to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daiana Markosian Deputy Manager

Well located good stay, good customer service

Customer review rating 4.5/5

Ruth Families - 30/08/2021 Confirmed reviews ALL

The staffs were very kind and efficient. Good communications. Te service was good

Dear Mrs J., Thank you very much for sharing your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards, Julia

Great Stay!

Customer review rating 5.0/5

Hichem Business - 28/06/2021 Confirmed reviews ALL

Staff helpful, smiling and always available

Dear Mr C., Thank you very much for your feedback. It is always a pleasure to have you here with us. We hope to see you soon again. Take care, Regards, The Reception Team

Calme

Customer review rating 4.5/5

S..b Couples - 01/03/2021 Confirmed reviews ALL

R.A.S

Monsieur S., Nous vous remercions pour ce commentaire positif. A très vite au Novotel Suites Paris Stade de France! Cordialement, L'équipe de Réception

Very good experience

Customer review rating 4.5/5

Gilles Business - 10/02/2021 Confirmed reviews ALL

Very good and COVID-safe experience overall with the room itself (quiet, big and well-equipped) and the services (dinner and breakfast)

Monsieur R., Un grand merci pour votre note! Au plaisir de vous revoir prochainement, L'équipe de Réception

good location good staff

Customer review rating 4.5/5

Richard C. Business - 06/11/2020 Confirmed reviews ALL

in difficult time staff were very good

Dear Mr c., Thank you very much for sharing your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Julia Team Leader

Great staff

Customer review rating 5.0/5

Alan W. Couples - 17/03/2020 Confirmed reviews ALL

Our appartment was clean, spacious and perfectly situated for Stade de France events. Their are train and metro stations less than 5 minute walks away. A special thanks to the staff who all went that extra mile to make our stay as pleasant as possible. Will definitely return again.

Very pleasant stay

Customer review rating 4.5/5

Robert Y. Couples - 15/03/2020 Confirmed reviews ALL

The hotel is well located (not far from a RER train station with good connections into Paris or out to CDG Airport) and is virtually adjacent to several bars and restaurants. It has excellent, modern facilities. Our room was spacious and very well fitted out. Nice and quiet as well. Staff were extremely pleasant. Finally the cost was exceptional value.

Overall OK. Good staff but the air conditioning doesn't work and the soundproofing is lacking.

Customer review rating 3.5/5

Craig S. Solo - 11/03/2020 Confirmed reviews ALL

Check-in was a good experience. The room was OK with some signs of wear. The air conditioning unit didn't work at all but I opened the window when it got hot. The person in the room next door was incredibly noisy with music/singing/shouting/etc all night. On the 2nd night they were moved to a different floor which was great customer service.

Good for business

Customer review rating 4.5/5

Mike Business - 09/03/2020 Confirmed reviews ALL

I like the desk and fast wi-fi. Also spacious comfortable room.

Good for families, roomy for Paris, but a few fundamental issues for this category

TripAdvisor rating 4.0/5

LoveTravel291052 Couples - 28/12/2019 TripAdvisor review

We stood for the X-mas night in this hotel, in the middle of a public transport strike. The hotel is conveniently located one RER station away from the center of Paris (Gare du Nord), so if you don't mind the total absence of charm of the direct neighboorhood, you enjoy there a much larger room compared to what you would have in town for that price. The station itself is some 5+ minutes walk away, through a rather empty suburban office area. Women and vulnerable people might however not feel comfortable to walk around alone outside of daylight time. Coffee corner and microwave in the room are add to the comfort. There seems to be a fundamental issue with the aircon system design, if I can judge by other comments. Our room was unbearingly hot when we entered, and the system would only blow HOT (>30°C, I believe) air into the room, even on the lowest temperature stand. The hotel staff adequately solved this by relocating us in another room, which didn't had that problem although could not be called fresh. We opened the window (in December! Sorry, Greta) to get it to a comfortable temperature. Second negative point is about the breakfast area and buffet. It is quite small and not cosy at all, something between a fast food eating area and an IBIS budget hotel breakfast zone. Number of places is really limited, so we were quite fortunate that it was Xmas day and hotel occupancy was only 25% of the capacity - I wouldn't like having breakfast on a busy day there. Quality of the food was OK but the choice is rather limited. Another slightly negative is the bathroom/(separate) WC design. It is basically a large plastic unit fitted in the room. It is comfortable and functionnal, but gives a cheap impression. Again, you would expect some more elegance in this hotel category. For me, a 3.5 rating so. I rounded up here but wouldn't call it "very" good.

Second stay at this hotel

TripAdvisor rating 4.0/5

aair27 Business - 24/12/2019 TripAdvisor review

Located a few blocks from my meetings, I have enjoyed the comfortable breakfast area and the aid that staff has provided at every juncture. Several decent restaurants are also on the same street which was important when the nearby train station was shutdown.

Novotel Suites Paris Stade de France

TripAdvisor rating 5.0/5

Tour238265 Family - 17/07/2019 TripAdvisor review

Very good hotel. Clean and big rooms, perfect for family excursions. Big and clean bathroom. Private parking comes in handy. Good breakfast and helpfull staff. Wifi connection works very good, important when you travel with kids.

Nice

TripAdvisor rating 4.0/5

LarsW892 Business - 07/12/2018 TripAdvisor review

Nice and clean room and good location close to the Stade de France train station with a RER B connection with the CDG airport. Breakfast was ok (nothing special).One of the elevators was out of order which resulted in waiting.

Clean & Comfortable

TripAdvisor rating 4.0/5

whokickmydog Family - 21/06/2018 TripAdvisor review

We had the Superior room for a family of 4. I travel a lot for work but this visit was for pleasure. Location: we found the location of easy reach by motorway. Easy to find. Parking at Weekends on the street is FREE. A little disappointed that Reception did not point this out. (half review point taken away for not being transparent with me). I asked a local business security guard who was very helpful. The hotel is in easy reach of the Rail/Metro. less than 10 mins walk. Room: Very clean and very comfortable. It looked as if it had a recent uplift and styled for easy cleaning and maintenance. Was impress that the room was prepared for 4 guests. Sofabed made and an additional single bed placed in the room. Towels and supplies sufficient for 4 people. Well done. Air Con works but was a little weak. (half point taken away for weak air con) Breakfast: There is not sufficient space for breakfast. We we fortunate that we got a table. Selection was very limited. There is an egg station where you can cook your own egg. Coffee was not great. many items were not replenished and I could see the staff were struggling. On reflection I would probably not book with breakfast and instead find a local place. (one point taken away as you definitely can do better with breakfast) Check-in & Service: Check-in was very easy and staff most welcoming. Only point was they could have told me that parking on street was free at weekends. Evening reception staff was pleasant but he was more focused on the football on the TV. I forgive him - he definitely had World Cup Fever. Check-out was so easy and so swift. Why 3 out of 5 for Rating: Well like I said I travel a lot and stayed in so many hotels. What I point out are key fundamentals that hotels need to get right - Food, Service and Air-con. You can can easily achieve 5 stars if you address the point I make. Would I stay with you again. YES - so I am giving you back 1 point :-) Fellow Family Guests: do not be put off by the location next to stadium. This hotel is family friendly and also has some activities in Reception area to keep them occupied.

Very nice hotel with spacious room.

TripAdvisor rating 4.0/5

John M Family - 01/11/2017 TripAdvisor review

Very nice hotel with spacious room just opposite the State de France. However, the breakfast, for €15, is a total let down. The parking is secure. The fitness room is laughable and there is no swimming pool.

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