Novotel Moscow Centre

Novotel Moscow Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,720 reviews

ALLSAFE approved hotel

Novotel Moscow Centre
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Description

Hotel extras

  • Two metro stations within easy reach of the hotel

  • Sheremetyevo International Airport is 30 minutes from the hotel

  • 8 conference rooms measuring over 5,382 sq. ft.(500 m²) in total

  • Fitness center with the latest equipment

  • Left luggage service for large bags

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Moscow Centre

Novoslobodskaya str 23
127055 MOSCOW
Russia

Fax: +7 495 780-40-03

  • Bulvar Dmitria Donskogo:  Grey MENDELEEVSKAYA

  • NOVOSLOBODSKAYA:  Brown circle NOVOSLOBODSKAYA

  • By plane

    DOMODEDOVO At 70km / 43.5 miles

  • By plane

    SHEREMETYEVO-1 At 27km / 16.78 miles

  • By plane

    SHEREMETYEVO-2 At 30km / 18.64 miles

  • By plane

    VNUKOVO At 50km / 31.07 miles

  • By train

    BELORUSSKIY VOKZAL At 1km / 0.62 miles

  • By train

    SAVELOVSKIY VOKZAL At 1km / 0.62 miles

GPS:55.781617, 37.598337

Companies

  • AMCHAM 0.2 km / 0.12 mi
  • CATER PILAR 0.5 km / 0.31 mi
  • COMPRESSORS ARIEL 0.1 km / 0.06 mi
  • IKEA 20 km / 12.43 mi
  • KPMG 5 km / 3.11 mi
  • KRAFT FOODS 1 km / 0.62 mi
  • PHILIP MORRIS 2 km / 1.24 mi
  • SCHLUMBERGER 10 km / 6.21 mi
  • SOCIETE GENERALE 0.1 km / 0.06 mi
  • TEMENOS 0.1 km / 0.06 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COTE AZUR

Cuisine: healthy low sugar & vegetarian meals, bar food, French & gourmet, local & international cuisine. Open for breakfast 7:00-11:00 am daily. Lunch and dinner buffet is available upon group request.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 190 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel
  • Screen

  • Flipchart

  • Audio and video equipment

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our guest reviews for
Novotel Moscow Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,720 reviews

TripAdvisor Rating  4.0/5  1,664 reviews

As expected

Customer review rating 4.5/5

Alexey F. Couples - Confirmed reviews ALL

It was a pleasant stay with the hotel team. I’m glad to meet the team.

Уважаемый Алексей, Благодарим Вас за выбор Новотель Москва Центр! Мы рады, что Вы остались довольны качеством обслуживания в нашей гостинице. Также у нас заработала смотровая площадка на 18 этаже, с шикарным панорамным видом на Москву. Мы надеемся, Вы приедете к нам вновь, чтобы насладится шикарным видом на Москву со смотровой! Очень рекомендуем делать бронирование через наш официальный сайт all. com С уважением, Катерина менеджер по стандартам и качеству

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The only thing I was unhappy about was very poor internet connection which was crucial. The stay overall was fine, but I’ll have to think twice about my next business stay in this hotel because of the problem with internet.

We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. Please, upon check in inform our reception team, they will provide you room with better connection. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Quality manager

Old

Customer review rating 2.0/5

Dastan O. Families - Confirmed reviews ALL

The hotel needs refurbishment ASAP! The lobby, the hallways, the restaurant and rooms all need a refreshment!

Bad experience

Customer review rating 0.5/5

Abdoullah K. Business - Confirmed reviews ALL

I was staying in the room 1015 , I was not happy , I Requsted to change my room , i shifted to room 1005 , same day I said that I forgot my bijameh which I was wearing every night in the room , but they said they could not find it , Is mean that housekeeping not doing their job well , they may suppose to find and report to receiption . Regards

Pleasant stay

Customer review rating 4.0/5

Prasad Families - Confirmed reviews ALL

We stayed for one week at Novotel City Centre Moscow and it was a pleasant stay. Location is very much accessible as metro is accessible just opposite to hotel. Rooms were clean, staff were friendly and the provided facilities were good. This is our second time at this hotel and and we look forward to go back.

Dear Prasad We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina

Good location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Decent and comfortable hotel, convenient location near the metro station and not far from the center and all amenities. Good breakfast. No points in loyalty program were given for 3 weeks of stay, although I gave the card number on reception. Extremely insufficient sockets. No sockets near the bed at all. Bathroom is shabby already.

Уважаемый гость Благодарим Вас за выбор Новотель Москва Центр! Просим Вас написать нам на почту h3… чтобы мы проверили начисление Вам баллов. Баллы начисляются автоматически после вашего выезда. Мы рады, что Вы остались довольны качеством обслуживания в нашей гостинице. Мы будем рады видеть Вас снова в качестве нашего гостя! Очень рекомендуем делать бронирование через наш официальный сайт all. com С уважением, Катерина менеджер по стандартам и качеству

Convenient location, very spacious room

Customer review rating 4.5/5

Irina S. Business - Confirmed reviews ALL

Overall experience was very good. Convenient location, spacious and clean room, tea facility in the room. Helpful staff. Very quiet but the upstairs guests were noisy in early mornings. This is the only thing which I didn’t like about my stay. The rest was fine.

Уважаемая Ирина , благодарим Вас за выбор Novotel Moscow Centre! Я обязательно передам Ваши комментарии касательно уборки коллегам. Мы благодарны за Ваш отзыв и надеемся увидеть Вас снова в качестве нашего гостя. С уважением, Катерина менеджер по стандартам и качеству.

Customer review rating 5.0/5

Pavel Solo - Confirmed reviews ALL

Thanks for the fruit plate!

Dear Pavel, We very much appreciate your comments regarding your stay It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina, Quality manager

Great location, but not really thought through

Customer review rating 1.0/5

Alex A. Business - Confirmed reviews ALL

1. The wi-fi quality is terrible. I am actually writing this review having connected my laptop to a hotpot from my mobile phone. It's impossible to get most things done using your wi-fi. 2. Things aren't thought through inside the room: you have a desk to work on, but the lamp is located at least 50cm away from the working surface. Inside the shower, the surface is virtually flat, meaning that all the water from the shower is going onto the floor in the bathroom. Also, why can't you provide proper cups for hot tea? Have you tried putting boiling water into a paper cup and drinking from it? I am sorry, but without a safety sleeve, it's plain impossible, so you have to wait until the time when the tea becomes cold. In the US, you would have been sued for not providing a safety sleeve :) 3. The sofa is of poor quality, it's impossible to sit on it without feeling the wooden frame inside. All in all, this hotel doesn't really match criteria of a 4 star hotel. 4. During my last stay, one of the two elevators which goes to floor 17 broke down. You have to wait for a few minutes for an elevator in either direction, and then obviously it stops on several times. On one occasion, it took me almost 10 minutes to get downstairs from my room.

Well located

Customer review rating 4.0/5

Olya B. Families - Confirmed reviews ALL

friendly staff, convenient location. the room had dirty curtains (greasy spots in several places), the refrigerator was turned off and it was not possible to connect it on its own late in the evening - it was necessary to somehow pull it out of the niche in order to plug it into the socket. there was no desire to call the staff for help at night. the impression was that the room had not been checked before check-in.

very helpful and friendly stuff

Customer review rating 2.5/5

Anna Business - Confirmed reviews ALL

good location, nice stuff, breakfast is ok, but I had very old furniture and room itself, mold in bathroom

Customer review rating 0.5/5

Daniel Business - Confirmed reviews ALL

The rooms are in a very bad state for many years already, especially showers and irons. This time it was impossible to properly close the door in the shower cabin and the bathroom had a very bad smell of humidity. Iron almost always flows, so when I iron, all my clothes are wet from the water....

Just normal

Customer review rating 3.5/5

Sergei Couples - Confirmed reviews ALL

Positive: next to the metro, hotel staff is really friendly. Negative: Waiting for check-in took around 15 minutes. I'd like to have fast-check in option. Room size is big enough, but I can't say that it's comfy. Too hard pillows, that's awful! Also there was too hot during the night (central heating was turned off).

great location

Customer review rating 4.5/5

Adrian Business - Confirmed reviews ALL

always consistent with the global Novotel experience

Great Location

Customer review rating 3.5/5

Rt Solo - Confirmed reviews ALL

Great location and reasonably priced, however, the room in need of redecorating. The carpet looked tired and aged looking silicon sealing around the shower glass on the bathroom. The cleaner often failed to clean the room…..

Dear guest Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katerina Quality Manager

All good

Customer review rating 5.0/5

Ron C. Business - Confirmed reviews ALL

Nice people - no hassle - very pleased

Dear Ronald, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Yakushkina Quality Manager

Great location and great service

Customer review rating 5.0/5

Christos Solo - Confirmed reviews ALL

I had a great time in the hotel. First of all the reception team responded to my demands very fast and they help a lot. All the stuff is very nice and friendly towards customers. Also great location next to the metro. I will visit soon

Dear Christos We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Quality manager

first time back to Moscow after Covid

TripAdvisor rating 4.0/5

chiarafumagalli Business - TripAdvisor review

always a nice stay in Novotel Moscow Centre! in those times a clean and reliable hotel it is was you are really looking for! mask and sanitizer are avaliable at the front desk, and in the resturant for breakfast.

Hospitable, friendly, comfortablt, efficient, great location

TripAdvisor rating 5.0/5

Camper25465045872 Friends getaway - TripAdvisor review

I have stayed in this hotel several times by now and each visit was a very pleasant one. This to a great extent thanks to the hotel's very hospitable and freindly staff. Oksana and Maria from the booking department, Irina, Darja and Alina at the reception. They accomodated whatever requests I had about the room, Novotel services and made my stays very comfortable. I assume that all the staff here is great. The hotel has many kinds of rooms in size and bed types to choose from and is one of the few in Moscow which offers twin large rooms with two king size beds. Very comfortable and efficient for families and couples when each person prefers a king size bed of his own to sleep in. The other hotels would just have two single beds in a twin room. The only drawback of the hotel that I can point out is that it is a little dated. However everything functions properly, is clean (no foreign odors neither in public spaces nor in the rooms which is often the case un dated places) and the price is right. Location is supurb, will not dwell on it as all the informatkion is on the map. Highly recommend for staying

Dear guest, thank you so much for choosing our hotel again and again. We very much appreciate your loyalty. Thank you so much for your comments regarding your stay, we are happy that your stay was wonderful and that you enjoyed quality of our service. We can't wait to welcome you again as our guest. Sincerely yours, Katerina Yakushkina Quality Manager

Felt like at home ! Fantastic Stay !

TripAdvisor rating 5.0/5

EnjoyTaVie Business - TripAdvisor review

I stayed over a month in this hotel as I was taking some Russian language classes. This hotel is perfectly located in Moscow, right on the Mendelevskays metro station (2 min walk) ! I got upgraded for my whole stay to a very nice big room with great view on High Floor. The price is a bargain for the location and service you got. The ladies at the reception were always really nice and happy to help if needed. Only the room cleaning service could be improved...

Dear EnjoyTaVie, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

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