Hotel - Novotel Moscow Centre
Novotel Hotel Novotel Hotel

Novotel Moscow Centre Hotel

4.0/5 1,576 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AMCHAM0.2 km / 0.12 mi COMPRESSORS ARIEL0.1 km / 0.06 mi KPMG5 km / 3.11 mi PHILIP MORRIS2 km / 1.24 mi SOCIETE GENERALE0.1 km / 0.06 mi
CATER PILAR0.5 km / 0.31 mi IKEA20 km / 12.43 mi KRAFT FOODS1 km / 0.62 mi SCHLUMBERGER10 km / 6.21 mi TEMENOS0.1 km / 0.06 mi

Exhibition and convention centre

CROCUS-EXPO20 km / 12.43 mi EXPO-CENTER7 km / 4.35 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MADRID 35 m2 3 m 30 15 15 20 24
AMSTERDAM 38 m2 3 m 30 15 15 20 24
ST.PETERSBURG 43 m2 2 m 35 20 20 25 0
LONDON 45 m2 3 m 35 20 20 25 24
MOSCOW 45 m2 2 m 35 20 20 25 0
BERLIN 70 m2 3 m 50 30 30 40 40
WASHINGTON 70 m2 3 m 50 30 30 40 40
PARIS 130 m2 3 m 150 60 50 120 72
    • Screen
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 255 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 5,145 reviews

Our guest reviews for
Novotel Moscow Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,576 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ivan Business - 22/11/2019 Confirmed reviews ALL

Drain in my room was clogged, no socket near bed, scramble eggs at breakfast just terrible and I noticed iron board standing right to next room without any movement (shouldn't it be removed?)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Marek Business - 22/11/2019 Confirmed reviews ALL
« Nice people, good location »

Nice people helping to feel well in Moscow Good location. A bit old style equipment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marek J., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Ken T. Business - 20/11/2019 Confirmed reviews ALL

Staffs are friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken T. , We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Thomas Business - 15/11/2019 Confirmed reviews ALL
« excellent location and solid service »

I stayed here many times and was always satisfied. Breakfast is good. The ambience of the restaurant and the rooms though could do with an upgrade. The service is always faultless, even security staff seems now a bit friendlier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas K., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

K. D. Friends - 13/11/2019 Confirmed reviews ALL

Stay was good enough. Only matters which concerned me was size of bathroom which was too small and options of breakfast which were exactly same all 3 days of my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. K., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Tatyana Families - 08/11/2019 Confirmed reviews ALL
« Wonderful stay! Can only recommend »

I had a wonderful stay at your hotel. Thank you very much. The location is perfect right next to the metro. Clean and spacious room. Staff members starting from the reception, restaurant, cleaning ladies and security guards were extremely nice and professional. Would definitely come back. Tatiana

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatyana M., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Anka Business - 01/11/2019 Confirmed reviews ALL
« exelent »

spacious room, very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anka B., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 30/10/2019 TripAdvisor review
« good stay. »

It was a good stay, nice and friendly staff, good breakfast, good location, nice view from top floors, nice bar, at the lobby. Parking was there. May be the hotel can change their telephone sets in the rooms, because they are already a bit old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, sharapov1999 We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Anonymous Business - 28/10/2019 Confirmed reviews ALL
« Just what I needed for my visit to Moscow. »

Good and spacious room, good service, kind staff, excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiago Alexandre D., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Mt Families - 23/10/2019 Confirmed reviews ALL

Good location: 2mins walk to subway so it's very convenient. Also there are lots of restaurants and cafes nearby and a supermarket in a shopping mall. Hotel: Very nice and helpful receptionists, plus cosy room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuk L., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Robert Friends - 19/10/2019 Confirmed reviews ALL
« Great Hotel »

I was in Moscow for 3 days for a football game. I must vomend the service we as a group received.. For those who are there to sight see. You are on a Metro stop basically outside the hotel door. There are also plenty of places to eat should you wish to walk a short distance from the hotel. I must also say that the breakfast was lovely and constantly refreshed by the catering staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert T., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 18/10/2019 Confirmed reviews ALL
« There is really space to improve »

The room been very cold and it was not possible to heat it. After 3 days I got a radiator (small one) which helped at least - anyway it was not possible to make the room cosy. Beside I wanted to have a room in an upper floor to the west side. What did I get? A room in lower floor to the east (517) The sink in the shower didn't work proper. The stuff beeen very nice and politly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volker D., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Alexey Sharapov

Anonymous Friends - 18/10/2019 Confirmed reviews ALL

Very comfortable hotel in a good location and very pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Alan B., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Alexey Sharapov

Mb Solo - 11/10/2019 Confirmed reviews ALL
« Great, but room too hot »

Everything great except temperature of room. Air con did not work, so I had to leave window open, which was noisy and then too cold during the night!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew B., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Maria Business - 10/10/2019 Confirmed reviews ALL
« not convinient »

I didn't sleep at all during staying in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariia A., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Oli Business - 10/10/2019 Confirmed reviews ALL
« Well located close to metro »

Nice room. Good location. Plenty of restaurants not far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivier C., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Justina L. Business - 09/10/2019 Confirmed reviews ALL
« very good. »

room was very clean, especially the carpet. staff extremely helpful especially Anton Zhuravlev who went that extra mile to assist guests. maybe staff could brush up on their english.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ting Ling L., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Claude B. P. Solo - 02/10/2019 Confirmed reviews ALL
« Very nice »

Fast check in Quiet room Sage Near Transport Clean PERFECT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claude P., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Martin Business - 30/09/2019 Confirmed reviews ALL
« Bad breakfast »

Room smelled smoke, so I needed to change. Breakfast was bad, no bacon and boring bread. But coffee was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan P., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Ekaterina Families - 29/09/2019 Confirmed reviews ALL
« Good location and food, not good lodging experience »

The location was good, the breakfast was awesome - lots of food choices and great tasting. The room on the other hand was too big with very little furniture. No electric outlets next to beds so you can’t charge phone and have it close by. No coffee table or more chairs. Linens were fresh, no complaints. Bathroom didn’t include hair conditioner and lotion, only shower gel and shampoo. Asking the cleaning stuff to bring it to the room didn’t bring any results. Gym area was outdated and cooler didn’t have any water left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ekaterina D., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

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