Hotel extras
Close to Lisbon Zoo, Gulbenkian and El Corte Inglés
Easy access to transport and close to many restaurants
Heated, covered pool on the top floor of the hotel
9 meeting rooms equipped for a capacity of 150 people
Family rooms with extra bed, 100% non-smoking
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Mercure Lisboa Hotel
AV JOSE MALHOA 23
Nº de Registo:323
1099-051
lisbon
portugal
Check-in from 14h00
Check out up to 12h00
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AEROBUS : AEROBUS AV JOSE MALHOA
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LINHA AZUL - GAIVOTA : AZUL JARDIM ZOOLOGICO
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LINHA AZUL - INTERNATIONAL : SANTA APOLONIA
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By plane
LISBOA At 7km / 4.35 miles
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By boat
CAIS DO SODRE At 7km / 4.35 miles
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By boat
TERREIRO DO PACO At 7km / 4.35 miles
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By car
A1 At 10km / 6.25 miles
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By car
A2 At 2km / 1 miles
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By car
A5 At 2km / 1.24 miles
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By train
LISBOA At 6km / 3.73 miles
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By train
LISBOA SANTA APOLONIA At 6km / 3.73 miles
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By train
SANTA APOLONIA At 6km / 3.73 miles
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By train
SETE RIOS At 0.3km / 0.19 miles
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By train
SETE RIOS At 0.2km / 0.12 miles
GPS :38.737657, -9.165859
Your meetings and events
The Mercure Lisboa hotel is perfect for organizing all your meetings and events. Located right in the center of Lisbon, it has 5 fully equipped meeting rooms with natural light which can accommodate up to 150 people.Whether it's a small meeting, a business meeting, a family event or a cocktail evening, the Mercure Lisboa hotel and its team will ensure your event is a success!
meeting rooms
attendees
|
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
|---|---|---|---|---|---|---|---|
|
Cristo rei |
56 m² |
3 m |
30 participants |
12 participants |
16 participants |
20 participants |
16 participants |
|
Tejo |
58 m² |
3 m |
35 participants |
12 participants |
16 participants |
20 participants |
20 participants |
|
Alfama |
59 m² |
3 m |
40 participants |
14 participants |
18 participants |
24 participants |
16 participants |
|
Malhoa |
64 m² |
3 m |
50 participants |
18 participants |
22 participants |
40 participants |
32 participants |
|
Belem |
66 m² |
3 m |
45 participants |
14 participants |
18 participants |
30 participants |
24 participants |
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Unsure of the capacity needed for your event?
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This hotel is not suitable for your event?
Look for another hotel -
Convert different units of measurement and make organising your events easier.
Our accommodations
Put down your suitcase in one of the 104 rooms at Mercure Lisboa and start to unwind. Your relaxation is all that matters! All rooms have an additional living room, desk, mini bar, TV, private bathroom. such as an espresso machine, free drinks from the minibar and upgraded amenities; and the Suite, comprising a sleeping area and a spacious lounge. All options have a king-size bed, desk, free WIFI, safe and LCD TV.
Our restaurants and bars
TripAdvisor Rating
1,671 reviews
Bad location, no usual Platinum benefits.
Diego S. G. Business - 23/07/2020 Confirmed reviews ALL
I booked in Novotel, as I prefere it over Mercure or others. They sent me to Mercure after my booking was confiremed with Novotel they told me that Novotel isn´t taking any guests. Anyway, Novotel and Mercure are very closed to each other. The location however, is not as I am used with Accor Hotels. For this reason alone I will not come back here during my next visit in Lisboa. Then, as a Platinum member, I had no special benefit or upgrade. At the reception they told me that they would however put the coffe machine in my room on the next day. This never happend. In the end I had to ask for a "welcome" drink when I checked out so that I could have a morning coffe. I don´t give a lower rating because I understand that many of these issues can be related to the current Corona situation.
Time for a major make up.
Anonymous Solo - 18/07/2020 Confirmed reviews ALL
To the management: Sell or renovate this house. Everywhere in the hotel are clear signs of age (furniture, floors, elevator, bathrooms! etc.). It is very noisy. I heard the doors slamming at 07:00 in the morning and then the maid singing and whistling while cleaning the rooms. My room was not clean when I entered. There were several hairs in the bathtub and up the wall. The duvet cover was significantly torn. On the desk I found large traces of what might have been desinfection spray or something else. I was actually checked in online but still, it took the receptionist about 10 min to hand out the key without telling me why. All in all, comparing this place to other Accor houses, it was rather disappointing. This critical statement is meant to be as constructive help to improve. Please do not return with a copied standard answer.
As usual , good stay
Eriob Couples - 17/07/2020 Confirmed reviews ALL
even after covid-19 experience , the Hotel Offered a good service with some limitation (no swimming pool , breakfast without 'buffet' (classic service with clerk)
Pleased with service
John T. Couples - 10/03/2020 Confirmed reviews ALL
Great service from staff . Room clean and comfortable.
No happy at all
Richard Business - 29/02/2020 Confirmed reviews ALL
Dear Henrique, Thank you for your quick feedback. As I am travelling a lot in all Europe and using very often the hotels of Accor group, I take the opportunity and my time to make some constructive critiques of your employees and your hotel Mercure, after coming 3 times in your hotel. - There is no real warm welcome for Accor members. - I supposed to have a “better” room when I informed your reception desk that I am a GOLD member, this had to be done before i arrive. This show you clearly that your employee didn’t check before, if was a « tourist » or a GOLD member who comes often for business trip. - Even if the room was with a coffee machine but I am sorry to say it was horrible, ugly, the bathroom broken and repaired badly. The fridge was so noisy at night I had to remove the electricity of the fridge to sleep. I know you will renovate this hotel + Novotel next year may be (not yet sure as it depends on your current negotiation and contract). While you renovate this hotel, I think it will be good idea to renovate some rooms for VIP customers. The customer experience is the most important thing to have regular, profitable and satisfied customers. - My company books often my hotels in all Europe and never add breakfast because it depends If I take it or not. However. It’s written very very very clear that the hotel can take the breakfast money from the AMX provided by our AMX agency. This morning, I had a horrible experience with your employees asking me to pay just after the breakfast, feeling that if I will not pay I will escape the hotel....I had to call personally my Américain Express agency (AMX) in Paris asking them to talk and confirm to your reception desk they ca take the money. Sorry to say that but you really need to learn your employees how to treat GOLD/Premium Customers. To give you a concrete example happened to me some weeks ago in Belgium, with Novotel. I had the same situation about Breakfast, the reception Manager told me, no problem Mr C., don’t do any thing, we will solve this issue directly with your AMX, they solved it and I left happy. Do you see the difference? Today, I wasn’t happy at all of your employees and how they treated this issue of breakfast. Hope this will help you to improve my next customer experience, training your employees how to satisfy customers but also for all other GOLD/Platinum members. Obergado Best regards Richard Richard C.
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