Mercure Porto Gaia Hotel 4 stars

Name: Mercure Porto Gaia Hotel
Address: VILA NOVA DE GAIA, 4400-346, PORTUGAL
Telephone: (+351)22/3740800
Rating: 4.5

Customer review rating 4.5/5 3,241 reviews

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+ 12 Services

Mercure Porto Gaia Hotel

Hotel for travellers looking for local and authentic experiences

Vila Nova de Gaia has a lot of Port wine cellars with visits and tasting, and sandy beaches like Madalena Beach and Cais de Gaia, a scenic route by the river, with cafes with terraces and panoramic views.

sergio Bastos, Hotel Manager

Located next to Arrábida Bridge in Vila Nova de Gaia, the Mercure Porto Gaia Hotel is ideal for exploring the city and the famous Port Wine Cellars! Undoubtedly a major tourist attraction for their wine tastings. The hotel has free access to Holmes Place fitness club (next door) and is close to Arrábida Shopping. It has a restaurant, bar and 7 fully equipped meeting rooms for events or business meetings.

If you're crazy about shopping and staying at Mercure Porto Gaia, you'll be pleased to know that Arrábida Shopping is nearby. Visit Taylor's cellars, one of the oldest port wine cellars! Mercure Porto Gaia offers a relaxing atmosphere within the city, making it perfect for families or small business stays. Stroll along Gaia pier with terraces and panoramic views of the Douro River.

"Mercure Porto Gaia Rua Manuel Moreira de Barros 618D Reg. no.:378 4400-346 GAIA PORTUGAL T: +351223740800 F: +35122/3740801 Email Claims"

Hotel extras

Near the Port Wine Cellars and Arrábida Shopping
Near central Porto
Free medical tele-consultation. Hygiene and safety protocols in place.
7 meeting rooms with capacity for 130 people
Holmes Place Gym (next door)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Public outdoor parking (nearby)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities (nearby)
- Accessible bathroom
Babysitting on request (nearby)
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Need access to your room from 10am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 4PM (Paying) Keep your room until 4 pm and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Gift shop/newspaper shop (nearby)

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week from 06:30 am to 01:00 am
- Opening hours : Week-end from 06:30 am to 01:00 am

Babysitting on request (nearby)

7 Meeting room(s)
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
Wi-Fi
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- On site
- Private

MERCURE (Extra)
- On site
- Private

1 Bar(s)
2 Restaurant(s)
Buffet
- Cold snacks
- Hot meals

1 Bar(s)
2 Restaurant(s)
Breakfast

Buffet
Room service
- Cold snacks
- Hot meals

Babysitting on request

Babysitting on request

7 Meeting room(s)
Self service business center
Meeting rooms

7 Meeting room(s)
Business Center

Self service business center
Meeting rooms

- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
- 104 non-smoking rooms
- 104 rooms
- 3 connecting rooms
- 3 rooms for people with reduced mobility
- 5 floors
- English
- French
- Italian
- Portuguese
- Spanish
- Iron at reception
- Shoe shine machine

Hotel Services And Equipments
- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
Hotel informations
- 104 non-smoking rooms
- 104 rooms
- 3 connecting rooms
- 3 rooms for people with reduced mobility
- 5 floors
Languages spoken at the hotel
- English
- French
- Italian
- Portuguese
- Spanish
Services available at reception
- Iron at reception
- Shoe shine machine

Hotel location

Mercure Porto Gaia Hotel

Rua Manuel Moreira de Barros
618D
Nº de Registo:378
4400-346 vila nova de gaia
portugal

Tel: +351223740800

Fax: (+351)22/3740801

Portuguese book of claims

Check-in from 14h00

Check out up to 12h00

By plane
OPORTO At 15km / 9.32 miles
By plane
PORTO INT AIRPORT At 15km / 9.32 miles
By car
AFURADA At 0.3km / 0.19 miles
By train
DEVESAS At 5km / 3.11 miles

GPS :41.142411, -8.637174

TOYOTA 5.0 km / 3.11 mi

Your meetings and events

The Mercure Porto Gaia hotel is ideal for organizing all your events. Located in Vila Nova de Gaia opposite the Arrabida shopping center, it has direct access to Porto city center and other places. With decor inspired by the famousPort Wine Cellars offers 7 fully equipped, sunlit rooms with a capacity of up to 130 people. Mercure Porto Gaia Hotel is perfect for a small meeting, a business meeting, a family ceremony or a cocktail.

Room descriptions and layouts

meeting rooms

From 1 to 130

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style 15 participants
- U-shaped Room 12 participants
- Board-room 12 participants
- Classroom style 15 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 20 participants
- Board-room 20 participants
- Classroom style 25 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 20 participants
- Board-room 20 participants
- Classroom style 25 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style 60 participants
- U-shaped Room 26 participants
- Board-room 32 participants
- Classroom style 32 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 70 participants
- U-shaped Room 36 participants
- Board-room 40 participants
- Classroom style 40 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 26 participants
- Board-room 40 participants
- Classroom style 70 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 130 participants
- U-shaped Room 47 participants
- Board-room 60 participants
- Classroom style 80 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Reserva	25 m²	3 m	15 participants	12 participants	12 participants	15 participants	Configuration is not available for this hotel
Colheita	45 m²	3 m	30 participants	20 participants	20 participants	25 participants	30 participants
Tawny	45 m²	3 m	30 participants	20 participants	20 participants	25 participants	30 participants
Vintage	60 m²		60 participants	26 participants	32 participants	32 participants	40 participants
Tawny et colheita	90 m²	3 m	70 participants	36 participants	40 participants	40 participants	60 participants
Colheita et vintage	105 m²	3 m	100 participants	26 participants	40 participants	70 participants	60 participants
Vintage+colheita+tawny	150 m²	3 m	130 participants	47 participants	60 participants	80 participants	100 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Soundproof
Flipchart
Podium
Day light
WIFI access
Syndicate rooms
Overhead projector
Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Discover the simplicity of colours, the comfort of a luxury bed, SmartTV technology and Nuxe toiletries in each of our 104 rooms. Families can easily book connecting rooms for their comfort. Mercure Porto Centro hotel also has rooms adapted for people with reduced mobility.

Standard Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Standard Room with 2 single beds

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Privilège room with 1 double bed

Max. number of persons: 2
Area: From 17 m² / 183 sq ft
Views: City View, Garden View, Ocean/Sea view *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Room with 1 double bed and 1 extra bed

Max. number of persons: 3
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Our restaurants and bars

PORTS & CO

Type of cuisine: International

The hotel restaurant "PORTS & CO" serves traditional Portuguese cuisine in a warm and intimate atmosphere. Special attention is paid to matching wine with food to create a unique gastronomic experience!

Monday 12:00 - 23:00
Tuesday 12:00 - 23:00
Wednesday 12:00 - 23:00
Thursday 12:00 - 23:00
Friday 12:00 - 23:00
Saturday 12:00 - 23:00
Sunday 12:00 - 23:00

PORT'S & CO

The "PORTS & CO" bar is located next to the reception and has a modern and welcoming décor. It is undoubtedly the perfect place for relaxing in the late afternoon and savoring a glass of good port wine.

Monday 10:00 - 01:00
Tuesday 10:00 - 01:00
Wednesday 10:00 - 01:00
Thursday 10:00 - 01:00
Friday 10:00 - 01:00
Saturday 10:00 - 01:00
Sunday 10:00 - 01:00

Our guest reviews for
Mercure Porto Gaia Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,241 reviews

TripAdvisor Rating 4.0/5

711 reviews

2021 TripAdvisor Certificate of Excellence — Certificate of excellence 2021

well located

S., J. Business - 18/06/2021 Confirmed reviews ALL

Very friendly staff , room was big with very good conditions. Hotel restaurant food was also very pleasant.

A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Até breve Sérgio Bastos Director

Pleasant Stay

Fernando R. Business - 24/05/2021 Confirmed reviews ALL

Felt very safe regarding the Covid. Employees were super kind.

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Atentamente Sérgio Bastos Director

Overall good stay, impeccable cleanliness and friendly staff.

Pedro A. A. Business - 15/05/2021 Confirmed reviews ALL

Stayed for a couple days. All services well organized, considering pandemic restrictions. The internet speed was unacceptably low!

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Até breve Sérgio Bastos Director

Very good workers on the hotel

Carlos S. Families - 10/05/2021 Confirmed reviews ALL

Very good workers on the hotel

Agradecemos os seus comentários no seguimento da sua estada no Mercure Porto Gaia Hotel. Foi com prazer que recebemos as suas felicitações. Até breve Sérgio Bastos Director

Boa estadia

Fernando P. Business - 07/02/2021 Confirmed reviews ALL

Optima

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Atentamente Sérgio Bastos Director

Good Stay

Luisa V. Z. Business - 28/01/2021 Confirmed reviews ALL

Considering the situation of pandemic , a very good service

Agradecemos os seus comentários no seguimento da sua estada no Mercure Porto Gaia Hotel. Foi com prazer que recebemos as suas felicitações. Atentamente Sérgio Bastos Director

Another tiring experience

Antonio P. Couples - 09/11/2020 Confirmed reviews ALL

After 5 years using this hotel, and several issues each time, it lacks communication and quality. For the 3rd time had to change room, because of bad quality of heating in the room. Also the quality of the cleaning is not on the top since the beginning. Enployees excuses and informations are not coherent between them.

Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, regarding room heating and cleaning. Best regards Sérgio Bastos General Manager

Well located

Estela P. Business - 21/03/2020 Confirmed reviews ALL

Due to the location it is the ideal choice for people that have an apointment by early morning in Luz Hospital. It offers all the confort and facilities that we need for a one night stay. Also it has a good value for money rate. And last , but not least the friendly staff that welcome us and provide for our needs.

A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Atentamente Sérgio Bastos Director

Comfortable place

Daniel V. Business - 07/03/2020 Confirmed reviews ALL

The stuff is going to work really hard to make you live an excellent stay.

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Excellent service

M Couples - 05/03/2020 Confirmed reviews ALL

We had a pleasant stay there and as a platinum member I was upgraded and offered a very nice dessert on the room (sorry I forgot to take a photo), many thanks to the staff!

Good stay

Pedro A. Business - 25/02/2020 Confirmed reviews ALL

Everything was ok.

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Até breve Sérgio Bastos Director

Great Stay

Peter Y. Couples - 15/02/2020 Confirmed reviews ALL

Excellent hotel in with all the amenities in a great city.

Good stay and good location

C. Business - 14/02/2020 Confirmed reviews ALL

Very sweet and cool environment

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. Best regards Sérgio Bastos General Manager

Terrible conditions

Natalia Solo - 10/02/2020 Confirmed reviews ALL

The hotel is under renovation, and nothing was informed during reservation. The from 10:30am to 6pm there would be continued constant noise in my room. If that wasn’t enough, there was no water when I first checked in.

Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In fact we are now in renovation process and we have tried to take it as smooth as possible. We have a message in our site, hotel description section, regarding this renovation period. I am sorry you have missed it. Please accept once again our apologies Best regards Sérgio Bastos General Manager

Basic from the outside - excellent on the inside!

Mike K Business - 01/10/2019 TripAdvisor review

Accor status recognised and rewarded with room upgrade and some goodies - thank you. Comfortable hotel with polite and helpful staff. Whilst we did'nt have time for breakfast the dining room and food all looked inviting.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards Sérgio Bastos General Manager

Great service

Barders20 Solo travel - 17/09/2019 TripAdvisor review

I always try to stay at Mercure Hotels as they are always very well-appointed and well-run, but this one exceeded my expectations; the staff were all friendly, knowledgeable and helpful, and the food and drink in Ports & Co was exceptionally good - really delicious and beautifully presented.

Thank you very much for your excellent comments and evaluation of our service. I will share your comments with all our team. Hope to see you again soon Best regards Sérgio Bastos General Manager

Very good experience

Culture09990302478 Family - 04/08/2019 TripAdvisor review

Very pleasant stay, excellent service, excellent value, not so close to center but this is what we wanted and there are good bus connections anyway, taxis are also not expensive. Room sound insulation was the best I ever experienced in an Accor hotel since 18 years of travel in many European countries.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Sérgio Bastos General Manager

A very good hotel, easy access, nearby shopping center and famous Porto Wine cellars , excelent staff

210marioantonios Family - 22/01/2019 TripAdvisor review

Excellent hotel with easy access from main roads . Excellent and responsive staff. Very clean and comfortable rooms. A good restaurant.Breakfast could be more generous and diverse as per hotel general high category.

Excellent hotel

Suedek Couples - 10/08/2018 TripAdvisor review

Portugal was on Red Alert when we arrived due to the excessive heat. The hotel reception were extremely kind and caring and could not have been more helpful, particularly Pedro.The air conditioning coped really well.The hotel was situated next to a shopping mall and near to the Port Wine Cellars but you need a good GPS! The hotel decor reflected the Port Wine connection, This seems to be a welcome feature in Mercure Hotels. Breakfast was until midday - a real plus for us! My only small criticism was the volume of the piped music in the communal areas.

Dear Sir, Thank you for the great review of our Hotel and Team! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Filipe Veiga Alves General Manager

Beautiful !

Inspirini Couples - 17/05/2018 TripAdvisor review

Great hotel, very hospitable personnel. We felt like home and although the hotel is not centrally located the kind receptionists guided us and gave us all the necessary tips how to get to the city easily!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Filipe Veiga Alves General Manager

Our most recent 20 reviews

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Hotel extras

Hotel location

Mercure Porto Gaia Hotel

Companies

Exhibition centre

Your meetings and events

Our accommodation(s)

Our restaurants and bars

PORTS & CO

PORT'S & CO

Our guest reviews for Mercure Porto Gaia Hotel

Our other hotels nearby

ibis budget Porto Gaia

Novotel Porto Gaia Hotel

ibis Porto Gaia Hotel

Mercure Porto Centro Aliados

Our guest reviews for
Mercure Porto Gaia Hotel