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Novotel Szczecin Centrum Hotel 4 stars

Customer review rating 4.2/5 4,478 reviews

ALLSAFE approved hotel

Novotel Szczecin Centrum
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+ 18 Services

Hotel extras

  • 10 minutes to the train station and Bulwar Piastowski

  • High speed wireless Internet throughout the hotel

  • ALLSAFE Certificate

  • Online check-in/Express check-out

  • Summer garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Szczecin Centrum

Al.3 Maja 31
70-215 szczecin
poland

Tel: +48914801400

Fax: (+48)91/4801444

Check-in from 14h00

Check out up to 12h00

  • SZCZECIN GLOWNY : 

  • Railway station SZCZECIN GLOWNY :  3, 2 Brama Portowa

  • Tram :  1, 4, 9 Brama Portowa

  • By plane

    BERLIN SCHONEFELD At 188km / 116.82 miles

  • By plane

    BERLIN TEGEL At 145km / 90.11 miles

  • By plane

    BERLIN TEMPELHOF At 130km / 80.79 miles

  • By plane

    GOLENIOW At 40km / 24.86 miles

  • By plane

    GOLENIOW At 40km / 24.86 miles

  • By boat

    SWINOUJSCIE At 90km / 55.93 miles

  • By car

    A6-13 KOLBASKOWO At 15km / 9.32 miles

  • By train

    SZCZECIN GLOWNY At 0.5km / 0.31 miles

GPS :53.423209, 14.550752

Companies

  • GRYFIA SHIPYARD 2.0 km / 1.24 mi
  • ING BANK SLASKI 0.3 km / 0.19 mi
  • LASTADIA OFFICE 8.3 km / 5.16 mi
  • OXYGEN 2.0 km / 1.24 mi
  • PIAST OFFICE CENTER 2.3 km / 1.43 mi
  • POLICE ZAKLADY CHEMICZNE 20.0 km / 12.43 mi
  • PZM 1.0 km / 0.62 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audiovisual equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Our splendid selection of Polish and international dishes will satisfy even the most demanding connoisseurs. A welcoming interior and professional service mean that our restaurant is a unique place. The restaurant is next to the summer garden.

NOVO2 LOUNGE BAR

Enjoy an aromatic coffee in the morning or an afternoon tea, and a bit of relaxation after a long day's work. We have a wide selection of cocktails and snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Szczecin Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,478 reviews

TripAdvisor Rating 4.0/5

850 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Not really happy

Customer review rating 2.0/5

Christian H. Families - 31/08/2021 Confirmed reviews ALL

Hotel is well located in the center of Stettin. Some people of the reception have been very nice and helpful others more cold. I booked long time in advance a 10 night trip a Suite for 2 adults and 2 children. We have chosen this hotel because of the NOVOTEL standard - the swimming pool / gym and wellness area. The whole section was closed because of renovation. I am really unhappy of this fact. Accor can built new hotels in 1 year but it is impossible to do a pool renovation in 1 year??? I asked for any kind of compensation in advance but did not get a reply on mail. Honestly I would have chosen another hotel because of the wellness equipment - as this was my main point. So we had to live without Pool for our 11 day holiday in Stettin. When we arrived the room was not finished yet (but beds were made quickly when we asked for that). Another point that is unacceptable for me is the sofa bed for the children. It was not 1,6m, not 1,4m but something between 1,10 m wide. It is impossible for 2 girls to sleep there in an age of 10 to 14. This really was a pain. When I asked how this is possible - i have been told theese are the only sofas we have. You can imagine that my daughters now hate me for this bed - they had to sleep in for 10 nights... The first days room cleaning only was on special demand and had to be ordered 1 day in advance. As this is a service that belongs to the room - i know from the past that you get points or a drink when you don't use room cleaning. But none... I will not miss to mention some positive points too: The room/ suite was big and new renovated and included an air condition. Hotel itself was clean and is located great. Quality of breakfast was between good and ok. Most of the staff is cleaning the table quickly. (But please don't burn the Croissants! - it was horrible some days!). Fresh Grapefruit, Orange and Ananas was really great. The welcome drink was very good offered by very friendly employees. As i said there were some very friendly women working on the reception desk in the morning. The parking house is good. Overall I am not satisfied because of the missing pool and missing wellness as well as the the mini bed for my children. I maybe would come back for a business trip but not for a family trip.

Well located

Customer review rating 4.5/5

Wawrzek Families - 29/08/2021 Confirmed reviews ALL

Big room, good breakfast, helpful stuff, entry to garage a bit too narrow what increased blood pressure every time we went into garage.

Located in center - indoor parking.

Customer review rating 4.5/5

Lars Solo - 29/08/2021 Confirmed reviews ALL

Very good staff and service. The rooms are clean and pleasent - the TV programs are a bit of a challange, but I wasn´t at the hotel to watch TV.

Great Service

Customer review rating 4.5/5

Anonymous Business - 24/08/2021 Confirmed reviews ALL

Staff are very friendly and helpful. Great location with easy access to everything in town.

sound insulation

TripAdvisor rating 3.0/5

WmBrussels Business - 22/08/2021 TripAdvisor review

Dear, I mostly value and appreciate Accors accomodation. That was not the case during my last two trips, Poznan and Sczeczin. Both were on weekend days, despite a far from fully booked hotel rooms were given on street side. In Sczeczin it concerns room 348, where you here literally every movement on the very loud public street below. Above that, I got a standard room but prebooked a family room to have a bit more space. That latter appeared not to be available. More attention to service should be given and frankly, the poor sound insulation in both hotels will keep me from visiting them again.

Dear Guest, Thank you for sharing with us your mind and leave your comment after the stay. We can only answer for your experience in Szczecin and we promise to check the problem with the windows. We can firmly state, that we have all the time very high frequency and sometimes it's very difficult to wish all request from our guests. However we promise you the most quite room, if you'll decide to visit us again. Best regards,
Customer review rating 2.5/5

Anonymous Business - 18/08/2021 Confirmed reviews ALL

not a very pleasant hotel the man on the reception was ignorant, the rooms were not cleaned even when you ask by putting the sign on the door

Well located hotel but very poor service

Customer review rating 2.5/5

Anonymous Couples - 10/08/2021 Confirmed reviews ALL

I had booked an executive room with a double bed for 4 nights. Although check-in went well, there was a defective overhead light in the room (the light would not switch off without turning the entire electrical circuit in the room off). This made sleeping with electricity impossible and we had a medical device requiring electricity. I talked with three different employees and all three said they would note it down and inquire for a technician the next morning and we would be given another room if the light could not be fixed. There was no followup on the matter. After two hours of negociations, we were finally given another room, this time a smaller room with single beds. I was very disappointed by the way the situation was handled by the staff and the lack of communication with us and of followup.

God stay as usual

Customer review rating 5.0/5

Marek Families - 10/08/2021 Confirmed reviews ALL

Parents happy, children happy, lovely playroom for children, great food in the restaurant. That was our third or fourth stay at this hotel. Very convenient location, buses and trams only 100 metres from the hotel. We will surely come back in the future.

Szanowny Panie Marku, Fantastycznie jest czytać takie opinie jak Pana. Jest nam bardzo miło i czujemy się dumni, że spędzili Państwo tak udany czas w Szczecinie. Bez cienia wątpliwości zachęcamy do kolejnych przyjazdów na które sami nie możemy się doczekać i za które trzymamy mocno kciuki! Pozdrowienia od całej drużyny Novotel Szczecin Centrum! Kacper Kulhawik, Guest Experience Manager.

Good stay

Customer review rating 4.0/5

Ashleigh Couples - 08/08/2021 Confirmed reviews ALL

The staff were friendly and helpful. Bed and room was comfortable.

Dear Ashleigh, We're happy about your very high score, complete the quiz and good words for us. It's always nice to read, that our service keep right level. We promise to hold our position and believe you'll visit us again to check that. Have a lovely week & best regards, Kacper Kulhawik, Guest Experience Manager.

not bad, not good

Customer review rating 2.5/5

Dominika Business - 02/08/2021 Confirmed reviews ALL

The stay lasted 16 days Good location. Reception staff was nice and helpful. Breakfast are the same everyday. Two days before the end of stay very unpleasant situation has happened. I came back to the hotel after working all day and my room door was locked by hotel employees. At reception I was told I needed to change my room because you want to pass it on to other guests. I believe that this is not the way you should treat the client. The room I was given was of lower quality - lower floor so I could hear noise from the street and closer to the elevator. The air conditioning was not working, and the only time the technician was available was not to my liking. I made these comments to reception but no solution was found for them.

Disappointing on assuring COVID safety for guests during breakfast

Customer review rating 1.5/5

Family F. D. Families - 02/08/2021 Confirmed reviews ALL

1. check in took over 45 min to buy/get two double rooms. The receptionist, that serviced us was very slow and didn't pay attention to the fact it was talking time and we waited (with two small kids) 2. Very noisy rooms! Felt like window was not closed, but it was! 3. Breakfast experience. Shocking, that there are let in groups NOT wearing face masks nor putting gloves on. The staff person didn't ask guests to wear protection. the staff person didn't wear a face mask properly herself (not covered her nose) and didn't seem to be professional. 4. Too many guests around breakfast buffet - no distance kept by any guest at any times! We gave up having breakfast in these conditions because we feared being COVID infected.

Not a 4 star anymore

TripAdvisor rating 2.0/5

Allan333jen 02/08/2021 TripAdvisor review

I been coming to novotel in Szczecin for 12 years and i have been Happy about this but this year all was change. We came to the hotel after driving 9 hours and just want to swim but the pool was close and have been for 18 months, dont know why we dont get a note about this course this was something my chillden was looking forward to. In-sted i have to buy access to Radissons swimmingpool, not ok. Then the breakfest was nothing like it was before, i dont know if is becurse guest from another 2 star hotel is also having breakfest there, but for a 4 star is was not good. So until this is fixed i Think this is a 2 star hotel and the prices could be like this, and atleast teel guest before the come that there is no pool and buffet are not what is was, the new rooms was very fine.

We are really disappointed about very low score from your side and so disappointed of your words about our facility. Pool is closed since long time for several reasons and until further notice and you can read it in all booking channel and receive that kind of information if you'll contact direct with us. If you'll planned next trip to Szczecin you can call to us and receive alll details you needs about the stay. We don't change a bit in other case, but if you think different we need to accept it. Hopefully next stay will meet your expectations more, than last time. Best regards,

Seen better

Customer review rating 2.5/5

Christian Families - 27/07/2021 Confirmed reviews ALL

We usually stay at this hotel, but this time we experienced something New. The service, kindness, breakfast and the rooms seemed less attented than usual. Air condition was not working proberly. No smiles from the staff. Rooms slightly dirty and the breakfast was really bad compared to earlier. Only positive side was bar staff. Nice, kind and smiling. Rest of staff seemed really tired and you had the feeling you were in the way. The breakfast had really dry bread and toppings and it seemend understaff since cleaning of tables and food area was a complet lack.

Well located, clean

Customer review rating 5.0/5

Anonymous Families - 21/07/2021 Confirmed reviews ALL

Very nice service

Best location in Stettin

Customer review rating 4.5/5

Chris Business - 15/07/2021 Confirmed reviews ALL

Great value for the price, with modern rooms. I was impressed by the COVID measures still in place and enforced by the staff. Incredible good safety focus.

Great crew

Customer review rating 4.5/5

Maciek Business - 17/06/2021 Confirmed reviews ALL

Novotel personnel in Szczecin is extremely helpful and hospitable. Breakfast are very tasty and there is good variety of choices. Location is in the heart of the city, close to tram and bus stops. Good place to stay

good stay

Customer review rating 4.5/5

Jacek Business - 13/05/2021 Confirmed reviews ALL

room very clean, staff excellent, breakfast very good, only room was quite noisy as it is very busy area. It might be good to invest in the future in windows which are more silent

Szanowny Panie Jacku, Serdecznie dziękujemy za zostawienie rewelacyjnej noty i wystawieniu opinii po ostatnim pobycie. Cieszy nas wyróżnienie naszej obsługi, ponieważ kładziemy na to zdecydowanie nacisk i chcemy, aby goście w naszym hotelu czuli się jak najbardziej zauważeni i mieli jak największy komfort z pobytu. Jeśli chodzi o poziom hałasu to przy kolejnym pobycie postaramy się o przydzielenie jak najcichszego pokoju dla Pana i może z innej strony kondygnacji budynku. Tym samym wierzymy, że kolejne pobyty Pana mogą być jeszcze lepsze dlatego zachęcamy do dokonywania kolejnych rezerwacji i do zobaczenia w słonecznym Szczecinie! Pozdrawiam serdecznie, Kacper Kulhawik, Guest Experience Manager.

Never again at my Favorite Hotel

TripAdvisor rating 2.0/5

Chuck M Business - 23/07/2020 TripAdvisor review

Fortunately my big guy will never potty inappropriately, but that is certainly not true of most pets. The breakfast was a joke. Too many guests trying to be served by rude, nasty faced, employees. Guests could not touch any of the food products, which were doled out in tiny amounts by the staff, and Guests were not allowed to see what was available in the steam trays. The service was described by the manager on staff as requires by Covid, which everyone agrees with, but the coffee and juice machines were touched by everyone standing in line.

Staff at the front desk seemed annoyed no hello or good day at check in

TripAdvisor rating 2.0/5

RalphHeilmann Solo travel - 21/11/2019 TripAdvisor review

The room was not really clean, the room was partially damaged. Feedback on cleanliness has often been given in the past, never a reaction from the hotel yet not seems to take this feedback. What made me particularly disappointed, that here as a guest of the once every month there will be nocturnal welcome. As at the last stay no welcome at the front desk.

Good hotel, great service

TripAdvisor rating 5.0/5

Daniel H Solo travel - 11/07/2019 TripAdvisor review

Stayed at Novotel for a couple of days. The hotel itself is as advertised, spacious rooms, clean etc. What really stood out was the friendly stuff: always helpful, giving great recommendations and trying their best to feel welcome in Szczechin. Great!

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