Novotel Krakow Centrum

Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,425 reviews

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Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

GPS:50.054624, 19.925911

Telephone +48 12 299 29 00

Fax +48 12 299 29 99

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

8 

meeting rooms

From 1 to 180 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, adaptable and with contemporary design, Novotel rooms truly are a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,425 reviews

TripAdvisor Rating  4.5/5  2,412 reviews

Excellent stay

Customer review rating 5.0/5

Neil F. Friends - Confirmed reviews ALL

Stayed for 4 nights, and had a fabulous stay, staff were very friendly and helpful at all times. Room was spacious comfortable, and spotlessly clean

Great staff - very good facilities

Customer review rating 4.5/5

John D. Couples - Confirmed reviews ALL

Stayed here for 3 nights in September. The location provided for an easy 20 minute walk to the Main Square. Staff were friendly and helpful and the hotel was very welcoming.

Everything as it should be

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice, modern hotel, everything worked well, the usual overpriced breakfast but plenty of better alternatives nearby. Good location, just 1 km from Rynek. Friendly and welcoming staff.

I like the SPA and that the water is warm

Customer review rating 3.5/5

Rune S. Friends - Confirmed reviews ALL

I choose this hotel because of 2 things. 1 very good bed. 2. SPA WITH boblebath The temperature is 35, and should be 36 to even be better. Do not turn down temperature, as I WILL change hotel in future. Breakfast is OK, but your orange fruit taste horrible and synthetic.

Zero Solution Orientation! Worst experince

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I was given a very large room at the top floor which was extremely cold (6 degrees outside). And I couldn’t use the air system in room to heat it because it’s September and they consider it summer even if it’s freezing! Then I asked for heater radiators, and we’re given two, I turned them on and left for dinner and when I came back they stopped working and still freezing in my room. Then I went to airport to drop my guest in the middle of the night and came back to room and the electricity was completely shut off! The heaters broke the electricity. Then I asked the guy at the lobby about help. He called a young guy who was sleepwalking! He came to my room and tried to switch on the lights and realized it’s completely shut off even if I already told them at the beginning! Then I asked the guy to change my room, he said he can’t because fully booked. And then I asked them to bring me extra quilt, and that sleepwalking guy came to my room with me and checked electricity again(which was pointless!) and said oh sorry let me bring your quilt and went down again! I lost 45 min without sleep and when he came back he brought a tiny semi-blanket that you can’t even cover your legs!!! It’s like someone is trying hard to get on your nerves intentionally! I’ll never stay at Novotel Krakow Centrum again and I’m telling this to everyone at Siemens, so they would avoid this circus show there!

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Other web-users rate our hotel

  • 953 reviews 9.2/10 Location
  • 928 reviews 7.9/10 Room
  • 1,207 reviews 9.2/10 Service
  • 15 reviews 8.6/10 WiFi
  • 773 reviews 9.5/10 Breakfast
  • 326 reviews 8/10 Cleanliness
  • 294 reviews 7.6/10 Pool
  • 154 reviews 6.3/10 Value

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