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Novotel Krakow Centrum Hotel 4 stars

Customer review rating 4.5/5 6,508 reviews

ALLSAFE approved hotel

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Novotel Krakow Centrum
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+ 26 Services

Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 krakow
poland

Tel: +48122992900

Fax: (+48)12/2992999

Check-in from 14h00

Check out up to 12h00

  • KRAKOW GLOWNY RAILWAY STATION :  2 JUBILAT

  • By plane

    BALICE At 15km / 9.32 miles

  • By car

    A4 At 14km / 8.7 miles

  • By train

    DWORZEC GLOWNY At 5km / 3.11 miles

  • By train

    KRAKOW GLOWNY At 2.5km / 1.55 miles

GPS :50.054624, 19.925911

Companies

  • BP 3.5 km / 2.17 mi
  • COCA COLA 25.0 km / 15.54 mi
  • DELPHI AUTOMOTIVE 6.0 km / 3.73 mi
  • DONNELLY 6.0 km / 3.73 mi
  • LURGI 4.0 km / 2.49 mi
  • MOTOROLA 2.0 km / 1.24 mi
  • PHILIP MORRIS 10.0 km / 6.21 mi
  • PLIVA 4.0 km / 2.49 mi
  • PRICEWATERHOUSE COOPERS 3.5 km / 2.17 mi
  • TELEFONIKA KFK 5.0 km / 3.11 mi
  • TISCHMANN SPEYER PROPERTIES 2.0 km / 1.24 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

8 

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Meeting room

  • Videoconferencing

  • Audiovisual equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, adaptable and with contemporary design, Novotel rooms truly are a place for living, perfect for all your needs.

Standard Room with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 beds

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 queensize bed

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Non contractual photo

NOVO SQUARE Lounge Bar - discover a place where life tastes better.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Krakow Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,508 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,363 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Perfect, as usual

Customer review rating 5.0/5

P. Business - 11/04/2021 Confirmed reviews ALL

Thanks again to all Novotel krk centrum team, they took good care of us. Was great to feel that team was kind and full of attention for us, even if the covid make our lifes not so easy. Thanks to all of you. Maxym and Antoine

Dear Maxym and Antoine, Thank you very much for your recent stay at the Novotel Kraków Centrum. I was delighted to read that you enjoyed your stay in our hotel. I will make sure to share your review with our entire team. I hope to have a chance of welcoming you back again soon. Kind regards, Monika Wojdała, Front Office NKC
Customer review rating 5.0/5

Anonymous Families - 24/03/2021 Confirmed reviews ALL

Super

Szanowna Pani, Serdecznie dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Damian Bas Dyrektor Operacyjny

Well located

Customer review rating 4.0/5

Christian J. Families - 28/02/2021 Confirmed reviews ALL

Very nice

Dear Christian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Szymon Szymczyk Deputy Front Office Manager

well located

Customer review rating 3.5/5

Ola Families - 27/02/2021 Confirmed reviews ALL

I`ve stayed for the weekend with my family, the room was comfortable, the bathroom clean, but the swimming area unfortunately not, especially the bathroom. Very good breakfast

Dear OLA, We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm sorry the cleanliness of the pool bathroom did not meet your expectations. All information was passed on to the housekeeping manager who dealt with the matter immediately. We hope to see you soon at Novotel Kraków Centrum! Best regards, Chrystyna Szpara.

Very good bed

Customer review rating 4.0/5

Aga Business - 26/02/2021 Confirmed reviews ALL

Good experience - but due to covid restrictions it's hard to consume meals in the room with pleasure.

Szanowna Pani Agnieszko, Dziękujemy za podzielenie się Pani opinią. Jest nam niezmiernie miło, że mogliśmy wywołać tak pozytywne wrażenia :) Mamy nadzieję, że odwiedzi nas Pani ponownie podczas kolejnego wyjazdu. Pozdrawiamy i do zobaczenia :) Damian Bas Dyrektor Operacyjny

Super

Customer review rating 5.0/5

Wojtek Business - 02/01/2021 Confirmed reviews ALL

Super

Szanowny Panie Wojciechu, bardzo dziękujemy za wspaniałą ocenę. Zachęcamy do ponownych odwiedzin. Serdecznie pozdrawiam, Monika Wojdała, Front Office NKC
Customer review rating 3.5/5

Maciej Business - 16/12/2020 Confirmed reviews ALL

I called to hotel and receptionist was so nice and I come

Panie Macieju, Cieszymy się, że odwiedził Pan nasz hotel. Zapraszamy ponownie! Szymon Szymczyk Deputy Front Office Manager

With a view on the Wawel Hill.

Customer review rating 4.0/5

Tomasz Business - 22/11/2020 Confirmed reviews ALL

Reasonable breakfast, taking into account pandemic conditions. Scattered information on opening hours of the pool. Room service on request with 2 hours delay and extra 2 hours of septic smell in the room. Short but solid restaurant menu.

Szanowny Panie Tomaszu, Dziękujemy za poświęcony czas oraz pozytywną opinię. Dbanie o bezpieczeństwo i komfort naszych Gości to priorytet pracowników hotelu Novotel Kraków Centrum. Cały nas zespół dokłada wszelkich starań, aby jakość naszych usług była na najwyższym poziomie szczególnie w tak trudnych dla nas czasach i panującym reżimie. Przepraszam również za wszelkie niedogodności napotkane podczas Pana pobytu. Pana opinie pozwolą nam na uniknięcie podobnych sytuacji w przyszłości. Jeszcze raz dziękujemy za wybór naszego hotelu i do zobaczenia mam nadzieję, że wkrótce. Z poważaniem, Anna Mida Dyrektor Operacyjny

Good stay

Customer review rating 4.5/5

Witold G. Business - 15/11/2020 Confirmed reviews ALL

Everything was ok. According to government regulations meals must be taken to the room and there wasn’t room-service. But after all it was a pleasant journey and good accommodation.

Szanowny Panie Witoldzie, Dziękujemy za poświęcony czas oraz pozytywną opinię. Dbanie o bezpieczeństwo i komfort naszych Gości to priorytet pracowników hotelu Novotel Kraków Centrum. Cały nas zespół dokłada wszelkich starań, aby jakość naszych usług była na najwyższym poziomie szczególnie w tak trudnych dla nas czasach i panującym reżimie. Jeszcze raz dziękujemy za wybór naszego hotelu i do zobaczenia mam nadzieję, że wkrótce. Z poważaniem, Anna Mida Dyrektor Operacyjny

all ok, particulary the people in the reception and in the bar

Customer review rating 4.5/5

Rafael L. Business - 05/11/2020 Confirmed reviews ALL

Always very kind with the company people

Dear Rafael L. Cano, Thank you for writing your opinion about our hotel and services. We are very pleased to read your so positive feelings about last stay in our hotel. We guarantee that we will make every effort with your next stay was also satisfactory. Sincerely, Anna Mida Operation Manager

Great location

Customer review rating 5.0/5

Hubert Families - 25/10/2020 Confirmed reviews ALL

Fantastic location, reasonable price and very friendly staff.

Dear Hubert F., Thank you for your review! We are pleased that you enjoyed your stay in our hotel. Indeed we have a great location in the city center. I am delighted to hear that you found the hotel of excellent value for money and I really appreciate your opinion about our staff. We hope to welcome you back to the hotel in the near future. Sincerely, Anna Mida Operation Manager

Meets expectations

Customer review rating 4.5/5

Dmitrii Solo - 24/10/2020 Confirmed reviews ALL

Satisfying

Dear Dimitrii R., Thank you for your time to write positive review! It has been a pleasure for us to have you as our guest and we hope that we can welcome you again in the future! Sincerely, Anna Mida Operation Manager

Satisfied with stay

Customer review rating 3.5/5

Anonymous Friends - 16/10/2020 Confirmed reviews ALL

We had a good time in your hotel and we used all your facilities.

Dear Karl Friedrich L., We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Mida Operation Manager

Average

TripAdvisor rating 3.0/5

JJHFIN 23/01/2020 TripAdvisor review

Jacuzzi out of order in the spa. Warm dishes in the breakfast buffet were too low in temperature, and the cold dishes were almost room temperature. Super strong detergent smell in the elevator one morning. Personnell nice and amicable, especially in the restaurant. Food there in the evening was good. Alone the starters were big enough to satisfy our appetite.

Ecxcellent business hotel, all comfort in privilege room, with parking and good service

TripAdvisor rating 5.0/5

pevanel Business - 06/12/2019 TripAdvisor review

Excellent stay, modern hotel, wel situated with underground parking, comfortable privilege rooms with desk to work, good wifi, spacious room, comfortable bed and bathroom, good breakfast. Only too cold in restaurant, and bit slow service. Very friendly staff, specially Michael (trainee) at reception. One of the best personal services i ever got. He deserves a star !

Recommended

TripAdvisor rating 5.0/5

Stay33681581029 Business - 17/11/2019 TripAdvisor review

I was particularly impressed by the friendliness of the staff and their willingness to help in any way possible. The breakfast was excellent. Cracow is not a cheap city, so all in all I was very happy I stayed in Novotel Krakow Central

Excellent hotel

TripAdvisor rating 5.0/5

Timothy S Solo travel - 12/10/2019 TripAdvisor review

I have stayed in many of the 4 star hotels in Krakow and I believe the Novotel Krakow Centrum is the best. It is doubtful if you could beat it for friendliness of staff, bedroom comfort, breakfast and location.

A popular hotel near the old town and on the vistula

TripAdvisor rating 4.0/5

369erwing Couples - 30/09/2019 TripAdvisor review

I was there with a group and spent 3 nights in this upscale mid-range hotel and can recommend a stay for all ages. Very nice, well equipped, spacious rooms. The hotel is located directly on the Vistula River and the shipping points as well as the old town with the many restaurants and Baar and the famous Wawel Hill. The indoor pool with fitness center invite you to relax and unwind. The staff is mostly very friendly, but in the breakfast room is urgently missing the necessary staff!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. I am delighted that you loved our spacious rooms and that the convenience of the location as well as the fitness centre. I will share your feedback about breakfast service with the Food and Beverages manager and we will take the appropriate measures to address the problem. Thank you again. We hope to see you soon! Warm regards, Agnieszka Fedior Reservations

Would recommend this Hotel

TripAdvisor rating 5.0/5

Culture587035 Couples - 21/09/2019 TripAdvisor review

Really enjoyed our 3 night stay in the Novotel and made feel very welcome to Krakow,Staff were so friendly and helpful with Tours etc.Unfortunately we found the pool very cold and hot tub empty and not in use,a little disappointing after our tiring day at the Salt Mines.Overall we would recommend this Hotel which is very central to everything.

Great Hotel to stay at in Krakow

TripAdvisor rating 5.0/5

Marian B Couples - 21/07/2019 TripAdvisor review

All of the staff made us feel very welcome and we were very happy with all the facilities. Our room was large,quiet and comfortable with views of Wawel Castle. It was great to be able to use the pool, hot tub and sauna to relax after a full day of sightseeing. Very good selection of food at breakfast and we enjoyed eating in the restaurant a couple of times. Location is close to the river and a short walk to the main square.

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