ibis Katowice Zabrze Hotel 2 stars

The room was not very clean, there was someone's hair in the shower and the towel was dirty and disgusting, but as we arrived very late and were super tired we did not want to change the room, we just wanted to sleep. The bed was very small and not very comfortable mattress. Stuff though was very friendly, the breakfast was quite good for such price and the location for us was very nice, also good thing was secured parking. But the room was honestly very badly cleaned, and empty shower gel in the shower, so you had to come out to get some liquid at the washbasin and then go back to the shower, which is obviously, uncomfortable, and then no towels (as they were dirty). So general impression - not very positive still.

It was not the first visit. .. and it won't be the last. ... easy access, nice team, all services I need : excellent WiFi, local food/dishes, safe parking, easy life, quite room, ... whatelse ? Gold location in South of Poland

Pleasant

I needed somewhere to stay in the city centre that was quiet, clean comfortable and inexpensive. The Ibis ticked all those boxes and the staff were welcoming, friendly and efficient.

OK

nice hotel, friendly personnel, easy to check in and check out

Room and service were excellent, exactly what you'd expect from an IBIS hotel.

Comfortable spacious room in good location. Very nice dinner, beer and wine. Good breakfast

It didn't matter that there were only two pillows and two bathroom towels ... but there were three people in the reservation !!!

One night stay before taking airplane at Katowice airport Was good to stay the night. Arrived late and left early morning so can not really judge the service. Overall it was good and the same service as I get at Ibis Hotel. No surprises

The toilet seat was filthy. No one checked if soap was out. Aircon hardly worked. Some of the staff were not nice. Towels were thin and worn out. Breakfast was ok. Tv programmes ok. Internet worked well.

Nice, Ibis standard room. Friendly staff. Food in the restaurant basic.

The bed had a plastic cover under the sheet which caused me to sweat all night waking up in a wet bed. In addition, one of the bathroom lights were blinking on and off which was very annoying. On a positive note the staff was very helpful and friendly. We stayed here because of the proximity to relatives but might look at other options next time.

Great stay: late arrival, warm welcome. Comfortable room, good breakfast, easy check out.

Outdated rooms but clean and maintained. Staff in evening check in where really nice. Staff in the morning at breakfast and check out where not hospitable at all!! Really rude and did not looked you in the face. In breakfast there was no one to ask the room number, neither a place to wait. So when grabbing food there came a young woman, really arrogant and mad at me and litterly screamed from one meter away from me: “What is your room number?” And after answering she walked away. At check out the girl only said: “what is your room number” and thats it. Not how was your stay or even a goodmorning... I work in hospitality myself so I know its not difficult to change this.