Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

4.5/5 1,248 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

HALA LUDOWA3 km / 1.86 mi

Exhibition centre

HALA LUDOWA3 km / 1.86 mi

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Wroclaw Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OLAWSKA 36 m2 3 m 25 15 20 20 24
KLARY 37 m2 3 m 25 15 20 20 24
JAGIELLONSKA 46 m2 3 m 30 20 20 25 24
PARKOWA 46 m2 3 m 25 15 20 20 24
PIASKOWA 46 m2 3 m 30 20 20 25 24
POMORSKA 46 m2 3 m 30 20 20 25 24
GRUNWALDZKA 51 m2 3 m 25 15 20 25 0
MILLENIUM 5 80 m2 3 m 60 25 32 35 40
MILLENIUM 4 98 m2 3 m 80 40 32 60 50
UNIWERSYTECKA 110 m2 3 m 100 40 32 60 40
MILLENIUM 3 115 m2 3 m 100 40 32 60 50
MILLENIUM 1 128 m2 3 m 60 30 32 60 50
MILLENIUM 2 128 m2 3 m 80 30 32 60 50
TUMSKA 138 m2 3 m 80 30 32 60 64
MILLENIUM 614 m2 3 m 600 140 120 250 300
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 6,168 reviews

Our guest reviews for
Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,248 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 19/02/2020 TripAdvisor review
« Good performance in the heart of Wrocław »

Good, nice, pleasant. Fantastic staff creating one star more over the official rating. Room big, comfortable, refreshed, equipped in all what you need for the 1-2 days stay. Worth to try, hard to be disappointed here!

Tom Business - 14/02/2020 Confirmed reviews ALL
« Well located, good breakfast, modern arrange rooms »

Only Parking is a problem, full, park and walk 100m I do not fill safe for my car:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom, Thank you for sharing feedback regarding your stay at our hotel. We are delighted to see you could enjoy fully our location and the breakfast was a great start of the day. Our hotel parking is located in garage, secured by entry gates. Parking lot located around 100m away is property of the city. To feel safe about your car we advise to use our parking lot. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Alexej Business - 11/02/2020 Confirmed reviews ALL
« Good stay »

Great as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexej, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. Everyday our staff tries their best to deliver the best experience for our guests, so positive feedback is a huge boost to their motivation. It will be a pleasure to provide you with our services again during your next stay at Wroclaw – the city of dwarfs! See you soon, Aleksandra Swojnóg – Guest Experience Specialist

S. F. Couples - 11/02/2020 Confirmed reviews ALL
« Great location »

Lovely check in with up grade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you very much for sharing your opinion regarding the stay at our hotel. Positive feedback is always a source of motivation for the whole staff. We are glad to see everything met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Oowa Business - 10/02/2020 Confirmed reviews ALL
« Excellent breakfast, large room »

Park garage in house, large, clean rooms and and outstanding breakfast. And a very polite staff, what more can you expect?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your opinion regarding the stay at our hotel. Positive feedback is always a source of motivation for the whole staff. We are glad to see everything met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Maurice Business - 10/02/2020 Confirmed reviews ALL
« Modern end very Friendly »

Modern appearance and clean rooms. Friendly employees at reception, bar and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maurice, We are delighted to see that you enjoyed your stay. Everyday our staff tries their best to deliver the best experience for our guests, so positive feedback is a huge boost to their motivation. It will be a pleasure to provide you with our services again during your next stay at Wroclaw – the city of dwarfs! Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Anonymous Business - 10/02/2020 Confirmed reviews ALL
« Pleasant stay »

+ very friendly staff + nice room + rich variety at breakfast + comfortable bed - for smaller people a quite high sink in the bathroom - shower gel, shampoo and soap without scent (just a personal thing, can't stand it)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Swojnóg – Guest Experience Specialist

Anonymous Business - 07/02/2020 Confirmed reviews ALL
« Well Located - Modern but cosy atmosphere »

Nice, cosy and affordable hotel, next to modern shopping mall, and parking and at 5 minutes walk from the old town square. Friendly staff, comfortable beds and excellent breakfast. Good location for leisure and work. Note: hotel staff kindly shipped back my electric toothbrush that I’d left behind in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr, Thank you for taking time to review your stay at Mercure Wrocław Centrum. It was a pleasure to provide accomodation and services for you. We are glad they met your expectations. We hope to see you again soon to make next stay even better than previous one. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Stuart Business - 03/02/2020 Confirmed reviews ALL
« Good stay »

The hotel is very nice and ideally located for my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stuart, Thank you very much for sharing your opinion regarding the stay at our hotel. We are glad that the location was suitable! Positive feedback is always a source of motivation for the whole staff. We are glad to see everything met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Anonymous Business - 22/01/2020 Confirmed reviews ALL
« well located, clean, good breakfast »

business stay, short visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for your feedback regarding your recent stay at Mercure Wrocław Centrum. It was our great pleasure to welcome you and we're glad to hear that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to welcome you back again in future. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Business - 19/01/2020 Confirmed reviews ALL
« Room in very bad condition »

Room was very bad condition regarding the following Furnitures , overall lighting , bathroom water pressure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your accommodation did not meet your expectations. We always do our best as a staff to create unforgettable experiences for our guests. We also renovate all areas frequently. We recently renovated 100 hotel rooms, corridors and our restaurant. We hope you will give us and our place another chance to surprise you positively with our location and design. Best regards, Wojciech Kawulka - Guest Experience Manager

Riccardo Business - 19/01/2020 Confirmed reviews ALL
« Nice short stay »

Great room, enjoyed the upgrade, breakfast was good and room clean what can I ask for more?:-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Riccardo, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Adam Families - 10/01/2020 Confirmed reviews ALL
« Nice hotel near centre of town »

Classy hotel, feels like better than normal Mercure standard. Room was delightful (we had an upgrade to a prestige room with a Superhero theme). The breakfast was excellent, like a 5-star hotel (honey from the honeycomb, home-made jam...). You can park in the shopping centre car park and pay less if you pay the hotel. And you can walk into town from here easily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam, Thank you so much for your feedback regarding your recent stay at Mercure Wrocław Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Moreover we are happy that you are satisfied with the breakfast.Thank you again for sharing your experience, and we hope to welcome you back again in the future. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Friends - 08/01/2020 Confirmed reviews ALL

efficient and simple

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Daniel F. Solo - 05/01/2020 Confirmed reviews ALL
« Satisfactory »

It was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests.Thank you for sharing aspects which you would improve. It is always nice and good to know the reactions of the guests. We hope to have an opportunity to see you again during your future trips!, Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Sigmundur H. Couples - 03/01/2020 Confirmed reviews ALL
« Excellent hotel in a great location »

Very happy with my stay at this nice modern property. The location is fantastic when it comes to being close to the city center, with easy access to stores and restaurants. This means that this is a great base to explore this wonderful city. The hotel staff are very nice and welcoming and the hotel itself is being renovated and we stayed in an updated room that had a great view of church across the street. Room was really nice, wifi strong, everything included you'd expect and very easy to recommend this property. Excellent breakfast every morning with a great variety of options to start your day. I'd return if I'm in Wroclaw again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sigmundur H., Thank you so much for your feedback regarding your recent stay at Mercure Wrocław Centrum. It was our great pleasure to welcome you and we're glad to hear that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to welcome you back again in future. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Wonderful S. Friends - 02/01/2020 Confirmed reviews ALL
« Wonderful stat and great position! »

It's located in the best area close to everything we could reach the Rynek (market Square) in 3 minutes walking, the riverside in 4 minutes walking and there Is the tram stop Just in front of the exit. There Is also a very big shopping centre next door, with pleanty of shops and restaurants The hotel Is modern, clean and the restaurant inside Is very good. Breakfast has a rich buffet( sweet and salty) with homemade breads. I would give It ten if there was a Spa!! But I had a balinese massage which was very good! I Will definetely suggest ti choose this hotel ti stai in Wroclaw!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

William J. Couples - 30/12/2019 Confirmed reviews ALL
« a very warm, home-like feeling »

I was very nicely greeted at the reception by a young lady named Aguieszka . She helped me with so many questions I had and made me feel well taken care of. My next visit will be soon and I hope she will be there . I must say that having been in your hotel often, I found the table arrangement in the breakfast room much more comfortable in previous visits ; it seems cold and sterile perhaps too bistro style now.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, Thank you very, very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw - the city of dwafs. We always do our best to create unforgettable moments and experiences for our guests to feel like at home :) Great that you mentioned Agnieszka, it is the best kind of motivation to see a happy guest See you next time in our city! Best regards Wojciech Kawulka - Guest Experience Manager

A.c. Business - 26/12/2019 Confirmed reviews ALL
« Great location »

Great location. The room was super cleany and the breakfast included had a various types of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Ziad Couples - 23/12/2019 Confirmed reviews ALL
« Good except the air conditioning in room. »

Everything was good but the room temperature was not optimal. Even after turning the temperature to 0, it was still hot. Reported this issue at front desk and the next day was still the same. It was really uncomfortable to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very, very much for sharing you feedback :) We are happy to hear that you appreciated time which you spent in our place. We always do our best to create unforgettable experience for guests. Best regards, Wojciech Kawulka - Guest Experience Manager

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