Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

4.5/5 1,220 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

HALA LUDOWA3 km / 1.86 mi

Exhibition centre

HALA LUDOWA3 km / 1.86 mi

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OLAWSKA 36 m2 3 m 25 15 20 20 24
KLARY 37 m2 3 m 25 15 20 20 24
JAGIELLONSKA 46 m2 3 m 30 20 20 25 24
PARKOWA 46 m2 3 m 25 15 20 20 24
PIASKOWA 46 m2 3 m 30 20 20 25 24
POMORSKA 46 m2 3 m 30 20 20 25 24
GRUNWALDZKA 51 m2 3 m 25 15 20 25 0
MILLENIUM 5 80 m2 3 m 60 25 32 35 40
MILLENIUM 4 98 m2 3 m 80 40 32 60 50
UNIWERSYTECKA 110 m2 3 m 100 40 32 60 40
MILLENIUM 3 115 m2 3 m 100 40 32 60 50
MILLENIUM 1 128 m2 3 m 60 30 32 60 50
MILLENIUM 2 128 m2 3 m 80 30 32 60 50
TUMSKA 138 m2 3 m 80 30 32 60 64
MILLENIUM 614 m2 3 m 600 140 120 250 300
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 ALL Rating 5,915 reviews

Our guest reviews for
Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,220 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ismael Business - 30/11/2019 Confirmed reviews ALL
« great location »

nice newish place, great location. breakfast room just renovated. all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ismael, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Business - 29/11/2019 Confirmed reviews ALL
« Great hotel in central location »

Warm welcome, room had all that was needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw - the city of dwarfs. We always do our best to give guest the best possible experience and memories. We hope to see you again, you can be sure our city still has a lot of secrets to discover :) Best regards, Wojciech Kawulka - Guest Experience Manager

Marco F. Business - 29/11/2019 Confirmed reviews ALL
« I like the Mercure Hotel. »

Comfortable and quite. Handy because in the city centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw - the city of dwarfs. We always do our best to give guest the best possible experience and memories. We hope to see you again, you can be sure our city still has a lot of secrets to discover :) Best regards, Wojciech Kawulka - Guest Experience Manager

Jr Business - 26/11/2019 Confirmed reviews ALL
« Mercure Centrum Wroclaw! »

I’ve stayed at the Mercure Centrum twice this year and highly recommend it due to its location, extremely helpful staff, proximity to shopping, and a fitness center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw - the city of dwarfs. We always do our best to give guest the best possible experience and memories. We hope to see you again, you can be sure our city still has a lot of secrets to discover :) Best regards, Wojciech Kawulka - Guest Experience Manager

Alfredo S Business - 26/11/2019 TripAdvisor review
« Noisy, smelly and unresponsive »

The room was not well insulated acoustically and I woke several times with noise from room 313. My room smelled freshly pained and I got a throat inflammation because of that. I complained and got the answer that my room would be changed. When I returned nothing had happened. My TV stopped suddenly and I tried to call reception three times. Call was disconnected and I had to dress again, come to the reception and ask assistance. No excuses and a technician fixed it. Hotel is well located and breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very sorry to hear that your stay did not meet your expectations. We always do our best to give guests the best possible experience. We would like to ask you to share more details about your stay and reservation so we can know when and why exactly it happened. Could you please contact us directly via email h3374-fo1@accor.com ? We hope you will give us another chance to give you nest possible experience and we will see you again in our hotel. Best regards, Wojciech Kawulka - Guest Experience Manager

Qw Business - 24/11/2019 Confirmed reviews ALL
« Good but »

overall is good but facilitator is too old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Business - 18/11/2019 Confirmed reviews ALL
« Good workshop held in hotel premises. »

Room was good, there was good premises for workshop. Breakfast was good. Reception worked like a charm (taxi orders, check-in/out). According to info letter in room there was some renovations ongoing -> these did not bother at all ! so excellent job on mitigating the harm of renovations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel, and for taking the time to write an amazing review! We are so glad to hear that you enjoyed your stay with us and our hospitality. Our hotel aims to provide a truly unique experience . We look forward to welcoming you back to our hotel in the future. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Kirsty S. Families - 17/11/2019 Confirmed reviews ALL
« Lovely redecorated hotel, great location with added benefit of parking »

Room was lovely, hotel staff were friendly and accommodating, Breakfast was included and was of a good standard with a good mix of options. Only niggle was that the sofa bed was not made on arrival for our daughter to sleep on but this was quickly rectified.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirsty, We very much appreciate your comments regarding your stay at the Mercure Wrocław Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasurable journey with us. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Zyg Business - 14/11/2019 Confirmed reviews ALL
« Another great experience »

Great stay, as usual fantastic interation with the staff. Room meets the standards expected in that level of hotels. Talent of master-chef wort to mention, steaks prepared in Winestone restaurant delicious!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zyg, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. See you soon :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Solo - 12/11/2019 Confirmed reviews ALL
« Adequate »

My room was too hot. The AC did not chill the room and it made sleeping almost impossible. Everything else was fine. The room was clean. The hotel was quiet. But I couldn't sleep more than a couple of hours at a time because of the heat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Will Couples - 11/11/2019 Confirmed reviews ALL
« Lovely hotel in the city centre »

This Mercure has an excellent standard of service, cleanliness, and decor. Its staff were all very kind and helpful. The only downside is that the rooms can be quite hot and without ventilation in winter, once the air is switched off for the season (and windows unable to open).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Will, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Sayf-eddine Business - 07/11/2019 Confirmed reviews ALL
« Thanks for good services! »

It was my first experience with AccorHotels in Poland, and am satisfied with services and my gays in the Mercure hotel Wroclaw. thank you for all the staff, great job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sayf-eddine, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team.We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Karolina Business - 05/11/2019 Confirmed reviews ALL
« Good stay in the city centre »

Pleasant, renovated room, tasty breakfast, very good location in the centre of Wroclaw. For me the disadvantage is that you can not open the window. The weather was quite low outside and the central heating didn't work so far (was cold), only the air conditioning could be an option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karolina, Thank you very much for sharing your feedback. We are very happy to hear that you enjoyed time which you spent together with us in our city of dwarfs. We hope to see you again in our place - you can be sure our city still has a lot of secrets to discover :) Thank you as well for sharing your view for needed improvements. It is a very important thing for us in order to improve the quality of our service. See you next time, Best regards, Wojciech Kawulka - Guest Experience Manager

Seamus N. Friends - 04/11/2019 Confirmed reviews ALL
« 10 »

It was very good and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seamus, We very much appreciate your comments regarding your stay at the Mercure Wrocław Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another pleasurable journey with us. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Jim Friends - 02/11/2019 Confirmed reviews ALL
« Jim R. »

Excellent and very helpful staff response in every situation. Location of hotel very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasurable journey with us. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Peter D. T. Business - 02/11/2019 Confirmed reviews ALL
« Great hotel with great service »

Awesome stay, excellent service, great breakfast buffet, nice conference center, super friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Wrocław Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another pleasurable journey with us. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Marcin Business - 01/11/2019 Confirmed reviews ALL
« Okay for short stay »

The hotel has good, convenient location. The rooms are being renovated. Unfortunately, I stayed in the older one: air con smelling bad, cannot open windows, safe deposit not working, many little defects in the room. Overall ok, staff was very friendly. Nevertheless it is visible that the hotel has its years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcin, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Jeroen G. Business - 28/10/2019 Confirmed reviews ALL
« okee »

fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeroen, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Szczepan Families - 27/10/2019 Confirmed reviews ALL

Was great

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Szczepanie, Bardzo dziękujemy za znalezienie czasu i podzielenie się swoją opinią o naszym hotelu. Jest nam bardzo miło usłyszeć każdą pozytywną opinię na nasz temat, co jeszcze bardziej motywuje nas do podnoszenia poziomu naszych usług. Zadowolenie Gości jest dla nas najważniejsze. Mamy nadzieję, że wkrótce odwiedzi nas Pan ponownie. Serdecznie zapraszamy. Pozdrawiam, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Business - 27/10/2019 Confirmed reviews ALL
« Good hotel, good location »

With this hotel, the location is key: it is an easy walk to the center of the old city but with all the necessities of a business hotel. The breakfast fare was fair, not amazing but acceptable for the cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

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