Hotel Mercure Wroclaw Centrum 4 stars

Customer review rating 4.5/5 6,234 reviews
Hotel Mercure Wroclaw Centrum
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Jogging track (Nearby)
Business services
  • 15 meeting room(s)
  • Congresses/conventions
  • Copy/print service available
Information message

By Polish law, and starting 2.04 all hotels stays and reservations are forbidden unless they are business related. These restrictions apply for a period a 2 weeks starting 2.04 and might be extended. Thank you for your understanding. See you again soon.

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159
wroclaw
poland

Tel: +48713232700

Fax: (+48)71/3443681

Contact email

Check-in from 14h00

Check out up to 12h00

  • Centrum Turystyki Biznesowej :  E pl. Dominikanski

  • Main Railway Station :  122 pl. Dominikanski

  • Centrum Turystyki Biznesowej :  2,4,10, pl. Dominikanski

  • Main Railway Station :  2,4,8,11,17 pl. Dominikanski

  • By plane

    RUZYNE At 200km / 124.29 miles

  • By plane

    STRACHOWICE At 12km / 7.46 miles

  • By car

    BIELANY At 5km / 3.11 miles

  • By train

    WROCLAW GLOWNY At 1km / 0.62 miles

GPS :51.108999, 17.03957

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Meeting room

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • High speed transmission line

  • Video equipment

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Standard Room with a city view, Superior Room with a city view.

Classic room, newly renovated, double bed, city or cathedral view.

  • Max. number of persons: 2
  • Area: From 16m²
Accessible room

Classic Room, two separate beds, city or cathedral view

  • Max. number of persons: 2
  • Area: From 16m²
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Classic Room, 1 double bed, sofa, city view

  • Max. number of persons: 3
  • Area: From 20m²
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Privilege Room - Newly renovated, 1 double bed, sofa, city/cathedral view

  • Max. number of persons: 3
  • Area: From 18m²
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Privilege Room - Newly renovated, 1 double bed, sofa, city view

  • Max. number of persons: 3
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Family Room, city or cathedral view - queen-size bed, living room with sofa

  • Max. number of persons: 4
  • Area: From 40m²
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment, balcony, city view, room with sofa, bedroom with double bed

  • Max. number of persons: 4
  • Area: From 62m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

WINESTONE

Type of cuisine: International

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE

Photo non contractuelle / Strictly non binding

WINESTONE

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,234 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,249 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good localization

Customer review rating 4.5/5

Gregorius Business - 10/03/2020 Confirmed reviews ALL

I was mreally issing an openable window in my room. The temperature was too hight, even after hours when i turned the cooler on.

Dear Gregorius, We very much appreciate your comments regarding your stay at our hotel. Sadly our hotel was built that way, so the windows don't open. However if you enjoy fresh air at your room, we highly recommend our suite with balcony! Thank you again for sharing your experience, we are happy that the location met your needs and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Swojnóg - Guest Experience Specialist

Very well located

Customer review rating 4.5/5

Geraldine M. Couples - 29/02/2020 Confirmed reviews ALL

Was a beautiful hotel breakfast was lovely the booking in desk girl was very helpful rooms were spotless every day and bottled water was appreciated would love to stay here again

Dear Mrs. M., We are delighted to see that you enjoyed your stay so much to give us full score. Everyday our staff tries their best to deliver the best experience for our guests, so positive feedback is a huge boost to their motivation. It will be a pleasure to provide you with our services again during your next stay at Wroclaw – the city of dwarfs! Sincerely, Aleksandra Swojnóg – Guest Experience Specialist

Everything was good

Customer review rating 4.5/5

Sune Business - 27/02/2020 Confirmed reviews ALL

Nice room, nice bed and good breakfast.

Dear Guest, Thank you very much for sharing your opinion regarding the stay at our hotel. Positive feedback is always a source of motivation for the whole staff. We are glad to see everything met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

A definite recommendation

Customer review rating 4.5/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

It was a quick book-in and out and a good service. I would recommend it to my colleagues

Dear Guest, Thank you very much for sharing your opinion regarding stay at Mercure Wrocław Centrum. We are delighted to see you enjoyed your stay. Especislly that our Staff had an impact on this opinion. I will forward your comments regarding breakfast to our F&B department. We hope to see you again soon at Wrocław. Kind regards, Aleksandra Swojnóg - Guest Experience Specialist

well located

Customer review rating 4.5/5

Anonymous Business - 23/02/2020 Confirmed reviews ALL

reception staff and room service very friendly and efficient however the room was overheated...it was too warm in the room

Dear Guest, We would like to thank you for sharing your opinion regarding the stay in our hotel. We are happy that location and the staff service met your expectations. The temperature was regulated accordingly to weather conditions. We hope to see you again at Wrocław. Sincerely, Aleksandra Swojnóg - Guest Experience Specialist

Good performance in the heart of Wrocław

TripAdvisor rating 4.5/5

Zygmunt Ł Business - 19/02/2020 TripAdvisor review

Good, nice, pleasant. Fantastic staff creating one star more over the official rating. Room big, comfortable, refreshed, equipped in all what you need for the 1-2 days stay. Worth to try, hard to be disappointed here!

Dear Mr. Zygmunt, Thank you very much for sharing your opinion regarding the stay at Mercure Wrocław Centrum. We are delighted to see that our staff contributes to your positive experience.Feedback like this one is always a source of pride and motivation for the whole staff. We are glad to see accommodation met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Well located, good breakfast, modern arrange rooms

Customer review rating 4.5/5

Tom Business - 14/02/2020 Confirmed reviews ALL

Only Parking is a problem, full, park and walk 100m I do not fill safe for my car:)

Dear Tom, Thank you for sharing feedback regarding your stay at our hotel. We are delighted to see you could enjoy fully our location and the breakfast was a great start of the day. Our hotel parking is located in garage, secured by entry gates. Parking lot located around 100m away is property of the city. To feel safe about your car we advise to use our parking lot. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Good stay

Customer review rating 4.5/5

Alexej Business - 11/02/2020 Confirmed reviews ALL

Great as always

Dear Alexej, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. Everyday our staff tries their best to deliver the best experience for our guests, so positive feedback is a huge boost to their motivation. It will be a pleasure to provide you with our services again during your next stay at Wroclaw – the city of dwarfs! See you soon, Aleksandra Swojnóg – Guest Experience Specialist

Great location

Customer review rating 4.5/5

S. F. Couples - 11/02/2020 Confirmed reviews ALL

Lovely check in with up grade.

Dear S., Thank you very much for sharing your opinion regarding the stay at our hotel. Positive feedback is always a source of motivation for the whole staff. We are glad to see everything met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Excellent breakfast, large room

Customer review rating 4.5/5

Oowa Business - 10/02/2020 Confirmed reviews ALL

Park garage in house, large, clean rooms and and outstanding breakfast. And a very polite staff, what more can you expect?

Dear Guest, Thank you very much for sharing your opinion regarding the stay at our hotel. Positive feedback is always a source of motivation for the whole staff. We are glad to see everything met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Modern end very Friendly

Customer review rating 4.5/5

Maurice Business - 10/02/2020 Confirmed reviews ALL

Modern appearance and clean rooms. Friendly employees at reception, bar and breakfast

Dear Maurice, We are delighted to see that you enjoyed your stay. Everyday our staff tries their best to deliver the best experience for our guests, so positive feedback is a huge boost to their motivation. It will be a pleasure to provide you with our services again during your next stay at Wroclaw – the city of dwarfs! Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Pleasant stay

Customer review rating 4.5/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

+ very friendly staff + nice room + rich variety at breakfast + comfortable bed - for smaller people a quite high sink in the bathroom - shower gel, shampoo and soap without scent (just a personal thing, can't stand it)

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksandra Swojnóg – Guest Experience Specialist

Well Located - Modern but cosy atmosphere

Customer review rating 4.5/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

Nice, cosy and affordable hotel, next to modern shopping mall, and parking and at 5 minutes walk from the old town square. Friendly staff, comfortable beds and excellent breakfast. Good location for leisure and work. Note: hotel staff kindly shipped back my electric toothbrush that I’d left behind in the room.

Dear Mr, Thank you for taking time to review your stay at Mercure Wrocław Centrum. It was a pleasure to provide accomodation and services for you. We are glad they met your expectations. We hope to see you again soon to make next stay even better than previous one. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Good stay

Customer review rating 4.5/5

Stuart Business - 03/02/2020 Confirmed reviews ALL

The hotel is very nice and ideally located for my needs.

Dear Mr. Stuart, Thank you very much for sharing your opinion regarding the stay at our hotel. We are glad that the location was suitable! Positive feedback is always a source of motivation for the whole staff. We are glad to see everything met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

well located, clean, good breakfast

Customer review rating 4.5/5

Anonymous Business - 22/01/2020 Confirmed reviews ALL

business stay, short visit

Dear Guest, Thank you so much for your feedback regarding your recent stay at Mercure Wrocław Centrum. It was our great pleasure to welcome you and we're glad to hear that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to welcome you back again in future. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Room in very bad condition

Customer review rating 4.5/5

Anonymous Business - 19/01/2020 Confirmed reviews ALL

Room was very bad condition regarding the following Furnitures , overall lighting , bathroom water pressure

Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your accommodation did not meet your expectations. We always do our best as a staff to create unforgettable experiences for our guests. We also renovate all areas frequently. We recently renovated 100 hotel rooms, corridors and our restaurant. We hope you will give us and our place another chance to surprise you positively with our location and design. Best regards, Wojciech Kawulka - Guest Experience Manager

Nice short stay

Customer review rating 4.5/5

Riccardo Business - 19/01/2020 Confirmed reviews ALL

Great room, enjoyed the upgrade, breakfast was good and room clean what can I ask for more?:-)

Dear Riccardo, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Nice hotel near centre of town

Customer review rating 4.5/5

Adam Families - 10/01/2020 Confirmed reviews ALL

Classy hotel, feels like better than normal Mercure standard. Room was delightful (we had an upgrade to a prestige room with a Superhero theme). The breakfast was excellent, like a 5-star hotel (honey from the honeycomb, home-made jam...). You can park in the shopping centre car park and pay less if you pay the hotel. And you can walk into town from here easily.

Dear Adam, Thank you so much for your feedback regarding your recent stay at Mercure Wrocław Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Moreover we are happy that you are satisfied with the breakfast.Thank you again for sharing your experience, and we hope to welcome you back again in the future. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager
Customer review rating 4.5/5

Anonymous Friends - 08/01/2020 Confirmed reviews ALL

efficient and simple

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Satisfactory

Customer review rating 4.5/5

Daniel F. Solo - 05/01/2020 Confirmed reviews ALL

It was ok

Dear Daniel, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests.Thank you for sharing aspects which you would improve. It is always nice and good to know the reactions of the guests. We hope to have an opportunity to see you again during your future trips!, Best regards, Marta Szczoczarz - Deputy Guest Experience Manager
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