Novotel Gdansk Marina Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 7,367 reviews

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Novotel Gdansk Marina
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+ 18 Services

Hotel extras

  • 25 minutes along seaside promenade to Sopot pier

  • Sea View Rooms

  • Babysitter service on request (paying)

  • Parking for guests

  • Online check-in / express check-out

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Gdansk Marina

Ul. Jelitkowska 20
80-342 gdansk
poland

Tel: +48585589100

Fax: (+48)58/5530460

Check-in from 15h00

Check out up to 12h00

  • GDANSK OLIWA - SOPOT:  143 HOTEL MARINA

  • SOPOT - GDANSK OLIWA:  143 HOTEL MARINA

  • JELITKOWO PETLA:  2, 6, 8 JELITKOWO PETLA

  • By plane

    GDANSK TROJMIASTO At 14km / 8.7 miles

  • By boat

    GDANSK FERRY TERMINAL At 7km / 4.35 miles

  • By boat

    STENA LINE FERRY INTERNATIONAL At 18km / 11.19 miles

  • By train

    GDANSK OLIWA At 3km / 1.86 miles

  • By train

    SOPOT At 2km / 1.24 miles

GPS:54.427961, 18.590126

Companies

  • CENTROMOR 10.0 km / 6.21 mi
  • COCA COLA 25.0 km / 15.54 mi
  • GDYNIA SHIPYARD 16.0 km / 9.94 mi
  • HESTIA 0.6 km / 0.37 mi
  • LPP 12.0 km / 7.46 mi
  • NAVIMOR 9.99 km / 6.21 mi
  • OCEANIC 2.0 km / 1.24 mi
  • ORBIS TRAVEL 10.0 km / 6.21 mi
  • PROKOM 12.0 km / 7.46 mi
  • RADUNIA SHIPYARD 17.0 km / 10.56 mi
  • TREFL 4.0 km / 2.49 mi
  • TVP GDANSK 3.5 km / 2.17 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Fish & Gin Restaurant

Discover our new Fish & Gin concept.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our cosy and well-equipped rooms and unique hotel location allow you to effectively combine business with rest.

Room descriptions and layouts

5 

meeting rooms

From 1 to 180 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • A wide range of attractions on site.

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, adaptable and characterized by contemporary design, the Novotel hotel rooms are the perfect place to stay, meeting all the needs of our guests. Come and choose comfort and space. Our standard Family Room is a perfect example of what Novotel is all about. Facilities include: tea and coffee making facilities, Internet access, satellite TV. Up to 2 adults and 2 children

Our guest reviews for
Novotel Gdansk Marina

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,367 reviews

TripAdvisor Rating 4.0/5

171 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location

Customer review rating 4.5/5

Kym Families - 29/11/2021 Confirmed reviews ALL

New refurbishment is very well done

Dear DAVID, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrycja Ozdarska Guest Experience Manager

Red Bull BC One World Final

TripAdvisor rating 3.0/5

lajkoonik 10/11/2021 TripAdvisor review

Great location, good hotel, amazing people at front desk. Experience in the bar was terrible. So, if you are not going to go to the bar, you can choose the hotel. Or maybe you will be lucky and the new employees will work at the bar.

Good stay, great location.

Customer review rating 4.5/5

Monika Families - 08/11/2021 Confirmed reviews ALL

We chose Novotel Gdansk Marina due to its location (close to Ergo Arena and to the see). We enjoyed our stay very much. Room was very nice, with partial see view. Breakfast delicious - we especially appreciated great selection of vegetarian food.

Dear Monika, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrycja Ozdarska Guest Experience Manager

Perfect stay

Customer review rating 5.0/5

Pav Couples - 07/11/2021 Confirmed reviews ALL

Absolutely professional staff. Very nice place

Szanowny Panie Pawle, Pięknie dziękujemy za podzielenie się z nami swoimi wrażeniami ze swojego pobytu w Gdańsku. Cieszymy się, że udało nam się spełnić Pana oczekiwania. Zawsze dajemy z siebie wszystko aby nasi goście mieli tylko miłe i pozytywne wspomnienia :) Zapraszamy do kolejnych pobytów razem z nami. W imieniu Zespołu Novotel Gdańsk Marina, Patrycja Ozdarska Guest Experience Manager

Exellent stay

Customer review rating 5.0/5

Jagoda J. Families - 04/11/2021 Confirmed reviews ALL

Very friendly and help full staff, amazing food.

Dear Jagoda, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrycja Ozdarska Guest Experience Manager

Perfect Holiday

Customer review rating 4.5/5

Aleksandr Families - 02/11/2021 Confirmed reviews ALL

Fantastic view, friendly end helpfull staff, good location.

Dear Aleksandr, Thank you for choosing Novotel Gdańsk Marina Hotel and for your great review! We are pleased to read that you had nice stay and that you like our service. We hope to have opportunity to host you again soon. Best Regards, Novotel Gdańsk Marina Team

Fabulous Location

Customer review rating 5.0/5

Pamela M. Friends - 31/10/2021 Confirmed reviews ALL

Novotell always excellent...very clean....lovely staff...Great breakfast...couldn't ask for more!

Dear Pamela, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We invite you to visit again soon! On behalf of the Novotel Gdansk Marina team. Patrycja Ozdarska Guest Experience Manager

Great stay, highly recommended

Customer review rating 4.5/5

Edyta Families - 11/10/2021 Confirmed reviews ALL

Breathtaking view from the window, hotel located one minute from the beach, the most delicious breakfast we have ever eaten, cosy and renovated rooms and awesome indoor playground in marine theme. One point deducted as the water in the swimming pool was really cold (we were there with a tiny kid) and the room was not equipped with dressing gowns! In overall the impression after our stay is positive and we will come back for sure in the nearest future.

Dear Edyta, I am much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomasz Wróbel Guest Experience Manager

Well located, but requiring a large contribution to renovation and increased service.

Customer review rating 1.5/5

Dominik Business - 05/10/2021 Confirmed reviews ALL

I can't find myself at Novotel after the change of standard. I know the hotel was undergoing refurbishment, but many things could be improved. Not working ventilation, inability to open the window made me sick after 2 days of stay. To little staff, the service means waiting 45 minutes at the reception or bar. The advantage is the good location and friendly service. If this is what Novotel is to look like now, it will seriously consider changing the network in which I stay for business and private. There are many other 3 * hotels in Gdańsk that offer much more.

Dear Dominik, thank you for taking the time to tell us about your experience at the Novotel Gdansk Marina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Tomasz Wróbel Guest Experience Manager

Great stay

Customer review rating 5.0/5

Alex Couples - 30/09/2021 Confirmed reviews ALL

Finally got to stay after so many covid cancellations, hotel staff were fantastic at dealing with frequent changes and honouring booking. Room was good size, comfy beds and really nice bathroom. We had a sea view which was amazing to wake up to. Fresh bottles of water in room each day, slightly restricted cleaning due to covid. Ate in hotel and food was excellent. Extensive well stocked buffet for breakfast. Bar area and restaurant are one which is not always great, one evening some kids were firing ping pong balls around..‍♀️ The food though was excellent far better than we expected. Only concern, no keycard requirement for access to lift for rooms and it was very obvious people could access gate to beach and use hotel grounds as a shortcut..bit of a walk to all restaurants in Sopot but short walk for good tram service into Gdansk centre. Would stay again. Highlight of stay would be wonderful staff, especially one of waitresses at bar.

Dear Alex! Thank you for your review, I am very happy that stay at our hotel was successful. Hope to see you again in Gdańsk. Wish you plenty of new journeys! Best Regards, Tomasz Wróbel Guest Experience Manager

NIce hotel with nice view*

Customer review rating 4.5/5

Pablo Families - 24/09/2021 Confirmed reviews ALL

I've had a pleasure to stay in Novotel Marina lately. Been lucky enough to get upgraded to suite on high floor, which effected in having magnificent view on Gdansk Bay. If you choose this hotel insist on sea view rooms on the higher floors - and pray for good weather :)

Dear Pablo, I am very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomasz Wróbel Guest Experience Manager

Nice stay

Customer review rating 4.5/5

Dar Families - 18/09/2021 Confirmed reviews ALL

Great location close to the beach. Very helpful and easygoing staff.

Dear Guest, I very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Tomasz Wróbel Guest Experience Manager

Really dissapointed

Customer review rating 1.5/5

Anonymous Families - 13/09/2021 Confirmed reviews ALL

We do not understand why swimming pool and all wellness center is open for external visitors. We were freightened by big boys who wanted to train their shape. The swimming instructor (Marek) was very rude and scared my family. I do not understand why you open wellness center for external visitor. Income from this is not relevant comparing to the loss of family clients like we are.

Dear Guest, thank you for sharing your feedback to us. I am very sorry to hear that the stay at Novotel Gdańsk Marina did not meet your expectations, especially our gym area. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. I shared your review with General Manager and SPA Manager. We hope you will give us the opportunity to better serve you in near future. Best Regards, Tomasz Wróbel Guest Experience Manager

Hotel is clean and in good area! But very poor service

TripAdvisor rating 3.0/5

bogdangeorgiwan 07/09/2021 TripAdvisor review

The clean service was poor, because of Covid the just cleaned the bathroom and after the clean mate left, she let the room door open, so that anybody could enter my room and took my belongings. Nobody in the hotel was interested in my complain and that is a very poor service for me. I would definitely never come back to this hotel.

Dear Guest, we are really sorry that our cleaning services did not get your expectations. Just like you mentioned, during the covid our cleaning services contains bathroom cleaning, towel change (on request), vacuuming, complement the tea/coffee facilities and take the garbage. During the stay, after third night we change the bed. During the stay housekeeping do not touch bed or guest stuff. We apologize for the mentioned situation and We are sorry that you thought that we did not care about this situation. Best Regards, Novotel Gdańsk Marina Team

Feeling the breeze

TripAdvisor rating 4.0/5

Tomasz S 09/03/2021 TripAdvisor review

This is a very nice hotel. Located close to the beach in the the quiet area at the edge between Sopot and Gdansk. Rooms are spacious and well equipped. It is a bit annoying that too many people from outside of the hotel use the spa area. This is extremely annoying during the covid situation.

Thank you for your review! Hope to see you again, Best Regards Novotel Gdańsk Marina Team

Will never stay there again

TripAdvisor rating 2.0/5

Doswiadczony Couples - 07/03/2021 TripAdvisor review

On number of visits hotel continues to provide bad service. On every occassion they refused upgrade using various excuses, even though clearly on the website better rooms were available. Receptionits had "couldn't care less" attitude. Room was very cold (even though this was used as an excuse not to give an upgrade), no instructions how to heat it (central ventilation was switched off). Room quite basic, the only Novotel Ive seen that doesn't offer individual cosmetics (only big containers availale with hair and body gel). Restaurant/bar has very short opening times. As we arrived in the evening we couldn't use drink vouchers. Next day same receptionist couldn't care less again. Only when second one arrived she didn't have problem to go to the bar and serve drinks. Fortunately there are plenty other hotels in the area that really care about guests. If Novotel Marina doesn't want my business, I will not stay there again.

Dear Guest, I am very sorry that the stay at our hotel was not a successful one. I hope you will visit us again after the pandemic situation. Best Regards, Tomasz

Złe doświadczenie

TripAdvisor rating 2.0/5

luciaprokesova 21/07/2020 TripAdvisor review

We were on more nights there. With coronavirus acceptance - I don't understand why the rooms weren't cleaned. They should have informed us when we booked the room, not upon arrival. If already, we should have had a whisk in the room, not still asking for a vacuum cleaner. Garbage was emptied only on request, coffee was added only on request. On departure we had a booked taxi for 8:30 pm, we asked the receptionist to change it to 8:00 pm. She saw that we were already at the reception with suitcases, she saw that we already left our room. She changed the arrival of the taxi to 8.00 am.

Nice place...

TripAdvisor rating 5.0/5

mortenp746 Couples - 03/08/2019 TripAdvisor review

Nice hotel, with good service. Close to the sea. The distance to Sopot take ½ hour to walk, but it is a nice walk. The renowatet rooms are nice, special the AC. The break first is god the and the staff make a god job.

Dear Sir, Thank you very much, we appreciate your comment very much. We hope that we will have a pleasure to welcome you again in our hotel!

Typical 3 star hotel

TripAdvisor rating 3.0/5

Hznor Solo travel - 23/07/2019 TripAdvisor review

Great location and facilities, and also dog friendly. Unfortunately hard and uncomfortable beds that needs upgrading. Rooms are okay. Also not very good food in the restaurant, and very few vegetarian alternatives.

Dear Sir, Thank you for sharing your opinion. We are sorry that our hotel do not meet your expectations. Thank to messages like this one, we know what we can improve. We hope that you will vist us again and we will surprise you with lots of new facilities. Best regards

Relaxing place at the beach

TripAdvisor rating 5.0/5

Mobile37774992319 Family - 19/05/2019 TripAdvisor review

I have now been to this hotel for the fourth time and certainly would like to come back in the future. This was a relaxing and pleasant stay. A nice and accommodating staff, one really felt to be taken care of. Regarding food, there is an excellent and versatile breakfast buffet. In the lobby there is a bar/restaurant with tasty lunch ($10-15) and drinks for a surprisingly low price (as of hotel restaurants). If you like to eat outside of the hotel, there are tons of other places at the nearby promenade you can choose from. The room seemed to just have been remodeled. It is small but the design appears to be practical, so you do not feel need for more space even with two people in the room. The pool is of good size and it was not crowded. In fact, I was the only one using it which was great. There is also a fitness area adjacent to the pool but I did not try it yet. If you like to jog at the beach you are at the right place. There is a quick back door access to it, so you are right there here you want to be. In the hotel’s backyard there is a tennis court and a large playground for children. They have also indoor gaming, so the kids can stay busy. Overall, it is a nice and quiet hotel at a great location for a decent price that offers plenty of options to enjoy vacation for you and your family.

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