Hotel - Sofitel Warsaw Victoria
Sofitel Hotel Sofitel Hotel

Sofitel Warsaw Victoria Hotel

4.5/5 3,945 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access
  • Parking
    • Outdoor car park: PLN 120 per day (Paying)
    • Public outdoor parking (Paying)
    • Parking garage: PLN 120 gross per day (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 18 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition and convention centre

EXPO XXI2.5 km / 1.55 mi

Exhibition centre

PALAC KULTURY1.5 km / 0.93 mi

Your meetings and events

Seminars, small meetings, celebrations and candlelit dinners - our conference areas are suitable for every occasion. Most of our 19 conference rooms offer natural light and beautiful views over Pilsudski Square.Our experienced MagnifiqueMeetings Concierge will make sure that every meeting and conference runs according to plan. Our chef will manage the catering, which can be tailored to suit the needs and preferences of our guests.In our Ballroom, the curtain hides a professional stage and performers and speakers have access to three dressing rooms. Thanks to the option to install additional lighting, photographers will be able to capture every important moment of the event.

Sofitel Warsaw Victoria Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SENATORSKI 18 m2 3 m 15 6 8 8 8
CHOPIN C 45 m2 3.1 m 40 18 16 32 30
CHOPIN B 49 m2 3.1 m 40 12 8 18 30
CHOPIN A 52 m2 3.1 m 40 18 16 32 30
KRAKOWSKA 64 m2 2 m 0 0 24 0 24
UJAZDOW 69 m2 3 m 50 28 26 24 30
MAZURSKA 80 m2 2.9 m 45 20 24 35 24
GDANSKA 80 m2 2.9 m 45 20 24 35 24
SASKI 83 m2 3 m 60 28 30 34 40
KROLEWSKI 84 m2 3 m 60 28 30 34 40
BELWEDER A 89 m2 3 m 75 26 28 36 50
GRAND BALLROOM 89 m2 3 m 75 26 28 36 50
SECTOR C 148 m2 5 m 120 45 50 80 100
SECTOR D 148 m2 2 m 120 45 50 80 100
BELWEDER 178 m2 3 m 150 48 56 100 100
OPERA 180 m2 2.9 m 140 48 54 60 120
SECTOR AB 273 m2 5 m 220 50 60 120 150
BALLROOM 796 m2 5 m 700 100 110 400 500
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our hotel has 366 comfortable and elegant rooms across five floors, including 76 Luxury rooms and 33 suites. Rooms feature an LCD TV, luxury MyBed bedding and free high-speed WIFI.

  • 368 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 ALL Rating 5,977 reviews

Our guest reviews for
Sofitel Warsaw Victoria

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,945 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jorge S. J. Couples - 12/01/2020 Confirmed reviews ALL
« Outstanding experience! »

Since our check in with the excellent front desk attendant we knew everything would be great, and in fact it was. The beautiful hotel itself and its awesome location are to be praised, but what make this place wonderful is the Staff, they are incredibibly pleasant, professional and efficient. Our biggest compliments to every single employee in this hotel. Thanks!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge San J., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted that you are satisfied with your experience at La Brasserie Moderne. We are trying to raise our statistics on TripAdvisor, therefore we will be very pleased if you could share your positive comment with TripAdvisor community. https://pl.tripadvisor.com/Restaurant_Review-g274856-d58…-Reviews-La_Brasserie_Moderne-Warsaw_Mazovia_Province_Central_Poland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michał Nasiłowski

Anonymous Couples - 12/01/2020 Confirmed reviews ALL
« Great experience that combines comfort and excellent service. »

Great service from check in to check out. Very comfortable bedding.

Rock Couples - 12/01/2020 Confirmed reviews ALL
« very comfortable room, nice breakfast »

Great place to stay, great location; spa/pool/sauna area need improvement

Migle Business - 11/01/2020 Confirmed reviews ALL
« Overall a true 5 star hotel giving A level experience »

Exceptional housekeeping service, room was spotless, above and beyond my expectation even compared to other 5 star hotels in Warsaw. Great breakfast - if selection was even broader, it would have been 10 stars. Best swimming pool and sauna so far compared to other Warsaw 5 star hotels. My colleague was impressed bu your gym too. Staff very polite and willing to help!

Alan T. Solo - 10/01/2020 Confirmed reviews ALL
« As it should be . Nice service and everything worked. »

Extremely good.

Anonymous Couples - 09/01/2020 Confirmed reviews ALL
« Wonderful hotel »

Friendly staff, especially at the breakfast buffet. Nice and comfortable rooms. Beautiful indoor pool. Excellent breakfast, and best location.

Reolon Families - 07/01/2020 Confirmed reviews ALL

Very nice experience. The breakfast is amazing ....but the champagne was missing :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jowita O., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted that you are satisfied with your experience at La Brasserie Moderne. We are trying to raise our statistics on TripAdvisor, therefore we will be very pleased if you could share your positive comment with TripAdvisor community. https://pl.tripadvisor.com/Restaurant_Review-g274856-d58…-Reviews-La_Brasserie_Moderne-Warsaw_Mazovia_Province_Central_Poland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michał Nasiłowski

Kristian Couples - 07/01/2020 Confirmed reviews ALL
« Great stay in Warsaw at Sofitel Warsaw Victoria »

From check-in to check-out, we were treated with tremendous kindness and professionalism. The hotel is beautiful and beautifully run, and its location is in walking distance to many important sites. Our room had a gorgeous view of Piłsudski Square with the Tomb of the Unknown Soldier, and we could see Warsaw’s Old Town in the distance. We are walkers, so we were able to see everything we wanted to see on foot, including the Uprising Museum, the Warsaw Ghetto Memorial, the Warsaw Uprising Memorial, the Old Town, and the Chopin Museum, and we were just a block from the famous Royal Way. A special bonus was being told upon arrival that we were “guests of the day,” which got us a room upgrade, welcome drinks, and gift box of chocolates. It wasn’t necessary, but it was a nice touch and made us feel warmly welcomed!

Tomasz Couples - 06/01/2020 Confirmed reviews ALL
« Trendy Hotel in the heart of Warsaw »

Superb hotel in the heart of Warsaw - walking distance to the Old Town, Palace of Culture and Science, major parks. Great facilities inside the hotel too - big and spacious rooms with nice and huge bathrooms, large swimming pool. Huge selection of food and drinks - big and open bar. Highly recommend the place for business travelers, families as well as solos or couples who are looking for a nice and modern hotel. You couldn't ask a better place to stay in Warszawa.

Lorraine M. Couples - 06/01/2020 Confirmed reviews ALL
« New year Warsaw trip »

The reception staff and concierge couldn’t do enough for you. Thoroughly enjoyed my stay. Upgraded to a suite with 50% discount. The only gripe I would have is that the bar staff would keep you waiting what seemed like a long time, even when they didn’t look busy.

Lukasz Couples - 05/01/2020 Confirmed reviews ALL
« Very pleasent stay »

Can’t complain about anything. Very nice hotel and a good service. I got also a nice room upgrade

Agnes Families - 05/01/2020 Confirmed reviews ALL
« Fantastic NYE celebration with family »

enjoyed the welcome drink by the lounge... nice christmas and fashioned-theme decor

P Friends - 04/01/2020 Confirmed reviews ALL
« Disappointing »

Disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., I am grateful that you have taken the time to share your thoughts on your recent stay with us at the Sofitel Warsaw Victoria. On behalf of the entire Sofitel team, I apologize for any inconvenience you have experienced during your stay. I am truly sorry to hear that your first impression of the hotel was so negatively affected by the service quality presented at the restaurant. Please accept our sincerrest apologies for the shortcomings from our side. Be assured that all of your concerns have been addressed according, in order to continuously improve the service quality, and prevent similar situation from arising in the future. Thank you once again for letting us know about your recent experience. Your feedback is valuable to us as we are constantly trying to enhance the quality of our service to deliver the best experience to each and every Guest. We hope to regain your trust during a future visit by providing you a high quality service that represents the standards of Sofitel. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Leonie K. Families - 03/01/2020 Confirmed reviews ALL
« Lovely hotel - but, the room and the hotel were too hot! It was very uncomfortable trying to sleep - as the traffic noise was too loud to leave the window open during the night. »

The room was over-heated. Please - allow each room to control the temperature. The beds and bed-linen were beautiful and comfortable. Good food and excellent service in the restaurant. Good location - but, too much traffic noise.

meir0 Family - 02/01/2020 TripAdvisor review
« Hotel with great breakfast »

The hotel is located close to the old town, far from the Zloty Terrace Mall. Great breakfasts are delicious and great variety. Not large rooms. Comfortable beds. Take good care of the event we celebrated. The employees' attitude was a little disappointing, always smiling and asking how to help, but in practice only helping to order taxis (they seem to benefit from this because they asked several times if I needed a taxi) but when they needed help like getting a pin to get a SIM out on the cell phone they said they had no way to help ( Any office pin can solve this) room service was disappointing and expensive. And the overall price was high in my opinion.

Slawomir Couples - 01/01/2020 Confirmed reviews ALL
« Mr »

Fantastic location and rooms. Good breakfast and Spa.

David Couples - 01/01/2020 Confirmed reviews ALL
« very good experience from all aspects. »

We hosted at Sofitel hotel for 5 nights during our anniversary . The crew at the front desk upgrade our room without even asking , and when we asked to move closer to the exit , we found good will. The service was as you expect from 5 stars hotel , so was breakfast with its a lot of choices . The gym with the pool and sauna are very attractive. Overall we really enjoyed while staying in Sofitel. Once we visit Warsaw once again this will be our hotel for staying , we for sure will recommend this hotel .

Anonymous Couples - 31/12/2019 Confirmed reviews ALL

In general very good but still have space for improvement especially on details. The lady working at the egg station was quite rude in the morning. First day she refuses me some sunny side up eggs because they were already cooked on a plate in the buffet but as I am pregnant I needed to have well cooked eggs. She refuses to make. Next morning, hopefully the plate was empty but then it was 10h45 am and showed me her watch which meant probably like you should have come earlier. Breakfast is open till 11h so it was still rude. We had to ask several time on the 2nd night for having soft pillows after a 1st hour of waiting,my husband called back the front office, a few minutes later the pillows came and were very strong. We called back and were being told that the front desk did not know where the housekeeping was storing the soft pillows. Not a good point for a 5 stars hotel. When we checked out, I was asked to pay around PLN 740 which was the amount that I had already paid when I booked the room. I had to show the front office the debit on my credit card. Those are details that can and have to be improved to be able to enjoy the 5 stars services. Despite that, the hotel is very nice and we enjoyed our stay with you. Kind regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. Please accept our sincerest apologies for presented service quality which was far from your expectations. Pleas be assured that all of your concerns were passed on to our entire team in oreder to take a necessary steps to improve the service quality and prevent similar situation from arising in the future. Thank you once again for letting us know about your recent impression. Your feedback is valuable to us as we are constantly trying to enhance the quality of our service to deliver the best experience to each and every Guest. We hope to regain your trust during a future visit by providing you a high quality service that represents the standards of Sofitel. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Wojciech Couples - 31/12/2019 Confirmed reviews ALL
« Great geographical situation and great service »

It was not the first time that I stayed at this hotel and I was not dispointed. Great hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Chris Couples - 30/12/2019 Confirmed reviews ALL
« Excellent facilities in an outstanding location »

The room, the restaurant and breakfast are excellent. The experience is only tarnished by "night service" . If we should forget for a moment before 6-7pm to hang our do not disturb sign, we would be scared from our rest after a day out by loud knocking on the door trying to peddle unwanted water. Not content with simply annoying us, this person opened the door almost immediately after knocking which thankfully the security chain prevented much to their surprise. Never have we experienced hotel staff barging their way into our room. Normal hotel staff knock reasonably gently, announce who they are and wait for the door to be opened. This antagonising aquarian is a highly undesirable blight on an otherwise fantastic hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Q., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

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