Novotel Warszawa Centrum Hotel 4 stars

Customer review rating 4.3/5 25,034 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Warszawa Centrum
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+ 26 Services
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Hotel extras

  • 5 minutes' walk to the Central Train Station and Palac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness area

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
  • Sauna
  • Outdoor tennis court (Nearby)Paying
  • Table tennis
Business services
  • 16 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Warszawa Centrum

ul Marszalkowska 94/98
00-510
warsaw
poland

Tel: +48225960000

Fax: (+48)22/5960647

Check-in from 14h00

Check out up to 12h00

  • OKECIE Airport :  175 CENTRUM

  • Warszawa Centralna Station :  all lines CENTRUM

  • By plane

    WARSZAWA CHOPIN At 6.9km / 4.29 miles

  • By train

    WARSZAWA CENTRALNA At 0.5km / 0.31 miles

GPS :52.229367, 21.013171

Companies

  • AC Nielsen 2.0 km / 1.24 mi
  • Alstom 1.5 km / 0.93 mi
  • Auchan 15.0 km / 9.32 mi
  • BANK MILLENIUM 3.7 km / 2.3 mi
  • CENTRUM KOPERNIK 4.0 km / 2.49 mi
  • Deutsche Bahn 1.5 km / 0.93 mi
  • Deutsche Bank 1.5 km / 0.93 mi
  • Exxonmobil 1.0 km / 0.62 mi
  • France Telecom 1.0 km / 0.62 mi
  • IKEA 15.0 km / 9.32 mi
  • ING 1.0 km / 0.62 mi
  • Leroy Merlin 1.0 km / 0.62 mi
  • Michelin 6.0 km / 3.73 mi
  • Nestle 6.0 km / 3.73 mi
  • POLPHARMA 5.4 km / 3.36 mi
  • PWC POLSKA 4.9 km / 3.04 mi
  • PZU 1.8 km / 1.12 mi
  • Raiffeisen 1.5 km / 0.93 mi
  • SGH 3.4 km / 2.11 mi
  • WS Atkins 0.3 km / 0.19 mi
  • WYETH 7.0 km / 4.35 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

16 

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Soundproof

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audiovisual equipment

  • Office

  • Day light

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with large bed and sofa

  • Max. number of persons: 4
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with sofa bed

  • Max. number of persons: 4
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 Queen-size bed and a city view

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 single bed

Accessible room
  • Max. number of persons: 1
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Menu (PDF)

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

25,034 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,903 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Location

Customer review rating 4.3/5

Patrick Solo - 18/09/2020 Confirmed reviews ALL

Location is right in the city centre. Check-in was quick and the room was found in excellent condition. Would stay again.

Enjoyable stay

Customer review rating 4.3/5

David G. Friends - 17/09/2020 Confirmed reviews ALL

Good food in restaurant

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager, Pelc Teresa

Brilliant location, nice hotel

Customer review rating 4.3/5

Stevew Couples - 15/09/2020 Confirmed reviews ALL

Great hotel which had adapted so well to the Covid-19 issues. We could get anywhere around Warsaw so easily from this location

Great and enjoyable stay

Customer review rating 4.3/5

Ewa A. Solo - 10/09/2020 Confirmed reviews ALL

Professionalism in exceptional guests care. Always attentive to all requests. Greatly appreciate the welcoming atmosphere.

Excellent Stay

Customer review rating 4.3/5

David A. Solo - 05/09/2020 Confirmed reviews ALL

The hotel is coping very well with all the problems caused by running an hotel and providing guests with a very satisfying experience.

Dear David, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager, Pelc Teresa

Central location makes perfect choice

Customer review rating 4.3/5

Emil Solo - 04/09/2020 Confirmed reviews ALL

From start to end, amazing feeling , reassurance from booking team as well as first class customer service from front desk. Many thanks Emil

Dear Emil, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager, Pelc Teresa

Good stay

Customer review rating 4.3/5

Chantal Friends - 03/09/2020 Confirmed reviews ALL

Really nice stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager, Pelc Teresa

Well located

Customer review rating 4.3/5

Barbara Couples - 31/08/2020 Confirmed reviews ALL

The hotel is very well located, walking distance to the city center and close to the main train station/buses/trams. Hotel staff is very nice and happy to assist whatever is needed. They will make you feel very welcome. Definitely worth to come back.

Perfect stay

Customer review rating 4.3/5

Alex Couples - 27/08/2020 Confirmed reviews ALL

It is always such a pleasure to stay at the hotel, we always have had only the best experience. There is no need to mention how perfect its location. This time we were extremely surprised how the staff managed the pandemia situation. In spite of the extra workload everybody in NOVOTEL did their job flawlessly. As a result, we felt not only comfortably bur very safe too.

Location perfect, room arrangment very nice.

Customer review rating 4.3/5

Arek Business - 27/08/2020 Confirmed reviews ALL

Check in/out very organize, room clean and under satisfaction.

Dear Arek, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager, Pelc Teresa

Great views from the 30th floor!

Customer review rating 4.3/5

Lukas Couples - 24/08/2020 Confirmed reviews ALL

Just a great experience!

Well locted

Customer review rating 4.3/5

Sebastian Solo - 24/08/2020 Confirmed reviews ALL

If I have to give honest feedback I would say the shower head is way too small and the water temperature kept changing every minute from cold to too hot without me touching the tap handle. Also the room temperature was difficult to adjust, it was just way too cold, it seems like the thermostat just didn't work as I switched it off and the temperate was still the same. Apart form that everything was good.

Well located

Customer review rating 4.3/5

Anns Families - 23/08/2020 Confirmed reviews ALL

The hotel is well located, easy access to the public transportation and with friendly staff. However, beds in the twin room were rather small (not providing a good night sleep). The room was not cleaned at all during our stay, I guess due to COVID. I do understand risk mitigation. However, cleaning at least every second would be appreciated (we run out of cups to make a morning coffee).

Dear Anns, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Experience Manager, Pelc Teresa

Excellent Location, Good Breakfast (not excellent as usual due to Covid-19 measures), Poor Cleaning (9days stay no cleaning)

Customer review rating 4.3/5

Tryfonas T. Solo - 22/08/2020 Confirmed reviews ALL

Excellent Location, Good Breakfast (not excellent as usual due to Covid-19 measures), Poor Cleaning (9days stay no cleaning)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager, Pelc Teresa

Well located with beatifull view

Customer review rating 4.3/5

Michal P. Solo - 22/08/2020 Confirmed reviews ALL

Great view from 31st floor. Very friendly and helpful staff. The only problem I had was parking. When booked it said there is discounted rate of 42 zl/day. At reception I was told the parking is included in the rate and my ticked has been programmed so I can leave anytime before 3pm next day. But I couldn't leave the parking before paying 130 zl at the parking machine. There was nobody in the parking office and after I called the office twice nobody had picked up the phone. I didn't have time to wait as I was heading straight to the airport so I simply paid for the ticket.

Huge effort by staff but failing

Customer review rating 4.3/5

Erini Families - 19/08/2020 Confirmed reviews ALL

Due to coronavirus rooms we're not cleaned which makes me question why not airbnb. Very kind staff trying to serve as best as they could but elevators half days only half working. And one elevator got stuck in please pay to service your elevators. Understaffed for the number of guests hosting. I hope you improve because we use to love this hotel.

Dear Erini M., Thank you for visiting the Novotel Warszawa Centrum hotel and for any comments left after your stay. We apologize for the inconvenience caused by not having a room cleaning service. These are new standards due to the current situation with Covid 19. At guests' requests, only towels are changed, bathroom accessories are replenished and litter bins are emptied. The process takes place after the Guest reports this fact and when the Guest is not in the room. We apologize for the inconvenience but we look forward to seeing you again in the future. Guest Experience Manager, Pelc Teresa,
Customer review rating 4.3/5

S.w. Business - 17/08/2020 Confirmed reviews ALL

I have already stayed several times in this hotel and was always satisfied. Unfortunately I am disappointed with the implementation of the Allsafe concept! I did not feel safe in the public areas of the hotel. The majority of the guests did not wear a mouth and nose cover in the public areas (e.g. breakfast and lift!). On inquiry at the reception I was told that the guests could not be forced to do so! But in my opinion it is possible to point out that this is explicitly desired! When visiting shops in the neighbourhood, mouth and nose protectors should be worn without discussion!

Dear S.W., Thank you for visiting the Novotel Warszawa Centrum hotel and for your opinion summing up the stay. Our guests' comments are very important to us, therefore we analyze them with the utmost accuracy. Dear Sir, I kindly inform you that the hotel meets all the safety standards. We also have the All safe certificate, which we received a few days after the hotel reopened. Every place has boards informing about the necessity to put on a mask and obligatory disinfection of hands. We also inform you about this fact during the check-in process. I would like to kindly inform you that the hotel staff is not obliged to admonish guests. Of course, I understand your concern for the safety of yourself and other Guests. It is also a priority for us. With kind regards, Guest Experience Manager, Pelc Teresa

Great view

Customer review rating 4.3/5

Hubert Couples - 16/08/2020 Confirmed reviews ALL

Mixed feelings. Great location, amazing view from the room, nice stuff, horrible breakfast experience.

Well located

Customer review rating 4.3/5

Anonymous Families - 10/08/2020 Confirmed reviews ALL

Nice hotel. Clean room. Check-in and checkout went very easy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pelc Teresa, Guest Experience Manager

Very poor service

Customer review rating 4.3/5

Ofer I. Business - 08/08/2020 Confirmed reviews ALL

In the initial room I was the faucet in the shower did not work in cold water. And the second room the air conditioner did not work well I said this several times, and did not address the issue

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Guest Experience Manager Pelc Teresa

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