Novotel Warszawa Centrum

Novotel Warszawa Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 5,179 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 5 minutes' walk to the Central Train Station and Palac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness area

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Warszawa Centrum

ul Marszalkowska 94/98
00-510 WARSAW
Poland

  • OKECIE Airport:  175 CENTRUM

  • Warszawa Centralna Station:  all lines CENTRUM

  • By plane

    WARSZAWA CHOPIN At 6.9km / 4.29 miles

  • By train

    WARSZAWA CENTRALNA At 0.5km / 0.31 miles

GPS:52.229367, 21.013171

Companies

  • AC Nielsen 2 km / 1.24 mi
  • Alstom 1.5 km / 0.93 mi
  • Auchan 15 km / 9.32 mi
  • BANK MILLENIUM 3.7 km / 2.3 mi
  • CENTRUM KOPERNIK 4 km / 2.49 mi
  • Deutsche Bahn 1.5 km / 0.93 mi
  • Deutsche Bank 1.5 km / 0.93 mi
  • Exxonmobil 1 km / 0.62 mi
  • France Telecom 1 km / 0.62 mi
  • IKEA 15 km / 9.32 mi
  • ING 1 km / 0.62 mi
  • Leroy Merlin 1 km / 0.62 mi
  • Michelin 6 km / 3.73 mi
  • Nestle 6 km / 3.73 mi
  • POLPHARMA 5.4 km / 3.36 mi
  • PWC POLSKA 4.9 km / 3.04 mi
  • PZU 1.8 km / 1.12 mi
  • Raiffeisen 1.5 km / 0.93 mi
  • SGH 3.4 km / 2.11 mi
  • WS Atkins 0.3 km / 0.19 mi
  • WYETH 7 km / 4.35 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

NOVO SQUARE LOUNGE BAR

Your meetings and events

Novotel Warszawa Centrum has 1200 m2 of conference space that accommodates up to 900 people. Largest conference room Bukietowa (Irys+Róża+Lilia) can accommodate up to 600 people in a theatrical setting. For the needs of small meetings and trainings, we offer a number of smaller rooms with an area of 20 m2 to 200 m2. All are air-conditioned and equipped with technical equipment to facilitate training.

Room descriptions and layouts

17 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,179 reviews

TripAdvisor Rating  4.0/5  6,036 reviews

Certificate of excellence 2022

Well located

Customer review rating 5.0/5

Zbigniew Families - Confirmed reviews ALL

Nice serving team with very convenient location . Very high quality being.

Panie Zbigniewie, Dziękujemy serdecznie za pozostawienie opinii na temat naszego hotelu. Cieszymy się niezmiernie, iż standard naszego obiektu oraz poziom obsługi spełnił Państwa oczekiwania. Zapraszamy ponownie! Pozdrawiam, Mateusz Kaczmarek, Guest Experience Specialist

Good location, decent hotel

Customer review rating 5.0/5

Okan Y. Solo - Confirmed reviews ALL

All details as should be, I have nothing to complain about

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mateusz Kaczmarek, Guest Experience Specialist

Central, convenient, efficient hotel in Warsaw

Customer review rating 4.5/5

Stanislav S. Business - Confirmed reviews ALL

Great stay as usual, extremely reasonable price, excellent sertvice.

Dear Stanislav S., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mateusz Kaczmarek, Guest Experience Specialist

Lovely place for a stay

Customer review rating 5.0/5

Domi Solo - Confirmed reviews ALL

I stayed there as a Heartist member so I know how crazy this job can be. Everyone at the reception was so lovely, chatty, and helpful. It was a pleasure communicating with them and they helped me whenever I needed something done. The housekeeping lady were lovely too, always said hello on the corridor. Will definitely come back again whenever I need to stay in Warsaw :)

Dear Dominika R., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mateusz Kaczmarek, Guest Experience Specialist

Well located

Customer review rating 4.5/5

Ewa K. Solo - Confirmed reviews ALL

Comfortable room. well located. everytime i stay novotel-warsaw whenever i visit warsaw.

Dear Ewa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Barbara Szatkowska - Guest Experience Specialist

Excellent stay

Customer review rating 5.0/5

Betty Couples - Confirmed reviews ALL

Great location! Rooms were very clean and very standard! Staff is very nice and very helpful! Since location is very good, there are several restaurants and cafes around the area!

Dear Betty C., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mateusz Kaczmarek, Guest Experience Specialist

Really good stay

Customer review rating 5.0/5

Andrejus M. Families - Confirmed reviews ALL

We stayed in Novotel Warszawa Centrum during our family trip. Good location, nice window views and delicious breakfast. And for sure we want to say big THANK YOU for manager Liza, who really helped us with nice stay, gave us nice rooms, and made everybody of us really happy! No doubts, we wish to visit your nice hotel and friendly stuff again! ;)

Dear Andrejus M., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mateusz Kaczmarek, Guest Experience Specialist

Pleasant stay

Customer review rating 5.0/5

Margarita Families - Confirmed reviews ALL

It was a pleasant stay. All personnel was very professional and polite. Special appreciation for receptionist Artem, who was very attentive and kind and helped me with the booking. The room was very comfortable for the family of 4, the view was great, but the location was really the best of all. Thank you!

Dear Margarita P., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Szatkowska - Guest Experience Specialist

Well located

Customer review rating 3.5/5

Justyna Families - Confirmed reviews ALL

Nice and clean hotel

Szanowni Goście, Dziękujemy serdecznie za pozostawienie opinii na temat naszego hotelu. Cieszymy się niezmiernie, iż standard naszego obiektu oraz poziom obsługi spełnił Państwa oczekiwania. Zapraszamy ponownie! Z poważaniem, Mateusz Kaczmarek, Guest Experience Specialist

We are returning guest

Customer review rating 5.0/5

Kk Couples - Confirmed reviews ALL

Wonderful staff, rooms, views, everything. We have stayed in all higher-class hotels in Warsaw, but we always return to Novotel, you feel like at home in the amazing location.

Dear Kristine K., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mateusz Kaczmarek, Guest Experience Specialist

location

Customer review rating 4.5/5

Christopher Business - Confirmed reviews ALL

i like the hotel, so i use it often. Just pay attention to the cultural differences, customers from other continents see "kindness" in different ways. Therefore, my suggestion is to coach the personnel for a more international view of customer service and approach people.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mateusz Kaczmarek, Guest Experience Specialist

Customer review rating 5.0/5

Piotr Families - Confirmed reviews ALL

Super

Panie Piotrze, Dziękujemy serdecznie za pozostawienie pozytywnych opinii oraz wszelkich uwag na temat naszego hotelu. Cieszymy się niezmiernie, iż standard naszego obiektu oraz poziom obsługi spełnił Państwa oczekiwania. Zapraszamy ponownie! Mateusz Kaczmarek, Guest Experience Specialist

Customer review rating 5.0/5

Rabih Business - Confirmed reviews ALL

Great. I enjoyed it

Dear Rabih H., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mateusz Kaczmarek

Good, Reliable city-center comfort. Problem with late checkout.

TripAdvisor rating 4.0/5

aquila83pl TripAdvisor review

Stayed here with my partner from 8-10 April 2022. We have stayed here many times, as I make regular trips back to my homeland, and I am an Accor member. We always enjoy coming to this hotel. The welcome is always friendly and the rooms are clean and comfortable with a modern bathroom and beautiful views over the modern centre of Warsaw from about the 10th floor upwards. We did not have breakfast at the hotel on this occasion so cannot comment on it. The location is great for getting to the central station (about 10 minutes walk away), and is right at a hub for local bus, tram and metro connections. The Old Town is about a 30-40 minute pleasant walk away. The only reason we are giving this review a 4 and not a 5 on this occasion was that we did have problems with the cleaning staff. We had booked a late checkout (5pm) as we had an evening flight. However, at around 10am, my partner was in the shower and I was still sleeping in bed. My partner could hear repeated knocking on the door, followed by the door to our room being opened and then quickly closed when the cleaner realised her mistake. This happened again early in the afternoon, just after 12pm. The cleaner was knocking at the door and I had to shout through the door that we had a late checkout. We had booked a second room on this occasion on the floor above us for my cousin who had come to visit us. She also had a late check out but had exactly the same problem even though she hung a "do not disturb" sign on the door. This was annoying but it will not put us off coming here. When we reported the problem to the front desk they were very apologetic I would however like to really emphasise to the hotel how important it is that they very very clearly communicate to cleaning staff which rooms are not to be disturbed, and double check that the message has not only been received, but understood.

Amazing stay

TripAdvisor rating 5.0/5

Hotelier2908 Business - TripAdvisor review

This hotel always provides excellent service - from check in until invoicing stay. Helpful team, great breakfast, front office - Anna - FO Manager helping as much she can. Rooms clean and tidied and an amazing view from top floors. Above this great hearts for supporting refugees in the hotel. Best place to stay in Warsaw

Excellent hotel in the center

TripAdvisor rating 5.0/5

avrit TripAdvisor review

Excellent hotel in the city center Renovated rooms on the higher floors Nice fitness center Is there room for more variety at breakfast, for example, fruit, vegetables and cheeses that really lack diversity!.

Great location, clean but also some improvement potential

TripAdvisor rating 4.0/5

Norbert H TripAdvisor review

The hotel has a fantastic location. It is clean, breakfast is good, there is a nice bar which also serves tasty and varied food selection. The staff is helpful and friendly. Room size is normal for this hotel category, the design is modern/minimalistic, but quite practical. On the negative side, they need to do more to observe corona rules. I have not felt protected. There are a lot of people without mask and the staff doesn't tell them anything. Even some members of the staff were wearing the mask without covering the nose. It was no big and clear sign about the maximum number of people in the elevators. I don't feel comfortable travelling in a elevator with many people, some of them without mask.

Excellent location, but the level of the service is in question.

TripAdvisor rating 3.0/5

eveli4u TripAdvisor review

The hotel is packed with guests, so I believe stuff don’t bother too much any kind of curtesy. Customer service is barely existing, basically the attitude: “they know better” prevail. The hight occupancy creates huge lines to elevators, for breakfast and check-in/out in a busy times. Thus, some extra time needs to be calculated if anyone leaves to airport, so on.

bad

TripAdvisor rating 3.0/5

Sightseer58686 TripAdvisor review

they did not clean the room 2 day's end not repair the coffee machine . we ask 3 time for if. Near will came back we talk 3 time with the women at the deck end the safe in the room did not opened at the time of korona the service should be better

Comfortable stay

TripAdvisor rating 5.0/5

hejing q TripAdvisor review

It was a pleasant short trip in Warszawa with several friends in family mode, kids enjoyed a lot in the playing area and room are very well prepared to suit the differnt needs. The only thing which bothered us is that the soundproof of the wall was weak, we could hear very clearly the noise outside during night. Overall it was a good stay, and worthy to come back.

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