Hotel - Novotel Warszawa Centrum
Novotel Hotel Novotel Hotel

Novotel Warszawa Centrum Hotel

4.0/5 5,843 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna
  • Outdoor tennis court  (Nearby)
  • Boat excursions
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS
  • Snack & beverage machine

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AC Nielsen2 km / 1.24 mi Auchan15 km / 9.32 mi CENTRUM KOPERNIK4 km / 2.49 mi Deutsche Bank1.5 km / 0.93 mi France Telecom1 km / 0.62 mi ING1 km / 0.62 mi Michelin6 km / 3.73 mi POLPHARMA5.4 km / 3.36 mi PZU1.8 km / 1.12 mi SGH3.4 km / 2.11 mi WYETH7 km / 4.35 mi
Alstom1.5 km / 0.93 mi BANK MILLENIUM3.7 km / 2.3 mi Deutsche Bahn1.5 km / 0.93 mi Exxonmobil1 km / 0.62 mi IKEA15 km / 9.32 mi Leroy Merlin1 km / 0.62 mi Nestle6 km / 3.73 mi PWC POLSKA4.9 km / 3.04 mi Raiffeisen1.5 km / 0.93 mi WS Atkins0.3 km / 0.19 mi

Congress centre

PALACE OF CULTURE AND SCIENCE0.1 km / 0.06 mi

Exhibition centre

EXPO - XXI4 km / 2.49 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Warszawa Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
102 21 m2 2 m 0 0 10 0 0
103 21 m2 2 m 0 0 10 0 0
104 21 m2 2 m 0 0 10 0 0
105 21 m2 2 m 0 0 12 0 0
106 21 m2 2 m 0 0 10 0 0
107 21 m2 2 m 0 0 10 0 0
GERBERA A 33 m2 3 m 26 10 18 10 0
GERBERA B 33 m2 3 m 25 8 18 6 0
101 A&B 42 m2 2 m 0 0 10 0 0
ORCHIDEA B 45 m2 3 m 30 14 24 18 0
ORCHIDEA A 46 m2 3 m 22 12 22 14 0
FREZJA 63 m2 3 m 40 18 28 16 30
LILIA 157 m2 3 m 120 36 44 80 88
IRYS 194 m2 3 m 190 40 60 128 110
PROMENADA 206 m2 3 m 110 32 48 80 100
ROZA 563 m2 3 m 220 46 68 144 350
    • Screen
    • Soundproof
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audiovisual equipment
    • Office
    • Day light
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 742 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 151 family rooms
  • 41 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 24,011 reviews

Our guest reviews for
Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,843 reviews
Marcus A. Business - 12/02/2020 Confirmed reviews ALL
« Strategic location for 4 nights business stay »

Pro: 1.Free wifi 2. Very good location near the train station and shopping mall. 3. There are 2 restaurants for breakfast allocated on alternate day.Kettle, coffee and tea provided in the room.. 4. Gym facility available.USB port for handphone charging available. 5. Able to drop luggage when arriving early morning before check in time. Con: 1.Limited breakfast choice 2. Wifi connection not stable when connected to VPN 3. No slipper provided 4. Breakfast not included in the room fare. 5. I was not informed I need to pay laundry fee first at the reception before may laundry being handed back to the room. It would be better preinform guest on this.

Krystof Business - 12/02/2020 Confirmed reviews ALL
« Fantastic location »

At the front desk you are received by Jakobe, he makes the experience really great, Nice hotel, renewal works in progress, so will even be better in future!

Jakub Business - 12/02/2020 Confirmed reviews ALL
« Tip top »

Super service

Yash M. Business - 11/02/2020 Confirmed reviews ALL
« Well located »

Comfortable but food menu really needs more options. The food was limited and not that good as expected from accor hotels.

Anon Business - 11/02/2020 Confirmed reviews ALL
« Greatly enjoyed »

Brilliant view, helpful staff and appreciated little gift!

Maciek Couples - 11/02/2020 Confirmed reviews ALL
« Great stay; beautiful view; perfect service. »

Great stay; beautiful view; perfect service.

Jon J. Business - 10/02/2020 Confirmed reviews ALL
« Good location »

Check in - not sure why I check in online if i have to queue for my key anyway. There should be a fast pick up point for online checked in. The taxi rank is dangerous and cars have to back out onto a busy road. My room 1608 was very noisy as next to the lift shafts. My shower pressure was weak and the temperature poorly controlled. i have not received my invoice yet. Staff very nice and friendly and helpful General condition of hotel good, price fair and location excellent

Tiago P. Business - 10/02/2020 Confirmed reviews ALL
« Good room »

The room was very good (I think it was 1112), instead of the one that you gave after, in the other two days (1203). the view to the square is very good and the breakfast is also very good.

Sławek Families - 10/02/2020 Confirmed reviews ALL
« Really Good Experience »

I was pleased with the service. Novotel is really well located- me and my son were visiting CNK and it was very easy to get there. Our room was really nice with a fantastic view. Breakfast was just fantastic! Everything was fresh and delicious. **********

Agustin F. Business - 10/02/2020 Confirmed reviews ALL
« Great installations »

Hotel was quite nice, clean with helpful and friendly staff.

Gabrielle R. Business - 09/02/2020 Confirmed reviews ALL
« Rooms lovely , reception & breakfast need improving »

Hotel room was fabulous, very clean Reception staff were not as friendly or helpful as they could be Breakfast was a disaster Taxi concierge very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabrielle, Thank you very much for choosing the Novotel Warszawa Centrum hotel and your opinion remained after your stay. Every day we try to improve the quality of our services and strive for perfection, which is why your comments are very important to us. I am very sorry that we have not fully met your expectations regarding the quality of breakfast and reception services. If you would be so kind to share with me your thoughts on which we should work I would be very grateful for your contact directly with me We are very pleased that despite the inconvenience you also saw the positive side of our service. We apprieciate your kind words to our Taxi concierge. Thank you again for your visit and hope to meet you again in the future. If you have any questions, please contact me on h3… With best regards, Pelc Teresa Guest Experience Manager

Jan Business - 09/02/2020 Confirmed reviews ALL
« Very noisy traffic. »

Huge noise from the traffic in front of the hotel, had to get ear plugs. Not comfortable and moving bed. The strangest pillow I have ever seen. Bahtroom would not mind reconstructure and room fresh paint (cracks in the wall). Excellent breakfast tho!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan Thank you for taking the time to tell me about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations. In order to determine the details of the stay and offer compensation, I contacted you in a direct email. For future reservations, please contact us directly at h3… I would like to personally make sure that your next stay is fully in line with your expectations. Hope to hear from you soon Best regards Teresa Pelc Guest Relation Manager

Anonymous Business - 07/02/2020 Confirmed reviews ALL
« Comfortable stay in the heart of the city »

Clean and well maintained rooms at the city center. Well connected and encompassing all facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Pelc Teresa

Liljana Couples - 07/02/2020 Confirmed reviews ALL
« Perfect location »

The hotel is located in the very center of the city, close to public transport, shops and important sights. The room was comfortable, clean and well equipped. Beautiful view. Staff was extremely helpful, kind and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liljana, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Pelc Teresa

Adrian Families - 06/02/2020 Confirmed reviews ALL
« Tiny rooms, very uncomfortable »

Rooms were too small for 2 people. Beds tiny. Shower too narrow my shoulder was touching the curtains. Dirty floors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, thank you very much for visiting the Novotel Warszawa Centrum hotel and willingness to share your experience with us. Thank you for your comments regarding the quality of the room. We are very sorry that the size and quality did not meet your expectations. I would like to inform you that the hotel is undergoing renovation works that will provide new decor and greater comfort in the rooms. At the moment I can recommend booking rooms on the top floors of the building, which have been renovated and have a beautiful view of Warsaw. Thank you again for your visit and comments. We hope to meet again in the future. Best regards, Pelc Teresa Public Relations Manager

Anonymous Business - 06/02/2020 Confirmed reviews ALL
« No problem. »

Good room, good meal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you so much for your visit at Novotel Warszawa Centrum and your great review. We are glad that your stay was successful and we are all looking forward to see you again! Kind regards, Teresa Pelc Public Relations Manager

Marija Business - 06/02/2020 Confirmed reviews ALL
« Exellent stay »

I'm very pleased.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marija We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pelc Teresa Guest Experience Manager

Robert P. Business - 05/02/2020 Confirmed reviews ALL
« A very pleasant stay in WARSAW NOVOTEL »

As many stays before, this one was as smooth as ever. Everybody was really polite, showing best levels of customer service. I'm always satisfied with staying in this hotel where the location in Warsaw is just unbeatable.

Wr Couples - 05/02/2020 Confirmed reviews ALL
« We enjoyed our stay and would choose this hotel again »

Room was good. Breakfast was good. Location was good.

Anonymous Business - 05/02/2020 Confirmed reviews ALL
« reception was a really bad customer experience »

reception was a really bad customer experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for choosing the Novotel Warszawa Centrum hotel and your review. I'm very sorry that we do not meet your expectations with front desk customer service. Every day we all try to improve the quality and efficiency of our services. Our guests' comments are our priority, so we kindly ask you for more information on the behavior of our receptionists to avoid a similar situation in the future. I would like to inform you that in order to discuss the situation I encountered, I contacted you in a private message Have a wonderful day! Teresa Pelc, Guest Experience Manager

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