Mercure Warszawa Centrum 4 stars

TripAdvisor rating 4.5/5 2,637 reviews

Mercure Warszawa Centrum
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120
warsaw
poland

Tel: +48226973999

Fax: (+48)22/6973899

Check-in from 14h00

Check out up to 12h00

  • CITY BUS :  175 DWORZEC CENTR

  • BY SUBWAY :  METRO CENTRUM

  • BY TRAM :  16/17/33/24/10 DWORZEC CENTR

  • By plane

    F CHOPIN INTL AIRP At 9km / 5.59 miles

  • By train

    CENTRAL At 0.9km / 0.56 miles

GPS :52.23095, 21.00123

Exhibition centre

  • EXPO XXI 4.2 km / 2.61 mi
  • PALACE OF CULTURE 0.8 km / 0.5 mi
Exhibition centre

Your meetings and events

A total area of 5382 sq. ft. (500 m²) can be divided into five separate rooms, which have wireless Internet access and are equipped with a multimedia projector, a screen, a flipchart and sound system.Smaller meeting rooms, situated on the first floor, are equipped with a tea and coffee maker and offer natural light. They are perfect venues for training sessions, business meetings and interviews.

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • WIFI access

  • Podium

  • Lectern

  • Day light

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Classic room with 1 large bed

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 large queen-size bed

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 1 single bed

  • Max. number of persons: 1
  • Area: From 22 m² / 237 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

An apartment with 1 double bed for 1 or 2 people and a sofa

  • Max. number of persons: 5
  • Area: From 41 m² / 441 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room with twin beds

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 2 single beds

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

WINESTONE

Type of cuisine: International

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Warszawa Centrum

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.5/5

2,637 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good comfortable stay

TripAdvisor rating 4.5/5

Susann A Business - 14/03/2020 TripAdvisor review

The room was clean and comfortable. Breakfast used to be better before....no yoghurts nor nuts and practically always the same items. Take-away breakfast was also a bit basic. Very convenient location and helpful, nice reception staff.

Dear Mrs. Susann A., Thank you for generous feedback posted on Tripadvisor.com regarding your stay at Mercure Warszawa Centrum hotel. I am glad to note that your stay was great. I truly hope we will have the pleasure of seeing you back soon. Best regards, Justyna Urbańska

perfect for business travel

TripAdvisor rating 4.5/5

LoFu30167 Business - 06/03/2020 TripAdvisor review

The Mercure Warszawa Centrum is located in the middle of the City with short distances to many attractive Locations. The People at the reception as well as in the Restaurant are friendly and helpful. This is a perfect hotel for business and private trips.

Dear LoFu30167, Thank you very much for taking the time to write this review. We are delighted to read your comments and very glad that you have enjoyed your stay with us. Looking forward to welcoming you back in the future. Best regards, Justyna Urbańska

Very nice hotel in very good location

TripAdvisor rating 4.5/5

bokato2018 Business - 29/02/2020 TripAdvisor review

As usual check in process was very fast and efficient . Hotel has excellent location this is way i am staying there when in Warsaw .Rooms on the 5 floor have coffee machine which is very nice to start the day with fresh coffee .

Dear Bokato2018, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are happy to read that you spent there an enjoyable time and appreciate location and also other advantages. We are looking forward to your next stay. Best regards,  Justyna Urbańska

Mercure Warszawa Centrum

TripAdvisor rating 4.5/5

sergeysJ135FC 05/02/2020 TripAdvisor review

I have never seen such high level of services in Mercure hotels all over Europe. Breakfast is fantastic even better than Sofitel or other five stars hotels pf Accor group.! Everything was excellent. I enjoyed my stay in this hotel.

Dear Mr. Segeys, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are happy to read that you spent there an enjoyable time and appreciate high level of services and also other advantages. We are looking forward to your next stay. Best regards, Justyna Urbańska

Great Mercure

TripAdvisor rating 4.5/5

doritn640 Family - 20/01/2020 TripAdvisor review

Hi, It's my 7th time at Mercure Centrum Warsaw As usual, great hotel, location, polite staff, breakfast. Warmly recommended I also checked them in Germany in Berlin-Novotel and Frankfurt-mercure were excellent.

Dear Doritn640, Thank you for sharing your opinion about Mercure Warszawa Centrum. We are glad that you chose again our hotel. We are very happy to read your comments and to learn that you already plan your next stay with us. We also do appreciate your valuable feedback. Looking forward to receiving your reservation. Best regards, Justyna Urbańska

Gym

TripAdvisor rating 4.5/5

scroupulous Business - 19/01/2020 TripAdvisor review

Generally everything ok. However, at least one more treadmill machine is urgently needed in the gym. There are queues at every morning to the only one which is already overused. Hotel management have been already informed several times of the requirement.

Dear Guest, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are glad to read that you had a nice stay. We are also grateful for your remarks and suggestions regarding gym. We hope you will visit us soon. Best regards, Justyna Urbańska

Xmas & new year trip

TripAdvisor rating 4.5/5

ahmadsE380XQ Couples - 09/01/2020 TripAdvisor review

It was very nice stay, hotel is clean, neat, comfy, location is perfect, centrum 5 min walk, mall direct beside hotel, central station 2 min by walk, spa is nice just need to be separate from gym bcoz kids are accessing it. Rather than that its 10/10

Dear AhmadsE380XQ, Thank you for taking the time to share with us your opinion about Mercure Warszawa Centrum. We are happy that you highly rated our hotel services. We are looking forward to your next visit. Sincerely yours, Justyna Urbańska

professional service and overall quality

TripAdvisor rating 4.5/5

leszek155 Business - 06/01/2020 TripAdvisor review

However rooms were not ready on time during our arrival, the manager found himself well and did compensate our patient with extra restaurant discount. Rooms clean but needs new furniture, the apartment room 247 - the most.

Dear Leszek155, We very much appreciate your opinion regarding your stay at the Mercure Warszawa Centrum. It is always a pleasure to receive real feedback. I have just shared your comments, both positive and negative regarding the room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be fully satisfying. Sincerely yours, Justyna Urbańska

Beyond expatations

TripAdvisor rating 4.5/5

idanbu1961 Friends getaway - 04/01/2020 TripAdvisor review

Highly Recomanded. Very good location.nice and kleen rooms.friendly and profesional stuff. Good breackfast. Shopping center across the street. Very convenient transportation inside the city and to the airport Will come again.

Dear Mr idanbu1961, Thank you for sharing your opinion about Mercure Warszawa Centrum. We are very happy to read your comments and to learn that you already plan your next stay with us. We also do appreciate your valuable feedback. Looking forward to receiving your reservation. Best regards, Nina Vynnyk

Nice, convenient & well located Hotel

TripAdvisor rating 4.5/5

alcm64 Solo travel - 30/12/2019 TripAdvisor review

This Hotel is located near to Warsaw main train station with nice surroundings. One thing I noticed about Warsaw, despite that it is the capital city, can be consider the main business center & one of main tourist destination for Poland...is that they don't really speak English and DO NOT provide food menus in English. So its 3Ps practice here - Pick, Point & Pay ordering style......which is extremely odd because I was in Krakow & Wroclaw, they do speak & provide menus in English. But don't worry, staff in this Hotel can communicate in English.

Perfect spot in the city!

TripAdvisor rating 4.5/5

Robert C Family - 11/12/2019 TripAdvisor review

We stayed in this hotel for a couple of nights when visiting Warsaw and it turned out to be a perfect starting point for each of our days spent in Warsaw. The hotel is located in the center of the city, right next to the Dworzec Centralny railway station and just a walking distance from the closest metro station and a taxi stop right outside of the hotel. The hotel is spacious, with newly redecorated rooms, nice restaurant and other amenities. In any case if you are not a fan of hotel food, there are plenty of restaurants around the hotel and in the vis-a-vis shopping mall. The hotel staff was very friendly and helpful during our stay. They respected our Gold status and offered us both an upgrade and free welcome drinks in the hotel restaurant. We did not try the breakfast service but I am sure it is at the same high level as all the other services in this hotel. Overall I do recommend this hotel to everyone, those travelling for business as well as those visiting Warsaw.

Nice place in central Warsaw with lovely staff

TripAdvisor rating 4.5/5

frederic_taveau Business - 11/12/2019 TripAdvisor review

I can't really fault this hotel: the location was perfect for the train station and tube lines, the room was spacious and tastefully decorated. The staff was absolutely fantastic, you get top class service from reception (with special thanks to Carola who went out of her way to help us find a restaurant on St Nicholas Day when everything was fully booked!) to breakfast, even the cleaning staff and chambermaids were extremely polite and greeting you every day. I thought the bathroom could do with a little "refreshing", even though they don't seem very old and the insulation of walls between bathrooms is paper thin...I could hear the room next door unrolling their toilet paper! On the other hand, the range of toiletries and courtesy kits is great and the quality of the bed is top class. You have tea and coffee facilities in your room but if you are British, I advise you to bring your own tea bags because the brand used by the hotel is not to the English taste! You also need to buy your own milk although I am sure if I had asked they would have supplied me with fresh milk. All in all a very positive stay and really the staff get top marks! Thank you!

Great stay

TripAdvisor rating 4.5/5

Tourist589379 Solo travel - 02/12/2019 TripAdvisor review

It was a great stay. Great check-in! Very comfortable bed & very good breakfast variety and service! One small remark concerning the check-out service.It was quite basic and it can be improved for sure as the guy seemed a little tired.

nice

TripAdvisor rating 4.5/5

hanspeterstrube Couples - 28/11/2019 TripAdvisor review

The rooms are big and the bathroom is nice. The personal is very friendly and will help you if you ask. I just loved the sauna and fitness room. I did not have any breakfast , so i cannot comment on this.

Great experience

TripAdvisor rating 4.5/5

Joanis1089 Friends getaway - 21/10/2019 TripAdvisor review

Hands down: this hotel has one of the best breakfast buffets I have ever had the pleasure to eat from. There's so much variety to be found and I just couldn't resist taking photos and sending them to several other food-lovers I know. The rooms were nice and clean and I had an overall positive experience. I want to explicitly mention Rita from the breakfast service who helped me with all questions and requests I had and was very attentive and friendly. Thanks also to the chef Anetta, who made a fresh omelette with the ingredients of my choice for me. I will definitely stay in Mercure Warszawa Centrum again when I am in Warsaw and recommend the hotel to everybody I know.

Great sleep & breakfast, great service, great value for money

TripAdvisor rating 4.5/5

travellingpiotr Business - 20/10/2019 TripAdvisor review

Hotel Mercure Warszawa Centrum truly delivers every time I chose to stay here. From a sincere welcome, high room comfort to great bed an outstanding breakfast and high standard of service, which exceeds many five star rivals in Warsaw. In addition its prime location just behind “Zlote Tarasy” - one of the Iargest shopping centres in Europe and close to the notable building from the communist era, Palace of Culture, and near main railway station makes it a very attractive place to spend a weekend or longer. Possibly the best WiFi in the capital. I highly recommend it!

Good location but my room don't look 4 stars

TripAdvisor rating 4.5/5

yarone2018 Couples - 16/10/2019 TripAdvisor review

Very good location,very good breakfast. But my room look a 2 stars. Very small tv,small bed,bathroom it is ok. I have the old style coffe machine for my grandmother. I pay a good money for the hotel is a 4 stars hotel. The reception say my room is like this because I book the basic one. Ok is the basic one but is a 4 stars hotel. Always I stay in 4 or 5 stars hotel and always book the basic. And always look very good

Dear Yarone, thank you for sharing your experience with us and Tripadvisor community - which is very valuable for us. We're very sorry that our amenities did not meet all your expectations. All the rooms are equipped with coffee and tea set with electric kettle, while Superior Rooms and Apartments have additional Nespresso coffee-machine. Nevertheless, let me assure you that all the 4-star hotel services are available to all Guests regardless room type they booked. We strive every day to maintain and please our Guests with known worldwide - Mercure hotels experience. We hope therefore, that we would have a chance to win your trust back and make your next stay wonderful. Best regards, Maciej Sitkowski

Comfortable and cosy place in the heart of Warsaw

TripAdvisor rating 4.5/5

Ciudek Business - 07/10/2019 TripAdvisor review

I felt comfortable in Mercury Centrum hotel. I had a refurbished room with two beds. The hotel is placed just a few steps from the railway main station, near the Zlote Tarasy shopping mall. I can recommend this hotel both either for business or family trip.

Central position

TripAdvisor rating 4.5/5

713marilynf Couples - 06/10/2019 TripAdvisor review

The hotel is ideally placed across from a very modern shopping centre through which you can access the central railway station. It’s a busy hotel for professionals, conferences and tour groups but everything happens efficiently. Gluten free options were available in the diverse breakfast buffet which also included a small Asian section.

Warsaw business trip

TripAdvisor rating 4.5/5

50jacek Business - 23/09/2019 TripAdvisor review

All OK, but was leaving early morning therefore missed my breakfast ... ordered a lunchbox .... but was not ready in time ... reached Szczecin 7 hours later nierly starved. Will I get a free breakfast next time ? It apparently works one way. They always charge me for a no show, so I wonder what will I get ?

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