WIFI/Internet Access
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingHotel location
ul. Zlota 48/54
00-120
warsaw
poland
- CITY BUS : 175, DWORZEC CENTR
- BY SUBWAY : METRO CENTRUM
- BY TRAM : 16/17/33/24/10, DWORZEC CENTR
- F CHOPIN INTL AIRP At 9km / 5.59 miles
- CENTRAL At 0.9km / 0.56 miles
GPS : 52.230950, 21.001230
Companies and event centres nearby
Exhibition centre
Your meetings and events
A total area of 5382 sq. ft. (500 m²) can be divided into five separate rooms, which have wireless Internet access and are equipped with a multimedia projector, a screen, a flipchart and sound system.Smaller meeting rooms, situated on the first floor, are equipped with a tea and coffee maker and offer natural light. They are perfect venues for training sessions, business meetings and interviews.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| BOARD ROOM 6 | 14 m2 | 3 m | 0 | 0 | 4 | 0 | 0 |
| BOARD ROOM 7 | 15 m2 | 3 m | 0 | 0 | 6 | 0 | 0 |
| BOARD ROOM 5 | 21 m2 | 3 m | 0 | 0 | 12 | 0 | 0 |
| BOARD ROOM 1 | 23 m2 | 3 m | 0 | 0 | 10 | 0 | 0 |
| BOARD ROOM 3 | 32 m2 | 3 m | 0 | 16 | 0 | 0 | 0 |
| BOARD ROOM 4 | 41 m2 | 3 m | 30 | 18 | 16 | 24 | 25 |
| BOARD ROOM 2 | 44 m2 | 3 m | 30 | 18 | 16 | 24 | 0 |
| BOARD ROOM 8 | 44 m2 | 3 m | 30 | 18 | 16 | 24 | 0 |
| BOARD ROOM 9 | 44 m2 | 3 m | 30 | 18 | 16 | 24 | 0 |
| ETIUDA | 52 m2 | 3 m | 30 | 24 | 28 | 24 | 20 |
| BALLADA | 78 m2 | 3 m | 60 | 26 | 30 | 40 | 50 |
| SONATA | 130 m2 | 3 m | 70 | 38 | 40 | 52 | 115 |
| SCHERZO | 189 m2 | 3 m | 150 | 42 | 48 | 100 | 100 |
Our rooms
Classic room with 1 large bed
Free Wi-Fi, A/C, mineral water, tea & coffee making facilities, safe, TV sat, telephone, minibar, hairdryer, bathtub only.
Superior Room with 1 large queen-size bed
Additionally: Nespresso coffee machine, sweet gift, welcome drink, ironing facilities, cosmetics, bathrobe and slippers, shower.
Classic room with 1 single bed
Free Wi-Fi, A/C, mineral water, tea & coffee making facilities, safe, TV sat, telephone, minibar, hairdryer, bathtub only.
An apartment with 1 double bed for 1 or 2 people and a sofa
Additionally: Nespresso coffee machine, sweet gift, welcome drink, 15% discount on gastronomy, cosmetics, bathrobe and slippers, shower / bath tub.
Superior room with twin beds
Additionally: Nespresso coffee machine, sweet gift, welcome drink, ironing facilities, cosmetics, bathrobe and slippers, shower.
Classic room with 2 single beds
Free Wi-Fi, A/C, mineral water, tea & coffee making facilities, safe, TV sat, telephone, minibar, hairdryer, bathtub only.
- 338 rooms
- 100% non-smoking hotel
- 4 rooms for people with reduced mobility
- 12 connecting rooms
- Extra bed in room for child
- Baby bed
Our restaurants and bars
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Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.
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Certificate of excellence 2019
Dear Mrs. Deborah C., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. I am happy to hear that you had a satisfying stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Vynnyk Guest Experience Manager
Dear Mrs Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. I would like to deeply apology you for all the inconveniences you have met during your stay in our hotel regarding temperature in the room and the problems in lift. I assure you that I have forwarded your comments to Technical Department Manager to prevent such situations in the future. Once again, please accept my apologies. Nevertheless, I do hope we will have a pleasure to welcome you back to Mercure Warszawa Centrum and have opportunity to show you the service our hotel is known for. Sincerely, Justyna Urbańska Guest Experience Manager
Dear Mr. K., Thank you for your comments regarding your stay at Mercure Warszawa Centrum. We appreciate all the remarks of our guests - both positive and negative. Thanks to them we have a chance to take appropriate actions to avoid similar situations in the future. I am sorry to learn from your review that you were not satisfied with your stay. I would very much appreciate if you could contact the hotel directly and pass to us more detailed feedback as we would like to follow up on situations and improve the things for the future. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Justyna Urbańska Guest Experience Manager
Dear Mr. F., Thank you for the time to share with us your experience about Mercure Warszawa Centrum. I would like to deeply apology you for all the inconveniences related to the form of payment for the room. I would like to assure you that our goal is to provide the highest standard services therefore the situation is being clarified in priority mode. We wish our Guests to have only good memories after visit in Warsaw. The feedback we receive from guests enable us to target problem areas and take necessary actions to improve service quality. Nevertheless, I do hope we will have a pleasure to welcome you back to Mercure Warszawa Centrum and have opportunity to show you the service our hotel is known for. Sincerely yours, Justyna Urbańska Guest Experience Team
Dear Christelle G., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Vynnyk Guest Experience Manager
Dear Mrs. O., Thank you for taking the time to tell us about your experience at the Hotel Mercure Warszawa Centrum. I am sorry that your experience did not meet your expectations regarding cleanliness of the room; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I assure you that I have forwarded your comments to the Housekeeping Manager to clarify the situation to prevent such incident in the future. If you had any additional remarks, we would be more than grateful if you shared with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justyna Urbańska Guest Experience Manager
Dear Mr. Petr, Thank you for taking the time to tell us about your experience at the Hotel Mercure Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like kindly inform you that the reservations made with a travel agencies might not always contain the company's details. Therefore the receptionist is asking to provide the details in order to prepare the relevant invoice. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nina Vynnyk Guest Experience Manager
When making a booking at this hotel:
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