Mercure Gdansk Stare Miasto 4 stars

Customer review rating 4.5/5 6,388 reviews

ALLSAFE approved hotel

Mercure Gdansk Stare Miasto
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+ 24 Services

Hotel extras

  • Located close to the historic area of Gdansk, with beautiful views of the city.

  • Convenient, direct transport from the hotel to the airport and the city's business districts.

  • Functional meeting facilities with unique interior design.

  • Monitored hotel parking

  • Sunny, outdoor 250 m2 terrace with views of the historic sights of Gdansk

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage Paying
  • Bicycles rental
Business services
  • 12 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 gdansk

Tel: +48583210000

Fax: (+48)58/3210011

Check-in from 15h00

Check out up to 12h00

  • AUTOBUS, TRAMWAJ :  210 Dworzec Glowny PKP

  • By plane

    GDANSK LECH WALESA At 15km / 9.32 miles - Shuttle paying

  • By boat


  • By boat

    STENA LINE At 30km / 18.64 miles

  • By boat

    TERMINAL PROMOWY At 8km / 4.97 miles

  • By train

    GDANSK GLOWNY At 0.4km / 0.25 miles

GPS :54.356546, 18.651961


  • DCT GDANSK 10.0 km / 6.21 mi
  • EATON 36.0 km / 22.37 mi
  • ENERGA 3.2 km / 1.99 mi
  • FLEXTRONICS 35.0 km / 21.75 mi
  • GDANSK SHIPYARD 5.0 km / 3.11 mi
  • GDYNIA SHIPYARD 30.0 km / 18.64 mi
  • INTEL 14.0 km / 8.7 mi
  • LOTOS 7.7 km / 4.78 mi
  • NATIONAL BANK OF POLAND 2.0 km / 1.24 mi
  • PKO SA 1.5 km / 0.93 mi
  • POLPHARMA 53.0 km / 32.93 mi
  • REMONTOWA SHIPYARD 5.0 km / 3.11 mi

Your meetings and events

Thanks to our nine conference rooms with WIFI access and natural light, the Mercure Gdansk Stare Miasto hotel can accommodate groups of 6 to 250 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Gdansk Stare Miasto hotel the perfect venue for any kind of meeting.

Room descriptions and layouts


meeting rooms

From 1 to 270 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Soundproof

  • Flipchart

  • Outdoor terrace 250 m2 with views of the historic sights of Gdansk

  • Video camera

  • Video conferencing

  • Audiovisual equipment

  • Office

  • Lectern

  • Podium

  • Day light

  • Syndicate rooms

  • Overhead projector

  • WIFI Wireless Internet access

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

  • High speed transmission

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from a Standard Room with the best view of the city or a Privilege Room, which offers a wide range of additional services.

Our restaurants and bars


Type of cuisine: International

Great food and aromatic wine are a passion we share with our guests. In Winestone, you will find local specialties and a varied menu of dishes made from carefully selected ingredients.


Type of cuisine: International


The bar, located in the lobby, is the hub of the hotel. Modern decor, comfortable chairs and a long bar with seating create a relaxed atmosphere. The Winestone Bar perfectly captures the exceptional character of the Mercure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Mercure Gdansk Stare Miasto

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,388 reviews

TripAdvisor Rating 4.0/5

1,608 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located, good standard room

Customer review rating 3.5/5

Pavlos G. Solo - 08/09/2021 Confirmed reviews ALL

My room was cold from the beginning. I asked from reception to do something as air conditioning system was making it more cooler. (September). They spoke with management to see if a portable heater was available. Finally I got another blanket !! But the problem was not at sleep, but all the time that I was in my room.

Excellent location & service

Customer review rating 4.5/5

Anonymous Families - 06/09/2021 Confirmed reviews ALL

Everything went mostly without a hitch. There were slight problems with the key cards and the elevator but the staff was always very helpful and nice Also the breakfast buffet was delicious :)

well located

Customer review rating 4.0/5

Lars R. Business - 30/08/2021 Confirmed reviews ALL

No power for shaver in the bathroom, 709

Perfect vew from the window

Customer review rating 5.0/5

Lina Families - 23/08/2021 Confirmed reviews ALL

Good decision to make interconnected rooms for families.


Customer review rating 5.0/5

Anthony Families - 22/08/2021 Confirmed reviews ALL

Place to be

Good stay

Customer review rating 4.5/5

Anonymous Families - 22/08/2021 Confirmed reviews ALL

The staff are polite and helpful. The room are comfortable and clean. Good location. The breakfast is ok but a little bit disappointing in choice.

Convenient location in the city center

Customer review rating 4.5/5

Wa Z. Solo - 20/08/2021 Confirmed reviews ALL

Convenient location in the city center, and beautiful hotel

Perfect Yet Again

Customer review rating 5.0/5

Benjamin Families - 17/08/2021 Confirmed reviews ALL

A truly lovely hotel with great customer service, lovely rooms in a perfect location. I have returned to this hotel twice in the last couple of months and each time have been impressed. It really is my favorite hotel in this region of Poland and I hope to be back again in the near future. Although the entire team working at the hotel are kind, helpful and polite I would like to give a special thanks to Michal K whos customer service is fantastic and who I'd always willing to help in a highly professional mannar. Hope to see you all again soon!

Good stay with the best view

Customer review rating 5.0/5

Marek Couples - 14/08/2021 Confirmed reviews ALL

I very like the hotel. Nice room view and close to old town. We are happy to stay here with close located pellowsy bajeey and breakfast


Customer review rating 4.5/5

Jacek Couples - 13/08/2021 Confirmed reviews ALL


Well Located, great staff.

Customer review rating 5.0/5

Anonymous Solo - 10/08/2021 Confirmed reviews ALL

The staff are amazing, great location , rooms could use some renovations.

I know we live in pandemic but come on...

Customer review rating 2.0/5

Jacek P. Business - 09/08/2021 Confirmed reviews ALL

My check in was brilliant. I was able to check in earlier as room was ready and all went smooth. Had a nice chat with the receptionist about me being trainee at Hevelius around 20 years ago when everything looked different. The disappointment came when I entered the room I have stayed in standard room but was it really standard? Not in my opinion and not what I have seen in different Mercure hotels. I have stayed two weeks before in Mercure Krakow Old Town also in standard room and this was what I would call standard hotel room. I know we love in strange times so some facilities are not available but not having ironing board in room cannot be justified nor iron - they are easy wipe-able items as well a hairdryer in bathroom. There was no information what so ever about any facilitates in the hotel nor things to do in Gdansk - again those things can be printed out and discarded after every guest. No do not disturb sign. Mini bar fridge did not work (it did not cool) so couldn't keep my drink cool. Room was very initiating a bare...not even piece of parer or pen to write on... Bathroom was the most disappointing. Rainfall shower experience is not the case as advertised. On pictures there are individual toiletries (as well as Mercure Krakow) but in Gdansk no. Bar of soap dumped on the mirror and bottle of some green liquid hanged in be honest I stayed in Ibis hotel where nicer toiletries were provided...I I would knew I would stay in Ibis next door because for this price that quality is not good at all. Big sign do not use hairdryer because of Covid...whaaat? Honestly...I feel ashamed that I trained in this hotel which was always for me the example of how hotel should be....obviously things drastically changed over 20 years. I know I did not pay that much but if I had a choice I would rather stay for a bit less in Novotel or Ibis where I would avoid the disappointment.... Unfortunately Mercure Gdansk Old Town will be a no no for my future visits in Gdansk which is a shame as I trained in it when standards where really high and attention to detail great... Shame...

Good stay, nice room

Customer review rating 5.0/5

John S. Business - 02/08/2021 Confirmed reviews ALL

Good service,

Poor staff, bad breakfast, room wasn't cleaned, toilet dirty, bed had stains

Customer review rating 1.5/5

Adam Solo - 02/08/2021 Confirmed reviews ALL

I've stayed at countless Mercure hotels. This was my worst experience. Never again. I cannot recommend

It's not a 4 star hotel - currently(COVID) don't take it

TripAdvisor rating 2.0/5

mjbusinesss Business - 20/06/2020 TripAdvisor review

Rooms with leaking showers, breakfast is a mistake - cheapest ingridients - ham,old bread, lactosfree only milk, no lactosefree yogurt, no lactosefree chees. No roomservice during my 3 night at hotel. It was suprise for me after seeing previous reviews.

Comfortable hotel close to the Old Town

TripAdvisor rating 4.0/5

spaceteddy Couples - 09/12/2019 TripAdvisor review

The high-rise hotel building is 40 years old but renovated to modern Mercure standards. The reception staff was friendly and knowledgeable. Our privilege room was spacious and had good views of the city. All the amenities worked well except for the coffee maker which did not work at all. The buffet breakfast was good and we could order additional items, such as eggs any style, which were not in the buffet spread. We also enjoyed complimentary welcome drinks in the lobby restaurant bar.

Close to station; shops and short walk to Old Town

TripAdvisor rating 4.0/5

713marilynf Couples - 09/10/2019 TripAdvisor review

This pleasant hotel has a welcoming feel. It is close to the station and opposite a modern shopping centre. The short walk into the Old Town is easy. The breakfast at the hotel was diverse with excellent service from staff. Gluten free bread was available for me. The restaurant was fine and I enjoyed the Polish red wine. The only draw back was the shower over a deep bath.

close to the railway and bus station and close to the old town

TripAdvisor rating 4.0/5

Johan v Solo travel - 28/07/2019 TripAdvisor review

Very nice breakfast. I especially like the machine to make your own vegetable juice. The higher floors have on one side of the hotel a view over the ship yards on the other side you see the old town. You're close to the bus and train station (take the underground passage way) and to the bus that takes you to the airport. Of course you can also use services of taxis or Uber. Shops and restaurants are also nearby.

Thank you note

TripAdvisor rating 4.0/5

Khalid Z. E Business - 21/07/2019 TripAdvisor review

As a repeat customer, I must take this opportunity to thank the hotel manager for her kind recommendation to Novotel Warsaw Centrum where i was to spend a few days following my stay in Gdansk. A great and generous gesture that was very much appreciated by both myself and wife. THANK YOU, you made our day!!

Polish Reunion

TripAdvisor rating 4.0/5

egt1953 Friends getaway - 15/07/2019 TripAdvisor review

Excellent situation just outside the Old Town , well appointed hotel , Friendly Staff , breakfast was very good with a variety to satisfy all, Bedroom very good but my only complaint was the shower in the bath would have preferred a walkin shower

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