Mercure Gdansk Stare Miasto

Another excellent stay. Staff are fantastic. Can’t wait for our next visit.

Great bread, great location,great staff...

Nice room, very kind and professional staff

The location is very good as it is close to the public transportation and the old town, the breakfast was delicious, especially the juice I can make on my own with the juicer. I wish I had some memo pad and a pencil, as I could not find any when I wanted to take some memo.

I was on the whole satisfied with my stay. The hotel was well-situated at the edge of old town and close to central station. I was on request given a room with a great view and bathtub. Breakfast offered an extensive buffet. Staff were polite and helpful. Only minus was that staff made a withdrawal from my visa account before checkout.

We were satisfied over the four days we stayed in this hotel.We found the staff very friendly and efficient. There was a great selection of food for the breakfast which we were delighted with .The room was spacious and clean.The only fault we had was the height of the bath and would be a problem if a person had a disability. The free bottles of water every day was a nice touch. We had no problem locating the hotel at night as we could see the Mercure sign over most of the Old town which is a great advantage when you are in a foreign city . We would recommend this hotel to anybody visiting Gdansk.

Guest service was professional and very efficient. Hotel clean, modern and provided all essential services

I found the service quality and food offered by the hotel amazing. The room was always cleaned perfectly. The only thing I found to be a problem was the lack of iron and ironing board in the room. Having to share 2 irons with so many guests is not a good situation.

We had a great stay at your hotel. Staff was extremely friendly and everything work out great! Thank you! :)

Once again Mercure facilitated a nice stay in Gdańsk. Overall we were satisfied, but somebody in the cleaning staff needs to understand a few issues: 1. If the guests really try to respect your Planet21 approach, the cleaning staff also needs to - eg. if the towels are hung up and not on the floor =do not change them! 2. If a privilege room includes coffee, nespresso and selected items from the minibar, I assume those items will be refilled after consumption, especially when we stay for six nights - they were only refilled upon our requests..

Really enjoyed my visit. The staff Halloween costumes were superb.

This time the room was a bit more "scruffy".

A nice, modern and clean hotel. It's only a few minutes away from the old town. I was lucky enough to be assigned a room on the top floor with an amazing view on Gdansk's beautiful old town. A surprising fact, that despite being on the 17th floor, I never had to wait for the lift for too long. Some things that can be improved: Please provide fresh juice for breakfast. During my stay, only juice from concentrate was available.

When we arrived, we were welcomed in a warm manner. Everything was told us: where to go, how everything works, when to have breakfast. Rooms were tidy and we had another blanket right away when we asked for one. Receptionists printed our flight tickets for us. Food was good and the personell were super!

Nice stay. Little complication of reservation, which is not on name or company, but on some reservation code. It made troulbes, we had to get the codes. And it made troubles to our director, who came late in the night, but he didn´t got the code and he wasn´t acomodated, although he named all staff of our company, of comany InterCargo. All the people have been acomodated during the day. So, our director has to sleep in another hotel...