Mercure Gdansk Stare Miasto 4 stars

Customer review rating 4.5/5 5,883 reviews

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Mercure Gdansk Stare Miasto
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Hotel extras

  • Located close to the historic area of Gdansk, with beautiful views of the city.

  • Convenient, direct transport from the hotel to the airport and the city's business districts.

  • Functional meeting facilities with unique interior design.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • GDANSK LECH WALESAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • MassagePaying
  • Bicycles rental
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890
gdansk
poland

Tel: +48583210000

Fax: (+48)58/3210011

Check-in from 15h00

Check out up to 12h00

  • AUTOBUS, TRAMWAJ :  210 Dworzec Glowny PKP

  • By plane

    GDANSK LECH WALESA At 15km / 9.32 miles - Shuttle paying

  • By boat

    POLISH BALTIC SHIPPING COMPANY At 8km / 4.97 miles

  • By boat

    STENA LINE At 30km / 18.64 miles

  • By boat

    TERMINAL PROMOWY At 8km / 4.97 miles

  • By train

    GDANSK GLOWNY At 0.4km / 0.25 miles

GPS :54.356546, 18.651961

Companies

  • DCT GDANSK 10.0 km / 6.21 mi
  • EATON 36.0 km / 22.37 mi
  • ENERGA 3.2 km / 1.99 mi
  • FLEXTRONICS 35.0 km / 21.75 mi
  • GDANSK SHIPYARD 5.0 km / 3.11 mi
  • GDYNIA SHIPYARD 30.0 km / 18.64 mi
  • INTEL 14.0 km / 8.7 mi
  • LOTOS 7.7 km / 4.78 mi
  • NATIONAL BANK OF POLAND 2.0 km / 1.24 mi
  • PKO SA 1.5 km / 0.93 mi
  • POLPHARMA 53.0 km / 32.93 mi
  • REMONTOWA SHIPYARD 5.0 km / 3.11 mi
Companies

Your meetings and events

Thanks to our nine conference rooms with WIFI access and natural light, the Mercure Gdansk Stare Miasto hotel can accommodate groups of 6 to 250 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Gdansk Stare Miasto hotel the perfect venue for any kind of meeting.

Room descriptions and layouts

12 

meeting rooms

From 1 to 270 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Outdoor terrace 250 m2 with views of the historic sights of Gdansk

  • Video conferencing

  • Audiovisual equipment

  • Lectern

  • Day light

  • Syndicate rooms

  • Overhead projector

  • WIFI Wireless Internet access

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from a Standard Room with the best view of the city or a Privilege Room, which offers a wide range of additional services.

Standard Room with a single bed.

  • Max. number of persons: 1
  • Area: From 20 m² / 215 sq ft
  • Views: City View, Harbour view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Comfortable standard room with 2 single beds.

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Comfortable standard room with a queen-size bed.

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Comfortable Privilege room with a double bed.

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Views: City View, Historic side view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom: Ride a bike in Tricity

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Comfortable room with 1 double bed, overlooking the Old Town.

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Comfortable room with 2 single beds, overlooking the Old Town.

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City View, Panorama view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

WINESTONE

Type of cuisine: International

Great food and aromatic wine are a passion we share with our guests. In Winestone, you will find local specialties and a varied menu of dishes made from carefully selected ingredients.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KUPIECKA

Type of cuisine: International

WINESTONE

Non contractual photo

The bar, located in the lobby, is the hub of the hotel. Modern decor, comfortable chairs and a long bar with seating create a relaxed atmosphere. The Winestone Bar perfectly captures the exceptional character of the Mercure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Gdansk Stare Miasto

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,883 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,587 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

New situation

Customer review rating 4.5/5

C. U. Business - 18/01/2021 Confirmed reviews ALL

As the title says, we are now in a new situation with the Wuhan virus pandemic. The hotel staff are doing their best to make our stay as if there no pandemic in a way the meets the regulations. I felt good and safe all the time I was there.

All good

Customer review rating 4.5/5

Anonymous Business - 30/11/2020 Confirmed reviews ALL

Glad all the safety measures were taken care of. Thank you!

Good stay

Customer review rating 4.5/5

Erlend H. Business - 07/11/2020 Confirmed reviews ALL

Having stayed in this hotel several times earlier, I know what to expect. The hotel has comfortable rooms with view, snd the bathrooms are spacious enough. The breakfast buffet is good, and the covid situation was handled well by the hotel. Guests are not serving themselves, but point out to the waitress from behind a symbolic barrier which food items they wish. This works fine, and distance between tables is good enogh for the guests to remove the mask once seated. The lobby bar is good, and also serve some food. During these challenging covid times with very few travellers, all hotels must cut costs. In this hotel it does not really make impact on the guests.

Customer review rating 4.5/5

Mark L. Solo - 30/10/2020 Confirmed reviews ALL

Excellent welcome, my special request met and staff extremely good

Another great stay

Customer review rating 4.5/5

Pawel Solo - 19/10/2020 Confirmed reviews ALL

Very good front desk, specially night shift. At the restaurant and bar i felt like at home, lady was extremely nice. Also at the breakfast stuff was so nice. Breakfast in general was really good in pandemic times. Everywhere there are disinfection liquids so i felt safe there. I can recommend this hotel to everyone for short and long stay. Beside stuff location is great, so close to main attractions of Gdansk.

Dear Mr J., we are truly happy by reading your kind words :) It is really important for us, to hear that our Guests feel with us like at home :) That is truly valuable for us :) Hope we will have a chance to host you more than once in future :) maybe during winter time? Gdańsk is magical in winter :) Kind regards, Aleksandra Guest Experience Manager
Customer review rating 4.5/5

Mike Couples - 12/10/2020 Confirmed reviews ALL

Very friendly and service-minded staff at the breakfast and at the reception.

weel located

Customer review rating 4.5/5

Leonardo V. H. Solo - 09/10/2020 Confirmed reviews ALL

t is Corona time, so all was very quite, but the hotel is great.

Great stay.

Customer review rating 4.5/5

Caroline Families - 01/10/2020 Confirmed reviews ALL

Very satisfied with my stay.

Good central location, very Pleasant and friendly staff.

Customer review rating 4.5/5

Claus H. Friends - 26/09/2020 Confirmed reviews ALL

From ordering the room to check out very happy with the staff. When problem with the aircon and power sockets occured, it was fixed asap. Breakfast good, even with the special arrangements with the pandemic!

Great hotel

Customer review rating 4.5/5

J. P. Couples - 22/09/2020 Confirmed reviews ALL

Superb accommodation with extremely pleasant and helpful reception staff.

very comfortable,clean, great breakfast

Customer review rating 4.5/5

Sheida V. Solo - 19/09/2020 Confirmed reviews ALL

I felt very safe with good cleaning and excellent breakfast and care

Customer review rating 4.5/5

Simon Business - 13/09/2020 Confirmed reviews ALL

Very good quiet room

Not without issues

Customer review rating 4.5/5

As Couples - 10/09/2020 Confirmed reviews ALL

Problems: 1) Room of "Privilege" standard "had issues with window" hence it was suggested to switch to "Standard" which I accepted 2) Additional things being part of "Privilege" offer were supposed to be brought and that didn't happened during my stay 3) New room had issues with it's electronic lock so I wasn't able to get in after coming back from city trip - this ended up with another relocation to different room

Dear Mr S., Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Nevertheless, as the apologies and the compensation of mentioned inconvenience I would like to offer you additional 2000 points for your loyalty ALL card. Please, attache your loyalty card number or provide me an a-mail under which the card was created, so I will be able to credit points of proper loyalty card. My e-mail address is al… Kind regards, Alelsandra Wentowska Guest Experience Manager

cigarettes smoke in room

Customer review rating 4.5/5

P Business - 10/09/2020 Confirmed reviews ALL

location is ok, breakfast quite poor - no corissants, other person server with fresh eggs even this was not proposed to others not speaking polish, smoke was felt in the room/especially in bathroom

Dear Sir, thank you for leaving your review regarding stay in our hotel. Please accept my apologize for caused situation in breakfast room. I would like to ensure you, that we provide safety standards and equal treatment for all our Guests. Also I've passed your comment to our Housekeeping team. We would like to mentioned, that all our rooms are non smoking, so it is not allowed to smoke in the room. Kind regards, Aleksandra Guest Experience Manager

Room has seen better days!

Customer review rating 4.5/5

Re Solo - 07/09/2020 Confirmed reviews ALL

Polite and friendly staff - throughout the departments involved. I had booked a standard room for 4 nights. Due to upgrade possibilty (Gold status), I asked beforhand to stay in the booked category as this room type feels a lot brighter (was in Privilege in Aug/Sep 2019). I found the little "extra treat" in the shape of a chocolate bar (!) for 4 zl and 2 (each200ml) soft drinks (Pepsi and apple juice) quite laughable to be honest! I would have expected, that if I refrain from getting upgraded due to my Gold status (and the hotels was not full at the time), that at least you would have availed the Nespresso coffe maker from the Privilege room .. anyway. My room, 1610, has for sure seen better days - the tiled entrance looks dirty, worn out and cheap. So does the shower door. Mold visible in the silicone sealings. Chalky rainshower which leads water spray everwhere (if I wouldn't have cleaned it). Furniture way too big for a room size like this. 2 chairs instead of 1 chair plus a huge armchair would have done it. Mattress way too soft (back pain in t he morning). The ambiance of the 16th floor (arpet with huge dirt spots), wall colours, darkness - little welcoming. Looks like a remnant of the 90s, and whoever had ever designed this must have been on drugs! Sorry to say! The view is stunning facing Gdansk Old Town. The location is good as well - convenient for a stroll through the city. Convenient to Gdansk Glowny as well. I was happy during my stay in Aug/Sep 2019. According to my experience during THIS stay (Sep 2020), I would not come back and would not recommend this hotel to my friends. There are better option for the same money or less in locations as good or closer to the Old Town!

Dear Mr E., Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Nevertheless as the apologies and the compensation of mentioned inconvenience I would like to offer you additional 2000 points for your loyalty Gold ALL card. Please, attach your loyalty card number (or provide me an a-mail under which the card was created), so I will be able to credit points of proper loyalty card. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. My e-mail address - al… - is under your disposal. Kind regards Alelsandra Wentowska Guest Experience Manager

Decent stay

Customer review rating 4.5/5

Arturas B. Couples - 07/09/2020 Confirmed reviews ALL

Conveniently located hotel, clean rooms with facilities in good condition. We arrived around midnight and after check-in we were given keys to a room with someone already sleeping there. Needless to say, that was not comfortable for us, nor the other guest who we woke up in a scare. We kept our luggage against our own door for the rest of the stay, worrying this will happen to us too. The room was clean and as we stayed only two nights, we did not need a cleaning service. However, the idea that guests need to request cleaning service 1 day in advance is utterly terrible. In our situation, we could not get it anyway, even if we asked. Despite that, it was a decent stay. I also appreciated the hand-written welcome note in Lithuanian.

Relaxing stay

Customer review rating 4.5/5

Mark S. Solo - 07/09/2020 Confirmed reviews ALL

Very helpful and friendly service, always welcoming. Found the hotel very relaxing & peaceful. Would definatley stay here again if I return to Gdansk.

Dear Mr s., thank you so much for all kind words. We are truly happy you had such a nice stay and hope to see you back in Gdańsk really soon :) Kind regards, Aleksandra Guest Experience Manager

Enjoyed my stay!

Customer review rating 4.5/5

Giuseppe C. Friends - 03/09/2020 Confirmed reviews ALL

Very centrally located, friendly staff, smallish room, breathtaking view, beautiful city. Who wants more? A better shower... but I think it is not possible. The shower is included in the bathtub, which is way too high. A young person may have some difficulties, let alone a "mature" guest who has to climb over the tub. The shower is literally too short for an adult. Then you have to climb back from the tub and its quite dangerous. This was tge really negative aspect of my stay.

Another good stay

Customer review rating 4.5/5

David A. Solo - 01/09/2020 Confirmed reviews ALL

Despite the restrictions imposed by the Covid-19 pandemic, I fully enjoyed my stay at the Mercure. The hotel's methods of ensuring social distancing, provision of hand sanitizers and so on meant that guests received the best possible service within the current national guidelines. In my view the arrangements at the Mercure, gave guests a better than I had recently at another internationally known hotel chain.

well located, good stay and service

Customer review rating 4.5/5

Wawan S. Couples - 31/08/2020 Confirmed reviews ALL

good location hotel, good services and nice staff to help guest

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