Mercure Gdansk Stare Miasto 4 stars

Customer review rating 4.5/5 6,187 reviews

ALLSAFE approved hotel

Mercure Gdansk Stare Miasto
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+ 13 Services

Hotel extras

  • Located close to the historic area of Gdansk, with beautiful views of the city.

  • Convenient, direct transport from the hotel to the airport and the city's business districts.

  • Functional meeting facilities with unique interior design.

  • Monitored hotel parking

  • Sunny, outdoor 250 m2 terrace with views of the historic sights of Gdansk

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage Paying
  • Bicycles rental
Business services
  • 12 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 gdansk

Tel: +48583210000

Fax: (+48)58/3210011

Check-in from 15h00

Check out up to 12h00

  • AUTOBUS, TRAMWAJ :  210 Dworzec Glowny PKP

  • By plane

    GDANSK LECH WALESA At 15km / 9.32 miles - Shuttle paying

  • By boat


  • By boat

    STENA LINE At 30km / 18.64 miles

  • By boat

    TERMINAL PROMOWY At 8km / 4.97 miles

  • By train

    GDANSK GLOWNY At 0.4km / 0.25 miles

GPS :54.356546, 18.651961


  • DCT GDANSK 10.0 km / 6.21 mi
  • EATON 36.0 km / 22.37 mi
  • ENERGA 3.2 km / 1.99 mi
  • FLEXTRONICS 35.0 km / 21.75 mi
  • GDANSK SHIPYARD 5.0 km / 3.11 mi
  • GDYNIA SHIPYARD 30.0 km / 18.64 mi
  • INTEL 14.0 km / 8.7 mi
  • LOTOS 7.7 km / 4.78 mi
  • NATIONAL BANK OF POLAND 2.0 km / 1.24 mi
  • PKO SA 1.5 km / 0.93 mi
  • POLPHARMA 53.0 km / 32.93 mi
  • REMONTOWA SHIPYARD 5.0 km / 3.11 mi

Your meetings and events

Thanks to our nine conference rooms with WIFI access and natural light, the Mercure Gdansk Stare Miasto hotel can accommodate groups of 6 to 250 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Gdansk Stare Miasto hotel the perfect venue for any kind of meeting.

Room descriptions and layouts


meeting rooms

From 1 to 270 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Soundproof

  • Flipchart

  • Outdoor terrace 250 m2 with views of the historic sights of Gdansk

  • Video camera

  • Video conferencing

  • Audiovisual equipment

  • Office

  • Lectern

  • Podium

  • Day light

  • Syndicate rooms

  • Overhead projector

  • WIFI Wireless Internet access

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

  • High speed transmission

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from a Standard Room with the best view of the city or a Privilege Room, which offers a wide range of additional services.

Our restaurants and bars


Type of cuisine: International

Great food and aromatic wine are a passion we share with our guests. In Winestone, you will find local specialties and a varied menu of dishes made from carefully selected ingredients.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -


Type of cuisine: International

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed


The bar, located in the lobby, is the hub of the hotel. Modern decor, comfortable chairs and a long bar with seating create a relaxed atmosphere. The Winestone Bar perfectly captures the exceptional character of the Mercure.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Mercure Gdansk Stare Miasto

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,187 reviews


TripAdvisor Rating 4.0/5

1,601 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location. Close to the Train Station. Good view from upper floors.

Customer review rating 4.5/5

Finn Solo - 26/07/2021 Confirmed reviews ALL

Very helpful and friendly staff in the reception and restaurant. I paid for 3 nights, but checked out one day earlier. Got my money refunded. Had delivered laundry, which came to the hotel after i had left to an apartment in Gdansk. They sent it by taxi to my new adress free of charge. Fantastic service. Will absolutly use this hotel again.

Great place

Customer review rating 4.5/5

Maciej Families - 23/07/2021 Confirmed reviews ALL

Everything was top notch, except for the room being slightly too little for a family 2+1 (<1y/o)

Good stay!

Customer review rating 4.0/5

Nick Couples - 15/07/2021 Confirmed reviews ALL

We checked in before planned time which is a big plus, service was good. The only minus is that we didn't have any one-time toothbrushes or tooth paste.

Excellent location, helpful staff

Customer review rating 4.5/5

Jmb Families - 13/07/2021 Confirmed reviews ALL

The hotel is nicely located at walking distance between the points of interest and the train station making it a good option for visiting the city and the region. The staff was professional and friendly, eager to ease our stay. Sanitary precautions that applied at the time of our visit were well implemented. Breakfast was a good experience as well.

Customer review rating 5.0/5

Ernesto R. J. Solo - 13/07/2021 Confirmed reviews ALL

I'm very comfortable and satisfied your services, employees are very accommodating...

Excellent hotel in the perfect location

Customer review rating 5.0/5

Kevin C. Couples - 05/07/2021 Confirmed reviews ALL

Simply "fantastic"!

Everything you need for a perfect stay

Customer review rating 5.0/5

G.l Couples - 22/06/2021 Confirmed reviews ALL

As always a very pleasant and nice stay in this Mercure "Stare Miasto" hotel in Gdansk. Very friendly staff who are paying a lot of attention to the guests! Super breakfast and perfect location to discover the beautiful city of Gdansk!

Nice hotel

Customer review rating 3.5/5

Mercure G. N. H. T. A. N. Families - 31/05/2021 Confirmed reviews ALL

We liked the hotel location and friendly staff. From second day restaurants opened so we had a good breakfast. I didn’t like the mattress at all. It had a deep dent in the center so I had to squeeze at the edge of it to sleep well.

Great personal Attention, very helpful

Customer review rating 4.5/5

Keith U. Friends - 28/05/2021 Confirmed reviews ALL

We booked for 2 nights and the stay was excellent, great rooms and service during the difficult times Provided booking assistance for tours and taxi’s Most enjoyable stay

Good location, spacious hotel, good bed

Customer review rating 4.0/5

Erik V. D. P. Friends - 28/05/2021 Confirmed reviews ALL

very good

as expected

Customer review rating 4.0/5

Joey G. Business - 27/05/2021 Confirmed reviews ALL

short stay, roomservice breakfast was allright. had perhaps hoped for a bigger portion of eggs but besides that it was fine. Nice shower.

Best hotel in Poland

Customer review rating 5.0/5

Gabriele S. Families - 17/05/2021 Confirmed reviews ALL

Everything was perfect: early check in late check out free room update clean room kind and helpful staff. Amazing location Thanks to Paulina Alexsandra Monika and all staff!

Stare Miasto means Old Town in Polish language and this hotel is on the edge of it.

Customer review rating 4.0/5

Constantijn U. Business - 16/05/2021 Confirmed reviews ALL

With the Wuhan virus restrictions limiting your normal experience, the hotel staff is doing their best to make your stay as normal as possible. Despite these restrictions, I has a pleasant stay again. There is however a remark I would like to make: The person in the room above me walked around the room like an elephant. This was also the case during my previous stay in another room on a different floor. As the hotel is not exactly sold out, I would like to suggest that the rooms directly above the room occupied are kept empty as much as possible. By keeping this method, it keeps noise made by those above me to an absolute minimum.


Customer review rating 5.0/5

Rafal Business - 12/05/2021 Confirmed reviews ALL


Always enjoy my stay

Customer review rating 3.5/5

Allan P. Business - 15/04/2021 Confirmed reviews ALL

As usual good service just a shame of the covid situation

Dear Mr P., We very much appreciate your comments regarding your stay at the Mercure Gdansk Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Kind regards from Gdańsk, Aleksandra Guest Experience Manager

Not impressed

Customer review rating 3.0/5

Marta Couples - 12/04/2021 Confirmed reviews ALL

We stayed in the hotel overnight. The hotel is in a great location. The building is pretty impressive. The staff is very nice and friendly. The breakfast was very good. Unfortunately, we found our room quite dirty. There was some hair in the shower. The armchair was cover with some suspicious stains. A spare pillow was covered in lipstick. We didn't expect that from a 4-star hotel. Also, the extra paid car park didn't fill us up with confidence. It's actually more convenient to leave a car in a public space in front of the hotel.

Dear Mrs B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please accept my apologies for caused inconveniences. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aleksandra Guest Experience Manager

It's not a 4 star hotel - currently(COVID) don't take it

TripAdvisor rating 2.0/5

mjbusinesss Business - 20/06/2020 TripAdvisor review

Rooms with leaking showers, breakfast is a mistake - cheapest ingridients - ham,old bread, lactosfree only milk, no lactosefree yogurt, no lactosefree chees. No roomservice during my 3 night at hotel. It was suprise for me after seeing previous reviews.

Comfortable hotel close to the Old Town

TripAdvisor rating 4.0/5

spaceteddy Couples - 09/12/2019 TripAdvisor review

The high-rise hotel building is 40 years old but renovated to modern Mercure standards. The reception staff was friendly and knowledgeable. Our privilege room was spacious and had good views of the city. All the amenities worked well except for the coffee maker which did not work at all. The buffet breakfast was good and we could order additional items, such as eggs any style, which were not in the buffet spread. We also enjoyed complimentary welcome drinks in the lobby restaurant bar.

Close to station; shops and short walk to Old Town

TripAdvisor rating 4.0/5

713marilynf Couples - 09/10/2019 TripAdvisor review

This pleasant hotel has a welcoming feel. It is close to the station and opposite a modern shopping centre. The short walk into the Old Town is easy. The breakfast at the hotel was diverse with excellent service from staff. Gluten free bread was available for me. The restaurant was fine and I enjoyed the Polish red wine. The only draw back was the shower over a deep bath.

close to the railway and bus station and close to the old town

TripAdvisor rating 4.0/5

Johan v Solo travel - 28/07/2019 TripAdvisor review

Very nice breakfast. I especially like the machine to make your own vegetable juice. The higher floors have on one side of the hotel a view over the ship yards on the other side you see the old town. You're close to the bus and train station (take the underground passage way) and to the bus that takes you to the airport. Of course you can also use services of taxis or Uber. Shops and restaurants are also nearby.

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