Mercure Gdansk Posejdon 3 stars

Customer review rating (ALL Rating) 4.5/5 4,918 reviews

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Mercure Gdansk Posejdon
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+ 21 Services

Hotel extras

  • 100 m from the beach and the sea, surrounded by a beautiful park

  • Swimming pool, saunas and gym included in the price of stay

  • Family facilities, a play corner and an outdoor playground for children

  • Rich breakfast buffet with local products

  • Winestone Restaurant offers original dishes in the form of Les Planches

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Gdansk Posejdon

UL KAPLICZNA 30
80341 gdansk
poland

Tel: +48585113000

Check-in from 15h00

Check out up to 11h00

  • Gdansk Oliwa Bus Station:  143 Pomorska Street

  • Gdansk Glowny Tram Station:  2 - 8 Gdansk Jelitkowo

  • By plane

    GDANSK LECH WALESA At 15km / 9.32 miles

  • By train

    GDANSK OLIWA At 2km / 1.24 miles

GPS:54.423397, 18.59725

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINESTONE

Winestone restaurant is a culinary hallmark of Mercure brand. The menu offers remarkable les planches dishes (served on stone pads) and a wide variety of wines from around the world.

Your meetings and events

MEETINGS/BANQUETS To organize a meeting or conference, please consult reception or contact the sales coordinator directly, tel/dial 3367.

Room descriptions and layouts

7 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious rooms, equipped with comfortable, large beds, as well as a view of the green park surrounding the hotel are a guarantee of a successful stay. All our rooms offer 25 m2 of space and are equipped with TV, tea and coffee facilities, a fridge and free WIFI. Most rooms above the ground floor have access to a balcony.

Our guest reviews for
Mercure Gdansk Posejdon

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,918 reviews

TripAdvisor Rating 4.0/5

628 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Super Posejdon

TripAdvisor rating 5.0/5

annaj78 24/01/2022 TripAdvisor review

Lovely hotel , very friendly staff, cosy rooms with balcony . Very Good breakfast , and the Best location we Can dream about. 3 minutes walk to the beach . I was in this hotel many times , deffinitely I will be back soon

5

Customer review rating 5.0/5

B Families - 14/01/2022 Confirmed reviews ALL

ok

Dzień dobry Panie Bogusławie, pragniemy serdecznie podziękować za wypełnienie ankiety, pozytywną opinię oraz wysoką ocenę. Bardzo cieszymy się, że pobyt był udany i już dzisiaj zapraszamy Pana do odwiedzenia nas ponownie. Pozdrawiamy serdecznie Zespół Mercure Gdańsk Posejdon

well located, friendly staff

Customer review rating 5.0/5

Tomasz Families - 10/01/2022 Confirmed reviews ALL

I booked again:-)

Dzień dobry Panie Tomaszu, pragniemy serdecznie podziękować za wypełnienie ankiety, pozytywna opinię oraz wysoką ocenę. Bradzo cieszymy się, że pobyt był udany, będzie nam miło gościć Pana ponownie. Serdecznie zapraszamy Zespół Mercure Gdańsk Posejdon

Very good experience with my wife and 3 kids

Customer review rating 4.5/5

Maged A. Families - 28/12/2021 Confirmed reviews ALL

Hotel is a bit far from Sopot city center however public transportation is 100 meter away from Hotel with direct busses to city center every 40 min., Breakfast was good with variety of choices - the kids enjoyed playing baby foot as well as the swimming pool XSMAS decoration at the Hotel was good my only negative comment is : The heating in the room wasn't enough

Dear MAGED A., we very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Mercure Gdańsk Posejdon Team

Cold in the room (privilege double room), very poor breakfast. Good thing - hotel is located close to the sea

Customer review rating 2.0/5

Anonymous Couples - 12/12/2021 Confirmed reviews ALL

Cold in the room (privilege double room), very poor breakfast. Good thing - hotel is located close to the sea.

Dear Guest, thank you for sharing your feedback to us. We are very sorry to hear that the room and breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. We apologize for the low temperature in the room caused by the breakdown. We are very sorry that the proposed replacement solution did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Mercure Gdańsk Posejdon Team

Just OK

Customer review rating 2.5/5

Anonymous Couples - 03/12/2021 Confirmed reviews ALL

I had to leave one day earlier and I asked for refund for last day. Manager refused. Sorry you will not see me anymore

everything was perfect!

Customer review rating 5.0/5

Gabriel Couples - 23/11/2021 Confirmed reviews ALL

i simply love this hotel. Very nice and friendly staff (receptionist, cleaning lady, waitress and management). Rooms are very clean and location is great. Hotel looks beautiful and it is just near by the sea i will come back for sure, see You next time!

Dear GABRIELE, we very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Mercure Gdańsk Posejdon Team

We had a very good stay at Mercure Gdansk Posejdon.

Customer review rating 4.0/5

Anonymous Business - 12/10/2021 Confirmed reviews ALL

I was in Gdansk for work and visiting the main sights. We were at the hotel just to sleep and had good, comfortable, quite, nights.

Poor service

Customer review rating 1.0/5

Lawrence Solo - 25/09/2021 Confirmed reviews ALL

I booked a stay for 16 days, and had requested a room near the elevator. Following are the issues: 1. The second day of my stay I requested a handicap room with access to the room temperature control. The desk clerk told me no rooms were available. I asked her to check with the manager and get with me. During the entire stay I never heard from the manager nor was my room changed. Management needs to be trained on customer service. 2. Because the bathroom tub was so high, I could not step over to shower. Because I was not changed to a handicap room, to shower each day I had to go to the pool showers where there was no step. I did this for 15 days! Terrible to endure this trip each day and plan around the hours the pool area was open. Handicap availability should be a priority concern. 3. I requested help from the front desk as to how to place a local phone call. The first clerk told me to dial +48. I tried to call using this method, and it did not work. I returned to the front desk and was told to dial 0048 and then the number. Same result, I could not call out. I tried again the next day with a third clerk and he told me it was not possible to make a local call from my room. Clerks need training. 4. The young white blonde haired young man, desk clerk, was extremely rude to me with every interaction. He did not respond to 'good morning', never said 'thank you', had no eye contact with me, and spoke quite rudely. When he checked me out of the hotel, I was not given a list of charges. In fact, he took my credit card, ran it through the machine, returned the card to me, but I never even got a copy of the receipt. He turned and walked away at the end without saying a word. He needs to be trained in customer service. 5. One fish meal from the restaurant, I found a dead fly on the fish. I reported this to the server, who took the fish and asked if I wanted another one. Not wanting to try it again, I just had a bowl of soup. The chef did send a dessert with his apologies. This was the worst hotel stay I have ever had in 71 years.

well located but rather as a Ibis level

Customer review rating 3.5/5

Dorota Families - 17/09/2021 Confirmed reviews ALL

All good but restaurant and bar closed at 10.00pm, no snacks even available, no mini bar in rooms and just sparkling water available. I used to have different experience while using Mercury brand. Generally nice service, clean hotel, all good for one night stay. Thank you.

Holiday hotel not up to standard

TripAdvisor rating 2.0/5

classiccarz 23/08/2021 TripAdvisor review

We are a family of six with older children (15 - 21y) who all have more than enough experience with hotels and this hotel didn't pass for any of us. I understand that the holiday period is there and that the hotel was fully booked which allows a few minor mistakes but this was definitely not up to standard. The breakfast was good quality wise but overcrowded, tables and floors not clean, the bar is not what you would expect, the rooms are old. I am sorry to say but this is not what you would expect and hope for.

Very expensive, not worth

Customer review rating 2.5/5

Zuzanna Families - 27/07/2021 Confirmed reviews ALL

Very expensive prices based on the standard of the hotel. Food in the restaurant very average. I got not cooked enough food and also I got sick after another one. Menu not for kids even if its called "For kids" Stuff doesnt know the covid rule and was pushing my 2,5 year old. I came to relax and the only thing i was doing was stressing

Best Hotel in Gdansk

Customer review rating 5.0/5

Tomasz Families - 09/06/2021 Confirmed reviews ALL

It was a very good experience. The hotel is truly amazing, very clean and in one of the best spots in town, literally few meters away from the beach. For a family stay - I can't imagine there's a better stay in Gdansk, really. Always willing to come back.

Szanowny Panie Tomaszu, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Hotel Mercure Gdansk Posejdon. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Z poważaniem, Zespół Mercure Gdańsk Posejdon

Well located, good and kind service

Customer review rating 4.0/5

Lukasz Families - 07/06/2021 Confirmed reviews ALL

Everything was as should be

Szanowny Panie Łukaszu, serdecznie dziękujemy za pozytywną opinię na temat pobytu w Mercure Gdańsk Posejdon. Zapraszamy ponownie. Z pozdrowieniami, Załoga Mercure Gdańsk Posejdon

Anastasia and Marine were great, very supportive and helpful.

TripAdvisor rating 5.0/5

marcink0k0szka 11/10/2020 TripAdvisor review

Anastasia and Marine were great, very supportive and helpful. My daughter loves them. I hope I will get better offer next time but definitely I will visit you again, You hamburger was also very tasteful!

Dear Guest, thank you for such a positive feedback. We are happy to hear that your stay was pleasant. We are looking forward to seeing you again! Best regards, Mercure Gdańsk Posejdon team

Nice hotel with a very good location.

TripAdvisor rating 4.0/5

KjerstiJullumF 09/08/2020 TripAdvisor review

We were very happy with our stay at this hotel, but the restaurant was not a big experience. Otherwise, the room was very nice, and we got cold drinks and coffee every day:-) The hotel was situated very close to the beach. The room also had a nice little balcony. The bed was really comfortable and the service at the reception was very good. The fitness area was ok, a bit small and very busy. The swimmingpool was also ok, but a little busy. They should have divided the swimmingpool between the children that was playing and the adults that wanted to swim.

Great hotel

TripAdvisor rating 5.0/5

KacperWisniewski93 Couples - 06/10/2019 TripAdvisor review

It's a great hotel just few minutes walk from lovely beach. Room was very clean, quite and had great view. Staff was friendly and helpful. We also enjoyed delicious breakfast. Higly recommended as it's a great value for this price.

Dear Guest, Thank you for taking time to tell us about your experience at the Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. We are really glad that our breakfast and service of our staff meet the challenge. Hopefully to see you again in the future. With best regards, Mateusz Grochowalski Guest Experience Manager

Peaceful

TripAdvisor rating 5.0/5

AntmanRuns Solo travel - 21/09/2019 TripAdvisor review

The place was great, I liked the vibe, the breakfast was delicious, room felt cozy etc. Location is in a beautiful area with lots of places to go for walk, tram within walking distance. I would stay here again next time I'm in Gdańsk!

Dear Guest, Thank you for your great opinion. Hopefully to see you also next time in Mercure Gdańsk Posejdon. With best regards, Mateusz Grochowalski Guest Experience Manager

Good location, nice hotel but gym needs updating

TripAdvisor rating 3.0/5

Gizmo39 Solo travel - 29/06/2019 TripAdvisor review

I was in a Privilege room which was very nice with a balcony outside. Unfortunately wasps also were visiting the balcony so I tended not to use it. Breakfast was good but very busy which became annoying when waiting for long periods of time for coffee. The bar/restaurant was good. I did not use the pool but all looked good. I did use the gym but was disappointed at how old and shabby the equipment was.

Dear Guest, thank you for your honest opinion about staying at Mercure Gdańsk Posejdon. We are pleased to find out that your general impression about our hotel was positive. At the same time I would like to sincerely apologize for any inconvenience related to your stay. It happens, for reasons beyond our control, that there are, for example, wasps so it is necessary to report such situation on the spot so that we can react immediately. I deeply hope that the situation has taken place, however, it will not affect your choice of whereabouts at the next visit to Gdańsk and you will visit the Hotel Mercure Gdańsk Posejdon again. With best regards, Mercure Gdańsk Posejdon Team

Really one of the best!

TripAdvisor rating 5.0/5

Jet565289 Family - 14/03/2019 TripAdvisor review

Everything is perfect: location, room, service, price and so on. We have to travel a lot and this is one of the best. We will certainly visit this hotel in the future again. We felt like at home and had a super time.

Dear Guest, Thank you for your great opinion. Hopefully to see you also next time in Mercure Gdańsk Posejdon. With best regards, Mateusz Grochowalski Guest Experience Manager

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