Mercure Gdansk Posejdon

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Mercure Gdansk Posejdon 3 stars

Customer review rating (ALL Rating) 4.6/5 1,494 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 100 m from the beach and the sea, surrounded by a beautiful park

  • Swimming pool, saunas and gym included in the price of stay

  • Family facilities, a play corner and an outdoor playground for children

  • Rich breakfast buffet with local products

  • Winestone Restaurant offers original dishes in the form of Les Planches

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Gdansk Posejdon

UL KAPLICZNA 30
80-341 GDANSK
Poland

  • Gdansk Oliwa Bus Station:  143 Pomorska Street

  • Gdansk Glowny Tram Station:  2 - 8 Gdansk Jelitkowo

  • By plane

    GDANSK LECH WALESA At 15km / 9.32 miles

  • By train

    GDANSK OLIWA At 2km / 1.24 miles

GPS:54.423397, 18.59725

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINESTONE

Winestone restaurant is a culinary hallmark of Mercure brand. The menu offers remarkable les planches dishes (served on stone pads) and a wide variety of wines from around the world.

Your meetings and events

CONFERENCES/BANQUETS For the organization of a meeting or conference, please contact the reception or directly the Sales Coordinator, tel/dial 3399

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

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Our accommodation(s)

Spacious rooms, equipped with comfortable, large beds, as well as a view of the green park surrounding the hotel are a guarantee of a successful stay. All our rooms offer 25 m2 of space and are equipped with TV, tea and coffee facilities, a fridge and free WIFI. Most rooms above the ground floor have access to a balcony.

Our guest reviews

Our guest reviews for
Mercure Gdansk Posejdon

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,494 reviews

TripAdvisor Rating  4.0/5  632 reviews

Overhelmly good

Customer review rating 5.0/5

Tymur B. Couples - Confirmed reviews ALL

Nice location, awesome room, great breakfast and SPA as additional attraction, 120% perfect

Great customer centricity

Customer review rating 5.0/5

Vojislav I. Business - Confirmed reviews ALL

We were warmly greeted and received all the information we ask for. The level of service was excellent.

Great location,friendly staff,good value for money

Customer review rating 4.5/5

Izabela Families - Confirmed reviews ALL

I stayed with my Mum and children as visited Poland over school break, normally live abroad and wanted treat for my Mum and kids. Nothing was a problem for staff working there and we spent most of the time in the swimming pool. lovely place and we are already planning out return soon.Well done!

Good location, great food, terrible swimming conditions allowing people from outside the hotel to use the pool hence you can swim becuase there was sooo many people

Customer review rating 2.0/5

Ania Couples - Confirmed reviews ALL

Swimming times should be reserved from hotel guests. The pool was used as a playground by kids playing "find the object at the bottom of the water" or a dad playing rafting with his daughter along the whole pool. No lifegaurd to keep control of what is happening. Most of the people were not from the hotel as you could tell from the towels and from them coming inside with winter jackets. Hence you couldnt actually swim becuase there was sooo many people. Plus the limit was for people due to covid but i dont think anyone eas respecting it at the pool was packed. Room was ok but dusty in some areas and the bathroom door did not close ( i didnt complain as i dont fuss about things like that). The food in the restaurant a la carte was amazing. The location is great. ALOT of kids using the lounge area as a playground even played football in it.. not really a calm stay in the restaurant section due to the noise in the lounge. Not possible to reseve a massage as everything was booked even to 3 days in advance..

Well located, very nice stuff, great breakfast

Customer review rating 5.0/5

Michal Families - Confirmed reviews ALL

Great time !

Szanowny Panie Michale, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jesteście zadowoleni ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Wami ponownie! Pozdrawiam, Magdalena Rucińska Kierownik ds. relacji z gościem

Super Posejdon

TripAdvisor rating 5.0/5

annaj78 TripAdvisor review

Lovely hotel , very friendly staff, cosy rooms with balcony . Very Good breakfast , and the Best location we Can dream about. 3 minutes walk to the beach . I was in this hotel many times , deffinitely I will be back soon

5

Customer review rating 5.0/5

B Families - Confirmed reviews ALL

ok

Dzień dobry Panie Bogusławie, pragniemy serdecznie podziękować za wypełnienie ankiety, pozytywną opinię oraz wysoką ocenę. Bardzo cieszymy się, że pobyt był udany i już dzisiaj zapraszamy Pana do odwiedzenia nas ponownie. Pozdrawiamy serdecznie Zespół Mercure Gdańsk Posejdon

well located, friendly staff

Customer review rating 5.0/5

Tomasz Families - Confirmed reviews ALL

I booked again:-)

Dzień dobry Panie Tomaszu, pragniemy serdecznie podziękować za wypełnienie ankiety, pozytywna opinię oraz wysoką ocenę. Bradzo cieszymy się, że pobyt był udany, będzie nam miło gościć Pana ponownie. Serdecznie zapraszamy Zespół Mercure Gdańsk Posejdon

Very good experience with my wife and 3 kids

Customer review rating 4.5/5

Maged A. Families - Confirmed reviews ALL

Hotel is a bit far from Sopot city center however public transportation is 100 meter away from Hotel with direct busses to city center every 40 min., Breakfast was good with variety of choices - the kids enjoyed playing baby foot as well as the swimming pool XSMAS decoration at the Hotel was good my only negative comment is : The heating in the room wasn't enough

Dear MAGED A., we very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Mercure Gdańsk Posejdon Team

Cold in the room (privilege double room), very poor breakfast. Good thing - hotel is located close to the sea

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Cold in the room (privilege double room), very poor breakfast. Good thing - hotel is located close to the sea.

Dear Guest, thank you for sharing your feedback to us. We are very sorry to hear that the room and breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. We apologize for the low temperature in the room caused by the breakdown. We are very sorry that the proposed replacement solution did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Mercure Gdańsk Posejdon Team

Just OK

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

I had to leave one day earlier and I asked for refund for last day. Manager refused. Sorry you will not see me anymore

everything was perfect!

Customer review rating 5.0/5

Gabriel Couples - Confirmed reviews ALL

i simply love this hotel. Very nice and friendly staff (receptionist, cleaning lady, waitress and management). Rooms are very clean and location is great. Hotel looks beautiful and it is just near by the sea i will come back for sure, see You next time!

Dear GABRIELE, we very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Mercure Gdańsk Posejdon Team

We had a very good stay at Mercure Gdansk Posejdon.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I was in Gdansk for work and visiting the main sights. We were at the hotel just to sleep and had good, comfortable, quite, nights.

Poor service

Customer review rating 1.0/5

Lawrence Solo - Confirmed reviews ALL

I booked a stay for 16 days, and had requested a room near the elevator. Following are the issues: 1. The second day of my stay I requested a handicap room with access to the room temperature control. The desk clerk told me no rooms were available. I asked her to check with the manager and get with me. During the entire stay I never heard from the manager nor was my room changed. Management needs to be trained on customer service. 2. Because the bathroom tub was so high, I could not step over to shower. Because I was not changed to a handicap room, to shower each day I had to go to the pool showers where there was no step. I did this for 15 days! Terrible to endure this trip each day and plan around the hours the pool area was open. Handicap availability should be a priority concern. 3. I requested help from the front desk as to how to place a local phone call. The first clerk told me to dial +48. I tried to call using this method, and it did not work. I returned to the front desk and was told to dial 0048 and then the number. Same result, I could not call out. I tried again the next day with a third clerk and he told me it was not possible to make a local call from my room. Clerks need training. 4. The young white blonde haired young man, desk clerk, was extremely rude to me with every interaction. He did not respond to 'good morning', never said 'thank you', had no eye contact with me, and spoke quite rudely. When he checked me out of the hotel, I was not given a list of charges. In fact, he took my credit card, ran it through the machine, returned the card to me, but I never even got a copy of the receipt. He turned and walked away at the end without saying a word. He needs to be trained in customer service. 5. One fish meal from the restaurant, I found a dead fly on the fish. I reported this to the server, who took the fish and asked if I wanted another one. Not wanting to try it again, I just had a bowl of soup. The chef did send a dessert with his apologies. This was the worst hotel stay I have ever had in 71 years.

well located but rather as a Ibis level

Customer review rating 3.5/5

Dorota Families - Confirmed reviews ALL

All good but restaurant and bar closed at 10.00pm, no snacks even available, no mini bar in rooms and just sparkling water available. I used to have different experience while using Mercury brand. Generally nice service, clean hotel, all good for one night stay. Thank you.

Holiday hotel not up to standard

TripAdvisor rating 2.0/5

classiccarz TripAdvisor review

We are a family of six with older children (15 - 21y) who all have more than enough experience with hotels and this hotel didn't pass for any of us. I understand that the holiday period is there and that the hotel was fully booked which allows a few minor mistakes but this was definitely not up to standard. The breakfast was good quality wise but overcrowded, tables and floors not clean, the bar is not what you would expect, the rooms are old. I am sorry to say but this is not what you would expect and hope for.

Anastasia and Marine were great, very supportive and helpful.

TripAdvisor rating 5.0/5

marcink0k0szka TripAdvisor review

Anastasia and Marine were great, very supportive and helpful. My daughter loves them. I hope I will get better offer next time but definitely I will visit you again, You hamburger was also very tasteful!

Dear Guest, thank you for such a positive feedback. We are happy to hear that your stay was pleasant. We are looking forward to seeing you again! Best regards, Mercure Gdańsk Posejdon team

Nice hotel with a very good location.

TripAdvisor rating 4.0/5

KjerstiJullumF TripAdvisor review

We were very happy with our stay at this hotel, but the restaurant was not a big experience. Otherwise, the room was very nice, and we got cold drinks and coffee every day:-) The hotel was situated very close to the beach. The room also had a nice little balcony. The bed was really comfortable and the service at the reception was very good. The fitness area was ok, a bit small and very busy. The swimmingpool was also ok, but a little busy. They should have divided the swimmingpool between the children that was playing and the adults that wanted to swim.

Great hotel

TripAdvisor rating 5.0/5

KacperWisniewski93 Couples - TripAdvisor review

It's a great hotel just few minutes walk from lovely beach. Room was very clean, quite and had great view. Staff was friendly and helpful. We also enjoyed delicious breakfast. Higly recommended as it's a great value for this price.

Dear Guest, Thank you for taking time to tell us about your experience at the Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. We are really glad that our breakfast and service of our staff meet the challenge. Hopefully to see you again in the future. With best regards, Mateusz Grochowalski Guest Experience Manager

Peaceful

TripAdvisor rating 5.0/5

AntmanRuns Solo travel - TripAdvisor review

The place was great, I liked the vibe, the breakfast was delicious, room felt cozy etc. Location is in a beautiful area with lots of places to go for walk, tram within walking distance. I would stay here again next time I'm in Gdańsk!

Dear Guest, Thank you for your great opinion. Hopefully to see you also next time in Mercure Gdańsk Posejdon. With best regards, Mateusz Grochowalski Guest Experience Manager

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