Hotel Mercure Poznan Centrum 4 stars

Customer review rating 4.5/5 5,424 reviews

ALLSAFE approved hotel

Hotel Mercure Poznan Centrum
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+ 10 Services

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Advantage 2

  • Advantage 3

  • Large, parking

  • Extensive conference facilities.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • POZNAN LAWICA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 13 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 poznan
poland

Tel: +48618558000

Fax: (+48)61/8558955

Check-in from 14h00

Check out up to 12h00

  • AIRPORT LAWICA :  78 BALTYK

  • GORCZYN - MILOSTOWO :  8 KAPONIERA

  • POLABSKA - DEBIEC :  10 KAPONIERA

  • By plane

    POZNAN LAWICA At 6km / 3.73 miles - Shuttle paying

  • By car

    WARSZAWA - BERLIN At 4km / 2.49 miles

  • By train

    POZNAN GLOWNY At 0.5km / 0.31 miles

GPS :52.408272, 16.912071

Companies

  • BUDERUS 10.0 km / 6.21 mi
  • ELITE CAFE 13.0 km / 8.08 mi
  • GLAXO SMITHKLINE 4.0 km / 2.49 mi
  • HAMMER 10.0 km / 6.21 mi
  • HERLITZ 10.0 km / 6.21 mi
  • HUTA SZKLA ANTONINEK 10.0 km / 6.21 mi
  • KOMPANIA PIWOWARSKA 8.0 km / 4.97 mi
  • MAN 12.0 km / 7.46 mi
  • RABEN 15.0 km / 9.32 mi
  • REEMTSMA 13.0 km / 8.08 mi
  • SCHATTDECOR 13.0 km / 8.08 mi
  • UNILEVER 8.0 km / 4.97 mi
  • VOLKSWAGEN 10.0 km / 6.21 mi

Your meetings and events

Thanks to our 11 conference rooms with WIFI access and natural light, the Mercure Poznan Centrum hotel can accommodate groups of 10 to 300 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Poznan Centrum hotel the perfect venue for any kind of meeting.

Room descriptions and layouts

13 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • Slide projector

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

Our restaurants and bars

WINESTONE

Type of cuisine: International

Our restaurant is located on the ground floor and serves buffet breakfasts, lunches and à la carte dishes. Enjoy our delicious menu that combines regional and international cuisine.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

WISE CAFE

Type of cuisine: Cafe

Pastry store and cafe which combines traditional pastries, cakes, cookies and local specialities with fresh coffee.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

WINESTONE

A real culinary revelation, Winestone delights with its wide choice of wines from around the world and outstanding dishes served on stone pads. Take a culinary journey and explore our tasty cuisine at an attractive price.

Non contractual photo

Our guest reviews for
Hotel Mercure Poznan Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,424 reviews

tripadvisor

TripAdvisor Rating 4.5/5

774 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Provided exactly what I needed for my travels

Customer review rating 4.0/5

Garret H. Business - 24/07/2021 Confirmed reviews ALL

I was impressed with how nice the hotel was and the care put in by the hotel staff.

Dear Mr. Garret, thank you for your stay, time spending to answer the Guest Satisfaction Survey and for so many kind words. As the air plane crews like to use the sentence "safety first", our Guests safe and satisfaction are our top priorities. We are glad that we have met your expectations. We also hope that during your next stay in Poznan you will give us the opportunity to welcome you again. We will do our absolute best to make your stay better than the previous one. Kind Regards and All The Best, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Best stay in Poznan, nothing can change this.

Customer review rating 5.0/5

Tomasz Families - 19/07/2021 Confirmed reviews ALL

As always, fantastic. Best rates in the city, staff being flexible upon every demand (yes, I'm always Mr I-want-more), cleanliness, quietness, great Wi-Fi speed and coverage, very good breakfasts and overall superb vibe and friendliness.

Dear Mr. Tomasz, What can we say to such a loyal guest? :) We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments as always with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you back soon!! Sincerely, Anna - deputy front office manager.

well located, nice staff and very well managed

Customer review rating 5.0/5

Ja J. 2. Business - 18/07/2021 Confirmed reviews ALL

I do not know what to say : VERY GOOD....as usual ;)

Well located

Customer review rating 5.0/5

Stanislaw Solo - 08/07/2021 Confirmed reviews ALL

Very good stay, fantastic location and extremely comfy bed!

Dear Mr. Stanisław, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Nice stay at the good location

Customer review rating 5.0/5

Serge Couples - 03/07/2021 Confirmed reviews ALL

This is our sixth stay at this hotel and I would say this is definitely one of the best hotel in the Poznań. We even prolonged our stay here for two days during this trip. Will be happy to stay here again when be back to Poznań next time.

Dear Mr. Serge, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And of course we are waiting for your seventh time in our hotel :) Thank you so much for loyalty! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Could have been wonderful

Customer review rating 1.0/5

Amit Couples - 28/06/2021 Confirmed reviews ALL

Grievance was left as to what went wrong. Do not see a reason to repeat.

Dear Mr. V., Thank you for taking time to review our hotel. I am deeply sorry that we did not meet you expectations. All issues that you mentioned should not have happened and this particular case will be discussed on our daily meetings. Our mission is to provide the best service to our guests. We would be more than grateful receiving a second chance to serve you better. I remain at your disposal and will take care of your reservations from the beginning to the very end if you decide to stay with us gain. Sincerely Michal Grabowski Front Office Manager

Nice hotel

Customer review rating 5.0/5

Noel Business - 27/06/2021 Confirmed reviews ALL

Clean hotel , good location

Child and dog friendly

Customer review rating 4.5/5

Martijn Families - 25/06/2021 Confirmed reviews ALL

Perfect family hotel that helps with anything to make it comfortable for you, your baby, and your dog.

good stay

Customer review rating 4.5/5

M. Business - 04/05/2021 Confirmed reviews ALL

nice hotel, well situated

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Nice location

Customer review rating 4.5/5

William S. Couples - 05/03/2021 Confirmed reviews ALL

My experience is good except as always, the cooks doesnt know or understand what a fried egg is. They either overcook or not cooked well at ALL. Terrible, and they always cook what they want or think, have NEVER cook what i have EVER ordered,

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As I know he situation with fried eggs is being explained via e-mail between our reservation and food & beverage department. I will also transfer your opinion to Mrs. Paulina, as always. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Good stay

Customer review rating 5.0/5

Konrad K. Friends - 01/03/2021 Confirmed reviews ALL

Good location, helpful staff, fair price and nice room.

Dear Mr. Konrad, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Well located

Customer review rating 4.5/5

Anonymous Business - 01/03/2021 Confirmed reviews ALL

All OK, brekfast in the room.

Szanowny Panie Tomaszu, Jesteśmy bardzo wdzięczni za Pana opinię dotyczącą pobytu w Hotelu Mercure Poznan Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Anna - zastępca kierownika recepcji.

JA J. 2021

Customer review rating 5.0/5

Ja 2. J. Solo - 29/01/2021 Confirmed reviews ALL

very good as usual

Dear Monsieur Jean, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback, from such a loyal guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Great hotel

Customer review rating 5.0/5

Christina S. Families - 03/01/2021 Confirmed reviews ALL

The staff are very nice and helpful I highly recommend this hotel

Dear Ms. s., thank you for your very kind feedback after staying with us. It is always a great pleasure to deliver the high quality service to our guests, especially when they appreciate our effort. Hope to see you soon again. Stay healthy and have a nice day :) Michal - Front Office Manager

Outstanding

TripAdvisor rating 4.0/5

kamalmhatem Business - 13/07/2020 TripAdvisor review

The hotel has excellent amenities and the staff are keen on the guests satisfaction. The breakfast was served observing high standards of hygiene, and the room is at a very high degree of comfort with free coffee capsules and tea sachets at your disposal at any time.

staying in Mercure Poznan

TripAdvisor rating 5.0/5

janeroberts2018 Business - 30/07/2019 TripAdvisor review

Helpful and welcoming staff in the lobby. Comfortable room (did not get large towel replaced one day). Good space for meeting people or relaxing in entrance area. Excellent breakfasts. Overall, an hotel I would be glad to stay in again.

1 night in Poznań

TripAdvisor rating 5.0/5

slawomirjop Business - 12/05/2019 TripAdvisor review

Nice hotel with re new recently - good location (20 min by foot to main market close to train station and Poznań Ferry place and nice service, lot of dish selection for breakfast (far better then other countries)

Staff very strange(((

TripAdvisor rating 3.0/5

T4710KJigork Friends getaway - 05/01/2019 TripAdvisor review

There were two problems : in the bathroom the mixer was broken and the water did not go away , after telling the staff , the reaction was not followed. The second problem, the rate was clearly stated that Breakfast is included, but the receptionist asked for additional payment . Such problems are unacceptable for ltels of this level .

Dear T4710KJigork, Thank you for your opinion. We are very sorry for the inconvenience in the bathroom. It is unacceptable that problem was not solved in a proper way. Please accept our sincere apologies. When it comes to breakfast included in the price it is possible that it was a system failure, but to verify it please be so kind and give us more details about your stay, so we can the reason and solve the issue. If it was an unfortunate system failure we will of course offer you the refund of breakfast cost. Please be so kind and write your name and date of your stay to H3393-FO1@ACCOR.COM and give us a chance to rebuild your trust. I am looking forward to hearing from you. Kind Regards, Agnieszka Lange Front Office Shift Leader

Nice hotel

TripAdvisor rating 5.0/5

Soontaree C Family - 22/10/2018 TripAdvisor review

The hotel location is perfect easily access to town. The staff are very friendly and helpful. My bed room is very spacious with comfort bed. The room is clean. I really enjoy hotel breakfast. There are a lot of food you can choose.

Restaurant

TripAdvisor rating 4.0/5

jeanl54 Business - 31/08/2018 TripAdvisor review

The hotel is nicely located. Rooms are confortable. Restaurant staff at the Winehouse is rude and anything but friendly as far as I am concerned. Breakfast restaurant is good and staff is friendly and helpful may be they could teach the others !!!!

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