Hotel - Hotel Mercure Poznan Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Poznan Centrum

4.5/5 741 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Outdoor car park PLN 65 per day (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • POZNAN LAWICA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BUDERUS10 km / 6.21 mi GLAXO SMITHKLINE4 km / 2.49 mi HERLITZ10 km / 6.21 mi KOMPANIA PIWOWARSKA8 km / 4.97 mi RABEN15 km / 9.32 mi SCHATTDECOR13 km / 8.08 mi VOLKSWAGEN10 km / 6.21 mi
ELITE CAFE13 km / 8.08 mi HAMMER10 km / 6.21 mi HUTA SZKLA ANTONINEK10 km / 6.21 mi MAN12 km / 7.46 mi REEMTSMA13 km / 8.08 mi UNILEVER8 km / 4.97 mi

Congress centre

INT'L FAIR & TRADE CENTRE0.1 km / 0.06 mi IOR4 km / 2.49 mi PAN0.1 km / 0.06 mi

Exhibition centre

POZNAN INTERNATIONAL FAIR0.1 km / 0.06 mi

Your meetings and events

Thanks to our 11 conference rooms with WIFI access and natural light, the Mercure Poznan Centrum hotel can accommodate groups of 10 to 300 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Poznan Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Poznan Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 24 m2 2 m 0 0 8 0 8
ADAGIO 30 m2 2 m 20 12 12 12 0
LARGO 30 m2 2 m 20 12 12 12 0
PRESTO 30 m2 2 m 20 12 12 12 0
ANDANTE 40 m2 2 m 30 16 16 16 0
ALLEGRO 41 m2 2 m 30 16 16 16 0
MENUET 46 m2 3 m 26 16 16 16 0
CANTATA 72 m2 3 m 50 30 32 32 20
SCHERZO 80 m2 3 m 60 30 30 30 30
SYMFONIA 106 m2 3 m 80 50 40 40 40
MENUET CANTATA 118 m2 3 m 100 50 50 50 40
SONATA 142 m2 3 m 120 80 70 70 80
SONATA SYMFONIA 248 m2 3 m 250 120 100 120 100
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Slide projector
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

  • 228 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 159 family rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Data port in room
    • Web TV
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 4,825 reviews

Our guest reviews for
Hotel Mercure Poznan Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 741 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Friends - 07/02/2020 Confirmed reviews ALL
« Newly refurbish hotel close to exhibition halls and centre. »

Very comfortable rooms in this tastefully newly refurbished hotel. Excellent choice for breakfast, close to exhibition halls as well as city centre. Very high standard and value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liwia S., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with our restaurant team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Kamińska - deputy front office manager.

Dennis K. Business - 03/02/2020 Confirmed reviews ALL
« Everything was perfect, as always »

I'm staying at this hotel a lot. Always a pleasure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis K., We very much appreciate all your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Kasia and Patricia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As I see in your opinion something was not 100% good with the breakfast service. We would be very grateful if you would share your comments with us so that we would avoid similar problems in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Kamińska - deputy front office manager.

Wojtek Business - 29/01/2020 Confirmed reviews ALL
« Good location with very friendly staff »

Extraordinary customer service during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dzień dobry, dziękujemy za czas poświęcony na wypełnienie ankiety i cieszymy się, że dobrze się Pan u nas czuł. Życzymy miłego dnia Zespół Mercure Poznań Centrum

David F. Business - 23/01/2020 Confirmed reviews ALL
« Best hotel in Poznan »

Excellent. Very good service at front desk, bar and restaurant.

Anonymous Business - 20/01/2020 Confirmed reviews ALL
« great experience, really helpful and accommodating staff »

i stayed in the hotel for 1 night and was there with my small daughter - staff was really friendly and made our experience special.

Ja 2. J. Business - 18/01/2020 Confirmed reviews ALL
« JA J. 2020 »

GOOD & FRIEDLY AS USUAL

Kjell A. Business - 10/01/2020 Confirmed reviews ALL
« Nice room and queiet »

Breakfast could be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear KJELL A. A., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Team

Alec L. Business - 07/01/2020 Confirmed reviews ALL
« Good friendly service. »

good - staff recognize me and always smiling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alec, thank you for your stay, time spending on asnwering this Guest Satisfaction Survey and for so many constructive words. When it comes to bread quality and freshness - please accept our sincere apologies and ensurement that it was a one time issue not written in our standards. We thought that our breakfast menu including continental or english breakfast opptions with wide selection of regional goods is sufficient. We will however take a serious look on this matter. Pleace accept our spologies when it comes to long waiting for ordered lunch. We will do our best to optimize the restaurant service. We do hope though, that the dish was worth waiting for. We do our best to personalise the hotel expereince, to create long term relationships with our Guests and to make them feel expected, welcomed and important. That is why we really much hope that duing your next visit in Poznań you will give us the honor to welcome you again. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Matthew Friends - 04/01/2020 Confirmed reviews ALL
« Super friendly well-located hotel »

Excellent location, close to main train station, modern refurbished rooms and a warm & friendly welcome from the reception team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matthew, thank you for your stay, fulfilling this Guest Satisfaction Survey and such warm and kind words. It is the best prize we can get - the knowledge that we truly did our best to make our Guest stay enjoyable and comfortable. It also motivates us the most to become better and better, to satisfy our Guests needs and expectations even more. We really much hope that during your next visit in Poznań you will give us the pleasure and honor to welcome you again. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Anonymous Business - 15/12/2019 Confirmed reviews ALL
« Very nice hotel »

The welcome was very warm, and the service at the reception desk was impeccable. The room was clean, shower worked greatly. Very nice breakfast too. I was there for a concert, which led me to come back late around 22:30 on my last night with my colleague. We wanted to eat, and enjoy the “restaurant” Winestone of the hotel. They couldn’t give us ANYTHING to eat. Not even snacks. They told us that we can ONLY order room service (supposedly 24/24) if we want to eat. So I asked if they serve anything, they said yes. One hour later I was in the room ordering, when they told me that they only have cold cuts, salad, nothing warm. I was really disappointed as the overall experience was good until then.

Rich Business - 06/12/2019 Confirmed reviews ALL
« Great hotel in a central location, well appointed rooms, vibrant restaraunt and bar »

Comfortable bed, free wifi, nice choice of lighting options. Room was too warm, so opened window, option of using the air con unit would be better. Tea/coffee making facilities were ok - better quality coffee than the usual hotel offering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Richard, thank you for your stay and taking time to answer our Guest Satisfaction Survey. It is a great pleasure and encouragement to know, that most likely we have meet your expectations. Sorry for the inconvenience with the AC cotrolling unit if it was broken or not the instruction was not clear enough. We hope that openable window was a kind of solution to your satisfaction. It will be a great pleasure and privilige to welcome you again during your next stay in Poznań. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Satisfied G. Business - 21/11/2019 Confirmed reviews ALL
« Great »

I had a pleasant stay with vey professional and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your kind word will motivate us to serve you even better in the future. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Michał - Front Office Manager

Dorota Business - 21/11/2019 Confirmed reviews ALL
« Great as always. »

I like the level of service which you are offering each time I'm in Poznan. Just one remark. you should keep eye on keeping level of cleanliness as was before. This time my bathroom wasn't clean and this is very important place to keep clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. Your observations regarding the bathroom cleanliness is of high importance for us. I will pass it to our housekeeping department. I am happy to read that you enjoyed your stay in general. Have a nice day! Michał - Front Office Manager

Alec L. Business - 18/11/2019 Confirmed reviews ALL
« Good. »

As usual a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., thank you for this positive review. As there are some areas to improve I will share your comments with our team. I hope your next stay will be as pleasant as the previous one. Regards, Michał - Front Office Manager

Imi Business - 11/11/2019 Confirmed reviews ALL
« Poznan Mercure »

The hotel management takes care of the guest ! The St Martin’s. Crossaint were delivered to my room with a great note , that they appreciate me as a Gold guest ( I have the accord gold status). Today I am already in Paris MERCURE - nothing like that. I felt expected and pampered! Nice room according to my wishes, many thanks to the HOTEL Team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., on behalf of entire staff please let me thank you for your kind words. I will pass them to other team members. You are always welcome. See you soon to our hotel. Kind regards, Michał - Front Office Manager,

Krzysztof Business - 03/11/2019 Confirmed reviews ALL
« awsome »

The hotel is very modern, rooms are specious. The front desk personnel was amazing!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., wow, thank you. It is always a pleasure to receive such a wonderful review. I will share this with my team. We hope to welcome you soon at Mercure Poznań Centrum. Regards, Michal - Front Office Manager

Robert Business - 26/10/2019 Confirmed reviews ALL
« Great hotel and location. »

Very nice hotel.

Lubos Business - 23/10/2019 Confirmed reviews ALL
« Business trip Poznan »

Good location, nice room, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Team

Anonymous Business - 14/10/2019 Confirmed reviews ALL
« nice room, conveniently located (what I know), slightly noisy, but can warmly recommend the hotel. »

Nice hotel, good breakfast and restaurant with very tasty food in-house. Slightly noisy with the traffic outside, but definitely on the ok side. I can recommend it. I stayed for business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., thank you for taking time to review us. I am happy to hear that the hotel vibe and quality of breakfast was very much to your liking. We do appreciate your kind words and hope to see you soon at Mercure Poznań Centrum Hotel. Regards, Michal - Front Office Manager

Noel Couples - 11/10/2019 Confirmed reviews ALL
« need a refund from hotel »

I am very disappointed. the front desk staff gave me the wrong room type for TWO TIMES ! I have booked a DOUBLE BED room but i got twin bedroom for two times. Means front desk staff had made two times mistakes. in the end, when i checked out from the hotel, the hotel had OVER charged me PLN151.20 You may refer to booking reference : HJQDDXSP and invoice no: 124600/H3393 please refund PLN151.20 to my credit card AT YOUR EARLIEST.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., thank you for contacting Mercure Poznań Centrum hotel. At the beginning please let me apologize for the inconvenience you had with the room category. This mistake resulted from the system being not updated after floor modernization. We totally agree with you and do hope it will not happen again. What I can promise is that I will personally take care of your next reservation if we receive another chance to serve you better. As I can see our accounting contacted you a few days ago. Today the refund of 151,20 pln will be transferred to your credit card. Should you have any other questions please do not hesitate to contact me directly. regards, Michal - Front Office Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates