Hotel Mercure Zakopane Kasprowy

Hotel Mercure Zakopane Kasprowy 4 stars

Customer review rating (ALL Rating) 4.6/5 793 reviews

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Hotel extras

  • Rooms with mountain view

  • By the ski slope

  • 13 meeting rooms

  • Highlander Inn

  • Spa and Pool

ALLSAFE approved hotel

Hotel location

Hotel Mercure Zakopane Kasprowy

Szymaszkowa str


  • By plane

    KATOWICE PYRZOWICE At 160km / 99.43 miles

  • By plane

    KRAKOW BALICE At 105km / 65.25 miles - Shuttle paying

  • By helicopter

    KRAKOW BALICE At 105km / 65.25 miles

  • By helicopter

    NOWY TARG At 25km / 15.54 miles

  • By car

    A4 At 100km / 62.14 miles

  • By car

    E50 At 100km / 62.14 miles

  • By train

    NOWY TARG At 25km / 15.54 miles

  • By train

    ZAKOPANE At 4km / 2.49 miles

GPS:49.295553, 19.931204


  • ORBIS TRAVEL AGENCY 4 km / 2.49 mi
  • TERESA TRAVEL 4 km / 2.49 mi
  • ZAKOPANE TTRAVEL 4 km / 2.49 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Thanks to our 10 fully equipped conference rooms, the Hotel Mercure Zakopane Kasprowy can accommodate groups of 10 to 550 people. Our conference rooms are equipped with the latest technology. We can also help our guests organize events, which makes the Hotel Mercure Mercure Zakopane Kasprowy the perfect place for any kind of meeting.

Room descriptions and layouts


meeting rooms

From 1 to 600 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Choose from a range of options: our Standard Rooms with view of the Tatras or Gubalowka, or Superior Rooms, renovated Deluxe Rooms and Apartments with a view of the mountains. Rooms with a view of the Tatras also have a balcony.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  793 reviews

TripAdvisor Rating  4.0/5  1,650 reviews

Standing in Water and no sleep

Customer review rating 1.0/5

Sylwia J. Families - Confirmed reviews ALL

We came to this hotel as part of a family event, and that portion was a good experience, but the hotel stay was horrible. We arrived with 2 small children, while the bed was made, it was missing pillows. Then we went to shower from traveling all day, and we ended up in a tub where the water would fill up to half. now the worst part, the Airconditioner is placed right over the bed, and it's impossible to adjust so all night it was blowing the air on the kid's bed. When I mentioned this to the front desk in the morning they said we can switch rooms but there would be a fee... WOW... ok.. great 2 know.. also we asked to add our Accord number to the reservation and we still don't see any points.. ClassicMember Number 308103 1 …M B I don't think this hotel will be in our future travel plans to Zakopane.

Perfect location, very cosy rooms. perfect animators! Children loved the children zone.

Customer review rating 4.5/5

Nataliia Families - Confirmed reviews ALL

Almost everything was good

Perfect relaxation with lovely mountain view

Customer review rating 5.0/5

Ju… Couples - Confirmed reviews ALL

Nice clean hotel room, smiling personnel, good food at breakfast and dinner, modern wellness place, swimming pool... simple to say all was fine. one minus is how the building looks from out side or balcony view from room when you look down on he roofing, trash, towels, sleepers etc.

Very good stay:)

Customer review rating 4.5/5

Mohamed N. Couples - Confirmed reviews ALL

All was good

Great family stay

TripAdvisor rating 5.0/5

piotrt115 Families - TripAdvisor review

Best hotel in Zakopane we’ve been to. Very clean rooms, great breakfast and dinner buffet with variety of different dishes everyday. Spa was also nice and kids club with babysitters who took well care of our 4 year. Great location to commute by walk to Krupowki. We’ll be back for sure!

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Other web-users rate our hotel

  • 294 reviews 8.2/10 Location
  • 470 reviews 7.5/10 Room
  • 348 reviews 8.9/10 Service
  • 5 reviews 4.5/10 WiFi
  • 175 reviews 8.7/10 Breakfast
  • 165 reviews 7.3/10 Vibe
  • 96 reviews 8.6/10 Pool
  • 96 reviews 6/10 Cleanliness

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