Hotel Mercure Czestochowa Centrum 3 stars

Customer review rating 4.2/5 2,592 reviews

ALLSAFE approved hotel

Hotel Mercure Czestochowa Centrum
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+ 24 Services

Hotel extras

  • Hotel in the center of the city

  • 547 yards (500 m) from Jasna Góra Monastery

  • Suites, studios and family rooms

  • The hotel restaurant offers a unique range of meals and wines

  • Close to the sights of the Polish Jurassic Highland

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Clay tennis court (nearby)
  • Other sports activities
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Hotel Mercure Czestochowa Centrum

2 Ks J Popieluszki St
42-200 czestochowa
poland

Tel: +48343603100

Fax: (+48)34/3603200

Check-in from 15h00

Check out up to 12h00

  • BOR WYPALANKI-KUKUCZKI :  16 POPIELUSZKI

  • JESIENNA-AL.NMP-PARKITKA :  27 SZAJNOWICZA

  • LWOWSKA AL NMP OKRZEI :  12 SZAJNOWICZA

  • By plane

    BALICE - KRAKOW At 126km / 78.3 miles - Shuttle paying

  • By plane

    OKECIE WARSZAWA At 213km / 132.36 miles - Shuttle paying

  • By plane

    PYRZOWICE KATOWICE At 50km / 31.07 miles - Shuttle paying

  • By helicopter

    RUDNIKI -CZESTOCHOWA At 18km / 11.19 miles

  • By train

    CZESTOCHOWA GLOWNA At 1.6km / 0.99 miles

  • By train

    CZESTOCHOWA STRADOM At 1.5km / 0.93 miles

GPS :50.813606, 19.10414

Companies

  • CASTLE IN OGRODZIENIEC 66.0 km / 41.01 mi
  • WATER SPORTS CENTER PORAJ 25.0 km / 15.54 mi

Your meetings and events

4306 sq. ft. (400 m2) of air-conditioned meeting and multi-purpose rooms for up to 120 people and 2 extra rooms for smaller meetings of up to 16 people. All rooms have audiovisual equipment and WIFI access.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Czestochowa Centrum hotel the perfect venue for any kind of meeting.

Room descriptions and layouts

meeting rooms

From 1 to 130 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

  • Slide projector

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from a Standard Room with a view of the city or a Superior Room with a view of the garden.

Our restaurants and bars

RESTAURACJA

Type of cuisine: International

Our guest reviews for
Hotel Mercure Czestochowa Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,592 reviews

TripAdvisor Rating 3.5/5

421 reviews

Well located

Customer review rating 3.5/5

Algimantas Families - 10/09/2021 Confirmed reviews ALL

Well located hotel,nice,polite lady in the reception,comfy bed

Dear Guest, It was a big pleasure for us to host You in our hotel. We are very happy that Your stay here was pleasant and full of positive impressions. We did our best to make You feel safe and comfortable. Thank You so much for sharing with us Your opinion regarding cleaness. It is very important to us because it will help us improve our services. As the hotel is in the City Centre, we can't assume responsibility for noises coming from outside. We are so sorry for all inconveniences during stay, but with big pleasure we invite You again to the Hotel Mercure Czestochowa Centrum. Sincerely, Katarzyna Szusterowska Guest Relation Manager

Great

Customer review rating 5.0/5

Marek S. Families - 12/07/2021 Confirmed reviews ALL

Great

Well located but rooms should be slightly bigger.

Customer review rating 4.0/5

Malgorzata Z. Families - 30/05/2021 Confirmed reviews ALL

Hi there, First and foremost, thank you for hosting us. It was a very pleasant trip. We had a very good experience, the room was clean but slightly smaller than expected - the size matters when it comes to the family with children - as you may know they love to play everywhere! Thankfully, there was a little play ground close by - it would be nice to see a play ground as a part of your offer in the future or at least some play room - if possible. The staff was very nice and polite - loved them every bit! Thank you for hosting us and see you again in another 2 months!

Well located

Customer review rating 3.5/5

A. Families - 20/08/2020 Confirmed reviews ALL

Chose this hotel because of the location. Nice, clean room. a bit unpleasant smell when entered the room. bathroom could be maintained better: broken shower tub (glued together) and very poor drainage - in both shower and sink. Staff tried to be helpful.

Well established hotel prime location in Czestochowa

Customer review rating 3.5/5

Peter C. Couples - 16/08/2020 Confirmed reviews ALL

Been coming here many years, our previous experiences were much better... this time our room allocation not as good, was drab and noise from outside especially the weekends was hours of loud local disco noise through night. Staff were ok especially Ania who tried to be very helpful.

Dear Mr. Peter C., It was a big pleasure for us to host You again in our hotel. We would like to apologize You for every inconvenience which You have experienced. You review is very important for us because it helps us to improve our skills and make better the quality of our services. We invite You again to the Hotel Mercure Częstochowa Centrum. We will try our best to make You feel much better during Your next stay here. Sincerely, Katarzyna Szusterowska Guest Relation Manager

very convenient stay in good location

Customer review rating 5.0/5

Damian Families - 03/08/2020 Confirmed reviews ALL

it was very convenient stay in good location opposite to Bright Mountain, close to main tourist street. Very friendly personnel, very comfortable room, good breakfast.

Dear Mr. Damian, It was a big pleasure for us to host You in our hotel. We are very happy that Your stay here was wonderful. Your positive opinion not only makes us happy but also encourages to work hard, to improve constantly our skills and to make better the quality of our services. The main purpose is to create nice atmosphere in the spirit of hospitality and security. Thank You very much for Your review. We will be happy to host You again in the Mercure Częstochowa Centrum. Sincerely, Katarzyna Szusterowska Guest Relation Manager

It was okay

Customer review rating 1.5/5

Curtis P. Business - 29/02/2020 Confirmed reviews ALL

I did not feel the same hospitality that I have in years past. I have stayed at your hotel for over 16 years. I didn't enjoy it as much this time. I like the restaurant staff the most. Kuba, Tomasz, were wonderful!

Dear Mr. Curtis, It was a big pleasure for us to host You again in our hotel. In fact, we are upset that You didn't feel from us the same hospitality as during Your previous stays. We are very sorry that we didn't met Your expectations. You are right that the hospitality is the most important. We also do our best to make Our Guests feel special, safe and comfortable. Please remember that You are always welcome in the Hotel Mercure Częstochowa Centrum. Please, give us chance next time to make Your stay fully satisfied. Your Faithfully, Katarzyna Szusterowska Guest Relation Manager

Well located

Customer review rating 4.5/5

Alon G. Business - 15/02/2020 Confirmed reviews ALL

I am a regular customer at your hotel and also recommend it to groups I deal with from time to time. The staff in the reception and dining room are very courteous and provide service to my satisfaction. If there is anything disappointing it is the state of the rooms which are slightly outdated compared to other hotels I stay in. On my recommendation the seminar we held in Czestochowa, stayed all week at your hotel with abput 35 rooms (two years ago, in February 2018, the seminar was held at another hotel). The room reservation was made directly at the hotel by my representative

Dear Mr. Alon, We would like to thank You so much for Your opinion. We are happy that our hotel has met Your expectations. Our staff do their best to satisfy our Guests and make them feel comfortable. We would like also to thank You for precious remarks which help us to improve our quality of services. We apologize You for every inconvenience during stay. It will be a pleasure for us to host You again in the Hotel Mercure Częstochowa Centrum. Your Faithfully, Katarzyna Szusterowska Guest Relation Manager

Good stay

Customer review rating 3.5/5

Thomas R. Couples - 10/02/2020 Confirmed reviews ALL

Food over priced .Needs bar.Drink to your table is not a bat

Dear Mr. Thomas, We would like to thank You so much for Your opinion. We are very happy that our hotel has met Your expectations. Our staff do their best to satisfy Guests. We also apologize You for every inconvenience during Your stay. It will be a pleasure to host You again in the Hotel Mercure Częstochowa Centrum. Your Faithfully, Katarzyna Szusterowska Guest Relation Manager

Great hotel

Customer review rating 5.0/5

R. W. Business - 07/02/2020 Confirmed reviews ALL

Good service, accommodations and location

Dear Mr. Anthony, We would like to thank You for Your positive opinion. We are very happy that our hotel has met Your expectations. We do our best to satisfy our Guests. It will be a pleasure for us to host You again in the Hotel Mercure Częstochowa Centrum. We hope that the next stay will be as pleasant as the previous one. Your Faithfully, Katarzyna Szusterowska Guest Relation Manager

Poor upgrade

Customer review rating 1.0/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

Poor upgrade made to a bigger room but nothing more. I'd preferred the normal one.

Estimado Señor Diego, Nos gustaría mucho agradecerle por su opinión. Lo sentimos que nuestro hotel no haya cumplido Sus expectativas, pero Su reseña es muy valiosa para nostros. Hacemos todo lo que está en nuestras manos para que los Huéspedes se sientan como en casa. Nos gustaría pedirle perdón por todas las inconveniencias que Usted ha experimentado en Hotel Mercure Czestochowa Centrum. Le deseamos Feliz Navidad y prospero Año Nuevo. Atentamente, Katarzyna Szusterowska Guest Relation Manager

Great personal service and location!

Customer review rating 4.0/5

Magnus Business - 30/11/2019 Confirmed reviews ALL

Great, no problems. Got an upgrade without asking.

visiting Czestochowa

TripAdvisor rating 5.0/5

Antoni G Family - 08/11/2019 TripAdvisor review

Good hotel, in the downtown of the City. Problem only was with the parking, very expensive and difficult to get out. Opening gate did not work well. Breakfast was expensive too, in my view in very low season (November, hotel was almost empty) it should be lower price. Thank you.

October trip to Poland

Customer review rating 4.5/5

Jozef M. Solo - 13/10/2019 Confirmed reviews ALL

Specious room, clean and comfortable Excellent breakfast buffet (Polish variety dishes) Friendly service in restaurant and front desk

Good hotel at center location

TripAdvisor rating 5.0/5

AaltoMikko Friends getaway - 26/07/2019 TripAdvisor review

Good hotel with sauna. Rooms are large, clean and include coffee/tea maker and complimentary water bottles in the room. It was easy to check in and out. Location is good and only walking distance of main attractions

This time 3 stars only

TripAdvisor rating 3.0/5

GregoryAlpha Solo travel - 17/07/2019 TripAdvisor review

When I am staying in Czestochowa, I usually do it in Mercury Czestochowa Centrum and I am always satisfied. But this time the hotel was fully booked because of a big meeting in Jasna Gora. I made my check in at 10 p.m. together with some other guests and there was only one receptionist at the receptiorn desk and she had a badge “I am learning”. She did very well, but there was a considerable waiting time. The room, bed and bathroom was nice. Breakfast was delicious. Again there was a long queue to check out and there was only one person to check out all the guests. This time only 3 stars for long waiting time twice.

Ideal Location for the Monastery

TripAdvisor rating 4.0/5

lauraH6806MQ Couples - 13/05/2019 TripAdvisor review

Comfortable and spacious bedroom with small living room attached, tastefully decorated, with view of the Monastery and surrounding area.Tea/coffee making facilities, modern bathroom with separate toilet, ample cupboard space. Good buffet breakfast, well replenished. The downside was the lack of heating, both in the bedroom and restaurant as the temperature regulator did not seem to work at a time when temperature had dropped down unexpectedly.

Mercury centrum

TripAdvisor rating 3.0/5

johndavidh2018 Business - 11/02/2018 TripAdvisor review

The hotel was pretty eaverage. Rooms and hotel in general were pretty dated. Lacked any pleasant facilities like a bar. Restaurant was basic. Menu was pretty basic also. Rooms in need of an update as was the hotel.

new year en Czestohova

TripAdvisor rating 3.0/5

T4710KJigork Friends getaway - 05/01/2018 TripAdvisor review

The rooms are very old , on the floor uncomfortable to walk without shoes - very dirty. The rooms look very modest. As a Platinum card holder , I did not have any signs.Air conditioning in room did not work at all.

Dear Sir, Thank you for writing to us with opinion about our hotel. We are sorry to hear that your stay at our establishment did not meet your expectations. We are sorry to have inconvenienced you on your visit to Czestochowa. Your complaint has inspired us to re-train housekeeping staff. Now, all employees have been reminded that the appropriate procedures. Please accept our most sincere apologies. We hope that your next stay with us will better meet our standard of excellence. Sincerely, Krzysztof Tuszycki General Manager

rooms and bathrooms from the 90s for a high price

TripAdvisor rating 2.0/5

Kamil B Business - 18/12/2017 TripAdvisor review

Business trip in December 2017, rooms and bathrooms from the 90s for a high price, it would be useful to renovate the hotel or reduce prices. Rest on the middle level. Level too low for such a high price.

Dear Sir, Thank you for writing to us with opinion about our hotel. We are sorry to hear that your stay at our establishment did not meet your expectations. We are sorry to have inconvenienced you on your visit to Czestochowa. We are under renovation process which will bring new, modern and comfortable design as soon as possible. Please accept our most sincere apologies. We hope that your next stay with us will better meet our standard of excellence. Sincerely, Krzysztof Tuszycki General Manager

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