Hotel Mercure Opole 3 stars

Customer review rating 4.4/5 2,588 reviews

Hotel Mercure Opole
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+ 16 Services
Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Bus/coach parking area (nearby)
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Leisure and activities
  • Other sports activities
Business services
  • 5 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Opole

Ul. Krakowska 57/59
45-018 opole
poland

Tel: +48774518100

Fax: (+48)77/4518199

Check-in from 15h00

Check out up to 12h00

  • DWORZEC GLOWNY :  4-5-6-9-10-19 1-maja

  • By plane

    PYRZOWICE At 90km / 55.93 miles

  • By plane

    WROCLAW At 100km / 62.14 miles

  • By train

    DWORZEC GTOWNY At 0.1km / 0.06 miles

GPS :50.663131, 17.925703

Companies

  • INDOOR CARTING 5.0 km / 3.11 mi
  • SKARABEUSZ-FITNESS CENTER 2.0 km / 1.24 mi

Your meetings and events

Thanks to our 7 air-conditioned conference rooms with wireless internet access and natural light, the Hotel Mercure Opole can accommodate groups of 6 to 280 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, which makes the Hotel Mercure Opole the perfect place for any kind of meeting.

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Audio and video equipment

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from a range of options: a Standard or Superior Room or a suite and take advantage of our wide range of additional services.

Our restaurants and bars

MERCURE

Type of cuisine: International

Refined wine accompanied by les planches - dishes served on stone pads worthy of a top Frenchrestaurant. A recipe for a culinary adventure and a fantastic experience at an attractive price.

Our guest reviews for
Hotel Mercure Opole

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,588 reviews

TripAdvisor Rating 4.0/5

366 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

EXECRABLE HOTEL TO AVOID - EXECRABLE HOTEL A EVITER

Customer review rating 0.5/5

Guy P. Solo - 02/09/2021 Confirmed reviews ALL

Odious, the so-called manager of the site is odious. With respect for the guests: you pay and you keep quiet: hotel to flee. The shame of the group agrees this hotel Mercure. Odieuse, la soit- disante manageur du site est odieuse. Aun respect pour les clients: vous payez et vous vous taisez: hotel à fuir. La honte du groupe accord cet hotel Mercure.

Quite good

Customer review rating 4.0/5

Anonymous Families - 24/08/2021 Confirmed reviews ALL

Quite good experience.

Well Below Expectations

Customer review rating 1.5/5

Amit Couples - 10/08/2021 Confirmed reviews ALL

Bad choice based on the brand name. Only positive were the room size and location of the Hotel. Everything else was below expectations Smelly dimly lit room Dated furniture, torn seats Bad squeaking bed and old linens Very Very poor WiFi not working most of the times Old tattered towels Patched up walls, tiles, counters No soundproofing could hear neighbours plans for tomorrow :). Kids playing throughout the corridor.

Customer review rating 5.0/5

Witold Families - 17/07/2021 Confirmed reviews ALL

Completely fulfilled our expectations!

Well located with disappointing room

Customer review rating 3.0/5

Raf Couples - 12/10/2020 Confirmed reviews ALL

It is really hard to describe the experience. Reception: - I did not feel welcomed as in other hotels as a member of the loyalty program. I asked for the double room (I booked a twin and asked during reservation if there is a possibility to change it). I did not get it and it wouldn't be a problem but the response to my question was not nice at all. + really nice staff in the restaurant. Room: - the smell in the room was terrible. I had to leave the windows open for a few hours to get rid of the smell of dirty socks. - impossible to set the water temperature. Either it was extremely hot or cold. + size of the room + comfortable bed Generally, the biggest asset is the location close to the city center. I do not know how the other rooms look like, but mine was a disappointment. I stayed in some older Accor hotels and they looked much better and were more comfortable. For a few PLN more I could get a hotel a bit further from the city center but with a swimming pool and saunas for Customer usage. I would not stay longer than 1 night.

Customer review rating 3.5/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

common areas aligned with Accor standards and room equivalent ibis budget

Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Opole. We are sorry to hear that you were not fully satisfied with your room. I assure you that we are constantly trying to improve the comfort of our guests, therefore we appreciate opinions about what else we need to change. Thank you again for sharing your experience. Sincerely, Łukasz Łabanowski General Manager

Pleasant stay

Customer review rating 4.0/5

Kzpasec Couples - 02/02/2020 Confirmed reviews ALL

Great location was the main reason for choosing this hotel. Helpful and well informed staff.

Dear Madam, We very much appreciate your comments regarding your stay at the Hotel Mercure Opole. I am very happy to hear that your stay was a pleasant one. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Łukasz Łabanowski General Manager

Good hotel for the price

Customer review rating 4.0/5

Łukasz Business - 12/01/2020 Confirmed reviews ALL

Everything was fine, standard is ok, staff is helpful and friendly. The hotel needs some renovation work to be done. Room and bathroom especially. Good to see that restaurant is renovated. On another note, the parking spaces are too narrow.

Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Opole. I assure you that we are constantly renovating our hotel in order to improve the comfort of our guests, therefore we really value your opinion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Łukasz Łabanowski General Manager

All good

TripAdvisor rating 5.0/5

C0mm0nTraveller Family - 31/12/2019 TripAdvisor review

Was moved to the De Silva premium hotel 150 metres from the one I booked (due to it being closed during the Christmas holidays). I can only comment on the room and it was lovely. The huge pillow made for such a good sleep. The room has lots of extras such as shoe polish and shoe horn in the cabinet, sewing kit in the drawer, cotton buds, body lotion and wet wipes in the bathroom (unfortunately no toothpaste which I found odd). Also has a fridge with free water that the maids replenish whenever the maids clean the room. I stayed in room 126. The window restricter was broken but it didn‘t matter to me. There’s a platform outside the window so no danger, but still need fixing. Many lights in the room too along with small bed lights attached to the wall. Apparently the hotel is four years old. The decor looks fantastic and the reception area was decorated superbly for Christmas. I’ll definitely be stopping by again. Thank you!

great service, while rooms a bit outdated

TripAdvisor rating 4.0/5

Konrad B Business - 07/12/2019 TripAdvisor review

I return to this hotel once for a while. Always feel welcome and the service is at high level. Rooms are spacious, well equiped, including electric kettle and a variety instant teas and coffees. On the other hand rooms are a bit old style. Location is convenient, close to railway station and town square.

An older hotel with some modernization

TripAdvisor rating 3.0/5

gvdsluijs2018 Business - 14/10/2019 TripAdvisor review

It is not good, but not bad either. Rooms are neat but old. Beds are no longer good. The bathroom has also not been renovated. Shower in the bath. The staff is also not really friendly. I prefer to book another hotel, but it was too late and you can still go here.

Nice, clean and cosy and welcoming

Customer review rating 4.0/5

Anonymous Business - 04/10/2019 Confirmed reviews ALL

I found the hotel clean and comfortable. My colleague and I were afforded a conference room to work in without any advance notice and I found the staff to be helpful and efficient

Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Opole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and I hope we will have the pleasure to welcome you in our hotel again soon! Sincerely, Łukasz Łabanowski General Manager HOTEL MERCURE OPOLE ul. Krakowska 57-59 45-018 Opole - POLSKA TEL.: +48 77 45 18 116 KOM.: +4… E-mail: H3… mercure.com | accorhotels.com

Another stay at Hotel Mercure Opole

TripAdvisor rating 5.0/5

miroslawp505 Business - 27/09/2019 TripAdvisor review

I have stayed in this hotel many times and I have to say that it has been changing for the better. This is good because the competition is growing in the city. The hotel is very conveniently located near the old town and the train station. The breakfast is great and the staff are very helpful.

Good as it gets.

Customer review rating 4.0/5

Krzysztof I. Solo - 24/09/2019 Confirmed reviews ALL

Good value for money however two single beds not very comfortable. Pillows are particular bad, all soft and cheap. No need for big TV with unclear picture and suspended channel (I've managed only one Canal+ and it stuck). Although Bluetooth stereo is ok no need for separate CDs. Positives: 2 bottles of water in room. Friendly service and possibility to top up water bottles downstairs. 3 power plugs for Tesla in car park!!! (Excellent) but why only Tesla?

Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Opole. Thanks to the opinions of our guests we know in what aspects we still need to improve. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Łukasz Łabanowski General Manager

Nice hotel

Customer review rating 4.0/5

Paweł Couples - 18/09/2019 Confirmed reviews ALL

Nice clean hotel, friendly staff, good breakfast, great location

Dear Sir, we are very grateful for sharing your impressions after your stay in our hotel! The satisfaction of our guests is a priority for us, therefore we are happy to hear that your stay was a pleasant one. We hope to see you again soon! Sincerely, Łukasz Łabanowski General Manager

Uncomfortable

Customer review rating 1.0/5

Jackie Couples - 29/08/2019 Confirmed reviews ALL

Bed old and soft, double glazing does not work, you can hear everything outside. Restaurant closed at 10pm and no wine in the ‘after hours’ bar area. This is not a Mercure hotel in my opinion. All the staff, however, were polite and helpful.

Good value for money

TripAdvisor rating 3.0/5

Julia E Family - 26/08/2019 TripAdvisor review

Stayed in a triple (family) room. Good size room, but rather outdated. Strong unpleasant smell from the bathroom pipes. Air con positioned in a way that only covered the entrance and a part of the room with sofa, but did not reach to the main bedroom area. Broken bottle opener. The lights system is slightly annoying and hard to figure out as unmarked switched control the lights circuit. Stayed there before in a double room, which was much nicer, a bit disappointed this time.

Beatiful

Customer review rating 5.0/5

Mariusz Business - 16/08/2019 Confirmed reviews ALL

A kuku

Perfect service and great food and wine

Customer review rating 5.0/5

Donald A. Solo - 09/08/2019 Confirmed reviews ALL

All was extremely good. My room door did not lock properly, my room door was checked and I was moved to another room immediately. Brilliant, keep up these high standards.

real 4 stars

TripAdvisor rating 5.0/5

Tomasz S Solo travel - 25/07/2019 TripAdvisor review

Comfortable room and good quality of beds. Hotel restaurant is a good place for dinner. Tasty breakfast with an ample selection of food and drink. Central location is a big advantage especially if one travels by public transportation.

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