I have two suggestions: 1. Please advise Clients and agents that if they arrive one day later than booked, that they have to notify the Hotel to avoid booking be automatically canceled (even if fully paid in advance for long stay). When we arrived the system automatically cancelled our booking as we did not know to notify the Hotel. Note our accomodation was paid in advance for duration of two weeks. 2. The hotel is very noise when one wants to rest or sleep. The type of door locks used is very noisy and difficult to close without making a noise. In addition many guest are inconsiderate and bang the doors. I suggest to consider alternative door locks and put up signs at the door: "Be silent and close door softly and quietly". This might help reminding people. Perhaps also ask cleaning staff to consider this when cleaning rooms.

Not happy my stay never recommend anyone in this hotel

Cool

très correct

Your underground parking access to the hotel is terrible - you should warn elderly people that your garage elevator does not work and the narrow stairs we had to use were most difficult with suit cased. On arrival at about 1830 hrs, your receptionist seemed to have little or no interest - we had prior order two extra pillows - not supplied & the receptionist was not aware where our room was situated. At check out, the receptionist did not know the best route to the E186 !!. The room's bathroom sink surround had dirtly marks which we had to clean. The dinner menu was most unprofessional with half the item crossed out by hand, but the food was reasonably good. Breakfast was of no great interest including stone cold pancakes - surely there could be some scrambled eggs & bacon to improve the experience. All in all we had expected a reasonable standard of IBIS hotels but this one needs substantial improvement. We will not return to that hotel for sure.

About the standrad of a typical, older Ibis, but a breakdown meant no hot water one morning.

Room was nice and comfortable. Breakfast was exceptionally tasty. Overall experience would have been a 10 EXCEPT that we were billed for an additional night AFTER we had checked out and vacated the property.

We got a twin room upon arrival while the booked one was double. At reception we were told that there were no double rooms available. The room we got had a shower completely stuffy and obstructed, after the second visit to the reception we were given another room and, what a surprise, it was a... DOUBLE one!! Absolutely unprofessional and ignorant experience from the staff. The new room was comfy and much better so no complaints about that.

1) I was put in a family room (with only a door between the next room). This door provides ZERO sound isolation. Television, phone, and all other personal noises come unfiltered into your room !! 2) There was no heating in the room and with the poor wether, I had to use the towels for some extra warmth in the bed. I have an IBIS BUSINESS loyalty card and travelling all the time in IBIS hotels. This was after 15 years by far the worst night ever.

I stayed at the hotel in order to visit friends nearby for lunch. I arrived at the hotel about 11 a.m. for my early check-in, but left shortly afterwards and did not return until 9 p.m. The room was comfortable and well equipped. Breakfast was plentiful and of good quality. The hotel staff were friendly and polite. The only issue I had was that the receptionist did not point out that I should park only in the bays marked Hotel Ibis. On entering the underground car park I therefore parked my car in an empty bay, removed my luggage and walked towards the stairs. It was only then that I spotted some bays marked Hotel Ibis, which meant that I had to return to my car, put the luggage back inside and drive to on of the marked bays.

Myself and my wife stayed at this hotel for four days and it was decent enough, but I had problems with the following: They did not have any hot breakfast, which I thought was poor considering it cost €9.50. My wife asked for plasters and they said they did not have any (not sure if this is general or if this just happened to be when we stayed there). Apart from those things it was a pleasant stay, the bedding was fresh and changed every day, the room was nice and the hotel in a good condition. Also when they called taxis for us they arrived quite promptly.

We are regular customers but, during the week 19-24 October 2014, we were stung by very high prices - E117 per night yet the hotel appeared by no means full. We were also disappointed with the inconsistency in provision of fresh food at breakfast

The hotel delivers a good predictable Ibis quality, is clean, the bedding is of excellent quality and is very comfortable. Bathroom fairly new and clean, everything worked. The hotel has a pleasant courtyard, parking, and a restaurant. It is located very close to the river Marne with beautiful walking paths that go forever. The town of Nogent with shops and restaurants is 10-15 minutes walk. Now, the cons: The room was tiny There is no cloth/towels dryer If you need to go to Paris - the train ride may take from 30 minutes to an hours and the trains are sometimes delayed. The hotel has many rooms on the floor, and people arrive all night long. So it can be noisy at night and day. Also, one must request a room facing the courtyard, otherwise your room will face the highway. This hotel oftentimes publishes very affordable prices, in which case it can be a good trade off for those trying to save on lodging.