ibis Nogent sur Marne Hotel 3 stars

I have two suggestions: 1. Please advise Clients and agents that if they arrive one day later than booked, that they have to notify the Hotel to avoid booking be automatically canceled (even if fully paid in advance for long stay). When we arrived the system automatically cancelled our booking as we did not know to notify the Hotel. Note our accomodation was paid in advance for duration of two weeks. 2. The hotel is very noise when one wants to rest or sleep. The type of door locks used is very noisy and difficult to close without making a noise. In addition many guest are inconsiderate and bang the doors. I suggest to consider alternative door locks and put up signs at the door: "Be silent and close door softly and quietly". This might help reminding people. Perhaps also ask cleaning staff to consider this when cleaning rooms.

Not happy my stay never recommend anyone in this hotel

Cool

très correct

Your underground parking access to the hotel is terrible - you should warn elderly people that your garage elevator does not work and the narrow stairs we had to use were most difficult with suit cased. On arrival at about 1830 hrs, your receptionist seemed to have little or no interest - we had prior order two extra pillows - not supplied & the receptionist was not aware where our room was situated. At check out, the receptionist did not know the best route to the E186 !!. The room's bathroom sink surround had dirtly marks which we had to clean. The dinner menu was most unprofessional with half the item crossed out by hand, but the food was reasonably good. Breakfast was of no great interest including stone cold pancakes - surely there could be some scrambled eggs & bacon to improve the experience. All in all we had expected a reasonable standard of IBIS hotels but this one needs substantial improvement. We will not return to that hotel for sure.

About the standrad of a typical, older Ibis, but a breakdown meant no hot water one morning.

Room was nice and comfortable. Breakfast was exceptionally tasty. Overall experience would have been a 10 EXCEPT that we were billed for an additional night AFTER we had checked out and vacated the property.

We got a twin room upon arrival while the booked one was double. At reception we were told that there were no double rooms available. The room we got had a shower completely stuffy and obstructed, after the second visit to the reception we were given another room and, what a surprise, it was a... DOUBLE one!! Absolutely unprofessional and ignorant experience from the staff. The new room was comfy and much better so no complaints about that.

Very cosy hotel in the suburb of Paris, beautiful quay nearby, spacious room, clean and calm. The bed is increadibly comfortable

very nice welcome, excellent bed and breakfast ! we will come back

I had a good week on this hotel, just missed some conveniences. First one is a small fridge. I hadn't any place to put water or other any other food or drink to get it cool in the middle of the night. I also misses a 24 hours kitchen or snack available, since the kitchen closes at 9 PM from this hour to the breakfast only using delivery to get any food.

I stayed with IBIS Nogent for one night on the 23rd Feb. The climate control in the room wasn't working and the room was so hot ( more than 25 degrees) and I wasn't able to reduce the temperature and make the room cooler as the Air conditioner wasn't working. I called the reception about this and they asked me to wait an hour to see it the room got cooler before they can change my room. after one hour the room was still hot as an oven and when i called back no body responded in the reception.

Nothing wrong about the hotel (good breakfast, clean and comfy room). Very loud neighbors on my floor, screaming and slamming doors until 3am but this has more to do with bad luck and lack of respect from some guests than from the hotel.

1) I was put in a family room (with only a door between the next room). This door provides ZERO sound isolation. Television, phone, and all other personal noises come unfiltered into your room !! 2) There was no heating in the room and with the poor wether, I had to use the towels for some extra warmth in the bed. I have an IBIS BUSINESS loyalty card and travelling all the time in IBIS hotels. This was after 15 years by far the worst night ever.

The hotel is clean and comfortable and includes a restaurant with a limited but good menu, a bar, and excellent, helpful staff. Just about perfect for a business traveler whose long days do not allow for a more leisurely dinner out at a separate restaurant. (I, for one, rarely have the desire for a long dinner late in the evening after a long day.) I am sure I will return.