Hotel - Mercure Gdynia Centrum
Mercure Hotel Mercure Hotel

Mercure Gdynia Centrum

4.0/5 838 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • GDANSK LECH WALESA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Gdynia Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OPAL 25 m2 3 m 20 0 12 0 0
STAR 33 m2 0 m 30 12 16 12 0
CADET 35 m2 3 m 25 0 20 12 0
FINN 42 m2 3 m 30 16 20 12 24
EUROPA 64 m2 2 m 0 0 16 0 0
ORION 64 m2 3 m 40 20 25 18 24
LASER 66 m2 3 m 50 20 24 20 30
OMEGA II 101 m2 3 m 100 30 40 30 45
OMEGA I 107 m2 3 m 100 30 40 30 45
OMEGA I + OMEGA II 208 m2 3 m 200 60 80 100 90
TANGO 210 m2 3 m 200 50 60 80 64
ORION + TANGO 275 m2 3 m 30 0 0 100 100
CONRAD 366 m2 3 m 400 0 0 140 190
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 294 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 13 family rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 7,316 reviews

Our guest reviews for
Mercure Gdynia Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 838 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Karina Business - 18/02/2020 Confirmed reviews ALL

I was very satisfied. Before I arrived to helped arrange taxi pickup at the airport. Very nice greating on arrival. Nice room Great breakfast Nice restaurant with good food Smiling people almost everywhere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karina, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! :) Sincerely, Patryk Guest Experience Manager

Kjartan S. Business - 13/02/2020 Confirmed reviews ALL
« As exepected and good lokalisation »

As exepected and good lokalisation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kjartan, Thank you for taking your time to share your experience from a stay in Mercure Gdynia Centrum. We really do appreciate your positive feedback. We hope your next stays will be as pleasure as previous ones. In behalf of Mercure Gdynia Centrum Team, Patryk Adrych Guest Experience Manager

Cato Business - 13/02/2020 Confirmed reviews ALL
« Good clean hotel »

Satisfied with all. Breakfast excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cato, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Relation Manager

Michal Families - 10/02/2020 Confirmed reviews ALL
« Great stay for a great price »

We came across the "szalone ceny" offer which significantly helped us decide to come. The experience (level of hospitality, location, food) was really great!

Our hotel has responded to the review
Our hotel has responded to the review

Panie Michale, Serdecznie dziękuję Panu za poświęcony czas i podzielenie się opinią po wizycie w Mercure Gdynia Centrum. Cieszę się, że zarówno nasza oferta "Szalone Ceny". jak i obsługa oraz Animacje Śniadaniowe tak wysoce zaowocowały Pana zadowoleniem i satysfakcją. Pani Natalia serdecznie dziękuje za słowa uznania. Również ja osobiście raduję się, że tosty Panu smakowały - przy kolejnej wizycie postaramy się odkryć przed Panem kolejne smaki :) Z pozdrowieniami od zespołu, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

Tom Business - 10/01/2020 Confirmed reviews ALL
« Let down by service at dinner »

Breakfast and room good as usual. Front desk helpful but the dinner on Tuesday evening the staff were too busy looking at their phones I had to come up to the bar to order and to pay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom, Thank you for taking the time to tell us about your experience at the Hotel Mercure Gdynia Centrum. I am sorry that your experience, especially during the event, did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patryk Adrych Guest Relation Manager

Ewa Families - 04/01/2020 Confirmed reviews ALL
« Very children friendly place »

Nice helpful staff, great food, place for kids to play -lobby organize in the manner that parents can rest, look after their kids and have a tea/meal. Only lack of hotel phone numbers list in the room made me give 9/10. When it's 3 am and u r a single parent with 2 kids and 1 is ill it is quite handy to have a possibility to call a hotel's reception for help. Apart of this small thing - great place.

W. K. Families - 28/12/2019 Confirmed reviews ALL
« Dusche nicht ok »

We had to run the water more than 5 minutes until it was warm enough to take a shower. I reported twice to thr reception, but it was nit improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wolfgang K., Thank you for writting to us about your experience with water at our hotel. I am sorry that your stay did not meet your expectations; please allow me to express my sincerest apologies. Your comments are taking into consideration and will help us to improve our service in the future. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joanna Wolny Deputy Hotel Manager

Elisabeth S. Solo - 22/12/2019 Confirmed reviews ALL
« Nice like always »

Good service everywhere, like always. A pleasure to be there.

Dagnija Business - 20/12/2019 Confirmed reviews ALL
« Very good hotel »

Everything was ok, except room was a bit too cold and I could not manage to increase room temperature.

Krzysztof Couples - 09/12/2019 Confirmed reviews ALL
« eng. »

perfect

Katarzyna Families - 07/12/2019 Confirmed reviews ALL
« Nice hotel »

Staff very friendly and kind. Good location and nice place.

Kajetan Solo - 06/12/2019 Confirmed reviews ALL
« Short stay »

Very nice hotel with modern design( inside) . Food quality was high with nice variety. Stayed in sea view suite which was perfect. Malgorzata has checked me in, she was very polite and professional. Made a very good first impression. I did came across some issues although and when reported to the reception staff has been ignored which I was not really impressed with and definitely was not expecting it from accor and beeiya Silver member. The very next day after I followed up I have been met personally by Kasia the Head Housekeeper. I was very impressed by her great customer service and the way she resolved those issues and made things right after the challenges I came across my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Kajetanie, Dziękujemy za wiadomość. Raz jeszcze w imieniu całego zespołu pragnę przeprosić Pana za napotkane niedogodności i niestosowne zachowanie recepcji. Cieszy nas, że sytuacja zakończyła się pozytywnie i pozostawiła w Pana oczach dobre wrażenie - Pana przypadek wiele nas nauczył, przez co przy kolejnych wizytach będziemy mogli zaprezentować się z najlepszej strony dając wyraz naszym największym staraniom. Liczymy na spotkanie już niebawem. Z pozdrowieniami od zespołu, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

Marek Solo - 06/12/2019 Confirmed reviews ALL
« Used to be more comfortable (under old hotel name) »

Room 719: door does not latch "automatically" due to friction / bad maintaining. YOU need to check / push manually each time you leave the room. Damaged shower. Hotel: unnecessarily unfriendly procedure of parking exit ticket validation. YOU have to remember to go to the reception and have it validated each time you want to leave. Could have been done once for the whole stay. Instead of "experience managers" you need a "mister fixit".

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Marku, Dziękuję w imieniu zespołu za poświęcony czas i wypełnienie ankiety dotyczącej satysfakcji po pobycie w Mercure Gdynia Centrum. Niestety system parkingu nie pozwala nam na przedłużenie ważności biletu do końca pobytu. Podobnie jak w innych hotelach, koniecznym jest każdorazowe odbicie go w recepcji. Postaramy się ten proces maksymalnie uprościć już niebawem. Dziękujemy za wskazanie niedogodności w pokoju - nie powinny one mieć miejsca, za co serdecznie przepraszamy. Osobiście dopilnuję, żeby ta kwestia już się nie powtórzyła. Jako Guest Experience Manager staram się być jak najbliżej potrzeb Gości - będę zaszczycony mogąc przy kolejnej wizycie zająć się Pana pobytem. Pozostaję do Pana dyspozycji po adresem email wskazanym poniżej. W imieniu pracowników i dyrekcji Mercure Gdynia Centrum, Patryk Adrych Guest Experience Manager Mercure Gdynia Centrum pa…

T M. Solo - 03/12/2019 Confirmed reviews ALL
« Good location, friendly and helpful staff - I will definitely consider staying again. »

The room was good and the breakfast was good too. Staffs English is good and I’ll recommend the hotel I stayed at to anyone visiting Gdynia.

Vacation66302131775 Solo travel - 27/11/2019 TripAdvisor review
« Excellent hotel »

I recently stayed at this hotel found it to be an excellent clean efficient value for money all staff working in the hotel understood English and was highly professional food at the hotel was excellent specially the breakfast there wasn't nothing you didn't want everything was hot and you had a Great selection for everyone.

Mariusz Friends - 26/11/2019 Confirmed reviews ALL
« SUPER »

SUPER

Our hotel has responded to the review
Our hotel has responded to the review

Panie Mariuszu, Dziękujemy za wiadomość zwrotną dot. pobytu w naszym hotelu. Bardzo się cieszymy, że spełnił on Pana oczekiwania i wywował tak pozytywne odczucia! Pozdrawiamy, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

Eddie A. D. Solo - 25/11/2019 Confirmed reviews ALL
« Fantastic experience great hotel staff couldn't do anything else to help »

Hotel was clean tidy and very luxurious looking it was not to any one time anybody working in the hotel didn't know the answer to something And was all very helpful. The breakfast in the morning was excellent great quality looked fantastic and a very wide selection And always never once did you want for anything

Anonymous Business - 21/11/2019 Confirmed reviews ALL
« Good location. Service was good, but rooms are a little tired »

No power sockets for laptops and chargers at the desk Very limited selection of TV channels and almost all in Polish Bathrooms looking tired. Breakfast was uninspiring Lobby and service were good, location is good

Bt Business - 17/11/2019 Confirmed reviews ALL
« The beds are not good »

Nice stay but the beds are too hard

Maria N. Couples - 17/11/2019 Confirmed reviews ALL
« Unpretentious , great service well above three star hotel »

Perfect location , pleasant room well equipped and nicely decorated room , all services in place , good breakfast, restaurant and room service all staff I encounter was very nice in manner and helpful , staff in the restaurant very helpful nothing was too much to do

Our hotel has responded to the review
Our hotel has responded to the review

Droga Pani Mario, Dziękujemy za tak wiele miłych słów! To niezwykle motywujące i wzruszające. Mamy nadzieję, że niebawem uda nam się spotkać ponownie i ten czas także okaże się miłym wspomnieniem. W imieniu zespołu, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

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