Mercure Cieszyn 3 stars

Name: Mercure Cieszyn
Address: CIESZYN, 43400, POLAND
Telephone: (+48)33/8516900
Rating: 4.5

4.5/5

2,079 reviews

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+ 19 Services

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Mercure Cieszyn

Hotel for travellers looking for local and authentic experiences

Mercure Cieszyn is located in a picturesque location, close to Beskidy slope. Hotel offers 76 rooms (including single, double and family rooms) and 2 luxury apartments for most demanding guests. Rooms offer a kettle and a TV. Family rooms have extra bedrooms, apartments have a separate living room and a minibar. WIFI is free. The hotel also has restaurants overlooking the garden, bar and sauna.

Guests can visit the Museum of Cieszyn Silesia (1.9 km) or the nearby dam. It takes an hour using a car or public transport you will reach the beautiful city of Szczyrk.

This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Outdoor parking PLN20/day - Payable
- Private enclosed outdoor parking (Paying)(Nearby)
- Bus/coach parking area (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Pets allowedPaying
Manual temperature control
KATOWICEPaying
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)
- Ironing room
- Shoe shine machine
Boutiques/shopping
- Beauty salon
- Gift shop/newspaper shop (Paying)
- Hairdressing salon (Paying)

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-22:00
- Opening hours : Week-end 06:30-22:00

Well-being
- Massage (Paying)
- Sauna (Paying)
Other sports activities
- Bicycles rental
- Horse riding

4 meeting room(s)
Copy/print service available

By Polish law, and starting 2.04 all hotels stays and reservations are forbidden unless they are business related. These restrictions apply for a period a 2 weeks starting 2.04 and might be extended. Thank you for your understanding. See you again soon.

Hotel location

Mercure Cieszyn

Motelowa 21
43400
cieszyn
poland

Tel: +48338516900

Fax: (+48)33/8516996

Contact email

Check-in from 14h00

Check out up to 12h00

Municipal transport : 22 Wegielna Street

By plane
AIRPORT OSTRAVA At 49km / 30.45 miles
By plane
KATOWICE At 76km / 47.23 miles - Shuttle paying
By train
CIESZYN At 2km / 1.24 miles

GPS :49.765055, 18.6345

Your meetings and events

- Height
- Theatre style
- U-shaped Room
- Board-room 10 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 50 participants
- U-shaped Room 32 participants
- Board-room 36 participants
- Classroom style 28 participants
- Banquet 28 participants
- Height 3 m
- Theatre style 70 participants
- U-shaped Room 24 participants
- Board-room 36 participants
- Classroom style 34 participants
- Banquet 38 participants
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 40 participants
- Board-room 50 participants
- Classroom style 46 participants
- Banquet 50 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Sala e	17 m²				10 participants
B	49 m²	3 m	50 participants	32 participants	36 participants	28 participants	28 participants
C	63 m²	3 m	70 participants	24 participants	36 participants	34 participants	38 participants
D	105 m²	3 m	100 participants	40 participants	50 participants	46 participants	50 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Flipchart
Audio and video equipment
Day light
WIFI access
Video equipment
Overhead projector

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Accessible room

Standard Room with 1 queen-size bed and sofa

Max. number of persons: 3
Area: From 15m²
Views: Garden side *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Satellite/cable colour TV
Direct dial telephone

Accessible room

Superior Room

Max. number of persons: 3
Area: From 15m²
Views: Garden side *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Satellite/cable colour TV
Direct dial telephone

Accessible room

Standard Room with Twin Beds

Max. number of persons: 2
Area: From 15m²
Views: Garden side *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Satellite/cable colour TV
Direct dial telephone

Accessible room

MyRoom: On the red carpet

Max. number of persons: 3
Views: Garden side *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Accessible room

Deluxe Suite with 1 kingsize bed

Max. number of persons: 2
Area: From 30m²
Views: Garden side *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Accessible room

Family Studio (Standard Family Suite)

Max. number of persons: 4
Area: From 30m²
Views: Garden side *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Satellite/cable colour TV
Direct dial telephone

Our restaurants and bars

RESTAURACJA

Type of cuisine: International

Try our sophisticated Polish and international dishes in our attractively-decorated sunny restaurant. We offer lunch, dinner and supper as well as meals for special occasions, regional dishes and take-out packed lunches.

Lunch

10:30 - 12:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

12:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

APERITIF BAR

Photo non contractuelle / Strictly non binding

In the evening we invite you to try our hotel bar. A friendly atmosphere, professional service and exquisite drinks prepared by one of Poland's top bartenders.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Good stay

J. S. Solo - 24/02/2020 Confirmed reviews ALL

Leasure

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Węgrzyn-Chwiłkowska Deputy General Manager Mercure Cieszyn

Very good.

Kasia Couples - 11/01/2020 Confirmed reviews ALL

Amazing people, quiet clean.

Dear Kasia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Agnieszka Węgrzyn-Chwiłkowska Deputy General Manager Mercure Cieszyn

Very nice

Rögnvaldur H. Friends - 13/11/2019 Confirmed reviews ALL

Very big rooms, clean and nice. The staff was friendly and helpful. Good parkingspace.

Dear ROGNVALDUR H., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita Sokołowska Mercure Cieszyn

One night in Cieszyn

RobUrb Business - 09/11/2019 TripAdvisor review

In my opinion very good hotel with exceptionally helpful personnel. I have chosen upgraded room and it has filled all my requirements but I know nothing about standard ones. The only minus is relatively long distance from Cieszyn's center (around 3km) but if you stay only overnight it is not a problem.

Nearly Perfect

Marc P. Business - 30/09/2019 Confirmed reviews ALL

I just needed one instead of two nights, the change was no problem, without any taxes or costs. All employees are very friendly and know what they do. The only thing I could complain about is the card in the restaurant. The food is fresh, has a really good quality and is very delicious, but when you stayed at this hotel for a few times, you know every dish and the selection stays the same except of the few the saisonal dishes. The amount of standard dishes should rise a little bit. All in all a very good hotel for business trips.

Dear MARC P., We very much appreciate your comments regarding your stay at the Hotel Mercure Cieszyn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita Sokołowska Mercure Cieszyn

Quiet OK

P Couples - 30/09/2019 Confirmed reviews ALL

I couldn't order the meal I wanted from menu of restaurant. I had to modify the order to be able to eat something. The bathroom is from 90's. But worse thing was the ceiling in the toilet...

Dear PAWEL M., We very much appreciate your comments regarding your stay at the Hotel Mercure Cieszyn. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be pleasant. Sincerely, Anita Sokolowska Mercure Cieszyn

Energetab 2019

Tadeusz K. Business - 24/09/2019 Confirmed reviews ALL

Great welcome, friendly, smiling personal. Just great for the beginning. Rooms are nice and clean. Comfortable bed. A little bit cold in the room. Temperature from 3 degrees during night to 10 degrees during day. No possibility to adjust temperature from the room. Breakfast with nice selection of warm and cold dishes. Restaurant serving nice and tasty dishes. Service at the restaurant is very inexperienced. Missing knowledge about actual dishes. Most experienced is front desk ready to answer any question.

Dear TADEUSZ K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Cieszyn. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anita Sokołowska Mercure Cieszyn

Nice, elegant and simply clever.

Dawid Couples - 22/09/2019 Confirmed reviews ALL

This was a nice, elegant and simply clever hotel. Comfortable bed, looks very well.

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Hotel Mercure Cieszyn. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Anita Sokołowska Mercure Cieszyn

C. Business - 12/08/2019 Confirmed reviews ALL

Wonderful staff and nice rooms; bathroom in handicapped room is excellent Problems - no A/C; doors are not soundproof; AND for me in the handicapped room the beds were TOO low, I needed extra help to stand

Sub standard to Australian Mecure

Liam Families - 29/07/2019 Confirmed reviews ALL

Adequate accommodation for one evening. Our expectations were high based on Australian experience. Bed was uncomfortable. Room was hot. No refrigerator provided. Restaurant was pleasant. Staff were really helpful.

Family stay

D. Families - 23/07/2019 Confirmed reviews ALL

The room was nice and comfy , but a bit old and there was a funny smell in the room. The window was a bit shaky. The bathroom was clean. I expected a larger bed in Superior room. The location was ok and the breakfast was tasty. No air conditioning in the room was a bit surprising.

Satisfied with room for improvement

Anonymous Business - 18/07/2019 Confirmed reviews ALL

It is a nice place to stay for business. Room for improvement: Check out managed by non-experienced staff is confusing and long Room very warm throughout the night despite cold night Getting attention to order in the restaurant is just a little bit too long It would be great to have a fitness room for winter time

Anonymous Business - 17/06/2019 Confirmed reviews ALL

Lack of air-conditionning in the rooms

Extremely satisfied

Teresa M. Families - 16/06/2019 Confirmed reviews ALL

It was very pleasant

Good service, aging building.

Anonymous Couples - 10/06/2019 Confirmed reviews ALL

We were very happy with the food and the customer service. The bar closed at 10PM i think, which is too early in my opinion. There is no information availble about the spa. Sauna was allright. The biggest issue we had was with the room, which had no air conditioning or even a fridge. Really missed those in the hot weather.

Nice, clean, and comfortable

Vacation20868599899 Solo travel - 24/05/2019 TripAdvisor review

Nice, clean, and comfortable hotel. Helpfull staff. Good restaurant. I certify that this review is my genuine opinion of this hotel, and that I have no personal or business affiliation with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review.

Very nice stay

Beate Business - 14/05/2019 Confirmed reviews ALL

Very nice and quite hotel

Welcome again

Tadeusz K. Solo - 29/04/2019 Confirmed reviews ALL

Very friendly welcome. Standard quality: nice clean rooms, friendly personnel. It looks little bit ugly from outside due to renstruction.

Anonymous Families - 21/04/2019 Confirmed reviews ALL

Pleasant stay. Good breakfast

As per usual

Karl L. Business - 17/03/2019 Confirmed reviews ALL

First class service, bar extension hours for late comers like me would be nice.lol

Our most recent 20 reviews

In partnership with TripAdvisor

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Mercure Cieszyn 3 stars

Your loyalty is rewarded

This hotel is PLANET 21 Gold

Hotel location

Mercure Cieszyn

Your meetings and events

General equipment

Our accommodations

Standard Room with 1 queen-size bed and sofa

Superior Room

Standard Room with Twin Beds

MyRoom: On the red carpet

Deluxe Suite with 1 kingsize bed

Family Studio (Standard Family Suite)

Our restaurants and bars

RESTAURACJA

APERITIF BAR

Our guest reviews for Mercure Cieszyn

Our other hotels nearby

Mercure Ostrava Center Hotel

Our guest reviews for
Mercure Cieszyn