ibis Styles Bielsko Biala

ibis Styles Bielsko Biala 3 stars

Customer review rating (ALL Rating) 4.2/5 411 reviews

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Hotel extras

  • Breakfast is included and it's served 6:30-10:00 am (weekend 7:00-11:00)

  • Free WIFI

  • Convenient location

  • Spacious meeting rooms

  • Large car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Styles Bielsko Biala

Zywiecka 93
43300 BIELSKO BIALA
Poland

GPS:49.807205, 19.055843

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Restaurant Magura

The restaurant serves international cuisine.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  411 reviews

TripAdvisor Rating  4.0/5  426 reviews

Bad staying

TripAdvisor rating 1.0/5

819michald Business - TripAdvisor review

Don’t recommend staying in this hotel. Family room Very noisy room, not possible to sleep comfortably due to night traffic . not fridge in the room even it was “Family and bigger” Terrible beds and not comfortable at al Air condition - wings centrally oriented on the heads in the bed and not possible to set night mode Restaurant closed at 7pm Only breakfast was not so bad Should be 2star hotel only Probably it was old communist building ORBIS Not fit to present times 4-6 August 6th floor with street view Outside parking only and extra charge From 0 level to reception stairs and no lift so if you have bags it is not easy

Dear guests, Thank you for taking the time to share your thoughts with us about your stay at ibis Styles Bielsko Biala. As part of Ibis Styles, we make every effort to provide each guest with the highest quality services, therefore the opinions presented by you are extremely important to us. Please be assured that we are already taking the appropriate steps to remedy the problem and avoid it happening again in the future. We hope that in the near future we will have a chance to present high quality services. Regards, Agnieszka Sarlej Deputy General Manager

Malfunctional payment system

Customer review rating 0.5/5

Harald K. Families - Confirmed reviews ALL

I was made to pay twice for the stay.

Dear Mr Rostoslav, As Recepction informed You during Your stay, we are in contact with Accor support team, to resolve this case. As soon as we will have any information from them, You will be informed. If they have payment registered anywhere, the payment You made in the recepction, will be returned to Your Cedit Card. I am sorry, this matter is taking longer than You or out team would like, but we have to wait for message from Accor support team. Your case is in progress with Expert team right now. We hope that the matter will be resolved as soon as possible and that we will have a chance to host you again to present the highest quality services. . Best Regards, Agnieszka Sarlej Deputy Director

Comfortable stay and great breakfast

Customer review rating 4.0/5

Freddiefearlessfly Couples - Confirmed reviews ALL

Hotel has been smartened up since our last visit. Breakfast excellent. Some aspects of room service not as good as before.

Dear SHAN R., We very much appreciate your comments regarding your stay at the ibis Styles Bielsko Biala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for any inconvenience while checking in. I will do my best to prevent the situation from happening again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Sarlej Deputy Director

good stay

Customer review rating 4.0/5

Krzysztof Families - Confirmed reviews ALL

nice service

Szanowna Panie Krzysztofie, Bardzo dziękujemy za wspaniałą ocenę naszego hotelu! Cieszymy się, że jest Pan zadowolony ze swojego pobytu i mamy nadzieję , że następny pobyt będzie równie udany! Zapraszamy! Pozdrawiam, Agnieszka Sarlej Koordynator ds. sprzedaży

Don't, don't, don't stay at that hotel!

TripAdvisor rating 2.0/5

Nikkass Families - TripAdvisor review

At first glance it looked good - convinient parking places, spacious family room, clean, at reasonable price, but..... You can't sleep at night as the hotel is located on a very busy road and you can hear all the cars, trucks, bikes engines and speeding up during the night. And believe me the noises which come out of these vehicles in Bielsko-Biała, I suppose most of them old ones, is crazy... Our daughter asked us before going to bed of we forgot the window open, because she could hear the engines so loud and clear as if she was standing at the street. And hygiene - nobody was wearing a mask in the in restaurant and nobody from the hotel personnel was checking on that. On top of that most of the hotel guests had running noses and we're coughing and you could hear the noises of that....

Dear Guests, Thank you for taking the time to share your comments with us about your stay at ibis Styles Bielsko Biala. We are extremely sorry that we did not meet your expectations; please accept our sincerest apologies for this. As part of Ibis Styles, we make every effort to provide each guest with the highest quality services, therefore the opinions presented by you are extremely important to us. Please be assured that we are already taking the appropriate steps to remedy the problem and avoid it happening again in the future. We are grateful that you have shared your experiences with us and we hope that in the near future we will have a chance to present high quality services. Kind regards, Agnieszka Sarlej Sales Coordinator

In partnership with TripAdvisor

Other web-users rate our hotel

  • 107 reviews 7.7/10 Location
  • 197 reviews 6.8/10 Room
  • 179 reviews 9.2/10 Service
  • 11 reviews 7.4/10 WiFi
  • 129 reviews 9.3/10 Breakfast
  • 49 reviews 8/10 Cleanliness

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