Mercure Cergy Pontoise Centre Hotel

Mercure Cergy Pontoise Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 410 reviews

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Hotel extras

  • We are certified ALLSAFE

  • Air-conditioned bedrooms

  • Free high-speed WiFi

  • Secure underground car park

  • Two spacious and modular seminar rooms. Co-working spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Cergy Pontoise Centre Hotel

3 Rue des Chênes Emeraude
95000 CERGY
France

  • CERGY:  36-42-44 MARJOBETS

  • PONTOISE:  4-6 MARJOBETS

  • RER A : station CERGY PREFECTURE:  RER A CERGY PREFECTURE

  • By plane

    AERODROME DE CERGY At 10km / 6.21 miles

  • By plane

    ORLY At 70km / 43.5 miles

  • By plane

    PARIS ROISSY CDG At 40km / 24.86 miles

  • By train

    CERGY At 2km / 1.24 miles

GPS:49.041012, 2.072875

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ASTREE

The Astrée bar is waiting for you every day-at any time-in a pleasant and comfortable setting. Come and discover our extensive menu of drinks and our selection of great Mercure wines.

Your meetings and events

You can organize your meetings (up to 25 people) in our naturally lit conference room, fully equipped with screen, video projector, etc. Welcome and session breaks are provided for in a special area. There is no restaurant in the hotel, however there is a restaurant right next door and several others less than 7 minutes' walk away.

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Enjoy a quiet and relaxing moment in our spacious and fully renovated rooms. We offer every type of comfort to satisfy you: Standard and Superior Rooms; Junior, Privilege or Terrace Suites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  410 reviews

TripAdvisor Rating  3.5/5  276 reviews

Misleading pictures

Customer review rating 0.5/5

Bob Couples - Confirmed reviews ALL

The hotel doesn't match at the pictures shown on the Accor website, Hotel is in need of a big refresh and where is the coffee machine in the room??

Dear JEAN F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Note that the coffee maker is only in the privilege room and you have booked a standard room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Average hotel, my expectations were higher.

Customer review rating 2.5/5

Cindy Couples - Confirmed reviews ALL

The room was a good size but the air conditioning did not work. A variety was served at breakfast but the 'hot food' (sausage, bacon and egg) was freezing cold.

Dear T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Comfortable stay in Pontoise.

Customer review rating 4.0/5

Martin S. Business - Confirmed reviews ALL

Stayed for the week at this hotel close to the customer. The room was nice and quiet.

Dear MARTIN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be a pleasant stay. Sincerely, La direction

Very well located

Customer review rating 5.0/5

Alain D. Solo - Confirmed reviews ALL

People were extremely professional and very kind. The room was extremely quiet as I requested. I will come back next time I go toCergy

Dear ALAIN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Peaceful stay in a clean and well located environment.

Customer review rating 4.5/5

Kamango F. I. Couples - Confirmed reviews ALL

I simply appreciate this hotel for more than one reason: fair price, cool personel, very clean, very quiet, etc.

Dear KAMANGO FRANCK I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

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Other web-users rate our hotel

  • 88 reviews 6.6/10 Location
  • 260 reviews 5.2/10 Room
  • 208 reviews 9.1/10 Service
  • 171 reviews 4.4/10 Comfort
  • 82 reviews 5.9/10 Cleanliness
  • 72 reviews 5.8/10 Breakfast
  • 42 reviews 3/10 Food
  • 41 reviews 3/10 Value

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