Mercure São Paulo Moema Times Square

Mercure São Paulo Moema Times Square 4 stars

Customer review rating (ALL Rating) 4.4/5 1,241 reviews

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Description

Hotel extras

  • 8-minute drive to the São Paulo Congonhas Airport

  • Special packages: honeymoon, romantic, bridal day-use. Conditions apply.

  • Just 80 meters away from the Moema Metro Station (Lilac Line)

  • Tents for the kids (check availability and fees)

  • 4 modern event rooms, one of which can be modulated to accommodate up to 120 people.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure São Paulo Moema Times Square

Avenida dos Jamaris, 100 Torre 1, Moema
04078-000 SAO PAULO
Brazil

Telephone +55 11 5053-2500

  • By plane

    AEROPORTO CONGONHAS At 4km / 2 miles

  • By plane

    AEROPORTO GUARULHOS At 35km / 21.75 miles

  • By plane

    GUARULHOS INTL At 40km / 24.86 miles

  • By helicopter

    EDEL TRADE CENTER At 0.5km / 0.31 miles

  • By car

    IMIGRANTES At 6km / 3.73 miles

  • By train

    ESTACAO VL OLIMPIA At 2km / 1.24 miles

GPS:-23.605128, -46.662139

Companies

  • HONDA 10 km / 6 mi
  • JAGUAR 1 km / 0.62 mi
  • RENAULT NISSAN 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DELL'ARTE RISTORANTE

Excellent choice in the typically Italian neighborhood of Moema, with welcoming environment, private area, and great options in the wine cellar. Breakfast, lunch, and dinner (buffet-style or a la carte).

Your meetings and events

Your successful event at Mercure SP Times Square! Specialized staff are onsite and there are 4 rooms, one of which is modulated. There is also a living area and a great food and beverage service. The premises are located in the neighborhood of Moema, south side of São Paulo. Our premises also have bathrooms, safety protocol signs, alcohol gel dispensers, modern décor and the living area overlooks the beautiful square in front of the hotel.

Room descriptions and layouts

5 

meeting rooms

From 1 to 120 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

With a contemporary design, the rooms at the Mercure SP Moema Times Square are ideal for those looking for comfort on their business or leisure trips. The family-size rooms are perfect for up to 4 guests.

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Wireless internet in your room
  • Business Desk

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,241 reviews

TripAdvisor Rating  4.0/5  562 reviews

Certificate of excellence 2022

Terrible Internet Connection

Customer review rating 2.5/5

Arturo Business - Confirmed reviews ALL

During the last 6 months I have stayed in this hotel 4 times. During each visit I have complained about the issues with your Internet Connection. I had to anticipate my check out and move to another hotel in the same area as it is not possible to work in your hotel with such poor Internet Connection.

Very bad Wifi signal

Customer review rating 2.5/5

Arturo B. Business - Confirmed reviews ALL

It was impossible to work in the rooms as there’s very bad Wi-F signal connection. I requested for support several times but your IT team couldn’t fix it. Please improve this! I’m a regular customer in this hotel and I’m really considering changing my next trips to a different one where I can get decent internet.

Dear Arturo B., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Moema Times Square Hotel. I am sorry that your WIFI experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes Customer Experience Mercure SP Moema Times Square

Well located

Customer review rating 5.0/5

Socrates Business - Confirmed reviews ALL

It was a very nice place to rest.

Sr.Socrates, Obrigada pelos seus comentários sobre o Mercure SP Moema Times Square Hotel! Repassamos para a equipe sua satisfação quanto ao nosso atendimento e serviços prestados. Isso é importante para motivá-los e trabalhar diariamente na melhoria continua. Volte sempre que estiver em nossa cidade. Atenciosamente, Renata Mendes Customer Experience Mercure SP Moema Times Square

Fare Value

Customer review rating 3.5/5

Jimmy Y. Solo - Confirmed reviews ALL

It was an ok experience. Needs some upgrading but ok for price. The included breakfast became very boring fairly fast. Your security/doorman VERY unfriendly. Your internet is HORRIBLE.

Dear James Michael T., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Moema Times Square Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Customer Experience Mercure SP Moema Times Square

Have been better

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I have stayed few time with you, but this time I am not sure I will come back mainly due to the extreame slow internet that you could not fix. Also please do sometime about your elevators. They seem to work at the same slow speed (if not worse) as the internet. Takes forever for the elavator to come. Staff is really freindly and good location though. I like Mercure and next time in Moema I will go to Lavandisca.

Dear Kristian Henry N. Nielsen, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Moema Times Square Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes Customer Experience Mercure SP Moema Times Square

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