Hotel - Novotel Milano Malpensa Airport
Novotel Hotel Novotel Hotel

Novotel Milano Malpensa Airport Hotel

4.0/5 1,484 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • MALPENSA AIRPORT (Paying)
    • MALPENSA APT GATE 7 (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early CHECK-IN from 9.00 AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Currency exchange (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Tennis  (Nearby)
    • Clay tennis court
    • Outdoor tennis court
  • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-00:00
    • Opening hours : Week-end 06:00-00:00
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AB INBEV5 km / 3.11 mi NEOS SPA3 km / 1.86 mi
AGUSTA1 km / 0.62 mi SOFINTER (ANSALDO)5 km / 3.11 mi

Exhibition centre

EXPO MILAN 201535 km / 21.75 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Milano Malpensa Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOLOGNA 30 m2 2 m 21 12 16 10 0
TORINO 30 m2 2 m 21 12 16 10 0
FIRENZE 68 m2 3 m 50 22 25 32 0
MILANO 72 m2 3 m 51 25 28 35 40
ROMA 72 m2 3 m 51 25 28 35 40
VENEZIA 72 m2 3 m 51 25 28 35 40
MILANO + ROMA + VENEZIA 216 m2 3 m 152 0 0 0 120
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 208 rooms
  • 158 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • 150 family rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 2,513 reviews

Our guest reviews for
Novotel Milano Malpensa Airport

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,484 reviews
Anonymous Couples - 09/02/2020 Confirmed reviews ALL
« Conveniently close to airport »

Room was ok but restaurant staff not focused. I had to actually go to the kitchen as the managers chatting inside rather than waiting in the restaurant to accommodate new guests. Food was good though.

Noël H. Business - 08/02/2020 Confirmed reviews ALL
« Disappointing »

Reception staff rather rude and food in restaurant is horrible. And for breakfast one has to wait half a lifetime to get a cappuccino.

Mag Business - 03/02/2020 Confirmed reviews ALL
« Excellent location »

The hotel can offer much more being outside the airport and less than 5 minutes by car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Lex Business - 01/02/2020 Confirmed reviews ALL
« Nice & quiet »

Good distance away from airport, nice and quiet, despite being quite busy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

C. Families - 23/01/2020 Confirmed reviews ALL
« Comodo »

Vicino hotel

Our hotel has responded to the review
Our hotel has responded to the review

Gentile cliente, Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti. Cordiali saluti, Andrea Morandini - general manager

Giovanni F. Families - 21/01/2020 Confirmed reviews ALL
« Overall poor service, bad experience »

Had to walk back to front desk to have garage access, restaurant service slow, electronic keys malfunctioned, cold water for early morning shower. Among the worst experiences in an Accor chain hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Yasheng Families - 10/01/2020 Confirmed reviews ALL
« Convenient location to catch an early flight »

Would recommend this hotel if you have an early flight. Please remember the earliest shuttle bus service starts from 5.00am, otherwise you have to book a taxi. Hotel is spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Anonymous Families - 08/01/2020 Confirmed reviews ALL

All good except the room didn't have the usual amenities you would expect from a Novotel room. We didn't have any glasses in the room, only had one shampoo and one shower gel for a 4-persons room, didn't have a pen/pencil in the room etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are sorry for the lack of amenities you found in your room. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Yuyatdi P. Business - 21/12/2019 Confirmed reviews ALL
« Good Stay »

Location is around 10 minutes to Malpensa airport, hotel ambience was great, quiet. hotel room is nice, clean, Breakfast is also good, lots of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

P. P. Families - 12/12/2019 Confirmed reviews ALL
« very nice hotel »

..........................................................................................................................................................................

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

F Business - 30/11/2019 Confirmed reviews ALL
« very good »

perfectly located nice hotel, new comfortable and with a friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Ronnie K. S. Y. Families - 27/11/2019 Confirmed reviews ALL
« Nice hotel »

Stay for only a few hours the hotel was great very quiet. Nice bed and there is a bathtub in the bathroom which is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

V. Business - 21/11/2019 Confirmed reviews ALL
« PERFECT STAY »

Thanks a lot for all. Perfect stay all points.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

Anonymous Business - 19/11/2019 Confirmed reviews ALL
« A good and as expected Novotel experience »

Good access from and to the airport by shuttle. As expected Novotel experience with nice and spacious room and welcoming environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Fatemeh Families - 12/11/2019 Confirmed reviews ALL

Room was not clean specially bathroom... sheets look like was not washed. As there was hair on. There was so many beetles and different insects in ceilings and walls and even on bed. I asked reception to change the room but second room had the same issue with worst cleanliness condition. I book room for 3 and got a room with one double bed and a sofa bed, sofa bed was horrible, uncomfortable and old and dirty. After so many experience in accor hotel, having 4 star novotel disappointed me!!! Breakfast was ok.. good variety but not happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Prue Families - 04/11/2019 Confirmed reviews ALL
« Basic »

Pretty basic. We found our room very warm but were told we couldn’t use the air conditioning because it was turned off for the colder months, we had to open the window to cool the room which meant the room was filled with insects. The food was also quite terrible but we couldn’t find anything else within walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Camilla Business - 03/11/2019 Confirmed reviews ALL
« Ok hotel close to the airport »

Rooms are clean and have what you need. Breakfast was ok, a bit limited. A lot of cakes and pastry, there should be more fruits and vegetables. I was there a hot October weekend, the aircon was turned off so the room was very warm and uncomfortable. When I asked in reception nothing could be done. They should have a system that allowed the staff to turn on the air con depending on how the weather is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Sebastian B. Families - 02/11/2019 Confirmed reviews ALL
« Confortable, clean, family friendly and delicious breakfast »

Comfortable, easy reach from the airport and delicious breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Melissa A. Couples - 01/11/2019 Confirmed reviews ALL
« convenient location for airport with clean and comfortable rooms »

some difficulty getting the shuttle bus from the airport - incorrect information from the hotel when emailed about availability of shuttle bus. Returning to the airport was no problem. Restaurant meal only just adequate, serving sizes very small and expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Disappointed Couples - 25/10/2019 Confirmed reviews ALL
« Uncomfortably HOT »

Rooms were very uncomfortable and extremely hot. Hotel was covered with insects outside which prevented windows being open. Staff was disinterested and ambiguous regarding issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

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