Novotel Suites Cannes Centre

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Novotel Suites Cannes Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,384 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Close to the beaches and the Palais des Festivals

  • 322 sq. ft. bedroom suites for up to 4 people

  • Kettle, espresso machine, refrigerator and microwave

  • Bar with wooded patio

  • 24-hour gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Cannes Centre

46 bis Boulevard Carnot
06400 CANNES
France

Telephone +33 4 97 06 77 77

Fax +33 4 97 06 77 78

Contact email

  • NOVOTEL SUITES CANNES CENTRE:  N° 1 PALAIS JUSTICE

  • NOVOTEL SUITES CANNES CENTRE:  NAVETTE AEROPORT MAIRIE

  • By plane

    NICE COTE D'AZUR At 25km / 15.54 miles

  • By boat

    CANNES VIEUX PORT At 0.5km / 0.31 miles

  • By helicopter

    AERODROME MANDELIEU At 8km / 4.97 miles

  • By car

    42 CANNES CENTRE At 3.5km / 2.17 miles

  • By train

    CANNES At 0.5km / 0.31 miles

GPS:43.558052, 7.016895

Companies

  • THALÈS 6 km / 3.73 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BOUTIQUE GOURMANDE

In the mood for a snack or a gourmet bite? The Novotel Suites Boutique offers everything you need to satisfy your hunger with a wide range of cooked dishes, salads and desserts to enjoy in your Suite at any time of day or night

Our accommodation(s)

The 322 sq. ft. bedroom suite affords a comfortable, homely stay for up to 4 people. Benefit from the bathroom facilities with shower and bathtub before enjoying an espresso in your lounge area.

Our guest reviews

Our guest reviews for
Novotel Suites Cannes Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,384 reviews

TripAdvisor Rating  4.0/5  1,158 reviews

Certificate of excellence 2022

Nice room, nice staff, nice breakfast

Customer review rating 4.5/5

Alan P. Couples - Confirmed reviews ALL

To answer your next question, below: none of the categories fit - we booked via ibis.com

Madame, Monsieur P. Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Patrick Surault Directeur

Hot in room

Customer review rating 2.0/5

Prantik Couples - Confirmed reviews ALL

We got upgrade but yet room was quite hot air condition was not working for whole our stay .

Dear PRANTIK M., Thank you for taking the time to tell us about your experience at the Novotel Suites Cannes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Surault Manager

Good.

Customer review rating 4.0/5

Robert C. Business - Confirmed reviews ALL

It was fantastic. I only expected fresh bread at the breakfast. Instead there was old hard bread.

Dear Robert C., We thank you for your comment following your stay. It is a pleasure to see that your stay has fully met your expectations. We take into account your remark concerning the bread of the breakfast. We will be happy to welcome you again during your next stay in Cannes. Mr Patrick SURAULT General manager

Well located good stay and excellent team at the welcome desk

Customer review rating 5.0/5

L. Business - Confirmed reviews ALL

The room was of very good quality the team at the desk very welcoming and helpfull

Good Location

Customer review rating 5.0/5

Ian C. Business - Confirmed reviews ALL

It was located very close the WAICF Event that I attended. Petit Dejeuner in the morning was very good and the staff were excellent.

Dear Ian Alfred G C., We very much appreciate your comments regarding your stay at the Novotel Suites Cannes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Surault Manager

Good located

Customer review rating 2.0/5

Nataliia Solo - Confirmed reviews ALL

Location is very convinient, in the main street of the city. When I arrived room was not so clean, there was a lot of dust on wardrobe and I needed to swap it, otherwise I would breath. There were hairs in bathtube, also I couldn’t use coffee machine and teapot because there was lime inside, I think it supposed to be clean for the guest to easy to use it. There were no water, no sleepers,no shampoo and hair conditioner provided, which is strange for the 4 stars hotel. One day I woke up and there was no water in sink, I couldn’t even clean my face, I waited for some hours for water to come, instead of watching the city.

Dear NATALIIA K., Thank you for taking the time to tell us about your experience at the Novotel Suites Cannes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Surault Manager

Perfectly located new Cannes downtown. Very pleasant and professional staff.

Customer review rating 5.0/5

Jm S. Business - Confirmed reviews ALL

Very satisfied about our stay. Very pleasant and professional staff.

Mr S., Thank you for your comment. We are delighted to read that your stay fully met your expectations. We will not fail to pass on your comments to the entire team who are committed to offering you a quality stay. We look forward to welcoming you again. Mr. Patrick SURAULT General manager

Good value in a popular destination

Customer review rating 5.0/5

Rene Solo - Confirmed reviews ALL

Novotel Suites Cannes Centre provides a comfortable stay in a popular destination. The property includes a superb bathroom, nice good size bed, great lighting, and useful microwave. The staff offer quick check in, prompt check out, and helpful tips. Cleaning was efficient. Novotel Suites Cannes Centre is within walking distance of SNCF Cannes, beaches, and port.

Dear RENE G., We very much appreciate your comments regarding your stay at the Novotel Suites Cannes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. Patrick SURAULT General manager

Great Hotel in Great Position

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had a a very pleasant stay thanks to the great staff and to the excellent quality of the hotel. Higly recommended

Great location & excellent Reception service

Customer review rating 5.0/5

Corinne M. Families - Confirmed reviews ALL

Thomas at reception was especially helpful recommending places to go.

Dear Eleanor M., We very much appreciate your comments regarding your stay at the Novotel Suites Cannes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. Patrick SURAULT General manager

Good location, great staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great stay. Clean room, very quiet, 10 min walk to access almost every spot in Cannes.

Basic stay

Customer review rating 1.5/5

Katerina B. Business - Confirmed reviews ALL

Very dirty room with no character and lack of personality

Dear AIKATERINI B., Thank you for taking the time to tell us about your experience at the Novotel Suites Cannes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. Patrick SURAULT General manager

It is an IBIS

TripAdvisor rating 2.0/5

eliorak TripAdvisor review

My stay was not great, first the tv was not connected, then the room was a sauna and the air conditionning was not working. Plus we could not close the bath. Finally the breakfast was really poor, there was no choices and the product were not fresh. The only positive point is the staff, the lady for the check in was super nice.

Dear Customer, Thank you for sharing your experience with the TripAdvisor community following your stay. We are sorry to read that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience with the television upon your arrival. The situation was immediately rectified. Concerning the heating, although it is possible to stop it directly in the room, we do our best to regulate the temperatures by adapting each day to the variable outside temperatures. Furthermore, we take into account your remarks concerning the breakfast service in order to be able to always improve. We will be happy to welcome you again for the faultless service you deserve. M. Patrick SURAULT General manager

Good stay

Customer review rating 4.0/5

Wipeout Business - Confirmed reviews ALL

Very happy. Nice, clean quiet rooms. Breakfast was pretty bland and uninspiring but there is a nice boulangerie around the corner which Id recommend instead.

Dear Mr Jeremy Mark W., Thank you for your comments following your stay at the Novotel Suites Cannes Centre. We would also like to thank you for explaining your reservations about the breakfast service and thus enabling us to improve on what can be improved. We are sorry that the service did not meet your expectations and we sincerely apologise. The whole team wishes you a very happy holiday season and a very good year 2022. Mr. Patrick SURAULT General manager

Friendly staff and comfortable rooms

TripAdvisor rating 4.0/5

Lilie M TripAdvisor review

The staff, from front desk to cleaning, was extremely welcoming, helpful and friendly. We liked the room with windows that open, separate toilet, shower and bathtub. The beds were comfortable. Overall, a very pleasant stay.

Dear Lili, We thank you for your warm comment. It is a real pleasure to see that the standard of our rooms have met your expectations. We look forward to renewing this beautiful experience with you. Best regards M. Patrick SURAULT General manager

Unpleasant stay

TripAdvisor rating 2.0/5

Freedom51598859107 Business - TripAdvisor review

Room smelled smoke and I asked for an room for allergic persons as I'm very allergic to smoke. When I opened the window there were lots of burnt cigarettes in the corner... so dirty and so un professionnal not to check those things. I took a few pictures I ant to put online as it's really ofputting.Than they changed rooms and put me on the boulevard's side which is so noisy that one can't sleep. The airco systme didn't work so I HAD to open the window to get air. I thought this is a very poorly serviced hotel. The persons at the font desk were very nice and tried to be helpful but I would certainly not recommend staying there while in Cannes! Dirty room smelling cigarette... plus finding a whole bunch of left over smoked cigarettes in the corner of a the window; who thinks that's clean in those Cvid times??

Dear guest, Thank you for sharing your concerns with us. I am sorry that your experience did not meet your expectations; please allow me to apologize. At Novotel Suites, we strive to provide superior service to each and every one of our guests, which is why we upgraded you. Again, I am sorry that you didn't like this new suite. Please be assured that we are taking the appropriate steps to resolve this issue and prevent it from happening again. I hope you will give us the opportunity to serve you better in the near future. Yours sincerely. Mr Patrick SURAULT General Manager

Novotel Hotel Central Cannes

TripAdvisor rating 5.0/5

Paul B TripAdvisor review

Hotel manger Patrick and his dedicated staff went above and beyond to make our 10 day stay at this hotel a real pleasure. Despite the hotel being full booked and operating with strict social distancing measures, staff were polite and professional. Our room was clean with plenty of space and a great base for us to explore the Cotes d’Azur. The hotel is located in the main business district but well within walking distance to central Cannes and the beach. Lots of memorable evenings spent in Cannes with taxis back to hotel costing a modest 6 euros. Would definitely return to this hotel in the future.

Dear customer, What a pleasure to read you. Thank you for your warm comments regarding your stay at Novotel Suites Cannes Centre. We focus all our efforts on the well-being of our guests. We are therefore delighted to have contributed to the success of your stay. Your motivational and encouraging feedback has been passed on to all of our staff members who are dedicated to offering you a privileged moment. We look forward to renewing this wonderful experience with you, Best regards, Mr Patrick SURAULT General manager

Just perfect

TripAdvisor rating 5.0/5

mam0une33 Families - TripAdvisor review

Check-in and check-out super easy. Room (for 3) super large and fully loaded with amenities. Staff are nice and responsive. On the downside, only 1 elevator for the whole hotel. This was annoying at certain points in time of the day. Room cleaning was done fast, but only after we had to call front desk after 13:00. Location was not bad, but a good 10 minute walk from the center, and slightly uphill when approaching the hotel.

Dear customer, We thank you for your feedback following your stay at Novotel Suites Cannes Centre. It is a pleasure to see that our services have met your expectations. In addition, we are pleased to announce that a second elevator will be under construction from December to be effective from June 2020. We hope that this will avoid many inconveniences. We will be happy to welcome you again during a future stay in Cannes. Sincerely, Mr. Patrick SURAULT General manager

the best stay in Cannes

TripAdvisor rating 5.0/5

yasmine691 Couples - TripAdvisor review

this is our 10th visit to Cannes and we always come back and stay at Novotel suites. There have been changes over this time. it's very good value for money. I would suggest they change the plastic cups they use as they are not good for coffee. we were dissapointed there were no hand cream, for use in the room.

Dear customer, We thank you for your feedback following your stay at Novotel Suites Cannes Centre. Your loyalty is our greatest reward for all the work done by the teams. We will not fail to pass on all your comments to them. Reception products are available in the executive rooms. Do not hesitate to ask the reception team for it during a future stay. She will be happy to serve you. We would be delighted to meet you during a future stay, Sincerely, Mr. Patrick SURAULT General manager

Best Place to Stay During Cannes Film Fest

TripAdvisor rating 5.0/5

Explore29560502993 Business - TripAdvisor review

This is the second year I have stayed at this hotel. Everything is perfect, location, helpful and friendly staff, very spacious rooms, outstanding service. Highly recommend. Looking forward to returning next year.

Thank you for your feedback following your stay at Novotel Suites Cannes Centre. It is a real pleasure to see that your stay, for the second consecutive year, has met your expectations. Your trust is our greatest reward. Rest assured that we always pay particular attention to the comfort and satisfaction of our customers. Once again a big thank you for your appreciations and it is with great pleasure that we will welcome you next year Best regards, Mr. Patrick SURAULT General Manager

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