Booked for three families as a stop over. Requested parking spaces when booking but on arrival was told the parking was full. Parking in the center is not secure but the hotel does have secure under ground parking. The receptionist was alone so it was very difficult for her to sort by herself. In the end 3 spots were found but it did cause a little unwanted stress. All good in the end. Rooms and breakfast were good and the families were refreshed for the second leg of the journey.

Nice location for a visit of Tours and nearby chateaux

Excellent front desk welcome. Helpful informaion. Bathwater heating problem Sunday morning? Good breakfast with excellent scrambled egg.

The stay was what very pleasant. The hotel is well located near the historic center and shops.

Staff really friendly, location of hotel ideal - close to restaurants and town and also easily accessible from main road. The hotel made us feel safe and comfortable. I would say that the price is a little high for the quality of the room, however, there were no other complaints and it was a pleasant stay.

Week-end de congrès

Two issues: 1. The night of our stay was used by the council to resurface the road directly outside the side of the hotel where our room was situated. Works went on through the night. The hotel would have known about the works and should have put us in a room on the other side of the hotel. 2. Why does Mecure have no English speaking news channel on the hotel TV's

friendly staff, big Rooms, very nice breakfast.. Overall facility is a bit aged, next to the railwaystation in the centre of the City, water in the shower, wasn't too hot, rather medium warm... No wellcome drink offered as Platinummember… :-(

A perfectly acceptable chain hotel with the standard amenities but little charm. The location near the train station would be good for train travellers and , in fact, was fine for us in a car as it was an easy in and out of tours. On the downside was the distance to the restaurant scene, an Uber ride or a half hour walk.

Good hotel, close to town centre. Easy to access to and from auto routes About seven minute walk on level ground to restaurants and sights. Underground parking below hotel. Good breakfast. Comfortable room. Good air conditioning.

but too hot in the room during the heatwave... the AC was not powerful enough on the top floors where I had been upgraded into an executive room. I asked for downgrade into 2nd floor, the AC was not working better but the temperature was more bearable. Staff was very friendly and helpful.

Good size rooms. Air Conditioning not so good. Great breakfast. Great location. Parking a car is a pain in the butt. Have to enter codes twice to open gates. Nice and clean. Right next to train station.

Clean and comfortable hotel located near the train station. Good breakfast selection. Unfortunately there are no restaurants close to the hotel, and as the hotel does not do dinner service a trip to the town center is necessary. This is 10-15 minutes on foot.

Hotel near the station of Tours were we stayed in a family room consisting of 3 rooms, each with a bathroom. Clean but somewhat outdated. Unpersonal check-in, but was compensated afterwards by more personal approach.

Lovely engaging staff was the best part of this stay. Not sure I would class this asa 4star property after having stayed in The Mercury La Rochelle and Mercury Grenoble. Hot items on the breakfast buffet both mornings were cold. On the plus side, relatively close to the centre and a good base for touring the Loire valley.