Mercure Tours Centre Gare Hotel 4 stars

Customer review rating 4.0/5 1,732 reviews

Mercure Tours Centre Gare Hotel
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+ 17 Services

Hotel extras

  • A 5-minute walk from the train station and Congress Center

  • A 10-minute walk from the city center

  • Car park and private underground garage

  • Excellent soundproofing

  • Family and connecting rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Tours Centre Gare Hotel

29 Rue Edouard Vaillant
37000
tours
france

Tel: +33247604060

Fax: (+33)2/47647481

Check-in from 12h00

Check out up to 12h00

  • FIL BLEU :  6/4/3 GARE

  • TRAMWAY :  GARE DE TOURS

  • By plane

    PARIS ORLY At 219.99km / 136.7 miles

  • By plane

    ROISSY CDG At 280.03km / 174 miles

  • By plane

    TOURS ST SYMPHORIEN At 10km / 6.21 miles

  • By car

    SORTIE 21 TOURS CENTRE At 3km / 1.86 miles

  • By train

    SAINT PIERRE ES CORPS At 4km / 2.49 miles

  • By train

    TOURS CENTRE At 0.1km / 0.06 miles

GPS :47.386896, 0.697998

Companies

  • MICHELIN 6.0 km / 3.73 mi
  • PRIMAGAZ 8.0 km / 4.97 mi
  • SKF 5.0 km / 3.11 mi
Companies

Your meetings and events

A 5-minute walk from Tours train station, our meeting room is a welcoming space for your meetings and business appointments. Fully equipped (flip chart, video projector) it is just what you need to accommodate your participants.

meeting room

From 1 to 20 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room

Privilege Room with 1 king-size bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room

Classic Room - twin beds.

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room

Classic Room - 1 double bed and 1 double sofa bed.

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room

Connecting Family Rooms for 4 to 6 people

  • Max. number of persons: 6
  • Area: From 37 / 398 sq ft
  • Wireless internet in your room
Rooms

Our restaurants and bars

LE CLOS LUCE

Non contractual photo

Our Clos Lucé bar welcomes you at the Mercure Tours Centre Gare et Congrès. It is perfectly suited for your business meetings, relaxation, or for sampling regional wines and products. You will appreciate the cozy club room ambiance in our lounges.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Tours Centre Gare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,732 reviews

tripadvisor

TripAdvisor Rating 3.5/5

911 reviews

Road Works!

Customer review rating 4.0/5

James T. Couples - 17/09/2020 Confirmed reviews ALL

Two issues: 1. The night of our stay was used by the council to resurface the road directly outside the side of the hotel where our room was situated. Works went on through the night. The hotel would have known about the works and should have put us in a room on the other side of the hotel. 2. Why does Mecure have no English speaking news channel on the hotel TV's

Hotel is well located but lke an Ibis instead of a Mercure

Customer review rating 4.0/5

Juan M. Families - 05/08/2020 Confirmed reviews ALL

No welcome drink or welcome note as I get in other Accor hotels due to my gold status, wih the current situation your business is in I imgained a very warm welcome, instead it was cold and to be honest the hotel is like a 1 star hotel, not to the level of other Mercures I have stayed in, very dissapointed to have chosen your hotel for a 2 night family stay.

Faulty a/c, toenails everywhere!

Customer review rating 4.0/5

Gérard Couples - 04/08/2020 Confirmed reviews ALL

I'm an Accor loyalty club silver level client for many years and this stay was the worst I have experienced. The air conditioning was non functioning and the room temperature was at least 30 C (86f) all night. We found toenails or fingernails on the bathroom floor and on the carpet near the bed! Very surprising especially since Accor is promoting its extra cleaning/disinfecting procedures during this covid time. When we checked out we mentioned the air conditioning issue and the reception did give us a 70 euro discount on the bill however.

good first pandemic hotel stay

Customer review rating 4.0/5

Jim Couples - 29/07/2020 Confirmed reviews ALL

Well managed hotel given today's environment. We felt safe

OK FOR AN OVERNIGHT

Customer review rating 4.0/5

Keti Couples - 14/07/2020 Confirmed reviews ALL

Just a stop over. Have not satyed long enough to provide a detailed feedback.

Perfect location for our family visit ;excellent spacious room& bathroom& super breakfast plus friendly staffExcellnt

Customer review rating 4.0/5

Evelyne G. Families - 12/03/2020 Confirmed reviews ALL

Excellent stay Thank you to all the staff.

Basic hotel, nice staff

Customer review rating 4.0/5

Diane Couples - 02/02/2020 Confirmed reviews ALL

Basic and ‘correct’. Arrived late and ate at Novhotel next door. They disregarded my allergies and I was sick all night. Do not eat there if you have allergies.

Dear Diane O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr Deschamps Alexandre Directeur Mercure Tours Centre Gare et Congrès

Relaxing clean and cost effective

Customer review rating 4.0/5

Alan M. Couples - 05/01/2020 Confirmed reviews ALL

Good location easy to find and underground secure car park for a competitive rate in good quality hotel

Ok Hotel

TripAdvisor rating 3.5/5

Holger S Business - 26/11/2019 TripAdvisor review

friendly staff, big Rooms, very nice breakfast.. Overall facility is a bit aged, next to the railwaystation in the centre of the City, water in the shower, wasn't too hot, rather medium warm... No wellcome drink offered as Platinummember… :-(

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Location, location, location

TripAdvisor rating 3.5/5

greg t Couples - 31/10/2019 TripAdvisor review

A perfectly acceptable chain hotel with the standard amenities but little charm. The location near the train station would be good for train travellers and , in fact, was fine for us in a car as it was an easy in and out of tours. On the downside was the distance to the restaurant scene, an Uber ride or a half hour walk.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

Clean and good location

Customer review rating 4.0/5

Gregory D. Business - 26/10/2019 Confirmed reviews ALL

This hotel is nothing special but is clean and well located close to city centre

Outdated rooms and slow internet

Customer review rating 4.0/5

Seb Business - 06/10/2019 Confirmed reviews ALL

Room was spacious and comfortable. However, it was also outdated and wifi was very slow.

For two nights it was just about ok

Customer review rating 4.0/5

Dafydd Couples - 02/10/2019 Confirmed reviews ALL

Disappointed no restaurant, bedroom lights very poor especially when reading in bed. The double only had light on one side. Bathroom brilliantly lit! Had previously stayed at the Alliance; now in same group,ate there and was well treated on their limited menu

Good hotel with big room (soundproof) next to the train station

Customer review rating 4.0/5

Martin Couples - 29/09/2019 Confirmed reviews ALL

Very nice, big and soundproof room with a view over the city, possibility to park the car in the garage and also in front of the hotel. Comfortable beds, clean room and bathroom, fridge with a free bottle of water. A lot of information brochures with tourist attractions. Parking in garage is a bit complicated with a lot of different codes and closed gates. You need to come early for a breakfast, otherwise it is not too fresh and with less options.

Good location for visiting Tours

Customer review rating 4.0/5

Margaret F. Families - 17/09/2019 Confirmed reviews ALL

We enjoyed our stay but found the hotel decor somewhat bland and without warmth. Staff were excellent and our room was comfortable.

Great location, friendly staff

Customer review rating 4.0/5

Anonymous Couples - 08/09/2019 Confirmed reviews ALL

Very good

Customer review rating 4.0/5

Anonymous Couples - 06/09/2019 Confirmed reviews ALL

We have stayed as this hotel several times and have always found the rooms comfortable and clean and the staff friendly. The hotel is in a good location, and within easy walking distance of shops restaurants and cafés.

Good family stopover

Customer review rating 4.0/5

Kjp Families - 21/08/2019 Confirmed reviews ALL

We had a family privilege room sleeping 4. Always a bit of a squeeze with the second bed out and made up but was clean and well equipped ( except for no teaspoons/stirrers to use with tea and coffee making facilities) good welcome at reception, breakfast good and something to suit us all. We requested a space in secure underground car park ( for an extra charge), but was low height restriction so couldn’t get in with our roof box. However some surface parking right outside reception which seemed pretty safe.

Hotel staff great, room ok

Customer review rating 4.0/5

Nick Families - 11/08/2019 Confirmed reviews ALL

It was fine, facilities were ok, but no better than the more budget options in your portfolio

Short stay in Tours

TripAdvisor rating 3.5/5

John S Couples - 11/08/2019 TripAdvisor review

Good hotel, close to town centre. Easy to access to and from auto routes About seven minute walk on level ground to restaurants and sights. Underground parking below hotel. Good breakfast. Comfortable room. Good air conditioning.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

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