Mercure Tours Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 2,014 reviews

Mercure Tours Centre Gare Hotel
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+ 20 Services

Hotel extras

  • A 5-minute walk from the train station and Congress Center

  • A 10-minute walk from the city center

  • Car park and private underground garage

  • Excellent soundproofing

  • Family and connecting rooms

Hotel location

Mercure Tours Centre Gare Hotel

29 Rue Edouard Vaillant
37000 tours
france

Fax: (+33)2/47647481

Check-in from 12h00

Check out up to 12h00

  • FIL BLEU:  6/4/3 GARE

  • TRAMWAY:  GARE DE TOURS

  • By plane

    PARIS ORLY At 219.99km / 136.7 miles

  • By plane

    ROISSY CDG At 280.03km / 174 miles

  • By plane

    TOURS ST SYMPHORIEN At 10km / 6.21 miles

  • By car

    SORTIE 21 TOURS CENTRE At 3km / 1.86 miles

  • By train

    SAINT PIERRE ES CORPS At 4km / 2.49 miles

  • By train

    TOURS CENTRE At 0.1km / 0.06 miles

GPS:47.386896, 0.697998

Companies

  • MICHELIN 6.0 km / 3.73 mi
  • PRIMAGAZ 8.0 km / 4.97 mi
  • SKF 5.0 km / 3.11 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE CLOS LUCE Non contractual photo

Our Clos Lucé bar welcomes you at the Mercure Tours Centre Gare et Congrès. It is perfectly suited for your business meetings, relaxation, or for sampling regional wines and products. You will appreciate the cozy club room ambiance in our lounges.

Your meetings and events

A 5-minute walk from Tours train station, our meeting room is a welcoming space for your meetings and business appointments. Fully equipped (flip chart, video projector) it is just what you need to accommodate your participants.

Room descriptions and layouts

meeting room

From 1 to 20 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mercure Tours Centre Gare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,014 reviews

TripAdvisor Rating 3.5/5

947 reviews

Good stay, spacious room, early check-in

Customer review rating 4.5/5

Annyong Couples - 20/12/2021 Confirmed reviews ALL

Very good experience

Dear Kang K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team

Good Hotel

Customer review rating 5.0/5

Rod F. Couples - 04/12/2021 Confirmed reviews ALL

Intded as a base for exploring Tours and the surrounding counytryside, but injury to my wife limited the latter. However we were well looked after. The station is right next door, but the sound-proofing of the windows was excellent.

Dear Rod F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team
Customer review rating 2.5/5

C B. Couples - 16/11/2021 Confirmed reviews ALL

Being next to the station is not ideal as the noise from the vagrants at night kept us awake. Also the pillows on the bed really need looking at !

Dear Colin B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Centre Gare et Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception team

Clise ti train station

Customer review rating 4.0/5

Ken Friends - 09/09/2021 Confirmed reviews ALL

Pleasant stay. Reception very helpful.

Reasonable for price and location

Customer review rating 4.0/5

Varit H. Couples - 20/08/2021 Confirmed reviews ALL

My expectation to Mercure hotels are higher . Although the price is reasonable for the hotel location, the treat to loyal members could be better . Only a welcome drink was offered though we were two. I expected more from a Mercure hotel . My experience in Mercure hotels in Germany is far more pleasant than this time.

Nice Rooms but parking is a struggle

Customer review rating 3.5/5

Matt Families - 07/08/2021 Confirmed reviews ALL

Booked for three families as a stop over. Requested parking spaces when booking but on arrival was told the parking was full. Parking in the center is not secure but the hotel does have secure under ground parking. The receptionist was alone so it was very difficult for her to sort by herself. In the end 3 spots were found but it did cause a little unwanted stress. All good in the end. Rooms and breakfast were good and the families were refreshed for the second leg of the journey.

Excellent location and high confort rooms

Customer review rating 4.0/5

Emmanuel B. D. Families - 28/07/2021 Confirmed reviews ALL

Nice location for a visit of Tours and nearby chateaux

Just what we hoped for.

Customer review rating 4.5/5

Aitken-h. Couples - 27/07/2021 Confirmed reviews ALL

Excellent front desk welcome. Helpful informaion. Bathwater heating problem Sunday morning? Good breakfast with excellent scrambled egg.

Customer review rating 4.5/5

Tanja Couples - 13/05/2021 Confirmed reviews ALL

The stay was what very pleasant. The hotel is well located near the historic center and shops.

Well located

Customer review rating 3.5/5

Michelle Couples - 28/10/2020 Confirmed reviews ALL

Staff really friendly, location of hotel ideal - close to restaurants and town and also easily accessible from main road. The hotel made us feel safe and comfortable. I would say that the price is a little high for the quality of the room, however, there were no other complaints and it was a pleasant stay.

Souriant

Customer review rating 3.5/5

Le C. Business - 25/10/2020 Confirmed reviews ALL

Week-end de congrès

Road Works!

Customer review rating 3.0/5

James T. Couples - 17/09/2020 Confirmed reviews ALL

Two issues: 1. The night of our stay was used by the council to resurface the road directly outside the side of the hotel where our room was situated. Works went on through the night. The hotel would have known about the works and should have put us in a room on the other side of the hotel. 2. Why does Mecure have no English speaking news channel on the hotel TV's

Ok Hotel

TripAdvisor rating 3.0/5

Holger S Business - 26/11/2019 TripAdvisor review

friendly staff, big Rooms, very nice breakfast.. Overall facility is a bit aged, next to the railwaystation in the centre of the City, water in the shower, wasn't too hot, rather medium warm... No wellcome drink offered as Platinummember… :-(

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Location, location, location

TripAdvisor rating 3.0/5

greg t Couples - 31/10/2019 TripAdvisor review

A perfectly acceptable chain hotel with the standard amenities but little charm. The location near the train station would be good for train travellers and , in fact, was fine for us in a car as it was an easy in and out of tours. On the downside was the distance to the restaurant scene, an Uber ride or a half hour walk.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

Short stay in Tours

TripAdvisor rating 4.0/5

johnsA7140LA Couples - 11/08/2019 TripAdvisor review

Good hotel, close to town centre. Easy to access to and from auto routes About seven minute walk on level ground to restaurants and sights. Underground parking below hotel. Good breakfast. Comfortable room. Good air conditioning.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good

TripAdvisor rating 4.0/5

greg-dunon Business - 09/07/2019 TripAdvisor review

but too hot in the room during the heatwave... the AC was not powerful enough on the top floors where I had been upgraded into an executive room. I asked for downgrade into 2nd floor, the AC was not working better but the temperature was more bearable. Staff was very friendly and helpful.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good size rooms. Air Conditioning not so good.

TripAdvisor rating 3.0/5

Scenic42134387211 Family - 10/06/2019 TripAdvisor review

Good size rooms. Air Conditioning not so good. Great breakfast. Great location. Parking a car is a pain in the butt. Have to enter codes twice to open gates. Nice and clean. Right next to train station.

Comfortable hotel near Tours train station

TripAdvisor rating 4.0/5

867bm Solo travel - 02/09/2018 TripAdvisor review

Clean and comfortable hotel located near the train station. Good breakfast selection. Unfortunately there are no restaurants close to the hotel, and as the hotel does not do dinner service a trip to the town center is necessary. This is 10-15 minutes on foot.

Hello, We thank you for taking the time to leave a comment on Trip Advisor after your stay at the Mercure Tours Center Gare et Congrès. We are delighted to read your positive feedback, I would not fail to share your feedback with my entire team. Best regards

Overnight stay on our way home with 5 persons

TripAdvisor rating 3.0/5

bart433 Family - 01/08/2018 TripAdvisor review

Hotel near the station of Tours were we stayed in a family room consisting of 3 rooms, each with a bathroom. Clean but somewhat outdated. Unpersonal check-in, but was compensated afterwards by more personal approach.

Dear BART433, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. Best Regards La direction

Not the best of Mercury Hotels.

TripAdvisor rating 4.0/5

K7004DEwilliamd Friends getaway - 23/05/2018 TripAdvisor review

Lovely engaging staff was the best part of this stay. Not sure I would class this asa 4star property after having stayed in The Mercury La Rochelle and Mercury Grenoble. Hot items on the breakfast buffet both mornings were cold. On the plus side, relatively close to the centre and a good base for touring the Loire valley.

Dear K7004DEwilliamd, We thank you for taking the time to leave a comment on Tripadvisor after your stay at our hotel. I would definitely share your positive feedback with my reception staff. All Mercure hotels are different and unfortunately I do not make the weight with some of my colleagues, not by the lack of benefits, but some Mercure in France or elsewhere are in exceptional buildings such as an old chapel .. where all simply the location is more heavenly. Best regards

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