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Novotel London Greenwich Hotel 4 stars

Customer review rating 4.4/5 8,798 reviews

ALLSAFE approved hotel

Novotel London Greenwich
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+ 9 Services

Hotel extras

  • Excellent transport links connecting you to central London

  • Six fully-furnished meeting rooms for up to 92 people

  • Easy access to Canary Wharf and the O2 Arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • 4 Electric Car Recharge terminals Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
Business services
  • 6 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA london
united kingdom

Tel: +442076600682

Fax: (+44)20/83126810

Check-in from 14h00

Check out up to 12h00

  • GREENWICH HIGH ROAD/SOUTH STREET :  177 180 199

  • GREENWICH :  DLR GREENWICH

  • By plane

    LONDON CITY AIRPORT At 10.3km / 6.4 miles

  • By plane

    LONDON GATWICK At 72.09km / 44.8 miles

  • By plane

    LONDON HEATHROW At 37.17km / 23.1 miles

  • By train

    CHARING CROSS At 11.1km / 6.9 miles

  • By train

    EUSTON At 12.87km / 8 miles

  • By train

    GREENWICH STATION At 0.1km / 0.06 miles

  • By train

    KING'S CROSS At 12.23km / 7.6 miles

  • By train

    LIVERPOOL STREET At 9.01km / 5.6 miles

  • By train

    LONDON BRIDGE At 6.92km / 4.3 miles

  • By train

    LONDON ST PANCRAS At 7.1km / 4.41 miles

  • By train

    PADDINGTON At 14.97km / 9.3 miles

  • By train

    ST PANCRAS At 12.55km / 7.8 miles

  • By train

    VICTORIA STATION At 10.94km / 6.8 miles

  • By train

    WATERLOO At 9.49km / 5.9 miles

GPS :51.477798, -0.013504

Companies

  • ANAC ALCATEL 1.77 km / 1.1 mi
  • BARCLAYS 6.92 km / 4.3 mi
  • CITIGROUP 6.76 km / 4.2 mi
  • CLIFFORD CHANCE 7.08 km / 4.4 mi
  • CREDIT SUISSE 7.08 km / 4.4 mi
  • GOVERNMENT 5.63 km / 3.5 mi
  • HSBC 7.08 km / 4.4 mi
  • INFOSYS 7.08 km / 4.4 mi
  • LUTRON 9.5 km / 5.9 mi
  • MARITIME COASTGUARD 4.67 km / 2.9 mi
  • MORGAN STANLEY 7.08 km / 4.4 mi
  • SHELL 9.98 km / 6.2 mi
  • UNIVERSITY GREENWIC 0.64 km / 0.4 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 92 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

GOURMET BAR & RESTAURANT

Type of cuisine: International

In line with local government recommendations, we have reopened our restaurant & bar.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BAR

Our bar has now reopened!

Menu (PDF)

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Novotel London Greenwich

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,798 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,320 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Wonderful service

Customer review rating 5.0/5

Anonymous Friends - 22/07/2021 Confirmed reviews ALL

All staff were brilliant - reception, dining etc. Breakfast was a highlight each morning. Nothing was a bother for the waiting staff.

Dear Thomas G., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.

Good value for money

Customer review rating 5.0/5

Katie Families - 21/07/2021 Confirmed reviews ALL

Stayed for three nights recently, found the hotel to be well located, modern and clean, and the staff were extremely friendly, supportive and responsive to queries.

Dear Mrs K., Thank you so much for your great feedback regarding your stay at the Novotel London Greenwich. We enjoyed reading your constructive comments and to know that you had a pleasant moment with us. I will share your feedback with all of our team whom would like to thank you already for your support. Comments like yours serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your review with us, we will all be looking forward to welcome you again soon next time you are in Greenwich. With kind regards, Omnes Quentin

Very well located

Customer review rating 4.5/5

Mrs J. L. Couples - 21/07/2021 Confirmed reviews ALL

Very nice room ,clean , comfy bed . Would have preferred feather pillows but probably not practical . Good restaurant and bar . Good staff in both . Did find the shower tray slippery so maybe a rubber shower mat . Good to have a safe and small fridge .

Dear Janet L., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.

Good stay

Customer review rating 4.0/5

Carol P. Friends - 20/07/2021 Confirmed reviews ALL

All staff were polite and helpful. Disappointed that bed not made or rubbish cleared. Don't think the price reflected lack of service. A couple of things wrong with the room which we reported, hope they were fixed for the next customers.

Dear Mrs P., We would like to thank you for taking the time to give us your review from your stay at the Novotel London Greenwich. First of all, please accept our apologies for the room condition. We have forwarded your remarks to the maintenance and housekeeping department for actions to be taken in that regards. As for the room being cleaned, unfortunately since Covid-19, our regulation toward the room being cleaned on a daily basis have changed and from now we clean the room every 3 days. We are sorry that this information was not explained to you better upon your check-in. Once again, we thank you for your time, your constructive feedback and your loyalty, and we will be looking forward to welcome you again next time you are in Greenwich. With kind regards, Omnes Quentin Welcome Manager

Great location for everything London

Customer review rating 4.0/5

Bill J. Couples - 20/07/2021 Confirmed reviews ALL

Generally the hotel is of good quality and amenities are very good. The covid changes (only cleaning rooms / changing towels) every 3 days is a bit odd but otherwise everything is very good.

Dear William J., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.

Location

Customer review rating 4.5/5

Paul B. Couples - 20/07/2021 Confirmed reviews ALL

Good location clean and well appointed room. After some confusion about our third night staff were very good

Dear Mr B., Thank you very much for your kind feedback regarding your stay at the Novotel London Greenwich. We are happy to see that you had a pleasant moment with us, that the room suited your expectations and that our team has proven to be helpful when needed. We will be looking forward to welcome you again next time you are in Greenwich and wish you a great journey. With kind regards, Omnes Quentin Welcome Manager

GREAT LOCATION FOR OUR VISIT

Customer review rating 4.0/5

John Couples - 19/07/2021 Confirmed reviews ALL

The hotel is located close to our son's flat in Greenwich so was ideal for our visit. The staff were all friendly and helpful - we were particularly pleased with the staff looking after breakfasts as they were very efficient and attentive. The room was a good size and thankfully had effective air conditioning as summer temperatures actually arrived during our stay. I do think the room could be improved by the replacement of some worn/tired fabric covers on the furniture.

Dear john F., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.

Well placed for our visit

Customer review rating 4.0/5

Vickie Families - 18/07/2021 Confirmed reviews ALL

Good clean rooms, breakfast excellent

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback and see that you enjoyed your stay. I will share your comments with the team whom would like to thank you for your kind support. Please remain informed as well that your invoice has been sent to your email address since. Thank you again for sharing your experience and your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin Omnes Welcome Manager

We enjoyed our stay

Customer review rating 4.5/5

L. Couples - 18/07/2021 Confirmed reviews ALL

My husband and I stayed for 1 night recently. Overall we had a very good stay. All staff we encountered were very friendly and helpful. The room was clean and comfortable. Breakfast was very nice. The only thing I could criticise would be that we choose the hotel based on the fact it had parking but no where online or on our confirmation email was it stated that you have to pay an additional £18.00 per night for this.

Dear Mrs. Farrelly, We would like to thank you for your kind feedback regarding your recent stay at the Novotel London Greenwich. We are happy to see that you had an agreeable stay with us and that our team has proven to be helpful when needed, that the breakfast was to your taste and that you liked the room. We have taken into account your remark toward our parking fees and will add the appropriate communication to prevent future occurrence. Once again, thank you for your review and for your loyalty, we will be looking forward to welcome you again next time you are in Greenwich. With kind regards, Omnes Quentin Welcome Manager

Comfortable short stay

Customer review rating 4.0/5

Jfreeman Families - 17/07/2021 Confirmed reviews ALL

Helpful and welcoming staff. Room ok, but tired and separate toilet scruffy. Car parking good. Restaurant limited and wines very overpriced. Views on quality of the breakfast were mixed.

Dear Mr. F., We very much appreciate your comment regarding your stay at the Novotel London Greenwich. It was a pleasure to receive you in our hotel. I will share your comment with our team regarding the great service you received, I am sure that this feedback will serve as an encouragement to them as we strive to continuously improve the quality of our services. We have also taken into account the remarks you mentioned and have transfered them to the concerned department for further investigation. Thank you again for sharing your experience and loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin Omnes Welcome Manager

well located close to bars and restaurants

Customer review rating 5.0/5

Mr R. Couples - 13/07/2021 Confirmed reviews ALL

Brilliant stay friendly concierge and clean room , absolutley immaculate.

Dear Christopher R., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Squeo | Operations Manager

Good stay

Customer review rating 4.0/5

D J. Solo - 12/07/2021 Confirmed reviews ALL

Great location and very comfortable room. Great that I could open the window to a reasonable amount.

Dear Diana J., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Squeo | Operations Manager

Nice comfortable room and good facilities

Customer review rating 4.5/5

Phil C. Families - 07/07/2021 Confirmed reviews ALL

Very nice stay with very friendly and helpful staff who made us very welcome would stay again

Dear Philip c., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Kind Regards, Vincenzo Squeo Multi-Site Operations Manager

At Ease

Customer review rating 5.0/5

Graham Couples - 06/07/2021 Confirmed reviews ALL

The staff were welcoming, the room was great and at all times we felt welcome.

Dear Mr. h., We very much appreciate your comments regarding your recent stay at the Novotel London Greenwich. It was a pleasure to welcome you and to receive such positive feedback. I will be delighted to share your kind comments and compliments with all our colleagues and especially the person who helped you out throughout your stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again and thank you for your loyalty. Yours sincerely, Omnes Quentin Welcome Manager

awful

Customer review rating 0.5/5

Mandy L. Families - 06/07/2021 Confirmed reviews ALL

This hotel is overpriced for the rooms and the service provided. We had a dirty bathroom when we arrived and were given a cleaning tray to clean it ourselves. We had no room service for the 3 days we stayed. I would not return to any Novotel.

Dear Mandy L., Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel London Greenwich. At Novotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on H3… Yours sincerely, Quentin Omnes Front Office Manager

Good location

Customer review rating 4.0/5

Angela Couples - 06/07/2021 Confirmed reviews ALL

Right next to Greenwich station, perfect for what we needed.

Dear Angela T., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. Please rest assured that we are taking the appropriate measures to address the problems you mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope to welcoming you again in the near future. Sincerely, Vincenzo Squeo Multi-Site Operations Manager

Well located and value for money

Customer review rating 4.5/5

John M. Couples - 06/07/2021 Confirmed reviews ALL

Modern, comfortable, friendly and helpful staff

Dear Mr. M., Thank you for sharing your review regarding your stay at the Novotel London Greenwich. We are more than happy to read your comment and see that you had a splendid journey among us. As we strive to continuously improve the quality of our services., we are pleased to know that our members provided great service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omnes Quentin Welcome Manager

Well located

Customer review rating 4.0/5

Stephen P. Couples - 05/07/2021 Confirmed reviews ALL

Everything we needed and situated near the train station

Dear Mr. p., Thank you for sharing your review from your stay in our hotel! We are glad to see that your stay was a confortable one and hope to see you again very soon. Sincerely, Omnes Quentin Welcome Manager

Great location

TripAdvisor rating 5.0/5

Newness625 Business - 12/04/2021 TripAdvisor review

Ideal hotel for visiting Greenwich or central London with the DLR and overground train station virtually next door and only 10 minutes to London Bridge. Hotel staff are great and always really helpful

Relaxing

TripAdvisor rating 5.0/5

J-EmmDee 14/12/2020 TripAdvisor review

Enjoyed a lovely stay even with all the restrictions. Very friendly and clean environment, at no point did we feel uncomfortable or worried about being away from home. Restaurant had great options for breakfast and during the day, with lots of takeaway options around too.

Thank you so much for this kind words and nice review! We are delighted to see you have enjoyed your stay in Novotel London Greenwich. We look forward to welcoming you back hopefully soon! Kasia Lodziewska,Welcome Manager

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