ibis Hull City Centre Hotel 2 stars

Customer review rating 4.3/5 3,901 reviews

ALLSAFE approved hotel

ibis Hull City Centre
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+ 9 Services

Hotel extras

  • Hotel amenities include free Wi-Fi and access to a computer

  • Central location, with plenty of nearby transport links

  • Pet-friendly hotel, with on-site facilities

  • Le Nautique Café offers snacks and drinks 24 hours a day

  • Hotel bar and Fogg's Restaurant serves a choice of international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI at the hotel
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)

Hotel location

ibis Hull City Centre

Osbourne Street
Ferensway
HU1 2NL hull
united kingdom

Tel: +441482947950

Fax: (+44)1482/387510

Check-in from 14h00

Check out up to 12h00

  • By plane

    HUMBERSIDE At 29km / 18.02 miles

  • By plane

    LEEDS/BRADFORD At 104.6km / 65 miles

  • By plane

    ROBIN HOOD DONCASTER At 29km / 18.02 miles

  • By boat

    North Sea Ferries At 8.05km / 5 miles

  • By boat

    P&O NORTH SEA FERRIES At 8.05km / 5 miles

  • By car

    M62 At 24km / 14.91 miles

  • By train

    HULL At 1km / 0.62 miles

  • By train

    Paragon Station At 0.8km / 0.5 miles

GPS :53.742264, -0.344256

Companies

  • BP CHEMICALS 9.66 km / 6.0 mi
  • Choice Hotels Hull 1.61 km / 1.0 mi
  • Dorchester Hotel Hull 1.61 km / 1.0 mi
  • FENNER DUNLOP 8.05 km / 5.0 mi
  • FERENS ART GALLEY 0.32 km / 0.2 mi
  • GILSON HOTEL 0.16 km / 0.1 mi
  • HIEX HULL 0.48 km / 0.3 mi
  • HULL CITY COUNCIL 0.8 km / 0.5 mi
  • HULL KR 8.05 km / 5.0 mi
  • HULL TRAINS 0.32 km / 0.2 mi
  • Holiday Inn Hull 1.61 km / 1.0 mi
  • Hotels-Hull 1.61 km / 1.0 mi
  • Hull- Hotels 1.61 km / 1.0 mi
  • KCOM 0.16 km / 0.1 mi
  • MERCURE ROYAL HULL 0.16 km / 0.1 mi
  • PREMIER INN HULL 0.8 km / 0.5 mi
  • Ramada Javis Hull 1.61 km / 1.0 mi
  • SIEMANS 8.05 km / 5.0 mi
  • SMITH & NEPHEW 4.83 km / 3.0 mi
  • Smith and Nephew 1.61 km / 1.0 mi
  • Stop Inn Hull 0.8 km / 0.5 mi
  • THE WELLY CLUB 1.13 km / 0.7 mi
  • TRAVEL LODGE HULL 0.8 km / 0.5 mi

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Hull City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,901 reviews

TripAdvisor Rating 4.0/5

1,058 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Central, clean, cheap - great place to stay

Customer review rating 4.5/5

Anonymous Families - 13/09/2021 Confirmed reviews ALL

One night in Hull - perfect for a quick stay. Friendly staff, clean rooms - just what you need.

Well located for coach pick up

Customer review rating 5.0/5

Paul H. Couples - 12/09/2021 Confirmed reviews ALL

Staff helpfull changed room on arrival from double to twin,good breakfast no probs

Good stay

Customer review rating 5.0/5

Mrs G. R. Solo - 09/09/2021 Confirmed reviews ALL

Never stayed in a hotel on my own before, I’m 70 years old, but I felt so safe staying in the hotel. The staff were lovely and nothing was too much trouble . I was staying there because my husband was having major surgery and all the staff took the time to ask how he was getting on. It meant a lot to me to be able to talk to someone about him. The hotel was very clean. The breakfast was plentiful and well presented. I have no complaints at all. Would definitely recommend it to everyone.

Ideal for a one night stay after a concert as it is close to the Bonus Arena.

Customer review rating 4.0/5

Guy Couples - 09/09/2021 Confirmed reviews ALL

Stayed for one night after attending a concert at the Bonus Arena. Room was fine for a one night stay and breakfast the next morning set us up for the day ahead.

Well located, very pleasant stay

Customer review rating 4.5/5

Moira M. Couples - 06/09/2021 Confirmed reviews ALL

A lovely clean hotel. Central to city centre

Well located, staff were very polite & helpful.

Customer review rating 5.0/5

Colin W. Friends - 06/09/2021 Confirmed reviews ALL

We enjoyed our stay from the moment we arrived to leaving. Room very clean , bed was really comfy & bedding felt really luxurious. Nice to have a bar on site. Breakfast was really good. Loved the length of time breakfast was available so not a mad rush all at once fabulous.

Nice location within walking distance of all town centre

Customer review rating 4.0/5

Robin B. Couples - 06/09/2021 Confirmed reviews ALL

Great location within range of city centre. Breakfast very dry, over cooked

Get what you pay for.

Customer review rating 2.5/5

George Couples - 06/09/2021 Confirmed reviews ALL

Check in was perfect. On arrival at our room there was 2 bags of laundry at one side of the door and 2 empty glasses on the other side. They were still there when we checked out the next day. The room was very basic and not very clean. Stains on the carpet and the walls (very tired room). The worst was in the toilet, there was a second (spare) toilet roll on a holder, the side of the roll was facing upwards and had several stains on it, will leave to your imagination.

Dear George C., Thank you for taking the time to tell us about your experience at the ibis Hull City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phil Woods General Manager

Well located

Customer review rating 4.0/5

Anonymous Business - 05/09/2021 Confirmed reviews ALL

Positive friendly and amenable staff, very hot rooms.

Great Central hotel

Customer review rating 5.0/5

Jill M. Couples - 04/09/2021 Confirmed reviews ALL

Good location and great price

First stay in Hull

TripAdvisor rating 4.0/5

gwendoline r 04/09/2021 TripAdvisor review

Well what can I say but I found staying in the Ibis very enjoyable. I’m a 70 year lady and that was the first time I had stayed in a hotel on my own. I felt very safe and all the staff would take time to talk with me making me feel welcome. My husband was in Hull Royal having a major operation and therefore I was worrying about him but all the staff asked about him and if I wanted to talk they would stop and listen. (Only if the weren’t too busy). The room and hotel were lovely and clean. The bedroom was basic but had everything you need for a stay. The breakfast was very good. Buffet style and there was a really good choice for all tastes. The hotel is located near all amenities and easily reachable to both shopping centres and local attractions. I would definitely recommend the Ibis.

A mixed experience

Customer review rating 4.0/5

Robf Solo - 01/09/2021 Confirmed reviews ALL

My room was clean and tidy and the bed was comfortable. Trying to watch television was less comfortable: I either had to sit/lay on the bed or sit in an uncomfortable large plastic chair. As I was there for only one night, I was not going anywhere else in the city and I would have liked to be more comfortable in the room. Relating to the rest of the stay: whilst the room was clean and tidy, the corridor was very dull and the carpet was rather scruffy, not through lack of cleaning more through long term usage. The staff are all very pleasant and helpful and the food was good in the restaurant, although I would have liked a little more vegetarian choice. The ceiling of the restaurant was damaged near the window area, causing a chilly draught. In one area there was a hole and nearby what appeared to be a loose wooden board in the ceiling which was not fully attached and could have proved a health and safety problem had it fallen. I simply moved to another table where The draught was not a problem. Generally there were other points where maintenance needed general tidying. I do reiterate that I had no problem with staff who are to be complimented on providing a really good service to the customers. I noticed that they were particularly helpful to guests who needed extra help. I think that, maybe the fabric of the building is possibly the main problem.

Well located

Customer review rating 4.0/5

Rebecca G. Couples - 01/09/2021 Confirmed reviews ALL

Hotel was easy to locate, clean and spacious room. Our visit to Hull was to go horse racing in Beverley, train station was a 5mins walk from our hotel and Beverley was just a 15min train journey.

Brilliant stay

Customer review rating 5.0/5

Nicola Couples - 31/08/2021 Confirmed reviews ALL

Will definitely stay here again. Staff so helpful and couldn't do enough for us. So many bad reviews and I honestly can't understand why! The rooms are basic but you have everything you need. Try it!

Alright

Customer review rating 1.5/5

Anonymous Solo - 31/08/2021 Confirmed reviews ALL

The condition of the hotel is not worth the price. Also there was not shampoo in my bathroom.

Dear Oluwaseun O., Thank you for taking the time to tell us about your experience at the ibis Hull City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phil Woods General Manager

very comfortable bed,good food & generally good service.

Customer review rating 4.5/5

Jonathan B. Solo - 31/08/2021 Confirmed reviews ALL

basically an enjoyable stay. just one slight criticism,the bacon was a bit hard.

Good location, not so good room!

Customer review rating 1.0/5

Mick P. Couples - 30/08/2021 Confirmed reviews ALL

The hotel is in a good location, the reception and bar area is fine. However the room was awful. The carpet is ancient and looked filthy, I chose to keep my shoes on the whole time. The room was in desperate need of an upgrade. The only positives were the bed was ok as was the shower. The accommodation was far from cheap so please reinvest and upgrade the rooms!

Dear Michae P., Thank you for taking the time to tell us about your experience at the ibis Hull City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phil Woods General Manager

Friendly Staff

Customer review rating 3.5/5

Mr A. M. Couples - 30/08/2021 Confirmed reviews ALL

Happy with the hotel, great breakfasts and friendly staff but bedroom very basic and in need of updating.

A little worn

Customer review rating 3.5/5

Mg Couples - 30/08/2021 Confirmed reviews ALL

Room was clean but looking very worn. Furniture removed from room so nowhere to stand case on. Sink blocked in bathroom causing an unpleasant smell. Breakfast was good and bar cafe area clean and tidy.

Big towels

TripAdvisor rating 4.0/5

zoegirl2015 27/08/2021 TripAdvisor review

Lovely big towels. Excellent shower. Well sited for train station and walk into town. Although clean and tidy room was a little 'tired' with cracks on the window bench. Otherwise up to the usual friendly and efficient service I expect from Ibis.

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