ibis budget São Paulo Paraiso

ibis budget São Paulo Paraiso 2 stars

Customer review rating (ALL Rating) 4.1/5 3,618 reviews

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Hotel extras

  • 18 minutes by car from São Paulo/Congonhas Airport

  • A 42-min drive from Tiete Bus Station

  • Next to Paraíso subway station

  • A 14-minute drive to Augusta Street

  • 24-hour convenience store

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget São Paulo Paraiso

Rua Vergueiro, 1571, Paraíso
04101000 SÃO PAULO
Brazil

GPS:-23.576511, -46.640959

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

The room in ibis budget São Paulo Paraíso are modern and cozy, ideal for those looking for cost-effective accommodation and close to the metro. Whatever the reason of your trip, the different types of hotel rooms offer total comfort, free WIFI and A/C. Rooms accommodate 3 people, and there are options adapted for people with reduced mobility. If you're travelling with your pet, we also accommodate small dogs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,618 reviews

TripAdvisor Rating  3.5/5  2,974 reviews

Still without my receipt/invoice

Customer review rating 1.5/5

Rodrigo Business - Confirmed reviews ALL

I have already requested my invoice/receipt and Ibis did not provide me yet :( This is very very sad!!!

Prezado Rodrigo, Muito obrigado por sua resposta a nossa pesquisa de satisfação. A nota fiscal é encaminhada pela prefeitura de São Paulo, em até 10 dias úteis após sua saída do hotel, no e-mail que informou no seu check-in. Caso não tenha recebido, por gentileza encaminhe um e-mail para nosso setor de reserva h3… que encaminhamos a nota fiscal para você. Atenciosamente, Alan Pires Supervisor de Guest Experience Hotel Ibis Budget Paraiso

Frequent customer, horrendous one-off experience

Customer review rating 0.5/5

Ben Business - Confirmed reviews ALL

I advised in advance I would arrive around 3am. I arrived at 2.24. The server was being changed. No preparations for this server switch had been made. Front desk staff had no access to the system. I was left waiting in the lobby for 1hr24min. They finally let me into the room, but with no key. I went to bed at nearly 4am, exhausted. The next day, I had a morning meeting on video. The hotel internet wasn’t working. The cell reception was bad in the room and I couldnt use it. There was no telephone in the room and so I couldnt call reception. They still hadn’t provided me with a key or a checkin leaflet, so I had no way of contacting the front desk. I had to go down from the 10th floor. It took 40 min and 2 visits to the front desk to get the internet working. And a visit to my room. My meetings were all late. When I checked out, I asked them to look after my bag for the afternoon. They told me I would have to pay. I politely told them my experience hadn’t been the best. They charged me anyway. I’m still recovering today, more than 24hrs after having left the hotel! I have stayed in Accor hotels many times before and have never had an experience anywhere near this, so I know it is an outlier. But it may the specific hotel. And it did not help me for my important work meetings that day. Also, the plug sockets in the room were hanging out of the wall.

Dear Benjamin, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. Keep at the disposal Yours Sincerely, Alan Pires Supervisor de Guest Experience Ibis Budget SP Paraiso

Well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I like ibis because I can find anywhere. And the breakfast is great

Prezada Cinthia, Agradecemos por responder nossa pesquisa de satisfação. Seus comentários são importantes para nossa melhoria constante. Esperamos que possa retornar mais vezes Atenciosamente, Hotel Ibis Budget SP Paraíso

Fine for its price

Customer review rating 3.5/5

Marcelo M. Business - Confirmed reviews ALL

Simple but clean room. Good amenities. But the sound proofing is under par. Could hear someone snoring on the next room. Loudly

Prezado Marcelo, Agradecemos por responder nossa pesquisa de satisfação. Seus comentários são importantes para nossa melhoria constante. Esperamos que possa retornar mais vezes Atenciosamente, Hotel Ibis Budget SP Paraíso

Convenient at all

Customer review rating 4.0/5

Fabio G. Business - Confirmed reviews ALL

2 nights dedicated to a professional agenda.

Prezado Fabio, Agradecemos por responder nossa pesquisa de satisfação. Seus comentários são importantes para nossa melhoria constante. Esperamos que possa retornar mais vezes Atenciosamente, Hotel Ibis Budget SP Paraíso

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Other web-users rate our hotel

  • 1,121 reviews 9.6/10 Location
  • 1,706 reviews 3.6/10 Room
  • 1,307 reviews 8.2/10 Service
  • 61 reviews 5.9/10 WiFi
  • 775 reviews 2.4/10 Comfort
  • 675 reviews 6.3/10 Breakfast
  • 602 reviews 6.3/10 Cleanliness
  • 531 reviews 4.9/10 Value

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