Hotel - Hotel Mercure Secession Wien
Mercure Hotel Mercure Hotel

Hotel Mercure Secession Wien

4.0/5 842 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

BANK AUSTRIA K.1 km / 0.62 mi
DOROTHEUM1 km / 0.62 mi

Congress centre

VIENNA INTERNATIONAL CENTER15 km / 9.32 mi

Exhibition centre

REED MESSE WIEN6 km / 3.73 mi

Your meetings and events

With a view of the golden cupola of the Vienna Secession, our seminar room is the ideal setting for a successful seminar.Natural light, individually controllable room air-conditioning, state-of-the-art technology and professional service ensure you can create the ideal training session.

Hotel Mercure Secession Wien Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GUSTAV KLIMT 52 m2 3 m 30 16 5 20 0
    • Screen
    • Auditorium
    • Flipchart
    • TV with VCR
    • Meeting room
    • Office
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

  • 70 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 1,584 reviews

Our guest reviews for
Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 842 reviews
Business - 13/01/2020 TripAdvisor review
« Business traveller »

I love to come back to this hotel. Staff is very friendly, helpful, they do their best to make your stay comfortable. Very fast, precise, always at your disposal. Also the restaurant is very good, despite it is only breakfast, but great choice of fresh fruits and everyone can find his taste

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope to welcome you soon again, Best regards Barbara Witting General Manager.

Katherine A. Families - 09/01/2020 Confirmed reviews ALL
« Big rooms, comfortable beds, minibar, coffee and tea inside the room. Walking distance to all main attractions. »

We are deeply satisfied with our stay in Mercure Secession Hotel. We have big room with large comfortable bed plus an addition l single bed for my son. Bathroom and toilet facilities are good with nice toiletries, minibar and coffee and tea making facility which all we need. Walking distance to Museum Quarter up to the main Shopping District. We would like to thank the hotel staff for giving the effort to surprise my husband for the Birthday treat. He loves the wine and welcome cookies on the table. Thank you so much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Alex M. Solo - 08/01/2020 Confirmed reviews ALL
« Good location but disappointing service »

Hotel is conveniently located but this is the only good thing I can say about it. I faced surprisingly rude behavior from its staff side. I wanted to print out my boarding pass but their printer did not work. I approached reception and asked them to help me but receptionist Omar responded that it was not their business. He talked to me in disrespectful and rude manner that last time I met in the Soviet Union many years ago. Even my Platinum membership status at this chain did not protect me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander M., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Thilo H. Couples - 04/01/2020 Confirmed reviews ALL
« Location of the hotel is the biggest plus »

Really enjoyed the central location of the hotel, the room is slightly dated but fair value for money. For the bathroom, when taking a shower you had to watch not to flood it....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Kinley K. Families - 31/12/2019 Confirmed reviews ALL
« not what I expected »

I love Mercure hotels and expected to be very happy. Some things were great and some things were quite bad. I expected and believe I paid for a room with beds for 4 people. Instead I had two beds and two pull out sofas. This was not at all how the room was advertised. I also expected sleeping areas separate from the kitchen living room area. The information I was provided about the room says separate sleeping areas. I don't think I received the rooms I paid for - MANY months in advance. Also the rooms themselves were quite dark and in desperate need of painting. There were very few dishes or utensils in the kitchen. The closets were empty. Most of the staff were very very nice notably the woman who was the night manager, I am so sorry I did not ask her name (dark hair). The breakfast service was outstanding. The breakfast room was charming and the food delicious. The hotel location is very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a small compensation we will credit you some points to your card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Nail Families - 30/12/2019 Confirmed reviews ALL
« Good hotel with great location »

All was very good but not perfect. The major complaint is very thin walls - I can hear everything from rooms around - even when people are just talking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

J. Friends - 21/12/2019 Confirmed reviews ALL
« Excellent stay in Vienna »

Arrived late at night to be checked in quickly and efficiently and provided with all the information we needed. Room was perfect for us - the bathroom was excellent! - it just felt slightly dated and was far too warm for me but these did not spoil our enjoyment. The hotel was walking distance to food markets, the opera & main shopping streets, the museum quarter, Christmas markets and a tube station - perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. HOUSTON, We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Couples - 18/12/2019 Confirmed reviews ALL
« Christmas holiday »

easy walk to Christmas markets and main shopping area. Close to underground trains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Sarah Couples - 17/12/2019 Confirmed reviews ALL
« Good but could have been much better »

On arrival, we had a very friendly welcome and we felt at home. The first impression of the room was very good and spacious. However, when the night came, the room was hot and the AC did not work. Opening a window was possible but due to road noise we had to keep it closed. Also, the extractor connected to the bathroom lights was very noisy and could not be switched off. So early in the morning while preparing to leave the hotel we had to endure the loud noise causing a headache. Furthermore, the floorboards made horrible noises on walking on some of them. Disappointedly, the maid did not fill in the shower gel dispenser and on the last day (3rd day) we had to remove the wall-mounted hand gel to place it in the shower so we would be able to wash.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Odelia B. Couples - 17/12/2019 Confirmed reviews ALL

The hotel's location is perfect and the staff nice & mostly helpful. The room was shabby and needs an update (a coat of paint and some trpairs). The closet was dusty and the wall with the adjacent room very thin. We waitwd 2 days for the liquid soap in the shower to be replaced, but it hadn't been when we checked out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B.-FRED, Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Anonymous Couples - 17/12/2019 Confirmed reviews ALL
« Comfortable »

Nice comfortable stay, staff friendly and helpful. Issues with smell in room and parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

David S. Couples - 08/12/2019 Confirmed reviews ALL
« As expected good location »

Room was good but road very busy and noisey

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Solo travel - 29/11/2019 TripAdvisor review
« Excellent and perfecf »

No issues, no complain and everything was perfect! Room always clean and organized and people able to support customers in all questions or remark. Attendent were kind and very good service. Location is perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

W. W. S. Solo - 23/11/2019 Confirmed reviews ALL
« Ms W. »

Good, no nonsense

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Business - 13/11/2019 Confirmed reviews ALL
« Excellent location, personalised service »

Excellent location, close to the city center, museum quarter and metro station Karlsplatz. The hotel is easy to reach from the airport by public transport (Airport City Train + metro). It's a smaller hotel, which makes the service more personal than what you usually get in the bigger hotels (after a few days the receptionists great you by name when entering). The breakfast was okay and so where the rooms. Happy to have a room with a bath.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Aga Friends - 30/10/2019 Confirmed reviews ALL
« Nice comfortable room »

It was a great time in Vienna with my best friends. Hotel was nice, clean, but there was not enough glasses and cups. There were only two of each although it was a room for four. Also, could do with some dish washing stuff (liquid, sponge, etc.) In the kitchenette.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dziob A., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager

Stephiem Couples - 30/10/2019 Confirmed reviews ALL
« Great location »

I have recently returned from a four night break in Vienna staying at the Hotel Mercure Secession Wien. Staff at check in were friendly and efficient. The room was spacious, although it was a bit noisy, due to overlooking the main road. Perhaps the rooms are now in need of some modernisation, but this appears to be in hand as the bathroom had been renovated recently with a lovely walk in shower and modern vanity unit. Breakfast offered a wide selection of goodies from cereal, juice and bread to bacon, eggs, smoked salmon and cakes! It's in a perfect location for visiting this lovely city. Karlsplatz U Bahn station is a short walk away, as are the Hofburg, other attractions and places to eat. Overall, the hotel offers great value for money when compared with London! This was our second stay at this particular hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager.

M R. Couples - 28/10/2019 Confirmed reviews ALL
« Short visit to Vienna »

Our room was very good size and luxurious, it would be helpful however to have a place to put your own shampoo, conditioner, etc. in the shower rather than having to put it on the floor. The breakfast was very good, we were happy with it, the room had everything we needed and was quiet. I would recommend the hotel to people who want to stay in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Carlo Families - 23/10/2019 Confirmed reviews ALL
« Good hotel in convenient location »

Hotel with large rooms for a family of three which is located near the metro station and the markets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Margaret Business - 21/10/2019 Confirmed reviews ALL
« Conveniently placed and helpful staff. Excellent breakfast »

One night stay. Clean elegant bedrooms, updated bathrooms though all rather tired. Towels not at all good. No electric points for recharging my phone and computers. Excellent breakfast !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

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