Hotel - Pullman Dubai Creek City Centre Residences
Pullman Hotel Pullman Hotel

Pullman Dubai Creek City Centre Residences Hotel

4.5/5 724 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • DUBAI INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage
    • Sauna (Nearby)
    • Solarium (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker
    • Bowling
    • Darts

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Web Corner on a Mac  (Nearby)
  • Self service business centre  (Nearby)
  • Copy/print service available  (Nearby)
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Hotel location

Our rooms

All apartments come with a LED IPTV that can integrate with guests' devices, free high speed internet access , housekeeping services and 24-hour room service. It also has access to hotel's facilities.

  • 130 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings
4.6/5 ALL Rating 2,028 reviews

Our guest reviews for
Pullman Dubai Creek City Centre Residences

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 724 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
21/01/2020 TripAdvisor review
« Great stay »

We stayed for 3 nights and had 3 great night sleeps. The rooms were great, quiet and had all the conveniences we required. The staff were fantastic, they were always polite and able to assist us. They spoke fluent English which helped us. We arrived too early to check in but they stored our luggage and let us rest in a room until our suite was ready. The breakfast was amazing, they had everything on display and more. The pool and surrounding area was the perfect place to relax.

Business - 20/01/2020 TripAdvisor review
« Good stay with small rejections »

Good for families or couples which don't want to use restaurant. Due to no direct connection to hotel part you Need to walk through parking garage of mall. Room Service is good but on one day no cleaning done. Resturant very good and bar accepts smokers. In general I can recommend the residence.

Saeed M. A. Families - 16/01/2020 Confirmed reviews ALL
« Perfect place to visit. »

It was very good place to me & it was very helpful from the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre Residences and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Jainub A. Families - 15/01/2020 Confirmed reviews ALL
« VERY DISAPPOINTED »

We were very disappointed with our experience because the Pullman being a five star hotel the service was lacking. We had originally booked into the hotel but the concierge booked us into the residence instead due to the fact we were three adults and he said that the space would be bigger. In the end it served no purpose because there was a king sized bed with a fold away bed (which had a blood stain on it) for the 3rd person although we had requested a proper single bed or three single beds. There was not enough hot water and only after complaining 3 times was the matter resolved. Last but not least water was continuously seeping from under the tiles in the bathroom which was never resolved when we complained. For a five star Hotel this was very disappointing. We will never stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

C. G. Families - 10/01/2020 Confirmed reviews ALL
« extremely satisfied and would come again with family »

family environment, multi-racial, multi-cultural fairly suitable to different tastes!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre Residences. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Anonymous Families - 08/01/2020 Confirmed reviews ALL
« Amazing »

Great breakfast,easy access to city centre,spacious room.excellent service.

noormahomedj Family - 06/01/2020 TripAdvisor review
« Pullman Dubai Creek »

Very nice,spacious apartment with view of creek and Burj Arab Tower..Friendly and efficient staff. Good breakfast and dinner.Adjoining the Dubai Deira Creek Mall with all the best of shops,restaurants and entertainment.Prayer facility in Mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Pullman Dubai Creek City Centre Residences. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being attached to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate 'Heartists' efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Pullman Dubai Creek City Centre Residences will be as pleasant as the previous one. Kind Regards, Reda Zerrouk Hotel Manager

Family - 03/01/2020 TripAdvisor review
« Pleasant Stay at Pullman Residences »

I have a 16 night stay at Pullman Residences with my family, and the experience was good, what i enjoyed most was the staff, very helpful, always focused to go the extra mile, from room services, housekeeping, to reception, the bar is amazing, great vibe, good drinks, and a food menu with wide variety. What i didnt enjoy was the interior of the rooms, design, furniture, is old fashion, some very dusty, even in the hallway, the residence in particular requires extensive renovation, the bathroom tap leeks water, the toilet the same, also they should consider to move from carpeting to tiles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre Residences. A review like yours, outlining your satisfaction with our passionate 'Heartists' is truly inspiring to our dedicated team. We greatly appreciate your highlights on the service delivered by our dedicated team members who were always helpful and focused on doing extra mile to make your stay more comfortable and enjoyable. Thrilled to know also that you found our La Fabrique Sports bar amazing. Indeed, our bar offers a great selection of food and beverages while you enjoy watching your favorite sports on large screens. I hope you had the opportunity to meet Nikola, our coolest bar manager in town. We, on the other hand, had taken good note of your remarks in our accommodation. These will definitely help us to consistently improve our services. Looking forward to welcoming you again in the near future. Kind Regards, Reda Zerrouk Hotel Manager

A. Families - 02/01/2020 Confirmed reviews ALL
« Excellent family holiday accommodation »

Our family occupied the two bedroom apartments at the Pullman Residences Deira. The apartment was clean, excellently decorated, and had good kitchen and bathroom facilities, as well as a small utility room with a washing machine. The staff at the hotel: housekeeping, reception, concierge, restaurant staff, - were excellent, professional, and polite. This is a great residence in a convenient location for Dubai, and the management should be proud of their hardworking staff. Our family also used the swimming pool area and the gym, which are both excellent in terms of decor and professionalism of the staff. An excellent holiday stay and is good for families.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at the Pullman Dubai Creek City Centre Residences. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary 'souvenir' for you. I am very glad to learn that not only or location, our amenities, but most of all, our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Halima Families - 02/01/2020 Confirmed reviews ALL

So far,my experience is very disappointing unlike the previous times i have stayed here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to reply to our survey regarding your stay at the Pullman Dubai Creek City Centre Residences. I can see from the rating that you have encountered some issues during your stay. Would you kindly elaborate more, so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Dr H. A. Families - 26/12/2019 Confirmed reviews ALL
« Well located..convenient..upmarket..luxury apartment's For a big family »

Friendly....very helpful....excellent staff...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Eddie D. Business - 23/12/2019 Confirmed reviews ALL

Excellent as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Anonymous Families - 18/12/2019 Confirmed reviews ALL

Very helpful staff and lovely hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre Residences. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Niven M. Business - 10/12/2019 Confirmed reviews ALL
« Nice, clean and very accommodating »

pleasant and all went smoothly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre Residences and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Chii W. Couples - 07/12/2019 Confirmed reviews ALL
« mr. »

we had been enjoying your clean room , good services , breakfast and dinner qualities. If we have change to go Dubai again, your Hotel will be our first choice. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Saleh A. Families - 05/12/2019 Confirmed reviews ALL
« Good For Families »

Good location Nice Apartment And i like the connection to the mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Anne Families - 04/12/2019 Confirmed reviews ALL
« Luxury apartment in Dubai Deira »

Staff were very friendly, efficient and very professionnal. Room were very clean , bed were very confortable, we spent a beautiful time in this apartment! I highly recommend it. The city centre is right in front of the hotel, 1 minute walk through the car park, extremely convenient to buy food at carrefour market!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Mudassar A. Business - 27/11/2019 Confirmed reviews ALL
« Good »

It was good attitude of the front desk officer was good break fas was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for sharing your feedback following your stay at Pullman Dubai Creek City Centre. It is only with your feedback that we are able to create exceptional memories for our guests. We are thrilled to read that you had a pleasant stays with us. It is rewarding to receive positive feedback from our valued guests. Your kind comments are very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. Looking forward to welcoming you back soon. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

B. M. E. Solo - 26/11/2019 Confirmed reviews ALL
« Mrs Maria E. B. »

A pleasant experience during my recent staying in Pullman. Excellent welcome from the reception, promptitude and quick action of all staff in response to my demands. A nice residence with provision of accessories required to fulfill my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at the Pullman Dubai City Centre Residences. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary "souvenir" for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Barry Couples - 26/11/2019 Confirmed reviews ALL
« Nice apartment that provided everything we needed. »

All staff very polite and helpful. Apartment well-appointed and clean. Better tea / coffee/ milk would be good for weary travellers. TV programme selection awkward to use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre Residences and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

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