Hotel - Mercure São Paulo Ginasio Ibirapuera Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Ginasio Ibirapuera Hotel

4.0/5 539 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 23:00
    • Opening hours : Week-end 06:00 - 23:00

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ARYSTA LIFESCIENCE DO BRASIL0.1 km / 0.06 mi BB MAPFRE0.2 km / 0.12 mi CONFEDERACAO BRASIL DE BOXE0.2 km / 0.12 mi ESPM ESCOLA DE PROPAGANDA E MKT6 km / 3.73 mi GRSA0.7 km / 0.43 mi IBM DO BRASIL3 km / 1.86 mi INSTITUTO SAPIENTIAE2.1 km / 1.3 mi KPMG3.1 km / 1.93 mi SESI SERVICO SOC DA INDUSTRIA1 km / 0.62 mi VEOLIA WATER SYSTEM BR SP0.1 km / 0.06 mi
ASSEMBLEIA LEGISLATIVA0.5 km / 0.31 mi CLICK ON0.2 km / 0.12 mi CONFEDERACAO BRASIL DE KARATE0.2 km / 0.12 mi FUND BIENAL DE SAO PAULO0.3 km / 0.19 mi GRUPO PAO DE ACUCAR0.1 km / 0.06 mi INSTITUTO BIOLOGICO2.8 km / 1.74 mi IRB0.2 km / 0.12 mi RBS0.2 km / 0.12 mi UNIFESP3.5 km / 2.17 mi

Congress centre

ANHEMBI17 km / 10.56 mi

Exhibition centre

FUNDAÇÃO BIENAL DE SÃO PAULO1.8 km / 1.12 mi OCA DO IBIRAPUERA1.8 km / 1.12 mi

Your meetings and events

The hotel features 2 fully equipped meeting rooms with free WIFI and capacity for up to 50 people in the auditorium.

Mercure São Paulo Ginasio Ibirapuera Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PLANETARIO 49 m2 2 m 40 14 15 18 0
OBELISCO 51 m2 2 m 50 24 20 22 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Apartments measuring 334 sq. ft. (31 m²) with a balcony and two living spaces (bedroom and lounge), cable TV, WIFI internet, hair dryer in the bathroom and minibar. Accommodates up to two people.Classic Apartment with twin beds Apartment measuring 334 sq. ft. (31 m²) with a balcony and two spaces (bedroom and lounge). Twin beds, cable TV in the bedroom, WIFI internet, hair dryer in the bathroom and minibar. For up to two people.

  • 47 rooms
  • 55 non-smoking rooms
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Minibar
    • Microwave in room
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 3,279 reviews

Our guest reviews for
Mercure São Paulo Ginasio Ibirapuera Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 539 reviews
Grossato Business - 02/02/2020 Confirmed reviews ALL
« Excellent hotel »

Great hotel. Very good location, quiet and nice rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilberto M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Ginasio Ibirapuera Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Guedes General Manager

Fulano Business - 17/12/2019 Confirmed reviews ALL
« normal »

normal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucas Machado S., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Ginasio Ibirapuera Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Guedes Gerente Geral

Anonymous Couples - 30/10/2019 Confirmed reviews ALL
« Normal »

Too noise room (internal and external) and apto needing maintenance

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. M., Agradecemos ter-nos dedicado o seu tempo para nos escrever sobre sua estada no Mercure São Paulo Ginasio Ibirapuera Hotel. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade nos pontos apontados através de sua pesquisa. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança em uma próxima oportunidade. Vanessa Guedes Gerente Geral

Business - 05/10/2019 TripAdvisor review
« Business hotel in a great place »

Excellent hotel located in a great location. Close to Ibiraquera park and Jardins. Quiet and nice rooms and excellent service. Parking available on site. Nice neighborhood. Easy walking to Ibirapuera Park.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Mr. Gilberto, We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Have an excellent weekend! Sincerely, Vanessa Guedes General manager

Walter Business - 31/08/2019 Confirmed reviews ALL
« Great Service »

Had a great time there. Great location and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes General manager

José A. F. G. Business - 18/08/2019 Confirmed reviews ALL

Excelente. Dentro do esperado na Rede ACCOR HOTELS.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Senhor G., Ficamos muito felizes que o Sr. tenha gostado da estada em nosso hotel. O Sr. é sempre bem vindo em nossa unidade :) Esperamos ter a oportunidade de recebê-lo novamente em um futuro próximo! Excelente semana! Vanessa Guedes Gerente Geral

Jazmin Friends - 10/08/2019 Confirmed reviews ALL
« Fabulous and clean and if service is needed, it was immediate help! »

Excellent!! Would recommend this place and I would return again when i'm in Brazil again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the Mercure São Paulo Ginasio Ibirapuera Hotel. We hope you have had a pleasant stay with us. We hope to see you as soon as possible. Warm Regards Vanessa Guedes Gerente Geral

Cassandra S. Friends - 06/08/2019 Confirmed reviews ALL
« Amazing breakfast, friendly staff, beautiful memories! »

It was a great experience. No complaints about the stay. Breakfast was amazing. The staff was friendly. The service was quick. Everything on point.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes General manager

Yaminna D. Friends - 06/08/2019 Confirmed reviews ALL
« Jehovah witnesses international convention »

The hotel was amazingly clean and nice. The staff was extremely good, William, victor, the manager. All staff in the restaurant and for breakfast did an excellent job, the services in the room had a lil inconvenience as they don’t change our bed or they didn’t clean the room under the bed and that caused a lot of dust and my roommate was sick with her allergy, I really believe that the housekeeper Department need a lil improvement in the schedule and duties. The rest of services as restauran, lobby and customer service was extraordinary, I will be back next year and for sure I will be booking the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

Ngozi Friends - 18/07/2019 Confirmed reviews ALL
« I enjoyed the Mercure Hotel »

Complimentary breakfast was delicious! The staff was polite and helpful. The room and bathroom were clean and all technology worked accordingly. In my particular room the electricity only came on when the room key card was inserted in the wall keycard slot. This made it difficult to use the mini fridge because while I was gone and had the keycard with me the fridge would be off so I was not able to store food. But Besides that all was well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ngozi U., We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes General manager

Joyce L. Solo - 17/07/2019 Confirmed reviews ALL

Wonderful experience excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes General Manager

Business - 01/07/2019 TripAdvisor review
« Good Location »

Good location and easy acess to all the major points in the city. The workers are very kind and offer help all the time. The price is fare. Very good room size, unless for the bathroom wich is very small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes General manager

Matheus A. M. Business - 23/06/2019 Confirmed reviews ALL
« All good »

Everything was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matheus, We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes General Manager

Julia Business - 14/06/2019 Confirmed reviews ALL
« Nice place »

Nice stay at sp, rooms super clean and organized. Tea and coffee courtesy at the room when I arrived. Nice location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia, We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes Gerente Geral

Jandins S. J. Business - 09/06/2019 Confirmed reviews ALL
« Great Hotel »

ONE OF THE BEST HOTELS I'VE BEEN. SO SYMPATIC CAST.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jardins, We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes Gerente Geral General Manager

Anonymous Business - 03/06/2019 Confirmed reviews ALL
« This is not Mercure! »

The level of this hotel is much lower then an Ibis! Very old style, old structure and poor services. I don't suggest to people used to Mercure level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michele, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

John Business - 12/04/2019 Confirmed reviews ALL
« Only a bed would be enough »

Minimum acceptable for a stay so expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

Germain C. M. Solo - 04/04/2019 Confirmed reviews ALL
« Good effort »

All went as expected, although I fail to grasp the idea of two lumps fitted in the middle of the bed instead of bedside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Germain, Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

Simone B. Business - 17/03/2019 Confirmed reviews ALL
« well done »

everything worked fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone, We were very pleased with your recognition regarding Mercure Ginasio Ibirapuera. For us it is a pleasure that everything went perfectly during your stay. I hope to welcome you again for a next stay. Sincerely, Vanessa Guedes General manager

C K. Business - 25/02/2019 Confirmed reviews ALL

Good experience from room and food and beverage. The Gym was not operational with equipment broken for 3 days, the ceiling with wet holes and smells. I do not think I can use this hotel as I like to work out in a clean environment. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you for sharing your opinion; we regret to hear that your experience at Mercure SP Ginasio Ibirapuera Hotel was not up to your expectations; Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. It would be our great pleasure to welcome you back in the future when we hope to have the opportunity to restore your faith in us. Sincerely, Vanessa Guedes General manager

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