ibis Brussels Waterloo
ibis Brussels Waterloo 3 stars
Customer review rating (ALL Rating)
4.3/5
489 reviews
Hotel location
ibis Brussels Waterloo
Boulevard Henri Rolin 5A
B-1410 WATERLOO
Belgium
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STIB: 365 A CARREFOUR
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TEC: W-BRAINE L AL CARREFOUR
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By plane
BRUSSELS SOUTH CHARLEROI AIRPORT At 47.3km / 29.39 miles
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By plane
BRUXELLES NATIONAL At 25.3km / 15.72 miles
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By car
RING EST/SORTIE 26 MONT ST JEAN At 3km / 1.86 miles
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By car
RING EST/SORTIE 27 LASNE/WATERLO At 0.5km / 0.31 miles
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By car
RING EST/SORTIE 28 ARGENTEUIL At 2km / 1.24 miles
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By train
BRAINE L'ALLEUD At 10km / 6.21 miles
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By train
BRUXELLES MIDI BRUSSEL ZU At 20km / 12.43 miles
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By train
WATERLOO At 1.5km / 0.93 miles
GPS:50.711135, 4.398651
Exhibition centre
- HEYSEL/BRUXELLES 30 km / 18.64 mi
Hotel services
Check-in from - Check out up to
- Car park
- Restaurant
- Wheelchair accessible hotel
- Wi-Fi
- Breakfast
- Bar
LA TRATTORIA
The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.
BAR
The Bar: a friendly place to get together at any time of day.
Breakfast
Our accommodation(s)
Ibis Brussels Waterloo hotel rooms are welcoming and comfortable. The hotel has rooms for two, three or even four people. All rooms are equipped with a functional bathroom and free Internet access.
Room with 1 double bed or twin beds
- Max. number of persons: 2
- Area: From 18 m² / 193 sq ft
- Views: City View Note
- Wireless internet in your room
- Wireless internet in your room
- Business Desk
- Direct dial telephone
Triple Room with 1 double bed and 1 single bed or 3 single beds
- Max. number of persons: 3
- Area: From 25 m² / 269 sq ft
- Wireless internet in your room
- Wireless internet in your room
- Business Desk
- Direct dial telephone
Family Room with 1 double bed or twin beds and 1 double sofa bed
- Max. number of persons: 4
- Area: From 25 m² / 269 sq ft
- Wireless internet in your room
- Wireless internet in your room
- High speed internet
- Satellite/cable colour TV
- Business Desk(...)
Our guest reviews
Perfect Stay
Customer review rating 5.0/5
Paul Couples - Confirmed reviews ALL
Dear Paul, Thank you for such a positive review of your stay with us. We are delighted you had a pleasant experience at our hotel. Positive feedback from our guests inspires our team members to continue making every effort to uphold the high standards we set ourselves; your satisfaction is always our top priority. It would be our pleasure to have you return for another memorable experience! Best wishes, Dimitrio Virone, General Manager
The Waterloo Ibis was very central seeing as I did not have a car.
Customer review rating 4.0/5
Michèle V. K. Solo - Confirmed reviews ALL
Dear Michele, Thank you very much for your review. We are delighted to hear that you appreciated our central location and appreciate your kind words about our team's excellent service. We do, however, regret that your stay wasn't entirely satisfying. We are sorry our usual high standards were not met and this will be addressed with our housekeeping team. We regret that you did not inform us at the time of your concerns so that we may have taken immediate action. Nonetheless, we have taken note of all your comments for consideration. We hope we may have the chance to welcome you back in the future. Kindest regards, Dimitrio Virone, General Manager
Disappointed
Customer review rating 2.0/5
Anonymous Friends - Confirmed reviews ALL
Dear Stephen, Thank you for taking the time to share your review. We regret that your recent stay did not meet your expectations and are sorry for the issues with your room. We will be sure to address this feedback with our team members to ensure that your concerns are dealt with. Please also accept our apologies for any extra waiting time during check-in; this can occasionally occur during peak times when we are fully booked. We are always open to suggestions for improvements and have taken note of your comments. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Dimitrio Virone, General Manager
Nice stay
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
Hi Emmy, Thanks for reviewing your recent stay. We are thrilled that you had a pleasant experience with us. Our dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again. We look forward to welcoming you back. Best wishes, Dimitrio Virone, General Manager
So so
Customer review rating 3.5/5
Katerina Families - Confirmed reviews ALL
Dear Kateryna, Thank you for taking the time to share this review of your stay. We are sorry that your stay with us did not match your expectations. We take our guests' feedback very seriously, this helps us to maintain or indeed improve our service standards where necessary. We will be addressing your comments with our housekeeping and reception teams and offer you our sincere apologies for any inconvenience. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Unfortunately, we do not have more information about your booking at present but will be investigating what may have occurred. We hope that we may have the opportunity to welcome you back in the future. Best regards, Dimitrio Virone, General Manager
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