Hotel - ibis Brussels Waterloo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels Waterloo Hotel

3.5/5 500 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Golf courses  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

HEYSEL/BRUXELLES30 km / 18.64 mi

Our rooms

Ibis Brussels Waterloo hotel rooms are welcoming and comfortable. The hotel has rooms for two, three or even four people. All rooms are equipped with a functional bathroom and free Internet access.

  • 100 rooms
  • 100% non-smoking hotel
  • 20 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 3,097 reviews

Our guest reviews for
ibis Brussels Waterloo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 500 reviews
Marie Friends - 08/02/2020 Confirmed reviews ALL
« Pleasant hotel »

Well located, clean and comfortable, efficient team.

J W. Families - 05/02/2020 Confirmed reviews ALL
« Good stay but rather female unfriendly »

Well located, clean, good breakfast: almost everything a male guest could want. The only problem I had was that there is no power point close to the bed. This meant that I couldn't both charge my phone and use it to listen to recording whilst falling asleep. What was a minor problem for me is, though, extremely female unfriendly. All the women I know use hairdryers, curlers, etc. They need a power point close to a mirror. But in (at least) this hotel room, the only two power points are above the desk; the mirror is far away on another wall. A possible solution for both problems: get a supply of extension cables and put a nice note in the room: "If you'd like an extension cable, just ask reception". Your female guests will be eternally grateful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and for taking the time to write a review. It is rewarding to know that you enjoyed our convenient location, high standards and breakfast. We do offer power boards and regret you had not notified us during your stay. We will certainly consider your suggestions carefully for our future guests and hope despite this to be able to welcome you again for an improved stay. We look forward to welcoming you back. Kind regards, Michael Meunier, General Manager

Anonymous Solo - 04/02/2020 Confirmed reviews ALL
« Nice and quiet compared to Brussels »

Good as usual, wifi worked much better than before.

Ian H. Business - 30/01/2020 Confirmed reviews ALL
« A warm and friendly welcome »

Same great experience as before. Made to feel very welcome and everything as expected, despite ongoing building work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian H., We appreciate the time you took to post this review about your recent visit to Ibis Brussels Waterloo. We do our best to ensure that guests feel welcome and it is very rewarding to read that you again enjoyed your stay. We hope to welcome you on many more occasions. Kind regards, Michael Meunier, General Manager

Anonymous Families - 30/12/2019 Confirmed reviews ALL
« Satisfactory, nothing special »

I booked a room for my elderly parents. They were happy enough but I was a bit disappointed. The hotel is basic, well located, nothing special and expensive. I think there must be something with a better quality price in the region.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your review. We appreciate your mention of our convenient location. However, while we would like to believe that we provide quality facilities with a range of amenities for a good value, we will certainly be taking your concern into consideration. We hope to see you and your family again and we wish you all the best for the festive season. Kind regards, Michael Meunier, General Manager

Michael Solo - 21/12/2019 Confirmed reviews ALL
« Great »

It was great, what more could you ask for?

C. Families - 16/12/2019 Confirmed reviews ALL
« A GOOD ALTERNATIVE »

We've booked it two days before our stay; everything was ok!

Ian H. Business - 16/12/2019 Confirmed reviews ALL
« Type 1 experience »

As a regular visitor and always receiving a good service, I was pleased that this time I was made to feel even more welcomed and valued as a customer.

H. Families - 09/12/2019 Confirmed reviews ALL
« As expected for the location and the price »

excellent welcome - Cleam rrom - Good breakfast

E. R. Couples - 04/12/2019 Confirmed reviews ALL
« We were satisfied as usual at the Ibis Waterloo. »

The staff are very friendly and helpful, always ready to help you.

Ian H. Business - 29/11/2019 Confirmed reviews ALL
« A warm and friendly welcome »

I received the same great service as I have come to expect, so it was a pleasure to stay.

A. Business - 18/11/2019 Confirmed reviews ALL
« Excellent »

Très satisfait

Anonymous Friends - 16/11/2019 Confirmed reviews ALL

Check in was easy, room was clean, staff were all nice

Claudette H. Business - 12/11/2019 Confirmed reviews ALL
« Great staff! »

The staff are extremely helpful and friendly

Anonymous Solo - 11/11/2019 Confirmed reviews ALL
« Value for money »

A warm welcome, at the front desk. A clean room, albeit with twin rather the the requested double bed. Warm, quiet and clean - excellent for a stopover.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We would like to thank you for this review of your recent stay. We are thrilled that you had such a pleasant stay and we do encourage guests to let us know of any issues during their stay in order for us to take the appropriate action. We are proud of the high service level we offer, and it is rewarding to receive your positive comment about our team members which will be passed on to them. We look forward to welcoming you back soon. Kind regards, Michael Meunier, General Manager

Joel V. Friends - 02/11/2019 Confirmed reviews ALL
« Excellent in every way! »

The staff and facility were wonderful! Breakfast was superb, and our experience was fantastic!

Jason Families - 31/10/2019 Confirmed reviews ALL
« Basic rooms surpassed by friendly staff, location, and breakfast. »

The front desk staff was exceptional. A small but comfortable lounge area to unwind and chat. The breakfast buffet was well-worth the price paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason, Thank you for such a positive review. We are delighted to know that everything was to your satisfaction. Our dedicated team members work hard to ensure all guests have a comfortable stay, so your positive feedback is very rewarding. We look forward to welcoming you back in the near future. Kind regards, Michael Meunier, General Manager

Craig G. Families - 28/10/2019 Confirmed reviews ALL
« Faultless »

It was excellent. The staff were welcoming and helpful, the whole hotel had a modern but comfortable ambience and was very clean throughout.

G. Business - 22/10/2019 Confirmed reviews ALL
« Yet another stay. »

All ok . Nice Room friendly staff. Willing to Help with anything.

Darshan Business - 17/10/2019 Confirmed reviews ALL
« Overall experience wise it was Ok »

Improvement feedback - I felt service can be improved and the facility that you provide in room also can be enhanced. This will help people who come for business purpose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darshan, Thank you for taking the time to share your valuable review. We are thrilled that you had a pleasant stay with us. However, we wish it was completely satisfying. We have taken note of your remarks regarding our service and passed it to our entire team. Thank you for bringing this to our notice. We hope to welcome you back. Best wishes, Michael Meunier, General Manager

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