Novotel Paris Centre Eiffel Tower

Information message

Novotel Paris Centre Eiffel Tower 4 stars

Customer review rating (ALL Rating) 3.9/5 1,594 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • By Sothys well being area: massages and treatments

  • Private, secure paid parking

  • Indoor heated pool, fee paying, fitness area and sauna

  • Family rooms, WiFi available

  • 30 meeting rooms, 3,000 m² (32,292 sq. ft.) of flexible space

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Paris Centre Eiffel Tower

61 quai de Grenelle
75015 PARIS
France

Telephone +33 1 40 58 20 00

Fax +33 1 40 58 24 44

Contact email

  • BALARD-GARE DU NORD:  42 CHARLES MICHELS

  • RADIO FRANCE-HOTEL DE VILLE:  70 PONT DE GRENELLE

  • BIR HAKEIM - L6:  6 - ETOILE NA BIR HAKEIM

  • CHARLES MICHELS - L 10:  10 - BOULOGNE CHARLES MICHELS

  • By plane

    PARIS ORLY At 15km / 9 miles

  • By plane

    ROISSY - CDG At 35km / 21 miles

  • By plane

    ROISSY - CHARLES DE GAULLE At 25km / 15 miles

  • By car

    A1 AUTOROUTE DU NORD At 6km / 3 miles

  • By car

    A13 AUTOROUTE DE NORMANDIE At 3km / 1 miles

  • By car

    A6 AUTOROUTE DU SUD At 5km / 3 miles

  • By train

    BIR-HAKEIM At 0km / 0 miles

  • By train

    CHARLES MICHEL At 0km / 0 miles

  • By train

    CHARLES MICHELS At 0km / 0 miles

  • By train

    MONTPARNASSE At 3km / 1 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 3km / 1 miles

  • By train

    SAINT LAZARE At 4km / 2 miles

GPS:48.849778, 2.282836

Companies

  • ALTEDIA 0 km / 0 mi
  • ARDAGH 0 km / 0 mi
  • ASENDIA MANAGEMENT 0 km / 0 mi
  • BATEAUX MOUCHES 1 km / 0 mi
  • BATEAUX PARISIENS 1 km / 0 mi
  • BOUYGUES 3 km / 1 mi
  • CANAL + 3 km / 2 mi
  • CISCO 2 km / 1 mi
  • COCA-COLA 3 km / 2 mi
  • EUTELSAT 1 km / 0 mi
  • FRANCE TÉLÉVISIONS 2 km / 1 mi
  • HÔPITAL G.POMPIDOU 2 km / 1 mi
  • I.E.A 0 km / 0 mi
  • JONHSON & JONHSON 2 km / 1 mi
  • MICROSOFT 2 km / 1 mi
  • OCDE 2 km / 1 mi
  • RADIO FRANCE 0 km / 0 mi
  • SAMSUNG 1 km / 0 mi
  • UNESCO 2 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization. The Hotel Novotel Paris Tour Eiffel will assist you in the preparation, implementation and success of your events. Our experts welcome you to 33,300 (3000 m²) of modular space, including a conference hall which can accommodate 600 people.

Room descriptions and layouts

36 

meeting rooms

From 1 to 600 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

All of our 215 to 753-sq.ft. rooms come with a flat-screen TV, free WIFI, tea and coffee tray, safe, and minibar. Discover our family rooms perfectly designed for your trips together. Enjoy stunning views of Paris with our Superior rooms located on the upper floors. Indulge and opt for ultimate well-being with one of our suites equipped with the greatest in comfort!

Our guest reviews

Our guest reviews for
Novotel Paris Centre Eiffel Tower

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,594 reviews

TripAdvisor Rating  3.5/5  5,911 reviews

nice spot, enjoyable stay

Customer review rating 4.5/5

Meltem B. Couples - Confirmed reviews ALL

reception works good, breakfasts are very good, the location of the hotel is good, the room was clean, there were no slippers or bags and those kind of items. the bed was not so comfortable, for the protection they used a layer under sheet those were sliperry for the sheet and were making sound, the view of window was unpleasant

It’s very accommodating

Customer review rating 5.0/5

Wissam S. Families - Confirmed reviews ALL

I recommend this hotel for my own excellent experience.All the stuff are sOo nice and kind they have also nice services and I really want to came back and stay for my vacation.

Great location, 10 minute walk to Eiffel Tower, train and metro stations.

Customer review rating 4.0/5

Lorraine Couples - Confirmed reviews ALL

Rooms clean and lovely view of the top of the Eiffel Tower

Great location, friendly staff ... needs a little modernization

Customer review rating 4.0/5

S. Families - Confirmed reviews ALL

Overall the hotel experience was really positive, the location is great and means you can easily get in and out of the tourist activities. The staff were friendly throughout. The hotel does feel dated and could do with some updates to make it feel more modern. breakfast was okay, could do with some more options or variety.

Well located

Customer review rating 4.5/5

Shiju T. Families - Confirmed reviews ALL

Perfect stay

Well located.

Customer review rating 3.5/5

Zeljka Families - Confirmed reviews ALL

Good location, nice view, fine breakfast, terrible air in the rooms, too many restrictios regarding usage of the pool and gym. No soap and tissues from the 2nd until 6th (last day).

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Generally good. There were numerous issues with the key cards which we replaced daily.

Well located

Customer review rating 3.0/5

Aj Business - Confirmed reviews ALL

Well located, but not so satisfied with the room (window that does not open, extremely loud A/C, no toilet brush, no hand soap in bathroom, no el. socket in bathroom), solid breakfast, horrible elevators

Perfect Location, Dream Room with Eiffel Tower view

Customer review rating 5.0/5

A H. F. Families - Confirmed reviews ALL

The hotel stuff was super friendly and we loved our stay. We had an awesome room with a magical view of Paris.

Well located, Very polite and friendly staff, Great breakfast

Customer review rating 4.5/5

Lefteris Families - Confirmed reviews ALL

Well located, Very polite and friendly staff, Great breakfast, The room althought clean need a bit of renovation.

Well located and great experience

Customer review rating 5.0/5

Stephanie F. Families - Confirmed reviews ALL

My family and I spent three nights at Novotel Paris Centre Tour Eiffel for the Easter break and we had an amazing time there. The family room was spacious, clean and comfortable and the view from the 28th floor was just stunning! Our 8 year old really enjoyed the pool and the steady WIFI in the room and breakfast was very nice with a variety of hot and cold food. We found staff members extremely professional and friendly, especially in the restaurant. The hotel is moments away from the Eiffel Tower and close to all amenities. We would definitely recommend it to anyone who does not know where to stay in Paris. We had an amazing experience and will definitely be back! Merci à tout l’équipe de Novotel pour votre chaleureux accueil !!

Rooms needs attention and rude staff

Customer review rating 0.5/5

M. K. Families - Confirmed reviews ALL

Aircon didn't work, no ventilation in the room. Sofa bed was broken. Had to wait with kids for 25 mins in the morningto get down. Rude and disrespectful staff.

Well located but poor service

Customer review rating 1.5/5

Ugo B. Families - Confirmed reviews ALL

We booked a room for 3 person ( double + sofa). When we enter the room we realized that the room was very small: in particular the sofa ( very small) was in the middle between the main room and the toilet: with the sofa transformed into the bed it was impossible to access to the toilet without moving the sofa. In addition the temperature of the room was very hot and air-conditioning was not working. Therefore I went to the reception and after long discussion I obtained to get a bigger room. The new room was ok for 3 person but still airconditioning not working. I tried to call reception but nobody was answering the phone. Finally after 30 minutes a lady answered and told me that airconditioning was not working in all rooms because it was set in winter mode and it was not planned to turn it on the summer mode. So we stayed in the room with no airconditioning and with hot temperature. This for me is really unacceptable in a 4 star hotel. Other things not satisfactory: - some of the elevators were not working creating long waiting time and/or crowd inside the elevator. Some times we had to use stairs from floor 18th to go out. - breakfast non in line with a 4 stars hotel and with Novotel standard in terms of assortment, quality and service ( few personnel and slow product refilling) -

Great value for the money

Customer review rating 4.5/5

Gergana M. Families - Confirmed reviews ALL

We enjoyed our stay very much - the room was comfortable, the location was great and the price of the family room was very good. We enjoyed the breakfast (and had to queue only one day), appreciated the area and the proximity to the shopping mall. The service at the reception was great. Only the pool was a little hard to sign for.

Terrible design

Customer review rating 1.0/5

Ryszard J. Couples - Confirmed reviews ALL

There was no air condition despite very warm weather, windows could not be open (a design which should be illegal), there were 6 lifts but never more than 4 worked, very long lines for the breakfast. Silly design of the room, no sink in the place with toilet. Probably the worst design I have seen in my life. I do not blame stuff but the designers of this hotel, and politicians who accepted this silly design, should be place in jail for a few years.

Well located

Customer review rating 4.0/5

Gabriela Families - Confirmed reviews ALL

Very nice personnel at reception and breakfast The second bad ( extensible sofa) in the room 2503 very poor, the kids could not sleep well No WC brush available the shower drain was clogged, so we could use only the bathtub But the room had a nice view

Paris trip

TripAdvisor rating 4.0/5

Hassan A TripAdvisor review

a decent place to stay... good location, cooperative staff, breakfast was nice but got a bit boring after a couple of days... recommend to change breakfast menu on daily basis... one thing that annoyed me was 3.50 euros for a small bottle of water at reception which is less than a euro in a supermarket, a total rip-off...

Dear guest, Thank you for your great note following your stay with us. Our staff will be delighted to read it! Regarding our breakfast offer, your comment will be shared with our F&B manager as your 100% satisfaction is what we aim for every day. Looking forward to welcoming you back soon in Paris, Kind regards, Laura Salvagiotti, Front office manager

Centrally located , well connected , good ambience , good learned efficient n helpful staff. Need more vegetarian menu.

TripAdvisor rating 4.0/5

DrAnupShah TripAdvisor review

In the breakfast very few items for strict vegetarians who do not eat eggs as well.There should be change in daily one vegetable which is prepared. Different items of Potatoes and beans will be appreciated

Thank you for your feedback following your stay. Your comments on breakfast have been sent to our catering manager in order to take the necessary measures. Hoping that we will know better how to satisfy you during a future stay. Sincerely,

Pathetic Novotel Zero Service

TripAdvisor rating 1.0/5

Himanshu A TripAdvisor review

Had to que for 2 hours for breakfast. No proper arrangements. If you ask them they say Covid ?? Staff domt care at all. Hotel lifts are in miserable conditions. If u have baby buggy or heavy luggage you need to use broken lifts via their kitchen area which dont have controls inside them. Rooms are so old n carpets are flithy. They are super expensive bcoz they are close to Effiel tower. Zero service.

Thank you for taking the time to tell us about your experience to the Novotel Paris Centre Tour Eiffel. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. All our teams strive to provide a superior service experience for every customer, therefore, your feedback is important to us. Please rest assured that your return will be shared with our department managers concerned in order to take the appropriate measures with their teams, and avoid the problem and prevent future occurrence. We hope to have the opportuity to better satisfay you in the near future. Sincerely

A poor stay - what to say !!!

TripAdvisor rating 1.0/5

sebastiencossin TripAdvisor review

No services available, terrible non motivated employees, who don t know what politesse means. Forget the pool … 700 rooms, and max 15 persons in the pool, which is not at all the government rules As gold member, no recongnition, no welcome beverage In few words, we do have the sensation that we do bother the employees!!

Dear guest, Thank you very much for taking the time to write a comment following your stay in Paris. We had to put slots in place due to Covid and it unfortunately happens that it is fully booked, especially during the holiday period in Europe. I am sorry that you could not access it this time around but I am sure you will during a future stay with us. Also please allow me to apologize for the level of service you experienced. We take pride in delivering attentive and kind service to our guests. It is a shame that you could not experience it. Please contact me during your next trip to Paris, I will take care of your stay myself. Looking forward to welcoming you back soon, Kind regards, Laura Salvagiotti, Front office manager h3546-om0accor.com

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby