Hotel - ibis Monterrey Valle
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Monterrey Valle Hotel

3.5/5 352 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
See all services

Hotel location

Companies and event centres nearby

Company

3M5 km / 3.11 mi ACCENTURE1 km / 0.62 mi AXA SEGUROS1 km / 0.62 mi BANK OF AMERICA1 km / 0.62 mi BP MEXICO5 km / 3.11 mi COCA COLA COMPANY5 km / 3.11 mi ERICSSON5 km / 3.11 mi FEMSA5 km / 3.11 mi FINSA5 km / 3.11 mi FIRST NATIONAL BANK5 km / 3.11 mi GRUMA MASECA1 km / 0.62 mi ING1 km / 0.62 mi L OREAL1 km / 0.62 mi MICROSOFT5 km / 3.11 mi ORACLE5 km / 3.11 mi PRICE WATER COOPERS1 km / 0.62 mi SABRITAS1 km / 0.62 mi SIGMA1 km / 0.62 mi SYMANTEC1 km / 0.62 mi TELMEX5 km / 3.11 mi VITRO1 km / 0.62 mi
ABA SEGUROS1 km / 0.62 mi ALCATEL5 km / 3.11 mi BANAMEX5 km / 3.11 mi BAYER5 km / 3.11 mi BRITISH TABACCO5 km / 3.11 mi DELOITTE1 km / 0.62 mi ERNST AND YOUNG1 km / 0.62 mi FIAT1 km / 0.62 mi FIRA1 km / 0.62 mi GAMESA1 km / 0.62 mi HUAWEI1 km / 0.62 mi JOHNSON AND JOHNSON1 km / 0.62 mi MASTERLEASE1 km / 0.62 mi MONEX1 km / 0.62 mi PEPSICO1 km / 0.62 mi PROCTER AND GAMBLE1 km / 0.62 mi SEGUROS MONTERREY5 km / 3.11 mi SORIANA5 km / 3.11 mi TELEVISA5 km / 3.11 mi TYSON1 km / 0.62 mi

Congress centre

CINEMAS SAN AGUSTIN1 km / 0.62 mi CINEMAS SAN PEDRO2 km / 1.24 mi CINEPOLIS S AGUSTIN1 km / 0 mi CINEPOLIS V ORIENTE1 km / 0.62 mi CL PALESTINO LIBANE2 km / 1.24 mi CLUB DE L MONTERREY5 km / 3.11 mi CLUB EJECUTIVO2 km / 1.24 mi CLUB EMPRESARIAL2.5 km / 1.55 mi CLUB INDUSTRIAL1 km / 0.62 mi

Exhibition centre

CINTERMEX4.9 km / 3.04 mi CONVEX1.9 km / 1.18 mi

Our rooms

  • 105 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 3,525 reviews

Our guest reviews for
ibis Monterrey Valle

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 352 reviews
Joaquin Business - 20/01/2020 Confirmed reviews ALL
« Very good »

Todo ok

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Alice Business - 17/01/2020 Confirmed reviews ALL
« Good »

First time there, a veri good expirience

Our hotel has responded to the review
Our hotel has responded to the review

Estimada huésped: Agradezco se haya tomado el tiempo para compartir su experiencia en el Hotel. Me complace especialmente el que reconozca el esfuerzo de los que trabajamos en Ibis Monterrey Valle por lograr nuestro objetivo, el hacer de su estancia una experiencia confortable y especial. Esperamos tenerla de vuelta con nosotros en sus próximas visitas a la Ciudad. Beatriz Velázquez C. Gerente General

Anonymous Business - 16/01/2020 Confirmed reviews ALL
« Great Location & Very Nice Staff »

My stay was not perfect because the heater was not working during my stay and the curtain was filthy, but all the rest went great, nice staff, great location and the room is nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General

Daniel Couples - 14/01/2020 Confirmed reviews ALL
« Accomodations were fine, no advantage to being Accor member, breakfast was sad »

Everything was supposed to be pre-booked, advanced checkin, pre-paid so we could get our room fast when we arrived. However, we still had to do the WHOLE checkin process when we arrived anyway. Breakfast was the saddest thing I have seen in an Ibis Hotel, especially for Mexico.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Beatriz Velázquez C. Gerente General

Tomas Business - 15/12/2019 Confirmed reviews ALL
« Economic but uncomfortable »

Almost good value for a budget hotel, however failed to meet your own quality standards by having NO SOAP in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General

Cristian M. Business - 01/12/2019 Confirmed reviews ALL
« Excellent »

satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Eliseo A. Couples - 27/11/2019 Confirmed reviews ALL
« Great »

Everything was perfect just the tv remote didnt work. but employees solve in a minute

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Israel T. Business - 27/11/2019 Confirmed reviews ALL
« Reservación cancelada »

I made a wrong reservation by booking.com, it was complicate to cancel directly with the hotel, therefore, I was wondering if Ibis or Bookking.com will respect my cancellation, the # is 372817

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por tomarse el tiempo de compartir su experiencia en Ibis Monterrey Valle Tomo nota de sus comentarios sobre nuestras áreas de oportunidad, nos son sumamente útiles para contribuir a nuestro compromiso con ofrecer a nuestros huéspedes un descanso agradable. Será un placer atenderlo en sus próximas visitas a Ciudad de Monterrey. Beatriz Velázquez C. Gerente General

Daniela C. Business - 14/11/2019 Confirmed reviews ALL
« Terrible hotel, will never come back »

It has been by far, the worst hotel I have ever stayed in. I will never come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Beatriz Velázquez C. Gerente General

Couples - 14/11/2019 TripAdvisor review
« Excellent ubication »

Good location, service, cleanliness. Normal rooms and mexican breakfast buffet. I appreciated that got complimentary water and fruits at the room instead of complimentary drink's cupons. Sleep quality could be a little disturbed due to parties on near park

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Andrew P. Business - 14/10/2019 Confirmed reviews ALL
« Excellent service at the price »

Very satisfactory. My only complaint is that there was a shortage of waiters on the night of 2 Oct. I arrived at the restaurant at 940pm and I was told there was still service. But after waiting for half an hour, I had not been brought anything, not even a drink, so I left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General

Aldo P. Business - 14/10/2019 Confirmed reviews ALL
« Pleasant »

Worth the value. Nice room and very nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Anonymous Couples - 09/10/2019 Confirmed reviews ALL

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Luis Solo - 08/10/2019 Confirmed reviews ALL
« relax »

great and relaxing, I could rest as I wished

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General

Mario Business - 06/10/2019 Confirmed reviews ALL

The hotel was ok, a bit messy on the rooms, there was a dead fly in the room and hairs in the shower before i got in it, so not very good cleaning

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Thank you for taking the time to tell us about your experience at the ibis Monterrey Valle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Velázquez C. Gerente General

Carlos Families - 18/09/2019 Confirmed reviews ALL
« The room was nice and clean »

The stay was fine overall, the room was clean and neat, good for resting purpose. The restaurant service wasn't operational, also de breakfast buffet was limited in options, not so good.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Alberto I. V. Couples - 18/09/2019 Confirmed reviews ALL
« good »

its nice, place continue with the effort to get better results, hope in the future all the showers by like ibbis paris

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alberto V., We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Fred Solo - 20/08/2019 Confirmed reviews ALL
« GOOD EXPERIENCE »

The overall experience was good. The check in/out process was very good as well. Some of your staff is not aware of the surrounding events that happened during the week-end. I asked and received a negative feed back, later another staff member was well informed. The food of the buffet was OK, you could improve the morning breakfast. The room was clean and the house lady was very polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Federico Javier D., We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Fernando M. Business - 14/08/2019 Confirmed reviews ALL
« place to rest »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando M., We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Marie C. S. Business - 09/08/2019 Confirmed reviews ALL
« Functional. Good for overnight stays »

This is a very basic hotel. It's the second time I stay there, the first time I paid for the buffet breakfast and I was sorely disappointed, but you're surrounded by good restaurants, so it's not a big deal. No gym, no pool, basic services, perfect if all you're looking for is a place to sleep comfortably.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie-Claude S., We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

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