ibis Monterrey Valle

ibis Monterrey Valle 3 stars

Customer review rating (ALL Rating) 4.2/5 282 reviews

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Hotel extras

ibis Monterrey Valle hotel is located in the San Pedro Garza Garcia business district, close to shopping centers, Macroplaza, and Paseo Santa Lucia.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Monterrey Valle

Ave. Lazaro Cardenas 3000, Esq. Dr. Atl Col Valle Oriente, San Pedro Garza García
CP 66269 Monterrey
Mexico

GPS:25.650792, -100.333221

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN LOUNGE

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room

Standard Room with 1 double bed

Accessible room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  282 reviews

TripAdvisor Rating  3.5/5  361 reviews

todo excelente

Customer review rating 5.0/5

Saturnino M. Business - Confirmed reviews ALL

satisfaccion total

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Excellent located, but I suggest to better the lobby space

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General

Terrible and still expensive for the value

TripAdvisor rating 1.0/5

franciscovI465VO Business - TripAdvisor review

Terrible hotel, everything is old and dilapidated. Pillows high and hard. One morning I used the iron and it was dirty from some weird marshmallow that stained my shirt, I asked for it to be fixed and they never did (until 3 days later). There was a foul smell in the bathroom. The maid stole 2 cotton swabs and 2 plastic floss sticks. At the reception, pure millenial, probably poorly paid, with no attitude of service. To make matters worse, when I left the hotel they did not want to issue me the invoice, now you have to do it yourself on your site. I will definitely not return to this ordinary hotel. I lead a team of 35 people and will recommend that no one stay with this chain.

Customer review rating 4.5/5

Julieta Couples - Confirmed reviews ALL

Great!

Dear Julieta S., We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Well locates and good stay. Only refutable aspect is overnight door access locked and people to help access not very alert as should be.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General

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Other web-users rate our hotel

  • 193 reviews 7.5/10 Location
  • 340 reviews 2.6/10 Room
  • 241 reviews 5.1/10 Service
  • 10 reviews 7.7/10 WiFi
  • 160 reviews 2.2/10 Comfort
  • 136 reviews 2/10 Cleanliness
  • 100 reviews 5.1/10 Value
  • 72 reviews 1.9/10 Amenities

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