Novotel Mexico City Santa Fe

Novotel Mexico City Santa Fe 4 stars

Customer review rating (ALL Rating) 4.5/5 735 reviews

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Hotel extras

  • Modern Family Rooms with air conditioning

  • Sauna, fitness center and heated outdoor pool.

  • Just 10 minutes by car from Santa Fe shopping mall.

  • 20 minutes by car from Mexico City's historic center.

  • 24-hour room service.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Mexico City Santa Fe

Antonio Dovalí Jaime 75, Col Centro de Ciudad Santa Fe
01210 Mexico City

GPS:19.366697, -99.259129

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

365 Non contractual photo

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available in our restaurant right through from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 120 


Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  735 reviews

TripAdvisor Rating  3.5/5  317 reviews

Good service

Customer review rating 4.0/5

Cristina R. D. L. G. Business - Confirmed reviews ALL

Food was great, overall service was top.

Good stay

Customer review rating 5.0/5

Victor G. Business - Confirmed reviews ALL

excellent place

Great service

Customer review rating 5.0/5

Arely H. Business - Confirmed reviews ALL

All my stay was really pleasant, the staff is so kind and the service was excelente. The room was really spacious and the breakfast buffet was delicious. Just a minior observation is that the temperature couldn't be regulate and was at 60 F (16 C) which was too cold for me, even so thank God the room had some covers to wrap myself and sleep soundly.

Estancia agradable

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL


Too bad there is so little hospitality

TripAdvisor rating 3.0/5

ivo b Business - TripAdvisor review

Too bad there is so little hospitality had to indicate that I participate in the loyalty program . then suddenly my room was updated Next day I have to ask at 6 pm if she still wanted to clean my room. There was another completely empty fridge too bad serveice is behind this .i expected better from my novotel group breakfast was also not hospitable

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Other web-users rate our hotel

  • 161 reviews 9/10 Location
  • 284 reviews 5.4/10 Room
  • 433 reviews 7.9/10 Service
  • 118 reviews 8/10 Breakfast
  • 103 reviews 5.7/10 Cleanliness
  • 12 reviews 1/10 Wellness Area

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