WIFI/Internet Access- Modern Family Rooms with air conditioning
- Sauna, fitness center and heated outdoor pool.
- Just 10 minutes by car from Santa Fe shopping mall.
- 20 minutes by car from Mexico City's historic center.
- 24-hour room service.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingHotel location
Antonio Dovalí Jaime 75
Col Centro de Ciudad Santa Fe
01210
mexico city
mexico
- INTL BENITO JUAREZ At 20km / 12.43 miles
- INTL TOLUCA At 44km / 27.34 miles
- Autobuses Norte At 15.3km / 9.51 miles
- Autobuses Poniente At 15.3km / 9.51 miles
- Autobuses Sur At 12.5km / 7.77 miles
GPS : 19.366697, -99.259129
Companies and event centres nearby
Congress centre
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| COZUMEL | 26 m2 | 3 m | 0 | 12 | 12 | 0 | 0 |
| TOLUCA (B) | 60 m2 | 3 m | 40 | 15 | 20 | 24 | 30 |
| VALLARTA | 60 m2 | 3 m | 0 | 24 | 24 | 24 | 24 |
| PUEBLA (A) | 90 m2 | 3 m | 80 | 30 | 35 | 45 | 50 |
| QUINTANA ROO | 90 m2 | 3 m | 0 | 28 | 32 | 32 | 32 |
| SANTA - FE (A+B) | 150 m2 | 3 m | 120 | 40 | 40 | 80 | 80 |
Our rooms
Superior Room
Our Superior Room features a spacious and redecorated bathroom and all the amenities that you could ask for: 40" flat-screen TV, WIFI, safe, telephone, air conditioning, minibar, hairdryer, work area and free water.
Standard Room
Spacious room with bathtub, shower, chair, 32" LCD TV, WIFI, safe, hairdryer, minibar, free water or coffee.
Executive Room
Totally new and unique. Combining modernity and comfort with an ergonomic work area and high-speed Internet, 50" TV, Nespresso coffee machine, minibar, special amenities, bathrobe, slippers and hair dryer.
- 148 rooms
- 100% non-smoking hotel
- 6 rooms for people with reduced mobility
- 54 family rooms
- 14 connecting rooms
- Baby bed
Our restaurants and bars
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Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available in our restaurant right through from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.
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Soccer, American Football, Basketball and Tennis matches and even concerts are shown every week, so you can watch your favourite event on a big screen TV whilst enjoying an international or local drink in a relaxed and easy going environment.
Our guest reviews for
Novotel Mexico City Santa Fe
100% genuine reviews from our guests
Find out more
Dear Jack H., We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Napoleon Flores Mares General Manager
Dear Ernest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have share your comments to Front Desk and Food and Beverage departments to take the appropriate measures to address the problems you mentioned in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Napoleon Flores Mares General Manager
Dear Patricia, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Napoleon Flores Mares Gerente General
Dear Miss M., We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Napoleon Flores Mares General Manager
Dear Miss N., Thank you for taking the time to share your comments concerning your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive comments, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Likewise we thank you for mentioning our areas of opportunity, please be assured that we have shared your observations regarding the carpet and bathroom to our Housekeeping department to take the measures that are within our reach in order to improve the quality of our services. We sincerely appreciate that you have shared this matter with us and we trust that you will give us a new opportunity to offer you an optimal service. Sincerely, Napoleon Flores Mares General Manager
Dear AZuazua, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Napoleon Flores Mares Gerente General
Dear Jose, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Napoleon Flores Mares Gerente General
Estimado Huésped, Agradecemos el tiempo que nos brinda al hacernos llegar su opinión, cada comentario de nuestros huéspedes nos compromete a tener un mejor s. y mantener óptimas nuestras instalaciones. Haremos extensivas sus agradables observaciones a nuestro equipo, estoy seguro que estas servirán de estímulo ya que continuamente nos esforzamos en mejorar la calidad de nuestros servicios y poder cumplir con las expectativas de nuestros clientes. Una vez más agradecemos que haya compartido su experiencia con nosotros, quedamos a la espera de darle la bienvenida de nuevo en nuestros hoteles y aprovechamos la oportunidad para saludarle. Atentamente, Napoleon Flores Mares Gerente General
Dear Guest, Thank you for taking the time to share your comments concerning your stay at the Novotel Mexico City Santa Fe. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you for mentioning our opportunity areas, please rest assured that we will take the necessary measures in order to improve the quality of our services. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Napoleon Flores Mares General Manager
Estimado Huésped, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Mexico City Santa Fe. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Napoleon Flores Mares Gerente General
Dear Rene, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Napoleon Flores Mares Gerente General
Estimada Ana, Ante todo queremos agradecerle que nos haya hecho partícipes de sus comentarios sobre su estancia en el Novotel Mexico City Santa Fe. Lamentamos los hechos que nos describe y le transmitimos nuestras más sinceras disculpas. Nuestro objetivo prioritario es ofrecerle la mejor calidad de servicio durante su estancia; por ello, todo comentario positivo o negativo es objeto de nuestra reflexión y análisis. Hemos transmitido de inmediato sus comentarios al equipo de valet parking, le aseguramos que las medidas necesarias serán puestas en marcha con el fin de mejorar la calidad de nuestras prestaciones. Esperamos poder seguir contando con su confianza y que nos brinde la oportunidad de ofrecerle de nuevo nuestros servicios. A la espera de darle la bienvenida de nuevo en un hotel Novotel, aprovechamos la oportunidad para saludarle Atentamente. Napoleon Flores Mares Gerente General
Estimado Ivan, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Mexico City Santa Fe. Es siempre un placer recibir comentarios positivos, haremos extensivas sus observaciones a nuestro equipo, estoy seguro que estos comentarios les servirán de estímulo. De igual forma le agradecemos nos haga mención de nuestras áreas de oportunidad, por favor tenga por seguro que hemos compartido sus observaciones respecto al aire acondicionado para tomar las medidas que se encuentren a nuestro alcance con el fin de mejorar la calidad de nuestros servicios. Reciba un cordial saludo. Napoleon Flores Mares Gerente General
Dear Laura, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and also thank you for metioning our opportunity areas (key card and hair dryer) please rest assured that we will take the necessary measures in order to improve the quality of our services and we hope your next visit will be as pleasant as the previous one. Sincerely, Napoleon Flores Mares Gerente General
Dear Zoltan, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with all our staff in order to prevent any future occurrence with TV channels, AC system, phone and shower. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Napoleon Flores Mares General Manager
Dear Silvio Cezar M., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our staff in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Napoleon Flores Mares Gerente General
When making a booking at this hotel:
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