Novotel Monterrey Valle

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Novotel Monterrey Valle 4 stars

Customer review rating (ALL Rating) 4.3/5 1,159 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WiFi throughout the hotel

  • 20 minutes from the airport

  • Restaurant with terrace, serving Mexican and international dishes

  • Fitness center and outdoor swimming pool with solarium and children's area

  • A 10-minute drive from Club Campestre Monterrey

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Monterrey Valle

Ave Lazaro Cardenas 3000, Esq Dr Atl. Col. Valle Oriente, San Pedro Garza Garcia
66269 Monterrey
Mexico

  • By plane

    MONTERREY INTL APT At 25.75km / 16 miles

  • By train

    BUS STATION At 7km / 4.35 miles

GPS:25.647823, -100.328565

Companies

  • 3M 5 km / 3.11 mi
  • ABA SEGUROS 1 km / 0.62 mi
  • ACCENTURE 1 km / 0.62 mi
  • ALCATEL 5 km / 3.11 mi
  • ALSTROM 10 km / 6.21 mi
  • AMWAY 10 km / 6.21 mi
  • ARCA 5 km / 3.11 mi
  • AXA 1 km / 0.62 mi
  • BANAMEX 5 km / 3.11 mi
  • BANK OF AMERICA 1 km / 0.62 mi
  • BAT 5 km / 3.11 mi
  • BAYER 5 km / 3.11 mi
  • BP MEXICO 5 km / 3.11 mi
  • CAT 10 km / 6 mi
  • CEMEX 5 km / 3 mi
  • CERAMASPEED 10 km / 6.21 mi
  • COCA COLA COMPANY 5 km / 3.11 mi
  • DELOITTE 1 km / 0.62 mi
  • DENSO 10 km / 6.21 mi
  • EMC 5 km / 3.11 mi
  • ERICSSON 5 km / 3.11 mi
  • ERNST & YOUNG 1 km / 0.62 mi
  • FEMSA 5 km / 3.11 mi
  • FIAT 1 km / 0.62 mi
  • FINSA 5 km / 3.11 mi
  • FIRA 1 km / 0 mi
  • FIRST NATIONAL BANK 5 km / 3.11 mi
  • GENERAL ELECTRIC 10 km / 6.21 mi
  • GOHNER 10 km / 6.21 mi
  • GRUMA MASECA 1 km / 0.62 mi
  • GÜNTER 10 km / 6.21 mi
  • HITACHI 5 km / 3.11 mi
  • HUAWEI 1 km / 0.62 mi
  • ING 1 km / 0.62 mi
  • ITESM 5 km / 3.11 mi
  • JOHN DEERE 10 km / 6.21 mi
  • JOHNSON & JOHNSON 1 km / 0.62 mi
  • KPMG 5 km / 3.11 mi
  • L'OREAL 1 km / 0.62 mi
  • LATIN POWER MUSIC 5 km / 3.11 mi
  • MARY KAY 10 km / 6.21 mi
  • MASTERLEASE 1 km / 0.62 mi
  • MICROSOFT 5 km / 3.11 mi
  • MOEN 5 km / 3.11 mi
  • MONEX 1 km / 0.62 mi
  • MOTOROLA 10 km / 6.21 mi
  • MUTSUTECH 10 km / 6.21 mi
  • NESTLE 10 km / 6.21 mi
  • NOKIA 10 km / 6.21 mi
  • OMA 10 km / 6 mi
  • ORACLE 5 km / 3.11 mi
  • PEMEX 10 km / 6.21 mi
  • PEPSICO 1 km / 0.62 mi
  • PFIZER 10 km / 6.21 mi
  • PRICE WATERHOUSE 1 km / 0.62 mi
  • PROCTER & GAMBLE 1 km / 0.62 mi
  • SABRITAS PEPSICO 1 km / 0.62 mi
  • SANYO 10 km / 6.21 mi
  • SCHLUMBERGER 10 km / 6.21 mi
  • SCHNEIDER 10 km / 6.21 mi
  • SEGUROS MONTERREY 5 km / 3.11 mi
  • SIEMENS 10 km / 6.21 mi
  • SIGMA 1 km / 0.62 mi
  • SIKA 10 km / 6.21 mi
  • SORIANA 5 km / 3.11 mi
  • SYMANTEC 1 km / 0.62 mi
  • TELEVISA 5 km / 3.11 mi
  • TELMEX 5 km / 3.11 mi
  • VALLEY 5 km / 3.11 mi
  • VITRO 1 km / 0.62 mi
  • WHIRLPOOL 10 km / 6.21 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

365

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available at our restaurant from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

10 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Monterrey Valle

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,159 reviews

TripAdvisor Rating  3.5/5  406 reviews

Good location, but reception desk needs to be improved

Customer review rating 4.0/5

Dongyong L. Business - Confirmed reviews ALL

Good location for travel but reception desk needs to be improved. Reception desk is very crowed and there are only 2 persons for handling everything.

Customer review rating 2.5/5

Javier Business - Confirmed reviews ALL

The rooms are very outdated, stuck in the 80s with very minor upgrades. The bed was ok, but I wouldn’t stay here again until they completely renovate the rooms.

Very good

Customer review rating 5.0/5

Martha R. O. Families - Confirmed reviews ALL

Good experience. Good location and good service.

Very good experience with people in the hotel

Customer review rating 4.5/5

Hector R. Business - Confirmed reviews ALL

Very good services

Worse night mare.

Customer review rating 0.5/5

E. Friends - Confirmed reviews ALL

Horrific, by far the worse looking rooms, carpet in the hallways look worse than an ol rug on the street, the smell of the room was like raw sewer. Customer service the worse thing ever, the girl name Frida could not make a decision for her self and the supervisor was worse. Wish no one has this experience ever.

Could be better

Customer review rating 3.5/5

Daniel G. Business - Confirmed reviews ALL

One of the things I love from this hotel is the view. I always ask for a room in an upper floor so I can enjoy the view. This time we were given a room in the 1st floor, it was really disappointing. Also, the WC in my room had a problem as it was leaking water all the time. Hopefully someone took care to resolve the issue and no water is lost.

Well located and good stay

Customer review rating 4.5/5

Daniel C. Families - Confirmed reviews ALL

Besides the elevator and the housekeeping staff everything else was wonderful. The whole staff was very kindly and the bar tenders need to be more polite.

Well located, premium area, need update.

Customer review rating 3.5/5

Juan G. Families - Confirmed reviews ALL

Everything OK, but need a remodelation soon, been there before (2014, 2018) and the rooms look a little but outdated. Confortable beds, poor TV reception (old screens with cable, no Smart TV options)

Estancia agradable

Customer review rating 5.0/5

Liliana D. M. C. Families - Confirmed reviews ALL

Muy satisfactoria

Old hotel

Customer review rating 1.0/5

Jose Business - Confirmed reviews ALL

This hotel needs maintenance ASAP.

Good stay

Customer review rating 4.0/5

Marco C. Families - Confirmed reviews ALL

Had a nice stay, the food was good and it was really pleasant to spend few days with my son, he had a lot o fun

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Front desk was slow

Customer review rating 4.0/5

Donald Y. Business - Confirmed reviews ALL

Overall good

Comfortable

Customer review rating 3.5/5

Roberto B. Business - Confirmed reviews ALL

It was a brief time, only for rest one night, but the time there was so calm and relaxing, in a few words, a good stay.

ESTANCIAS AGRADABLE

Customer review rating 5.0/5

Francisco M. Business - Confirmed reviews ALL

LIMPIAS LAS INSTALACIONES, PERSONAL AMABLE

agradable

Customer review rating 4.5/5

Saul R. Business - Confirmed reviews ALL

agradable

Estimado Sr. r., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Monterrey Valle. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Guy Candusso

Old, poor Cust. Serv. Go somewhere elsee

TripAdvisor rating 1.0/5

guillermoc403 Families - TripAdvisor review

The only reason I stayed here is because they are pet friendly, otherwise I will not even look at them. The rooms are old and the room had long hairs from someone else. Check In personnel not very friendly. Waiters at the restaurant seemed not willing to work.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience.

Acceptable, but noisy

TripAdvisor rating 3.0/5

Relax55600654648 Solo travel - TripAdvisor review

Staff was good, not great, good. The noise in the halls at late hours and early hours as well as hearing many other rooms was very frustrating. THE SLAMMING DOORS WAS RIDICULOUS. A SHOE POLISHER WAS IN FRONT OF MY DOOR, SO i GOT TO HEAR SHOE POLISHING AT ALL HOURS. Very small odd pillows for the bed. Hard towels (2 bath, 1 hand) There was nothing that stood our. I was weakly greeted, never once a person asked to help with bags or bring a cart. Honestly, for the money, I would stay elsewhere. I would not stay here again. All in all it was acceptable. One of the absolute worst

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience.

An excellent service

TripAdvisor rating 5.0/5

512lionelm Business - TripAdvisor review

Before flying back from Monterrey, I lost my phone in a Taxi in Monterrey. The Novotel team found it back, collected it and sent it to me to Guatemala !! They have been perfect, what a amazing service !!!

We feel so proud when we can help to our guest. Thank you so much for your words and your time writing here.

Nice property in the middle of the action!

TripAdvisor rating 4.0/5

turirose Families - TripAdvisor review

Excellent staff, eager to help, walking distance from the nicest shopping mall in town. Great value for my money, I would definitely recommend it and return!! Love having a small refrigerator in room.

Thank you for share us your opinion, we hope to see you soon in your next trip to our city.

Crazy Me, Crazy Monterrey

TripAdvisor rating 3.0/5

Daniel M T Friends getaway - TripAdvisor review

first time in Mexico, first time in Monterrey! Unforgettable 5 days with good friends, good food, good drinks, beautiful nature, perfect art, new ideas, industrial heart of Mexico, JUST the place to be

We hope see you soon in our great city Monterrey.

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