Hotel - Novotel Monterrey Valle
Novotel Hotel Novotel Hotel

Novotel Monterrey Valle Hotel

3.5/5 387 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

3M5 km / 3.11 mi ACCENTURE1 km / 0.62 mi ALSTROM10 km / 6.21 mi ARCA5 km / 3.11 mi BANAMEX5 km / 3.11 mi BAT5 km / 3.11 mi BP MEXICO5 km / 3.11 mi CEMEX5 km / 3 mi COCA COLA COMPANY5 km / 3.11 mi DENSO10 km / 6.21 mi ERICSSON5 km / 3.11 mi FEMSA5 km / 3.11 mi FINSA5 km / 3.11 mi FIRST NATIONAL BANK5 km / 3.11 mi GOHNER10 km / 6.21 mi GÜNTER10 km / 6.21 mi HUAWEI1 km / 0.62 mi ITESM5 km / 3.11 mi JOHNSON & JOHNSON1 km / 0.62 mi L'OREAL1 km / 0.62 mi MARY KAY10 km / 6.21 mi MICROSOFT5 km / 3.11 mi MONEX1 km / 0.62 mi MUTSUTECH10 km / 6.21 mi NOKIA10 km / 6.21 mi ORACLE5 km / 3.11 mi PEPSICO1 km / 0.62 mi PRICE WATERHOUSE1 km / 0.62 mi SABRITAS PEPSICO1 km / 0.62 mi SCHLUMBERGER10 km / 6.21 mi SEGUROS MONTERREY5 km / 3.11 mi SIGMA1 km / 0.62 mi SORIANA5 km / 3.11 mi TELEVISA5 km / 3.11 mi VALLEY5 km / 3.11 mi WHIRLPOOL10 km / 6.21 mi
ABA SEGUROS1 km / 0.62 mi ALCATEL5 km / 3.11 mi AMWAY10 km / 6.21 mi AXA1 km / 0.62 mi BANK OF AMERICA1 km / 0.62 mi BAYER5 km / 3.11 mi CAT10 km / 6 mi CERAMASPEED10 km / 6.21 mi DELOITTE1 km / 0.62 mi EMC5 km / 3.11 mi ERNST & YOUNG1 km / 0.62 mi FIAT1 km / 0.62 mi FIRA1 km / 0 mi GENERAL ELECTRIC10 km / 6.21 mi GRUMA MASECA1 km / 0.62 mi HITACHI5 km / 3.11 mi ING1 km / 0.62 mi JOHN DEERE10 km / 6.21 mi KPMG5 km / 3.11 mi LATIN POWER MUSIC5 km / 3.11 mi MASTERLEASE1 km / 0.62 mi MOEN5 km / 3.11 mi MOTOROLA10 km / 6.21 mi NESTLE10 km / 6.21 mi OMA10 km / 6 mi PEMEX10 km / 6.21 mi PFIZER10 km / 6.21 mi PROCTER & GAMBLE1 km / 0.62 mi SANYO10 km / 6.21 mi SCHNEIDER10 km / 6.21 mi SIEMENS10 km / 6.21 mi SIKA10 km / 6.21 mi SYMANTEC1 km / 0.62 mi TELMEX5 km / 3.11 mi VITRO1 km / 0.62 mi

Congress centre

CLUB DE LEONES5 km / 3.11 mi CLUB EJECUTIVO2 km / 1.24 mi CLUB EMPRESARIAL2.5 km / 1.55 mi CLUB INDUSTRIAL1 km / 0.62 mi CLUB LIBANES2 km / 1.24 mi

Exhibition centre

CINTERMEX4.9 km / 3.04 mi CONVEX1.9 km / 1.18 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEXICO 21 m2 3 m 10 8 10 10 0
PUEBLA 21 m2 3 m 10 8 10 10 0
GUADALAJARA 35 m2 3 m 20 12 12 14 0
QUERETARO 35 m2 3 m 25 12 12 14 0
MONTERREY 105 m2 3 m 80 35 30 55 60
NOVO 108 m2 3 m 100 40 30 50 50
SANTIAGO 108 m2 3 m 80 35 30 45 60
LINARES 111 m2 3 m 80 35 30 45 60
NUEVO LEON 360 m2 3 m 400 200 250 250 280
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Screen
    • Lectern
    • Office
    • Podium
    • Day light
    • Airconditioned meeting room
    • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 238 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 238 family rooms
  • 42 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 10,601 reviews

Our guest reviews for
Novotel Monterrey Valle

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 387 reviews
Tony Business - 29/11/2019 Confirmed reviews ALL
« ingreso expres »

rápido registro, rápido check out

Valentine D. R. Business - 27/11/2019 Confirmed reviews ALL
« Convenient but quite old and outdated hotel »

The lobby / bar area is nice The restaurant is ok but the food and cooking area was incredibly dirty. The breakfast is not at the same level as in other Novotels. The room was ok, the bathroom was completely outdated.

Mads H. Business - 27/11/2019 Confirmed reviews ALL
« Nice lobby and bar area, but rooms need updating »

The rooms need cleaning and updating as they are used and worn. Staff is very friendly and polite but English level is not good for all. My room was not clean on arrival. Cleaning improved during my stay, but still below standard. Breakfast was good.

Sarahí Business - 25/11/2019 Confirmed reviews ALL
« Cumple »

Cumple

Luis M. Business - 25/11/2019 Confirmed reviews ALL
« Excellent »

The check in it was very fast, the place is very comfortable.

M. C. Business - 25/11/2019 Confirmed reviews ALL
« Not what I expected »

The hotel rooms are more outdated than the rest of the hotel. It seems they did a lot of renovations to lobby, bar and restaurant area. Once you get to the rooms they were outdated. The beds were hard as a rock, you didn't even get a bounce off them.

J. Couples - 24/11/2019 Confirmed reviews ALL
« Good »

The hotel room a/c never worked. The TV was old and the remote also did not work well.

Edna G. Couples - 19/11/2019 Confirmed reviews ALL
« Neutral »

Bathroom lights did not worked and room was not the cleanest.

Hugo A. Friends - 18/11/2019 Confirmed reviews ALL
« My needs were fulfilled »

Great place to stay, the most important thing was the Pet Friendly feature, they accept me with my pets and the hostess was very kind, the restaurant in the morning have a nice breakfast buffet. The only thing that I will ask is as a Pet friendly hotel is a must to have in some points of the hotel disposable bags and tissues with some cleaner, this way if some "accident" happen we can clean it up, remember our pets are our responsibility and not responsibility of the employees of the hotel.

Anonymous Business - 17/11/2019 Confirmed reviews ALL
« The hotel was new and clean »

The room was clean, the furniture new and the food was good.

Anonymous Families - 12/11/2019 Confirmed reviews ALL
« Moldy food with terrible answers »

Couple things went wrong: - we received an slice of moldy chocolate cake through room service. The solution given was changing the slice with another one, we decided to pass on it as it seemed as old as the moldy one. - towels reeked and were almost unusable due to the heavy odor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Novotel Monterrey Valle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guy Candusso

Eduardo S. Families - 06/11/2019 Confirmed reviews ALL
« Excellent »

Beauty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. GARCIA, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guy Candusso

Mario Business - 04/11/2019 Confirmed reviews ALL
« Okay »

It was good but not perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Gilma G. Business - 01/11/2019 Confirmed reviews ALL
« Needs a renovation, maintenance in the bathroom areas and poor housekeeping »

I stayed for 10 nights in Novotel Del Valle for it is close to the offices I needed to visit. The first night, the shower flooded. I reported it to Front Desk but it was never fixed as the water took minutes to go down. 2 days in a row Housekeeping skipped the room and 2 days before I left, housekeeping was done but never took out the thrash, left no towels and no water bottles. Once I called Front Desk and then it was taken care of. Even the Night Manager called to apologize, which was a nice detail. Next day everything was perfect. EXCELLENT restaurant!!! Good food and the service (and room service) was great! Congratulations to them!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. G. Gonzalez, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Anonymous Business - 31/10/2019 Confirmed reviews ALL
« Good Stay »

great attention, room clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guy Candusso

Celia R. Business - 29/10/2019 Confirmed reviews ALL
« TRIP OCTOBER 2019 »

Everything could have been great, but I had a major incident in my room since day 1, I had no towels, the phone did not work propertly and in the last day, the bathtub was broken =(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. R. Ramirez, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Adri Business - 25/10/2019 Confirmed reviews ALL
« my experience was excellent »

the room very comfortable and the tub a very good plus, the breakfast was delicious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. R., We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Anonymous Business - 24/10/2019 Confirmed reviews ALL
« Business basics, but no Frills »

Satisfactory, but not memorable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel. Sincerely, Guy Candusso

J. D. Business - 24/10/2019 Confirmed reviews ALL
« BAD! »

Bad in all aspects, room, service, food...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for taking the time to tell us about your experience at the Novotel Monterrey Valle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guy Candusso

Fernando M. Business - 21/10/2019 Confirmed reviews ALL
« Good »

Waiters should change their attitude, closed mind, without attention to clients.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Monterrey Valle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guy Candusso

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