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Novotel Aachen City Hotel 4 stars

Customer review rating 4.5/5 3,148 reviews

ALLSAFE approved hotel

Novotel Aachen City
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+ 23 Services

Hotel extras

  • The historic city center is within walking distance

  • Varied buffet breakfast at our international restaurant

  • Spacious rooms with sofa, WiFi and tea and coffee-making facilities

  • Fitness studio with steam bath and views over the city

  • Family Friendly

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request Paying
  • Bike rack facilities
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 aachen

Tel: +4924151590

Fax: (+49)241/5159599

Check-in from 15h00

Check out up to 12h00

  • BUS 1, 11, 21 :  BUS 1, 11, 21 BUSHOF

  • BUS 46, 56 :  BUS 46, 56 BUSHOF

  • By plane

    COLOGNE/BONN At 75km / 46.61 miles - Shuttle paying

  • By plane

    DUSSELDORF At 80km / 49.71 miles - Shuttle paying

  • By plane

    MAASTRICHT/AACHEN At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    MAASTRICHT AACHEN At 20km / 12.43 miles

  • By car

    A 544 AACHEN EUROPA At 1km / 0.62 miles

  • By train

    HAUPTBAHNOF AACHEN At 2km / 1.24 miles

GPS :50.777675, 6.09233


  • AACHENER&MÜNCHENER 1.0 km / 0.62 mi
  • Aixtron AG 6.0 km / 3.73 mi
  • BOMBARDIER 2.0 km / 1.24 mi
  • Cinram 20.0 km / 12.43 mi
  • Continental AG 5.0 km / 3.11 mi
  • Ericsson 10.0 km / 6.21 mi
  • FEV Motorentechnik 10.0 km / 6.21 mi
  • Gruenenthal 16.0 km / 9.94 mi
  • Lindt & Spruengli 5.0 km / 3.11 mi
  • Philips 5.0 km / 3.11 mi
  • SAINT GOBAIN 3.0 km / 1.86 mi
  • Takeda 10.0 km / 6.21 mi
  • Trommsdorf 20.0 km / 12.43 mi
  • ZENTIS 1.5 km / 0.93 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts


meeting rooms

From 1 to 180 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Auditorium

  • Soundproof

  • Meeting room

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our restaurants and bars


Type of cuisine: Bistro

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air-conditioned.


Our air-conditioned hotel bar is a popular place to wind down at the end of the day over a glass of wine or your favorite cocktail and chat to other guests. We are open every day from 11am to 1am and can seat up to 30 people.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Aachen City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,148 reviews

TripAdvisor Rating 4.0/5

1,088 reviews

Restful in Aachen

Customer review rating 4.5/5

Anonymous Business - 12/09/2021 Confirmed reviews ALL

Pleasant, Clean, Comfortable stay

Customer review rating 3.0/5

Anonymous Families - 11/09/2021 Confirmed reviews ALL

hotel was ok but location a bit dodgy in the evening

it's OK

Customer review rating 3.5/5

Anonymous Business - 01/09/2021 Confirmed reviews ALL

Location of the hotel is not in the best part of town. Rooms are not very clean and gives an irritating feeling. Staff was very friendly and helpful both at the reception and breakfast area. Very fast check in and check out.

Customer review rating 3.0/5

Michel A. Business - 21/08/2021 Confirmed reviews ALL

Morning receptionist, dark hair lady, morning extremely unfriendly and not polite

Very good stay!

Customer review rating 5.0/5

Xx Solo - 18/08/2021 Confirmed reviews ALL

Good breakfast. Everybody very friendly!

A pleasant stay!

Customer review rating 3.5/5

Aachen76 Families - 09/08/2021 Confirmed reviews ALL

Positives: Clean, great staff and very helpful, great breakfast, very convenient location! Negatives: Rooms a little small particularly for family stay, not enough closet/drawers space, toilet oddly on the opposite side of the bathroom that can be a nightmare for folks needing to wash hands after using facility. Overall: Pleasant stay

Nice hotel

Customer review rating 4.5/5

Igor Families - 08/08/2021 Confirmed reviews ALL

We like our stay in this hotel, room is a good size. Bed is comfy

Great stay

Customer review rating 4.0/5

Ulrike Families - 08/08/2021 Confirmed reviews ALL

We loved the hotel: great location, nice employees, great breakfast. Easy to park the car below the hotel.

Good location

Customer review rating 4.0/5

M. N. Couples - 25/07/2021 Confirmed reviews ALL

Hotel close to center, dome and restaurants. Everything can be reached on foot. The car garage is under the hotel and parking costs 14 euros for 24 hours

Will come back

Customer review rating 4.0/5

Anonymous Families - 19/07/2021 Confirmed reviews ALL

Very friendly and helpful at reception

good stay

Customer review rating 4.0/5

Alexander J. Business - 12/07/2021 Confirmed reviews ALL

Trash was not removed out of the room. Unfortunately I was not informed that I can put it before the room (this was done on my last day) Mimi fridge did not work. I was not informed before my stay about this. This was really bad. I had the chance to put my stuff in the fridge of the Restaurant, but that is not the same. As a handicapped person, it really hard to walk to the reception if you need something out of the fridge.

Bad experience

Customer review rating 1.0/5

Amar Business - 02/07/2021 Confirmed reviews ALL

No Upgrade despite my Diamond Status Lots of missing products at the breakfast

Had a nice stay!

Customer review rating 4.5/5

M S. Business - 28/06/2021 Confirmed reviews ALL

Excellent, good location and service

Customer review rating 4.5/5

Gerhard K. Couples - 27/06/2021 Confirmed reviews ALL

A welcome break after a long road trip. Well appointed rooms, central location. Very friendly and accommodating staff.

Top Hotel

Customer review rating 5.0/5

Anonymous Business - 07/06/2021 Confirmed reviews ALL


Sehr geehrter Herr L., vielen Dank für Ihren Besuch in unserem Novotel Aachen City und Ihre anschließende Bewertung. Schön, dass Sie unser Haus und unseren charmanten Service in positiver Erinnerung behalten haben. Wir freuen uns auf ein Wiedersehen und sagen bis zum nächsten Mal! Mit besten Grüßen Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Nice stay, but needs improvements on Covid-19 protocols

TripAdvisor rating 4.0/5

RicardoV1285 01/09/2020 TripAdvisor review

The stay was nice, the staff were great and the hotel location and facilities are very good. I would suggest to improve the Covid-19 protocol. In my opinion it would be better to have more "hand disinfection" stations in front of the elevator, so we can disinfect our hands before enter it, also have a stations before enter the breakfast area and returning from the Garage.

Everything you need

TripAdvisor rating 4.0/5

LeffeMechelen 28/01/2020 TripAdvisor review

Very good location , you are in the city center, on foot, in about 5 minutes. Hotel has all services you need, is spacy and has friendly staff. Breakfast with lots of choice. The view is not spectacular, but what can you expect at a city center hotel.

3 nights in Aachen

TripAdvisor rating 5.0/5

Kate A Family - 31/10/2019 TripAdvisor review

A wonderful experience overall. The hotel is a great location near places to eat and the city center. Also within close walking distance to a shopping mall and city stores. We felt safe walking home from dinner at night.

Excellent hotel ...

TripAdvisor rating 5.0/5

eljee1 Solo travel - 23/08/2019 TripAdvisor review

This is an excellent and reliable hotel: rooms ok, friendly staff, good restaurant, breakfast ok Only negative point: I booked this stay in may after registering for an offer to boost loyalty points for stays in august; I didn't get this points, got an evasive answer from the contact phone number of accor (not he hotel), sent two webmails, didn't get any answer!! Very, very poor customer service of accor!!!!

Trouble-free stay.

TripAdvisor rating 5.0/5

Chris M Business - 16/07/2019 TripAdvisor review

Comfortable hotel with good size rooms and large desk. Central location with easy walk into historic city centre. Desk staff were very friendly and helpful. Relaxing and trouble-free stay - no problems at all..

Our most recent 20 reviews

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