Novotel Aachen City Hotel 4 stars

Customer review rating 4.5/5 2,801 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Aachen City
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Hotel extras

  • The historic city center is within walking distance

  • Varied buffet breakfast at our international restaurant

  • Spacious rooms with sofa, WiFi and tea and coffee-making facilities

  • Fitness studio with steam bath and views over the city

  • Family Friendly

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
  • Bike rack facilities
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Aachen City

Peterstrasse 66
52062
aachen
germany

Tel: +4924151590

Fax: (+49)241/5159599

Check-in from 15h00

Check out up to 12h00

  • BUS 1, 11, 21 :  BUS 1, 11, 21 BUSHOF

  • BUS 46, 56 :  BUS 46, 56 BUSHOF

  • By plane

    COLOGNE/BONN At 75km / 46.61 miles - Shuttle paying

  • By plane

    DUSSELDORF At 80km / 49.71 miles - Shuttle paying

  • By plane

    MAASTRICHT/AACHEN At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    MAASTRICHT AACHEN At 20km / 12.43 miles

  • By car

    A 544 AACHEN EUROPA At 1km / 0.62 miles

  • By train

    HAUPTBAHNOF AACHEN At 2km / 1.24 miles

GPS :50.777675, 6.09233

Companies

  • AACHENER&MÜNCHENER 1.0 km / 0.62 mi
  • Aixtron AG 6.0 km / 3.73 mi
  • BOMBARDIER 2.0 km / 1.24 mi
  • Cinram 20.0 km / 12.43 mi
  • Continental AG 5.0 km / 3.11 mi
  • Ericsson 10.0 km / 6.21 mi
  • FEV Motorentechnik 10.0 km / 6.21 mi
  • Gruenenthal 16.0 km / 9.94 mi
  • Lindt & Spruengli 5.0 km / 3.11 mi
  • Philips 5.0 km / 3.11 mi
  • SAINT GOBAIN 3.0 km / 1.86 mi
  • Takeda 10.0 km / 6.21 mi
  • Trommsdorf 20.0 km / 12.43 mi
  • ZENTIS 1.5 km / 0.93 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

11 

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Auditorium

  • Soundproof

  • Meeting room

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

NOVO² BAR, LOUNGE AND EATERY

Type of cuisine: Bistro

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air-conditioned.

Lunch

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO2 BAR, LOUNGE & EATERY

Non contractual photo

Our air-conditioned hotel bar is a popular place to wind down at the end of the day over a glass of wine or your favorite cocktail and chat to other guests. We are open every day from 11am to 1am and can seat up to 30 people.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Aachen City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,801 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,081 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Pleasant Stop Over

Customer review rating 4.5/5

Mick Couples - 10/09/2020 Confirmed reviews ALL

We were stopping in Aachen on our way to Italy to avoid quarantine on return. The hotel and parking were easy to find and check in was very efficient. Short walk to the cathedral and some restaurants and a couple of bars opposite the hotel for a night cap. The room was very clean and to a good standard, the breakfast was excellent!

Great hotel close to the city centre

Customer review rating 4.5/5

L. T. Families - 03/09/2020 Confirmed reviews ALL

Very friendly and accommodating staff despite the difficult circumstances of Covid. Location is excellent for the city centre.

Housekeeping issues

Customer review rating 4.5/5

Guest23 Families - 02/09/2020 Confirmed reviews ALL

Covid has an adverse effect on cleaning: the bathtub has skin residue, I got the infection from it. It was our third and the worst stay. Standards dropped. I offered to pay for an upgrade to suite but again they could not give it to me as it was not cleaned and cleaning ladies were not there over the weekend at all, I was told.

Nice stay, but needs improvements on Covid-19 protocols

TripAdvisor rating 4.0/5

RicardoV1285 01/09/2020 TripAdvisor review

The stay was nice, the staff were great and the hotel location and facilities are very good. I would suggest to improve the Covid-19 protocol. In my opinion it would be better to have more "hand disinfection" stations in front of the elevator, so we can disinfect our hands before enter it, also have a stations before enter the breakfast area and returning from the Garage.

Good location, great staff

Customer review rating 4.5/5

Rob H. Friends - 23/08/2020 Confirmed reviews ALL

Good parking facility, staff were knowledgeable and the room was excellent.

Not a desirable location!

Customer review rating 4.5/5

Lolly Families - 19/08/2020 Confirmed reviews ALL

Outside the hotel was grimy and lots of unsavoury characters about. No decent restaurants in the immediate vicinity. Due to Covid the bar / dinner was closed and we struggled to find alternatives outside - ended up getting a takeaway! I dont understand why when breakfast operated relatively normally why dinner could not be provided... other novotels we stayed at the same week are either offering both options or if only breakfast it was restricted to pre served continental at the table..

Comfortable stay

Customer review rating 4.5/5

Rita Couples - 15/08/2020 Confirmed reviews ALL

The room was confortable and well equiped. The staff was friendly and professional. The location could be better (we booked the Mercure, but were directed to this hotel). Breakfast was very good

Customer review rating 4.5/5

Christof N. Families - 30/07/2020 Confirmed reviews ALL

Home from home.

Good Stay

Customer review rating 4.5/5

Ina D. Solo - 28/07/2020 Confirmed reviews ALL

Very well managed considering the challenges of providing hospitality during a pandemic - well done

A cozy hotel just around the corner to city center.

Customer review rating 4.5/5

Manu P. Couples - 26/07/2020 Confirmed reviews ALL

The hotel is nice, well located and the in house parking offers options at really reasonable prices. We experienced it just after the CoVid lockdown, the hotel seemed to be closed but actually just opened the week before for a large group. The personnel was really kind, nice and helpful but it was still undergoin' CoVid circumstances... so thanks for the service as we can imagine that wasn't all fun for you ... Rgds Manu

Great and family friendly reception

Customer review rating 4.5/5

Anbu Families - 02/03/2020 Confirmed reviews ALL

Central location in Aachen, very much family friendly, i was there one day before my birthday with my family and friend, we booked two rooms they where kind enough to allocate us room next to each other with internal door which was great, the receptionist realised that it was my birthday next day and congratulated me, breakfast was great and free for kids. overall if you travel with family you i would highly recommend to consider this hotel.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Aachen City. You are very welcome anytime with your family, not only on your birthday ;) Sincerely, Saskia Küppers Front Office Agent h3… T. +4… F. +4…

We had a very pleasant family break

Customer review rating 4.5/5

Herwig V. Families - 29/02/2020 Confirmed reviews ALL

We had a fine stay, appreciated how the team did its best to make this a most comfortable stay. The family package, with the connecting rooms was a good deal.

Dear Mr. V., Thank you for choosing our hotel for your recent stay in Aachen. We appreciate your review and are pleased to read that you and your family enjoyed your stay. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Everything okay, but hotel needs renovation. ASAP

Customer review rating 4.5/5

Zee Business - 06/02/2020 Confirmed reviews ALL

I had no issues with the hotel, they were professional but hotel needs renovation. My room stinked. Literally. I am thinking that the stink came from the carpets. Also I would suggest to add closed cabinet (at least one) as the room did not have it.

Excellent Service

Customer review rating 4.5/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Excellent and very high quality level. I really feel welcome.

Dear Mr. H., Thank you for the great review of our hotel! We are glad to see, that you frequently choose our hotel during your stays in Aachen and that you enjoy our warm service. We look forward seeing you at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Great Business Trip

Customer review rating 4.5/5

Kevin L. Business - 03/02/2020 Confirmed reviews ALL

Everything was excellent. The staff was pleasant and very helpful. The food was delicious. The property was kept in great condition. We were having a large meeting in the conference facilities, and all of the equipment worked perfectly and the food/snacks were great too. A few minor notes for improvement: - The rooms are a bit small and do not have many amenities. The bathroom is especially tight, and is made to seem smaller by the fact that the toilet is in an entirely different room than the shower/sink/tub. There is not much that can be done about the room size/layout, but if you intend to make any major capital improvements, doing things like making the shower larger and removing the tubs may be a good start. Mounting the TVs on the walls and removing some furniture could also make the space seem larger. - The rooms need more electrical outlets. People are traveling with laptops, cell phones, smart watches, iPads, etc., and all of those things need to be charged. There was only one reasonably accessible outlet in the room (next to the bed). There were no outlets near the desk (other than behind the TV). There was one next to the minibar, but no where near there to do work or charge devices. - There are very few options on the TV in English language (really only news and business networks). This is not abnormal for hotels in Europe, but most have a port near the desk allowing you to plug in HDMI, or have a wireless capability to stream content from a personal device (so that guests can use Netflix, other streaming services, or content saved on their device). Not only did that capability not exist, but the HDMI port on the TV was inaccessible from the Source menu on the TV. I only take the time to make these comments because I think the things in your control are managed so well. It is a great place to stay as long as you stay in the lobby, bar, restaurant, or conference center. The in-room experience, conversely, leaves room for improvement. I hope, if you have an opportunity to renovate, you will be able to make some of these changes.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. As you noticed, we did a lot of refurbishment in the last years and there will be new projects this year, too. On the medium-term there (hopefully) will be a full renovation of our bathrooms and our hotel rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Everything you need

TripAdvisor rating 4.0/5

LeffeMechelen 28/01/2020 TripAdvisor review

Very good location , you are in the city center, on foot, in about 5 minutes. Hotel has all services you need, is spacy and has friendly staff. Breakfast with lots of choice. The view is not spectacular, but what can you expect at a city center hotel.

As expected

Customer review rating 4.5/5

Roger L. Business - 25/01/2020 Confirmed reviews ALL

The staff is nice and welcoming making for a pleasant stay. I would like to make two suggestions, as a recurring customer: - The quality of the coffee should be improved. Even the specialty coffee is even worst. - I travel regularly for business. All other hotels in the world, including in Germany, have an iron and ironing board in the rooms. I do not understand why the Novotel Aachen city can not do the same. I'm usually given a room on the second floor. This somewhat mitigates the issue but is still an annoyance to have to get out of the room. Please equip your rooms with an iron and ironing board.

Dear Mr. L., Thank you for choosing our hotel for your stays in Aachen. Due to bad experience with irons in the rooms, we do offer an iron room in our property. I made a note in your profile, that a room on the second floor will be given to you upon availability. As we are not satisfied with the quality of the coffee neither, our Restaurant Manager is already in contact with the producer of the coffee machines to find a solution for a better quality. Thank you again for sharing your experience and we look forward to your next stay with us. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Relaxing

Customer review rating 4.5/5

Faisal A. Friends - 21/01/2020 Confirmed reviews ALL

Good location, attitude staff, good breakfast.

Great service

Customer review rating 4.5/5

Anonymous Business - 19/01/2020 Confirmed reviews ALL

Employees at reception were super professional, very nice and they really took care about me

First time at Novotel Aachen

Customer review rating 4.5/5

Olivier C. Business - 16/01/2020 Confirmed reviews ALL

Located closed to Aachen center, you can easily walk downtown. Very convenient parking, right in the basement of the hotel Very welcoming staff and breakfast well served

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