Hotel - Novotel Budapest Centrum
Novotel Hotel Novotel Hotel

Novotel Budapest Centrum Hotel

4.0/5 2,420 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

NOVOTEL BUDAPEST CONGRESS5 km / 3.11 mi

Exhibition and convention centre

SYMA EVENT AND CONGRESS CENTRE6 km / 3.73 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Budapest Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARD 45 m2 2 m 32 15 15 16 26
PALACE 70 m2 2 m 60 25 25 24 50
RAKOCZI I 84 m2 3 m 80 24 24 40 60
ZSOLNAY I OR II OR III 98 m2 2 m 100 30 30 50 80
RAKOCZI I+II 168 m2 3 m 160 44 44 80 120
ZSOLNAY I+II OR II+III 196 m2 2 m 200 52 52 100 160
ZSOLNAY I+II+III 294 m2 2 m 300 76 76 150 240
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Accommodation
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 227 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Data port in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • TV with on-screen billing info
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 5,370 reviews

Our guest reviews for
Novotel Budapest Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,420 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Balazs Couples - 16/02/2020 Confirmed reviews ALL

NICE AND PLEASANT, EXCELLENT STAFF

Our hotel has responded to the review
Our hotel has responded to the review

Dear Balazs C., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am glad to read, you had a lovely time with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor

Limor C. Business - 16/02/2020 Confirmed reviews ALL

The room was choked. I stayed in the hotel in the winter when it's cold and impossible to open the window and since there is no air condition to cool the room it's impossible to freshen the room which made me impossible to sleep good during the 2 nights (11-12/02/20) I stayed in the hotel. I was in a conference in 02/12 and we didn't get drinks/water in the second part of the day after we finished all the drinks till I asked the person from my local company who organized the conference to ask it from the hotel. The ladies toilet rooms near the conference room Zsolnay III didn't smell good.

Susan Friends - 15/02/2020 Confirmed reviews ALL
« Good stay »

Very satisfactory, staff friendly and helpful. Good choice at breakfast

Stephen Couples - 15/02/2020 Confirmed reviews ALL
« Well located, great bed and good staff. »

Overall I was very pleased with your hotel, their was a few things that could be improved like your hot tub being very cold and maybe just tell your guests before they come that their will be a city tax charge at the end of the stay not that it was a big some of money, but guests will be very put off and annoyed at that, even add it to the price of the hotel in advance.

Anonymous Business - 15/02/2020 Confirmed reviews ALL
« Great location »

Welcoming on arrival; friendly staff throughout the hotel.

andrewwolpert Business - 15/02/2020 TripAdvisor review
« Novotel Budapest Centrum »

The friendly, helpful and efficient attitude of the staff ,the comfort of the room, the excellent choice at the breakfast buffet, and the location, all contributed to making this a very pleasant stay.

Mike Business - 14/02/2020 Confirmed reviews ALL
« comfortable »

loved it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael T., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Bruno Friends - 13/02/2020 Confirmed reviews ALL
« Great quality and friendly service »

I stayed for 3 nights at the Budapest Centrum. They have managed to maintain the charm of this historic place, with a spa and very good restaurant. Breakfasts are great, and one night we had dinner in the hotel, which was surprisingly good for a hotel restaurant. The rooms are all clean and comfortable, and the staff are very attentive to their guests' wishes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bruno A., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. We are also highly proud of our marvelous building and trying to give all the finest services we are able inside. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Scott Couples - 11/02/2020 Confirmed reviews ALL
« Second stay »

Second time staying here - location is good, staff are friendly and amenities are close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Scott B., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Samuel G. Couples - 11/02/2020 Confirmed reviews ALL
« Excellent combination of location and quality »

Our most significant positive experience was the staff. Everybody tried to meet all our requests and to make our stay as comfortable as possible and all with a smile. It made us feel very welcomed. The location was perfect for us and we were very satisfied with the hotel amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Samuel G., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your lovely comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Rachel T. Couples - 10/02/2020 Confirmed reviews ALL
« Good location next to metro - but some problems »

I enjoyed the stay, the rooms were well sized and comfortable and the hotel had a nice decor. However, when I checked out, the receptionist tried to charge me for breakfasts even though we were told in check in it was included. He even admitted it was the hotels fault but was still trying to charge us. Its safe to say I refused to pay! For that reason, be careful of charges that may appear during check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel T., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However, I was glad to read the location and the room size you enjoyed. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barbara Guest Experience Supervisor

Eduard S. Business - 08/02/2020 Confirmed reviews ALL
« Bad experience - room 440 »

Overall, the hotel rooms need a serious refurbishment. Except the linens and the towels, the general impression was that the room was quite dirty - dusty carpet, old carpentry, dirty dots on the bathroom ceramic tiles... On the other hand, I strongly recommend to be very firm in applying the "house"rules to your visitors - the tourists from the other rooms were very noisy, doing some sport in the lobby (at the elevators area).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the cleanliness; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Diego C. Couples - 07/02/2020 Confirmed reviews ALL
« It is ok »

When I arrived in the hotel the lady at the front guest give me a room. When I open the door I found the lights on and the clothes of other people. Immediately I made a claim for the lady at the front desk and the responsible give another room. But take care. It is unacceptable! The new room the the heater was not working properly. My wife and I were very cold in the bedroom at bedtime. About the breakfast... wonderful! Pay attention please... until now the hotel didn’t cancel the taxes charged in my credit card (HUF 10.000). Please cancel it immediately!!!!! Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. C., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the check-in and the heater in the room; please allow me to express my sincerest apologies. However I was very happy to read that you enjoyed the breakfast. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

E.c. Couples - 05/02/2020 Confirmed reviews ALL
« Charming ambient, good food, friendly and helpful staff. »

Comfortably sized room with plenty of natural light and spotlessly clean. Slept so well, nearly missed breakfast three days in a row. Excellent breakfast buffet in restaurant which retains the original character of the hotel. Dinner, with unobtrusive live music, was also very good. Additionally, Budapest is well worth a visit. Suggestion: At breakfast, could additional knives be made available (beside cereal spoons?) to save having to ask staff?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Edwin C., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I'm glad you slept well in our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Wendy D. Couples - 04/02/2020 Confirmed reviews ALL
« Comfortable roo »

Staff were friendly & assisted when asked. The bed was comfortable& the room was large. The bathroom was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy Flora D., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your kind-hearted comments with our team. I'm glad you liked our beds and bathroom. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

Yaron Friends - 04/02/2020 Confirmed reviews ALL
« above average hotel with medium facilities »

Overall the location was not bad, the food was decent. However, the water pressure was very low in the room, and the cleaning staff didn't refresh our soap/shampoo during the entire 4-day stay. Even when we asked the reception for new ones which were delivered - the staff just removed them the day after! The gym was under-equipped and the Jacuzzi wasn't hot as it should be. Maybe 30 degrees.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. However I was very concerned to read your feedback regarding the bathroom amenities and water pressure in your room. Please allow me to express my sincerest apology. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Sharon A. P. J. Couples - 02/02/2020 Confirmed reviews ALL
« Very clean relaxing noise from the road kept waking us up »

The hotel fantastic would recommend it to anyone going to Budapest. Very clean and comfortable the food fantastic the breakfast was 10 out of 10 great choice loved it . Only downfall was the noise from the busy road at the front but it didn't really bother our stay we loved the hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon j., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry for the inconvenience you experienced because of the busy road but I am glad to read how much you enjoyed our breakfast and overall your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor

Anonymous Business - 02/02/2020 Confirmed reviews ALL
« Great breakfast »

It was okay, friendly team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex H., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am glad to read you enjoyed your stay and our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest experience Supervisor

Michael S. Couples - 30/01/2020 Confirmed reviews ALL
« Good stay »

Nice hotel very clean and nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael s., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. am glad to read you enjoyed your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor

Boz Business - 29/01/2020 Confirmed reviews ALL
« The staff was polite, breakfast was pretty good and the rooms were clean and comfortable.. »

I enjoyed it and would recommend hotel Novotel because everything was on a high level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Bozena B., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Guest Experience Supervisor

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