Hotel - Novotel Budapest Centrum
Novotel Hotel Novotel Hotel

Novotel Budapest Centrum Hotel

4.0/5 2,379 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

NOVOTEL BUDAPEST CONGRESS5 km / 3.11 mi

Exhibition and convention centre

SYMA EVENT AND CONGRESS CENTRE6 km / 3.73 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARD 45 m2 2 m 32 15 15 16 26
PALACE 70 m2 2 m 60 25 25 24 50
RAKOCZI I 84 m2 3 m 80 24 24 40 60
ZSOLNAY I OR II OR III 98 m2 2 m 100 30 30 50 80
RAKOCZI I+II 168 m2 3 m 160 44 44 80 120
ZSOLNAY I+II OR II+III 196 m2 2 m 200 52 52 100 160
ZSOLNAY I+II+III 294 m2 2 m 300 76 76 150 240
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Accommodation
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 227 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Data port in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • TV with on-screen billing info
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 5,195 reviews

Our guest reviews for
Novotel Budapest Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,379 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Serge A. Families - 30/11/2019 Confirmed reviews ALL

Great experience. We asked for early check in and got it for free. The staff is very friendly, for all our requests we got immediate solutions. Dinning room is impressive and breakfast is tadty with good choice. Thank You.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked our friendly staff and our Palace Restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Celine O. L. Friends - 30/11/2019 Confirmed reviews ALL

Beautiful hotel staff very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked our beautiful hotel and the friendly staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Claudiu P. Business - 28/11/2019 Confirmed reviews ALL
« Nice place. »

Great location, easy to access. Parking near hotel but not included in price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudiu Daniel P., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am glad to read you had a lovely time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor

B B. Business - 28/11/2019 Confirmed reviews ALL
« stay was OK »

Room was a bit hot..no AC

Ramachandra K. B. Business - 27/11/2019 Confirmed reviews ALL
« TERRIBLE - FELT CHEATED »

Dear Sir/s The stay was okay dokey, but just a small feedback, your front office people need to learn a lot of etiquette in handling customer requests. The weather outside was no doubt cold but inside the rooms it was quite stuffy and warm as there was no air circulation and especially in the evenings it get warmer and suffocating. I requested to switch on the air conditioner, believe me the kind of response I received from your front of office person was very unprofessional and rude. If we keep the doors of the balcony open there is terrible noise from the traffic outside and added to it issue of mosquitoes, anyway this is a small thing and I could live with it, please read on for my terrible experience. The real disappointing thing happened after I checked out of your hotel on 20th, I was charged for an additional one night stay equivalent to 41000 HUF, which was shocking, just because your front office had some confusion and claimed that I had booked another nights stay apart from the original reservation, not sure who did that and how the confusion happened. I felt very much cheated for no reason, secondly misuse of card details taken at the time of booking, no one authorised the payment for one additional night's stay, however it was already charged and deducted from my account. After a week's time that is today (27th November) I received the refund back minus some exchange rate costs, even though small amount (2100 HUF), why do you think I should incur this cost or take the trouble to try and explain my situation just because someones negligence. There was no reason for me to lose that small amount or undergo this treatment . Feedback being given just because you asked for it.

Karen Families - 25/11/2019 Confirmed reviews ALL
« Clean, comfortable, nice atmosphere, would stay again »

Nice hotel, bar & restaurant very good, staff very pleasant & helpful

Anonymous Business - 25/11/2019 Confirmed reviews ALL
« Loud room, multiple malfunctions of room card »

Loud room -> very noisy room towards main street multiple malfunctions of room card -> I had to go several times to the reception to get a new card as there were malfunctions Calling of Taxis - didn't work that well "Please go to the street and call one for yourself (as it will be faster)."

Bhavesh C. Business - 23/11/2019 Confirmed reviews ALL
« Hospitality and assistance are it's best »

I liked my stay at Novotel very well, and extremely happy that you guys are really working on Feedbacks, I saw one of my last feedback was already actioned. I would even like to thanks Barbara for her lovely greetings on daily basis during breakfast and assistance for services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vaktaji C., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you were satisfied with our actions taken regarding your feedbacks and that you liked our restaurant staff, especially Barbara at the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Anonymous Families - 21/11/2019 Confirmed reviews ALL
« Great central location with helpful staff. »

We had pre-arranged an airport pick up through the hotel - this was great. We did not have to worry about language issues or with foreign currency issues as we were informed of this when we first made enquiries and booked this transfer. This certainly got our travels off to a great start. Room was clean and comfortable and breakfast pleasant - breakfast room staff very obliging.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you were satisfied with the taxi transfer organised by the hotel, the cleanliness of the room and the pleasant breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Raymond H. Friends - 20/11/2019 Confirmed reviews ALL
« very clean and comfortable »

the room was a little too warm and the air conditioning unit, even on cold, was not able to resolve the problem but otherwise the experience was very pleasant

Anonymous Couples - 18/11/2019 Confirmed reviews ALL
« Enjoyable stay »

Check in very easy, greeted by pleasant & helpful staff. Breakfast good, good selection, staff helpful. Bedroom, clean, a little warm at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. Butchart, We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked our helpful staff, the breakfast and the cleanliness of your room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

David L. Solo - 11/11/2019 Confirmed reviews ALL
« Exactly how a stay in a good hotel should be. »

Very enjoyable with very pleasant staff who were not over interfering with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. l., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

G S. Couples - 11/11/2019 Confirmed reviews ALL
« Great stay »

Staff was so friendly and helpful. Meals and breakfast was lovely. Would recommend to others. The only negative I would say is that the rooms could do with being updated, that aside they were very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked the breakfast and our helpful staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Paeng Friends - 08/11/2019 Confirmed reviews ALL
« Affordable stay »

Stayed at 2 different room at this hotel during my Budapest trip. Location is very accessible to Metro stop that can take you at different points in the city. There's also a pharmacy, grocery store and places to eat within a walking distance. Hotel is not that adjacent to most attractions but as mentioned, there's the metro stop nearby as well as tram and bus stops. Room is kind of big even though I picked the "comfort", bathroom is clean although shower has weak flow in our first room/stay. ALso, during our stay in the 2nd room, the toilet is not in the bathroom but is separate. IT would have been nice if there were a sink to wash our hands after using the toilet but there was none. SO, after using the toilet if you have to go in the main bathroom where the sink is. Breakfast buffet has a wide variety of selection, worth to get it! Luggage storage is also free. I availed of this perk since we were going to Vienna for a few days and back to Budapest, hence the stay in different rooms. THere was also a fitness area and sauna, but I did not use those facilities. Lobby can get crowded and busy though especially in the morning. The only bad experience I had was the air conditioning or the lack of it. Apparently, they turn OFF the cooling function and all you have available is heating. Our rooms felt warm to me so I had to open the window to let the outside cool air in. But the trade off is the noise which can be loud especially if your room is facing the main street. I wish guests will have the option to cool or warm the rooms as they please and not be left to the setting the hotel sets the A/C at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raphael L., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet always your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barbara Guest Experience Supervisor

Rachel Friends - 06/11/2019 Confirmed reviews ALL
« Miss »

Lovely stay... great facilities and very warm and helpful staff.

Paul D. L. Business - 06/11/2019 Confirmed reviews ALL
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul de L., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments and your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor

Kranti T. Families - 05/11/2019 Confirmed reviews ALL
« Excellent service »

Room was neatly done but only body lotion was not provided. Breakfast was delicious. We enjoyed our stay very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & Mrs. T., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked the breakfast and your room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Jggr Couples - 05/11/2019 Confirmed reviews ALL
« Wrong policy »

It would have been a nice stay. However, things changed when I asked for an adapter. Went down to the reception, waited for almost 5mins even though Im an Accor member and was assisted but was asked for a cash deposit! Not a big deal honestly but the fact they have my card details to put a deposit on hold, it’s quite unnecessary. And what’s annoying is the way the staff addressed it and pushing the words quote “it’s a company policy!” Unquote with a face to intimidate me. After speaking to the other lady next to her in their language, she just gave the small adapter pissed and didn’t say any word. I work in the service sector too and this is not a good treatment. Not sure if this is normal in Budapest but I felt the difference the way I was treated compared to the other gentlemen checking in. Breakfast was great and staff taking the used plates were all smiling and nice. Didn’t ask the room to be cleaned so I hope they’ll really credit the points promised

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the reception services; please allow me to express my sincerest apologies. I am very concerned to read the issue regarding the adapter and I have forwarded your comment to the Front Office Manager. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Scott T. Couples - 05/11/2019 Confirmed reviews ALL
« Lovely experience! »

Very enjoyable! Lovely hotel. Good location. Helpful staff

T P. Friends - 04/11/2019 Confirmed reviews ALL

Very clean, centrally located, comfortable rooms, accommodating staff.

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