Novotel Hong Kong Century Hotel

We enjoyed two nights here, and stayed in a junior suite. The room was well appointed, the bathroom was great. The room did unfortunately have a bad smell about it, a bit "drainy". It really hit when coming back to the room. The sofa bed isn't big enough for two, so we had an extra mattress delivered. Left the floor space very limited. Nespresso machine was a nice addition. Breakfast was plentiful, although the restaurant was cold with too much air conditioning. The evening buffet was good, but very expensive - as was the bar outside of happy hour

This is a great hotel. It is well managed and the staff are excellent. It is in a great position at a very competitive rate. From on line booking through check in everything was made easy. The staff are excellent particularly in the Exec Lounge and Sanki is a star.

Stopped off in HK again after flying from Europe on our way back to Australia and again chose to stay in the Novotel Wan Chai as we have done at least 6 times previously. Our Junior Suite on the 22nd floor was comfortable and spacious and afforded a splendid view of the busy harbour. Our stay was improved by the concierge we encountered on the executive floor Jason Chan who provided very essential advice on how to navigate HK in the current unsettled situation that exists there. Following his advice over the 4 days we stayed we experienced no problems and had an interesting and pleasant stay.

Well located, but so anonymous that we passed by the main entrance without noticing it. Otherwise nothing much to complain about. rooms are smaller than I expected, but I gues it has to do with Hong Kong. During happy hour hotel bar is absolutely worth a visit and on a hot day pool is a big plus. Comfortable bed and stay. will consider this property for future visits of Hong Kong.

Our stay was GREAT! Check In staff was very pleasant named Vivian..and gave us an early check in which we badly needed coz we arvd so early at 8:30 and check in was suppose to be at 2pm.. best was she upgraded our room to the executive floor and gave us access to the executive lounge. Breakfast was very good with lots of choices. Room was very clean with comfy bed and pillows and complete amenities. Lobby and hallways smelled so good! Love the hotel location with easy access to everything!!

From the second we walked through the door the staff were on point and during a 5 day stay we could not find fault with anyone. Being Accor Gold Status we pulled our normal trick of booking the room grade below the Premier Lounge Suite and on arrival were duly upgraded to a HUGE one bedroom suite on a high floor and away from the lifts all in accordance with our guest profile. Check-in was handled efficiently and the staff went out their way to point out information and to ask if we had any queries. Room: The one bedroom suite was expansive with a very decent size living room with two couches, fridge, nespresso machine and bottled water which were all topped up daily. The bedroom was a good size with a queen size bed and high quality linens. The bathroom was a decent size and accessed via a huge walk in wardrobe area. I found the bath a little narrow but I put that down to the, historically typical, difference in size between westerners and those from Asia. It wasn't a deal breaker but it was noticeable but with a powerful shower it mattered little. Bars & Food: Due to the ongoing troubles in the country we found ourselves eating at the restaurant twice which isn't something we normally do. It was VERY worthwhile. Both breakfast and dinner were expansive with a broad range of western and local cuisine all presented very well and with various made-to-order stations for both breakfast and in the evening. The main bar on the mezzanine level between the reception and restaurant was well staffed, relaxed and reasonably well styled. Cocktails were well made and had good measures in them. Executive Lounge: It's a small lounge & i'd advise getting their early but the food was kept topped up and it DID change daily. Not by a massive amount but eg it would be X flavour of something one day and Y flavour the next kind of thing. The self pour bar was kept well stocked with us not having to ask for anything because it had run out. STAFF: Nathan( hotel manager I hope you are reading this) DEREK the older gentlemen who works as a porter bell hop is an absolute pleasure to encounter. Although you have a very capable concierge team if Derek saw us he was immediately over to us asking how we were and if there was anything he could assist with. He was a wealth of local knowledge and I dont think I ever saw him without a smile on his face. HE IS THE EPITOME OF WHAT HOTEL STAFF SHOULD STRIVE TO BE AND IS AN AMAZING ASSET TO YOUR HOTEL.

We love this hotel, wonderful breakfast and amazing location. Rooms are standard size,don't expect a lot of space but enough. Pool is great and restaurant as well. Also the shuttle from the airport express stop at the door free of charge. The only bad thing this time (I have stayed at least 4 timer in this hotel) was the concierge, middle age man (maybe 40 or 50) not nice, was disgusted to provide a map and really basic information on hotel location and other points of interest. This man should not be in front of the public, the rest of the staff from concierge, the young ones where very nice. Currently price is cheap maybe due to HK situation in normal condition is not cheap, but as everything in HK!. Definitely will recommend and will stay again

this is the first time I stay at Novotel Hong Kong Wanchai. I had high hopes and expectation being a 4-star as the brand name is supposed to be quite good. The size of room is good, however, the most disappointment is the bathroom. There is not enough amenities. The hand basin and space is small. There is not enough space for my cosmetic bag. The shower space is small and oh my god, still using a shower curtain?? The design of the bathroom door is awkward and inconvenient. The bathroom standard is worst than Holiday Inn Express which is only a 3 star.

I got for my daughter and her friend. They didn't want to leave, they enjoyed it so much. They are traveling throughout Asia. Hotel went out of its way to make their experience enjoyable. Breakfast amazing.

From the moment we arrived we felt like we were at home. We were greeted warmly at the check-in desk by Sanki, the Guest Relations Manager, and escorted to the lounge for refreshments as our room was not yet ready. Once we arrived at the room, we were pleasantly surprised with a bottle of wine and some colorful balloons for our son. The room was spacious and just what we needed after much smaller rooms in other hotels in the previous two weeks. We pre-paid for breakfast for our stay and enjoyed a delicious meal every morning at the buffet. The staff here were outstanding The hotel is located close to everything we needed, transport, dining, shopping, and transport. A huge thanks to Sanki and her team on making this an great stay for us, i would definitely stay here again if we visited Hong Kong

No available free movies on cable TV . All pay per view...why...locking of cable internet channels...no available Toilet Bowl Sprayer. Quite few choices of drinks & foods at Premier Lounge...no available socket adoptor...

We stayed for 3 nights. Breakfast was good and the room had enough space, for hongkong standards. Central location and everything was clean. Really nice pool. On the day of checkout we received a late checkout for free ( accor silver)

Stayed there in July 2019 for business trip. Requesting non smoking floor and quiet place. Breakfast were have plenty to choose from. But I would like Novotel HK also provide some local Hong Kong breakfast, such as milk tea and more steamed breakfast.

Room is small but ok if you don't have huge luggage bag. Not many cafe or restaurants near hotel, mostly shops selling renovations materials. Wanchai MTR is like 10 min walk and along the way you can find more eateries.

Nice view, comfort & clean room. Front Desk & Concierge crews are very polite & helpful but waiting long queue for check-in. The Mobile App online check-in may not suitable for Local resident which is required to fill expiry date, the data is not available to permanent resident. Finally, it requires front desk check-in. Hopefully, Accor Group may update the Mobile app soon.