Novotel Hong Kong Century Hotel

Customer review rating 4.2/5 9,648 reviews

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Novotel Hong Kong Century
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+ 23 Services

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • Partial harbour view of Victoria Harbour

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 4 function rooms accommodate up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HONG KONG INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service availablePaying
Information message

Hotel location

Novotel Hong Kong Century

238 Jaffe Road
WANCHAI
 hong kong
hong kong sar, china

Tel: +85225988888

Fax: (+852)25988866

Check-in from 14h00

Check out up to 12h00

  • Airport Bus :  A11 Stewart Road Station

  • By plane

    HONG KONG INTERNATIONAL AIRPORT At 39km / 24.24 miles - Shuttle paying

  • By boat

    FERRY TERMINAL At 1.5km / 0.93 miles

  • By boat

    QUEENS PIER At 3km / 1.86 miles

  • By boat

    WANCHAI FERRY PIER At 1.2km / 0.75 miles

  • By boat

    WANCHAI STAR FERRY At 1.5km / 0.93 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

  • By train

    Hunghom Station At 2.7km / 1.68 miles

GPS :22.278836, 114.176504

Companies

  • AXA GROUP 0.1 km / 0.06 mi
  • CHINA RESOURCES HOLDINGS 0.3 km / 0.19 mi
  • Dow Chemical 0.1 km / 0.06 mi
  • Exxon Mobil 0.2 km / 0.12 mi
  • Procter & Gamble 0.2 km / 0.12 mi
  • SUN HUNG KAI GROUP 0.3 km / 0.19 mi
  • Samsung 0.2 km / 0.12 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

7 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • Podium

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

A magnificent refurbishment of our 509 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary WiFi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partial Victoria Harbour View.

Standard Room with 1 queensize bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

Accessible room
  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queensize bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 1 queensize bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 2 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Martha: Fragrant Harbour

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Michelle: Breeze

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Clara and Blair: Rosemance

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

Le Café

Type of cuisine: International

Experience an international seafood buffet or a la carte menu at Le Café, which serves only the freshest ingredients selected every day. Themes are ever changing, with new international delicacies presented from breakfast to lunch, dinner or tasty snack.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPINO ITALIAN RESTAURANT

Type of cuisine: Italian

Pepino Italian Restaurant overlooks the vibrant city view of Wan Chai. Its classic design conjures up the feeling of an authentic European restaurant. The restaurant offers business lunch and traditional Italian a-la-carte menu with wine paring services.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AK'S BAR+LOUNGE

Non contractual photo

AK's bar+lounge has an exclusive ambiance to catch the dazzling lights of the vibrant city through the sweeping floor to ceiling windows. It is the perfect venue to raise a glass with wide selection of drinks for Happy Hour.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,648 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,915 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Nice catering

Customer review rating 3.5/5

Alfred C. Couples - 08/04/2021 Confirmed reviews ALL

Nice catering. The room is fair but rather old decision. The most strange that is with a spare chair from restaurant inside the room.

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

clean, convenient, comfortable

Customer review rating 4.0/5

Miss F. Solo - 07/04/2021 Confirmed reviews ALL

clean, convenient, comfortable

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - 05/04/2021 Confirmed reviews ALL

Well located, good customer service!

Dear Ms. L., Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards, Adam Hipp General Manager

Just fair

Customer review rating 2.0/5

C. Friends - 04/04/2021 Confirmed reviews ALL

The room is small and smelly. Bod room services that everything needs to call for twice to get. Poor soundproof that we can listen people talking in the corridor.

Dear Guest Thank you for your comments. We were disappointed to read that the service quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Good service hotel in low budget

Customer review rating 4.0/5

W. H. S. Couples - 01/04/2021 Confirmed reviews ALL

The hotel in near MTR subway and convenient to many parts of HK. The room is small but with a gap of harbour view on the TST K11 tower. The check in service is fast and receptionist Krystal is very nice and offered us a bottle of wine and told room service to provide us two glasses. The afternoon tea snacks and drinks ( both unlimited ) at the bar restaurant is great and so relaxing to sit. The bar manager Florence is nice too and always asked us any more to order. My wife and I can feel the passion of your hotel to give good hospitality to those guests. This is not the first time that we try Novotel as we spent some our pleasure moments with Novotel in other countries at our budget. Thank you Novotel team and definitely we will see you soon in more staycations. W. Hau S. Guest member

Dear Mr. W., Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards, Adam Hipp General Manager

Nice staff

Customer review rating 4.0/5

Celia L. Couples - 01/04/2021 Confirmed reviews ALL

The staff there are nice, especially staff at the front desk made me have a pleasant check in & out experience.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Very good stay out of expection

Customer review rating 4.5/5

Gordon T. Couples - 31/03/2021 Confirmed reviews ALL

The room is clean and decent. The staff are genuine and efficient. The service is impeccable particularly in the AK Bar. The staff namely Leo is so friendly and attentive. The whole experience is out of expectation.

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

Nice Staycation for Wedding Anniversary

TripAdvisor rating 5.0/5

richardtsang0519 31/03/2021 TripAdvisor review

A nice stay for the wedding anniversary, my room is upgraded which is able to have the harbor view with a bottle of wine for celebration. Room is clean and tidy, staff is nice as well, which I strongly recommend for staycation or a short leisure / business trip. Although high quality Full HD LCD TV is available in room, the resolution of TV signal is still very low, which is a bit odd to see VCD or DVD quality TV signal in a Full HD TV nowadays. It will be good if they can provide an option for customer to watch online channel from Youtube or duplicate the mobile / tablet screen via Chromecast or other way. Of course, it is a minor item for enhancement... There is semi-buffet breakfast arrangement due to COVID-19, it is good but the choices of food are less comparing with the normal buffet breakfast...Suggest consider adding noodle, dim sum, etc. Overall, it is a nice stay which I strongly recommended~

Dear richardtsang0519 Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Pleasure stay

Customer review rating 4.5/5

H. C. H. H. Couples - 30/03/2021 Confirmed reviews ALL

The hospitality and customer service are very well, really appreciate staying at Novotel in the weekend, and I would love to continue choosing your hotel on the top of my list

Dear Guest Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Adam Hipp General Manager

Well located and comfortable environment

Customer review rating 4.0/5

Ms. T. Friends - 30/03/2021 Confirmed reviews ALL

It is well located because there are bus stops nearby. The interior decoration is also grand and trendy. On top of it, the hotel staffs are all polite and gentle in serving my friends and me.

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

Well Stay

Customer review rating 5.0/5

Richard T. Couples - 29/03/2021 Confirmed reviews ALL

Convenient location, room is clean and tidy. Semi Buffet Breakfast is kind of COV-19 arrangement, but the choices are relatively less than usual.

Dear Guest Thank you for taking the time to review your recent stay. It is always a pleasure to receive positive feedback and I am so pleased that you enjoyed your time with us. I will be sure to pass on your kind words to all of our staff as I know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Good Stay

Customer review rating 5.0/5

F. Families - 29/03/2021 Confirmed reviews ALL

Enjoyable stay with my family.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Comfort stay

Customer review rating 5.0/5

Rh Couples - 27/03/2021 Confirmed reviews ALL

Speedy check in, staff are nice, all in-room hardware are excellent. Simple breakfast is included, quality is fair and worth its price. Location is really nice, just 5 mins walk to Causeway Bay for dinner and a walk. Overall, everything is satisfactory. Will probably have a stay again.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Well service, kindly and friendly service staffs, and nice food

Customer review rating 4.5/5

Cindy C. Business - 26/03/2021 Confirmed reviews ALL

I really feel impressed and satisfied with Novotel’s kindly service and good taste food. Will choose here whenever I have a business travel after!

Dear Guest Thank you so much for your review! We are so happy to know you enjoyed your stay with us. We love making sure our guests have the best possible stay and we love knowing you did! Thank you for letting us knows about your visit and we are so glad we met your needs! We hope to see you again soon! Regards Adam Hipp General Manager

Well located

Customer review rating 4.0/5

Kit C. Couples - 26/03/2021 Confirmed reviews ALL

shampoo is not good, hair was very very dry after washed

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Great service for 14 days self quarantine stay

Customer review rating 5.0/5

Anonymous Solo - 26/03/2021 Confirmed reviews ALL

Meal service on time, fast response to extra support

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

so comfortable

Customer review rating 3.5/5

Mandy W. Couples - 23/03/2021 Confirmed reviews ALL

Thank you so much to Suey Chan, and Crystal Li provide the best service for us at the last time. I have an excellent experience at the front desk when I check-in to the hotel.

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Good customer service

Customer review rating 4.5/5

Chelsea Couples - 21/03/2021 Confirmed reviews ALL

Staffs are well trained with customer service, they treat customer politely. I enjoyed the conversation with your staff Neo, he smiles while he is serving. Truly appreciate his attitude, I would call it professional. In addition, when I requested to have one set of shampoo, the responsible staffs are well responded. He only spent 5 mins and gave me what I wanted in front of the door (which other 5 stars hotel may spend 30 minutes or above). I am amazed by the quick response of your staffs. While the food selection in the bar could be more generous, the package originally offered us to go to the executive lounge - but it is closed. So we moved to the bar, the tea selection were only fruit and sandwich. Honestly, the sandwich was not that good looking, although it is refillable. Overall, I would definitely come back again. Thanks for your good service and I am looking forward to stay in Novotel Hong Kong Century again.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Both of us feel itchy after sleeping in your hotel.

Customer review rating 2.0/5

Echan Couples - 16/03/2021 Confirmed reviews ALL

Nice service. The staffs are nice and helpful. But the cleanliness of the room is poor. The table is full of dusts. Me and my hubsand feeling itchy after sleeping in your hotel. I am thinking there are fleas on the bed. Also, when we have breakfast in next morning, My hubsand go back to room first. Leave me in the restaurant. I suddenly feel stomoache and visit the restaurant's toilet. When I back, the table was clean and my newspapers are all throw away. My hubsand bought apple daily and 信報 and your staff throw them away. They continued to say that the table was leave empty too long. I understand that but I think I have stomache and it took a longer time.

Dear Guest Thank you for your comments. We were disappointed to read that the service quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - 14/03/2021 Confirmed reviews ALL

From going to reception to finish the booking, to entering the room,I am so satisfied with the service and the environment. However, the room without providing masks and the quality of the television is poor.

Dear Guest Thank you for your review. We were delighted to hear that you enjoyed your stay in our hotel. We hope to see you again in the future. Regards Adam Hipp General Manager

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