Novotel Hong Kong Century Hotel

Customer review rating (ALL Rating) 4.2/5 10,375 reviews

ALLSAFE approved hotel

Information message

Novotel Hong Kong Century
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+ 23 Services

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • Partial harbour view of Victoria Harbour

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 4 function rooms accommodate up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Hong Kong Century

238 Jaffe Road
WANCHAI
 hong kong
hong kong sar, china

Fax: (+852)25988866

Check-in from 14h00

Check out up to 12h00

  • Airport Bus:  A11 Stewart Road Station

  • By plane

    HONG KONG INTERNATIONAL AIRPORT At 39km / 24.24 miles - Shuttle paying

  • By boat

    FERRY TERMINAL At 1.5km / 0.93 miles

  • By boat

    QUEENS PIER At 3km / 1.86 miles

  • By boat

    WANCHAI FERRY PIER At 1.2km / 0.75 miles

  • By boat

    WANCHAI STAR FERRY At 1.5km / 0.93 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

  • By train

    Hunghom Station At 2.7km / 1.68 miles

GPS:22.278836, 114.176504

Companies

  • AXA GROUP 0.1 km / 0.06 mi
  • CHINA RESOURCES HOLDINGS 0.3 km / 0.19 mi
  • Dow Chemical 0.1 km / 0.06 mi
  • Exxon Mobil 0.2 km / 0.12 mi
  • Procter & Gamble 0.2 km / 0.12 mi
  • SUN HUNG KAI GROUP 0.3 km / 0.19 mi
  • Samsung 0.2 km / 0.12 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • Podium

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

A magnificent refurbishment of our 509 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary Wi-Fi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partial Victoria Harbour View.

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,375 reviews

TripAdvisor Rating 4.0/5

3,977 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

well located, but the bathroom needs improvement

Customer review rating 3.0/5

Anonymous Solo - 20/01/2022 Confirmed reviews ALL

Bathroom is poorly designed. The sink is so small that it is impossible to wash anything. The water from the faucet is extremely slow. The pipe under the sink leaks if I pour a cup of water into the sink too quickly (may be that's why the faucet cannot run too fast). The shower head can only stand vertically up or almost completely horizontally, but not in any intermediate positions. The shower curtain always draft toward me when I am taking a shower, thus making the shower space much smaller than what it appears to be. There are serious design flaws in the bathroom.

Well located

Customer review rating 4.5/5

W. Couples - 10/01/2022 Confirmed reviews ALL

Well located, Rooms are clean and tidy

Dear Guest Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests. We hope to welcome you back in the near future. Regards Christophe Bataille Complex General Manager

Incredible stay with warm service

Customer review rating 5.0/5

Anonymous Friends - 03/01/2022 Confirmed reviews ALL

Book two rooms for celebrating the last day of 2021, upgrading one of our booking, we have amazing moment in the room, warm services and smile welcome services at lobby. Really great stay.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Christophe Bataille General Manager

Comfortable stay

TripAdvisor rating 5.0/5

Umesh M 23/12/2021 TripAdvisor review

Thank you for the kind hospitality shown to me and my family during my recent stay, from the efficient check in, Thanks Heidi, to the great care given to my mum in the lounge, thanks Crystal, Florence, Neo and of course Sanki My mum still talks about it now, and is waiting for me to come back for another stay! Merry Christmas and a very Happy New Year to you all!

Dear Umesh M Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests and it makes us really happy to see that you found our Premier Lounge provided a personal touch to the visit. We hope to welcome you back in the near future. Regards Novotel Century Hong Kong

good to stay

Customer review rating 5.0/5

Kuting Couples - 13/12/2021 Confirmed reviews ALL

very nice and the room is big enough space and facilities is nice ..also the staff..

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Novotel Century Hong Kong

good location

Customer review rating 5.0/5

Mandy W. Couples - 10/12/2021 Confirmed reviews ALL

excellent experience of the service

Dear Guest Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests. We hope to welcome you back in the near future. Regards Novotel Century Hong Kong

Nice experience.

Customer review rating 4.0/5

Sammy C. Couples - 08/12/2021 Confirmed reviews ALL

Very impressive for e-mail received from staff Neo & Sanki before my stay, feeling a good start for my staycation. Greeting from Crystal & Florence at executive lounge are also very nice, not mention for the delicious refreshment. My room is clean & tidy as my expectation, thanks for the young guy at housekeeping, he is polite and helpful.

Dear Guest Thank you so much for your review! We are so happy to know you enjoyed your stay with us. We love making sure our guests have the best possible stay and we love knowing you did! Thank you for letting us knows about your visit and we are so glad we met your needs! We hope to see you again soon! Regards Novotel Century Hong Kong

High CP Value

Customer review rating 4.0/5

L. P. Couples - 08/12/2021 Confirmed reviews ALL

Our 3rd staycation there; room is fine and food is good; overall very good.

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Novotel Century Hong Kong

Well located

Customer review rating 4.0/5

Anonymous Couples - 05/12/2021 Confirmed reviews ALL

Everything is just right.

Dear Guest Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests. We hope to welcome you back in the near future. Regards Novotel Century Hong Kong

Happy stay

Customer review rating 5.0/5

Sudarawee M. Families - 03/12/2021 Confirmed reviews ALL

I had a great time. The room was quiet and clean. The staff, Mr. Neo, at the executive lounge was very friendly and attentive.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Novotel Century Hong Kong

Nice food at Le Cafe. Nice staff.

Customer review rating 3.5/5

Tris Families - 02/12/2021 Confirmed reviews ALL

Smooth check-in process. Early check-in was granted. Availability of food at Le Cafe was good. There were two main downsides though. First, the room was a little old and the hygiene condition was just acceptable. Second, the pool was not heated, making it almost impossible to swim at winters.

Dear Guest Thank you for your feedback. I was delighted to hear that you enjoyed your stay with us. I look forward to welcoming you again in the future. Regards Novotel Century Hong Kong

Great Stay

Customer review rating 4.5/5

Pierric Couples - 01/12/2021 Confirmed reviews ALL

I have booked a 39 nights stays, the staff was friendly and helpful, and professioanlly handled all my inquires . I especially want to thanks Alex at front desk, who helped me check-in and check-out and truly made my stay wonderful.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Novotel Century Hong Kong

Value for money

Customer review rating 5.0/5

Ken L. Families - 30/11/2021 Confirmed reviews ALL

I’d like to thank you to the front desk staff Carmen and her manager, they made me a wonderful birthday experience by upgraded our room to suite. They took care of me and my mother very well even I’am just the sliver member. I’d happy to stay again at your hotel, and support Accor continuously. Thank you.

Good location in Wan Chai

Customer review rating 4.5/5

Sydney Business - 27/11/2021 Confirmed reviews ALL

First time to stay in Wan Chai…nice location … great to wander around the back streets, markets and near the ferry to TST…very convenient to buses MTR as well..good stay, staff nice friendly…

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Novotel Century Hong Kong

Beyond our expectations

TripAdvisor rating 5.0/5

Cruiser32830359966 25/11/2021 TripAdvisor review

It was a good one-night staycation and was beyond our expectations. We actually did not expect much during our staycation this time as we had a very bad experience during our staycation last October in another hotel. We thought there would be long queue during check-in, fully-booked swimming pool facility and dirty room. However, it turned to be totally different. Few days before check-in, Florence (Guest Relation Officer) sent us email, asking about the estimated arrival time with the details arrangement of premier lounge and buffet breakfast. She also asked us to check-in earlier to avoid a long-queue. Therefore, we decided to arrive at around 12:00 noon. We just planned to check-in first even though our room was not ready as we didn't like queuing for several hours. Surprisingly, our room was ready when we checked in. As we booked Executive Premier Floor Junior Suite, we were able to enjoy the premier lounge. My daughters were very happy to enjoy the afternoon tea at premier lounge. Neo and Florence were super nice!! They provided us some boxes so that we could take some evening snacks for our daughters who need to stay at hotel room as they were not allowed to enter the lounge during evening cocktail. The food at premier lounge was tasty. The swimming pool and gym arrangement was good. The room was clean. They helped to deep clean the room before our arrival as I told them that one of my daughter is allergic to dust mites. During our stay, my daughter did not develop rash. Overall, it was a good staycation experience. We will consider to stay there again. Thanks again to staff at Novotel Century Hong Kong, especially Neo and Florence, for their hospitality.

Dear Cruiser32830359966 Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Novotel Century Hong Kong

Great Break during Tiring times

Customer review rating 4.5/5

Umesh Solo - 23/11/2021 Confirmed reviews ALL

Thank you for another great experience, even in these tiring pandemic times, i see your hygiene standards are very high, much appreciate. Thanks to your great team, looking forward to going back soon

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Novotel Century Hong Kong

Good stay

Customer review rating 5.0/5

Raven Business - 23/11/2021 Confirmed reviews ALL

Nice staff . Thank you

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Novotel Century Hong Kong

Wonderful team

Customer review rating 5.0/5

Aw Friends - 22/11/2021 Confirmed reviews ALL

I booked a junior suite. It was worthy to pick the suite as the room was clean and spacious. The room also came with lounge. The lounge team was wonderful. Every time when I went to the lounge, I felt welcomed. I just want to say thank you to Neo and Florence for their great service.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Novotel Century Hong Kong

Air con problem

Customer review rating 3.0/5

L. Couples - 21/11/2021 Confirmed reviews ALL

I forgot the room no but the air con didn't work...it influenced the entire experiences...hope u can ensure the quality of air con of each room. Thanks !

Dear Guest Thank you for your review. We are sorry to learn that the air-con system did not work properly during your stay with us. I have asked our Engineering Department to fix the problem immediately. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you again in the future. Regards Novotel Century Hong Kong

Value for money

TripAdvisor rating 4.0/5

StL0308 09/08/2021 TripAdvisor review

Even with reduced level of service in current situation, it's still provide reasonable level of service in both facilities & F&B perspective. Good value for money. Staff are professional and able to facilitate the need of customers

Dear StL0308 Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Adam Hipp General Manager

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