Hotel - Novotel Hong Kong Century
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Novotel Hong Kong Century Hotel

4.0/5 3,785 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • HONG KONG INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Nearby)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AXA GROUP0.1 km / 0.06 mi Dow Chemical0.1 km / 0.06 mi Procter & Gamble0.2 km / 0.12 mi Samsung0.2 km / 0.12 mi
CHINA RESOURCES HOLDINGS0.3 km / 0.19 mi Exxon Mobil0.2 km / 0.12 mi SUN HUNG KAI GROUP0.3 km / 0.19 mi

Congress centre

HK CONVENTION & EXHIBITION CTR1.2 km / 0.75 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Hong Kong Century Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 24 m2 2 m 20 10 20 0 0
PLAZA 3 100 m2 2 m 60 24 24 36 48
PLAZA 1 - 2 112 m2 2 m 100 36 36 48 60
PLAZA 4 135 m2 2 m 130 38 38 80 72
PLAZA 1 - 3 212 m2 2 m 180 0 0 90 108
PLAZA 3 - 4 235 m2 2 m 220 0 0 125 144
PLAZA 1 - 4 347 m2 2 m 300 0 0 220 264
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Podium
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • WIFI access
    • High speed transmission line
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A magnificent refurbishment of our 509 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary WiFi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partial Victoria Harbour View.

  • 509 rooms
  • 369 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 58 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 ALL Rating 9,085 reviews

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,785 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Cameron S. Business - 17/02/2020 Confirmed reviews ALL
« Tired and nothing to be impressed with. »

The hotel may have had a lobby upgrade but the rooms remain small and dark. The shower was unimpressive and leaked water all over the floor, saturating the floor mat. The staff were not terribly friendly and there was no mention nor attention paid to my Diamond status. Breakfast was appalling and the food in the Exec lounge not worth eating. I understand the difficulties in HK right now, but with occupancy rates so low, now would be the chance to step up customer service and impress. Not here though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your comments. We were disappointed to read that the service quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Louise M. Solo - 16/02/2020 Confirmed reviews ALL
« Great location »

This was my second stay at Novotel Century Hong Kong and I'm sorry, but I won't be rushing back. I and an Accor Hotels member and I travel frequently around the world and usually find customer service to be very friendly and visible to guests. It's the little things that make a hotel worth visiting again - I didn't get any of that this time. My stay was during Coronavirus which saw everyone wearing masks - I understand that as I lived in HK for 15 years which was during SARS, bird and swine flu, however with the masks came less visible smiles and a lack of feeling of being welcomed to the hotel. There was no-one at the door to greet my taxi and to help me with my bags into the hotel. Each time I went out, staff behind the concierge and reception desks were all heads down looking at computers. Most big hotels would have someone waiting at the doors to open them for guests - I expected this especially during this time so there would be less people needing to touch the doors and hence possibly spread more germs. It would have been so easy to have staff members wearing gloves standing at doors to open the doors to welcome and farewell guests as they came and went. In times of uncertainty as was the mood throughout Hong Kong, a little touch of friendliness inside the hotel would have been welcomed. Body lotion in the bathroom would have been appreciated as well. I don't recall a hotel that never provides that. I had to ask the cleaning lady one day for a tube and never received any more after that. Overall, my stay was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your comments. We were disappointed to read that the service quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Teresa C. Solo - 15/02/2020 Confirmed reviews ALL
« Great location; friendly, professional and efficient staff »

It was a very pleasant stay and I would not hesitate to return again. The only minor issue I had was with the choices of TV stations available. Fox News is a bit too conservative to the right for general guests, I think. To counter balance, perhaps CNN should also be made available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Lorelei R. Friends - 08/02/2020 Confirmed reviews ALL
« Had a very nice stay. »

Everyone was helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Kevin Couples - 08/02/2020 Confirmed reviews ALL
« Centrally located and friendly staff. »

During our stay over four days, we found all your staff friendly and helpful. The rooms were adequate and clean. The buffet breakfast included with our accommodation was excellent. We would have liked there to have been a cafe where coffee and a light snack could have been purchased. Paying over HKD200 for a simple pizza was too expensive in the main dining area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

M W. Business - 03/02/2020 Confirmed reviews ALL
« Overall is good »

Good location and the airport shuttle bus will take you right to the hotel. The buffet breakfast is excellent. My room is a bit small but for 1 person is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

S. B. Solo - 03/02/2020 Confirmed reviews ALL
« Excellent! »

Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

C. Business - 02/02/2020 Confirmed reviews ALL
« the shape of room was pretty bad »

the shape of room was pretty bad . it made me feel uncomfortable and fail my meeting. that day was a working day , it should be lots free rooms. i dont know why a good hotel would arrange the worst room to me...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to write us a review. We were disappointed to read that the room condition were not up to your expectation. Please accept my apology for the inconvenience so caused. I hope I have the opportunity to welcoming you back in the future. Regards Adam Hipp General Manager

Anonymous Business - 30/01/2020 Confirmed reviews ALL
« Excellent location, professional and friendly »

I was in Hong Kong for a 10-day business trip. Hotel is perfect location for Wan Chai. Clean, modern facilities; professional and friendly staff. Reliable service. Good breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Marc Solo - 30/01/2020 Confirmed reviews ALL
« Well located, good stay and nice staff »

From the first moment my stay was amazing. The room, the breakfast and the other facilities were quite good and clean. All the staff so kind and always helping when I needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

D. O. Families - 28/01/2020 Confirmed reviews ALL
« Good location and helpful staff »

The staff is very knowledgeable and helpful in answering all of our questions. Hotel is close to MTR station and this makes sightseeing very simple and fun. Room is clean, spacious , and well equipped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Pankaj S. Business - 27/01/2020 Confirmed reviews ALL
« excellent »

perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Daniel J. Business - 26/01/2020 Confirmed reviews ALL
« Central and Modern »

Enjoyed my stay. Appreciate modern feel and amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

Alexa Business - 25/01/2020 Confirmed reviews ALL
« Just right »

Check in and check out was a breeze. Cleanliness needs improving, specifically the carpet needs deep vacuuming. My dust allergies were heightened during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. We were disappointed to read that the room cleanliness were not up to your expectation. I am working with our Executive Housekeeper, a training plan to improve the current standard to a more acceptable level. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you back in the future. Regards Adam Hipp General Manager

Fab Couples - 25/01/2020 Confirmed reviews ALL
« All in One Hotel »

We enjoyed the location, facilities and assistance from the friendly and attentive staff. As client of the day, we got upgraded to the executive room with all the benefits. We will definitely stay in this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

邝. Business - 25/01/2020 Confirmed reviews ALL
« 雅思考试方便 »

Quickly check in&out No mini bar Improve the quality of Shampoo and conditioner

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的客人 感谢您花时间撰写关于您最近入住香港诺富特世纪酒店的评论。 我们很高兴听到你喜欢你留在我们这里。 感谢您对舒适的房间的正面评论。 我们希望很快再见到你。 问候 聂毅 总经理

Tamir Business - 22/01/2020 Confirmed reviews ALL
« Well located - close to the HK Exhbition center and many restuarants »

Good breakfast, good location if you need to go to the Exhbition centre, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

Rd Families - 22/01/2020 Confirmed reviews ALL
« Well located, excellent service, Tim (assistant manager) was amazing »

We were looked after incredibly well by Tim (assistant manager). Helpful in every aspect, he really gave us some great suggestions and went over and beyond to ensure our time in HK was memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your review! We are so happy to know you enjoyed your stay with us. We love making sure our guests have the best possible stay and we love knowing you did! Thank you for letting us knows about your visit and we are so glad we met your needs! We hope to see you again soon! Regards Adam Hipp General Manager

Anonymous Couples - 22/01/2020 Confirmed reviews ALL
« Clean hotel with good breakfast in central location »

The room is small but functional and clean. The staff was very helpful on all aspects

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Keith R. Solo - 22/01/2020 Confirmed reviews ALL
« well located, good standard, very good gym, good breakfast »

The location is very convenient, starting with the free transfer from Central MRT station. Rooms are good, the public areas are good. The gymnasium was particularly good, better than those in equivalent standard hotels. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for this terrific review! We hope you know how much this means to us knowing you enjoyed your stay as much as you did and we appreciate your kind words! See you again soon! Regards Adam Hipp General Manager

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