Novotel Hong Kong Century Hotel

TripAdvisor rating 4.0/5 3,822 reviews

Novotel Hong Kong Century
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+ 23 Services

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • Free shuttle to Airport Express Hong Kong station

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 4 function rooms accommodate up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HONG KONG INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
Information message

Book Best Flexible Rate on Saturday from now to 27 June 2020, you can enjoy HKD100 Food & Beverage credit and late check-out.

Hotel location

Novotel Hong Kong Century

238 Jaffe Road
WANCHAI

hong kong
hong kong sar, china

Tel: +85225988888

Fax: (+852)25988866

Contact email

Check-in from 14h00

Check out up to 12h00

  • Airport Bus :  A11 Stewart Road Station

  • By plane

    HONG KONG INTERNATIONAL AIRPORT At 39km / 24.24 miles - Shuttle paying

  • By boat

    FERRY TERMINAL At 1.5km / 0.93 miles

  • By boat

    QUEENS PIER At 3km / 1.86 miles

  • By boat

    WANCHAI FERRY PIER At 1.2km / 0.75 miles

  • By boat

    WANCHAI STAR FERRY At 1.5km / 0.93 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

  • By train

    Hunghom Station At 2.7km / 1.68 miles

GPS :22.278836, 114.176504

Companies

  • AXA GROUP 0.1 km / 0.06 mi
  • CHINA RESOURCES HOLDINGS 0.3 km / 0.19 mi
  • Dow Chemical 0.1 km / 0.06 mi
  • Exxon Mobil 0.2 km / 0.12 mi
  • Procter & Gamble 0.2 km / 0.12 mi
  • SUN HUNG KAI GROUP 0.3 km / 0.19 mi
  • Samsung 0.2 km / 0.12 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • Podium

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

A magnificent refurbishment of our 509 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary WiFi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partial Victoria Harbour View.

Standard Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

Accessible room
  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 2 single beds

  • Max. number of persons: 3
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Martha: Fragrant Harbour

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Michelle: Breeze

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Clara and Blair: Rosemance

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

Le Café

Type of cuisine: International

Experience an international seafood buffet or a la carte menu at Le Café, which serves only the freshest ingredients selected every day. Themes are ever changing, with new international delicacies presented from breakfast to lunch, dinner or tasty snack.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPINO ITALIAN RESTAURANT

Type of cuisine: Italian

Pepino Italian Restaurant overlooks the vibrant city view of Wan Chai. Its classic design conjures up the feeling of an authentic European restaurant. The restaurant offers business lunch and traditional Italian a-la-carte menu with wine paring services.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AK'S BAR+LOUNGE

Non contractual photo

AK's bar+lounge has an exclusive ambiance to catch the dazzling lights of the vibrant city through the sweeping floor to ceiling windows. It is the perfect venue to raise a glass with wide selection of drinks for Happy Hour or a causal express lunch.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.0/5

3,822 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good location

TripAdvisor rating 4.0/5

marc_heinrich Business - 21/01/2020 TripAdvisor review

Service is always excellent, rooms needs some renovation, furniture are a bit outdated, the floors of the hotel are also in a need of renovation. Breakfast in the lounge was always good, unfortunately it isnt available anymore. Breakfast in the second floor is 3 points. Not enough cheese and sausage platters to select. 2 kinds of each only. The Lounge happy hour has been better from the food selection in the past. Not that good anymore. Service stuff is always very kind and helpfull. During the past stays the cleanes wasnt good. Always find hairs in the bath room.

Dear marc_heinrich We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

Perfectly efficient

TripAdvisor rating 4.0/5

Steven D Business - 19/01/2020 TripAdvisor review

Conveniently situated, this hotel is clean with great variety for breakfast and dining. Friendly staff and the best value in WanChai district for sure. Easy access to the MTR and plenty of cabs about. Definitely recommend you take the breakfast package. WIFI is good too.

Dear Steven D Thank you so much for your review! We are so happy to know you enjoyed your stay with us. We love making sure our guests have the best possible stay and we love knowing you did! Thank you for letting us knows about your visit and we are so glad we met your needs! We hope to see you again soon! Regards Adam Hipp General Manager

Not really satisfying...

TripAdvisor rating 4.0/5

Sosuke M Business - 13/01/2020 TripAdvisor review

I was disappointed that my reserved room was not ready when I arrived. I did the early check in to avoid this, but it doesn’t help. Room are quite clean, but furniture and bathroom start to looks old/damaged. Sleep quality is average, pillow are not confortable at all.

Dear Sosuke M Thank you for your review. I was disappointed to read that your room was not ready upon your check in due to the full house situation the night before and the room condition was not to your expectations. We work to constantly improve our product at every opportunity – so please accept my apologies that the refresh was not to your expectation. It is feedback such as yours that enables us to adjust and better our services and facilities to meet the discerning needs of our guests. We look forward to welcoming you again at Novotel. Regards Adam Hipp General Manager

nice relaxing, great location

TripAdvisor rating 4.0/5

Ron G Couples - 02/01/2020 TripAdvisor review

I was very satisfied with the location of this property, polite friendly staff, nice atmosphere, great location, breakfast was good, rooms good, just a shock with drink prices, some misleading information by staff when asking for directions

Dear Ron G Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests. We hope to welcome you back in the near future. Regards Adam Hipp General Manager

Somewhat dated room, but otherwise a fantastic property.

TripAdvisor rating 4.0/5

ashleynewby Solo travel - 31/12/2019 TripAdvisor review

Perfect location in Wan Chai, customer service, cleanliness and on site restaurants all excellent. Only downside is that my room was somewhat dated and is ready for a refurb. Having said that, I will happily stay at the Novotel Century again.

Dear ashleynewby Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Good hotel in a quieter part of Wan Chai

TripAdvisor rating 4.0/5

Rackitman Family - 28/12/2019 TripAdvisor review

We enjoyed two nights here, and stayed in a junior suite. The room was well appointed, the bathroom was great. The room did unfortunately have a bad smell about it, a bit "drainy". It really hit when coming back to the room. The sofa bed isn't big enough for two, so we had an extra mattress delivered. Left the floor space very limited. Nespresso machine was a nice addition. Breakfast was plentiful, although the restaurant was cold with too much air conditioning. The evening buffet was good, but very expensive - as was the bar outside of happy hour

Excellent hotel in Hong Kong

TripAdvisor rating 4.0/5

warran2018 Friends getaway - 13/12/2019 TripAdvisor review

This is a great hotel. It is well managed and the staff are excellent. It is in a great position at a very competitive rate. From on line booking through check in everything was made easy. The staff are excellent particularly in the Exec Lounge and Sanki is a star.

Dear warran2018 Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Adam Hipp General Manager

A relaxed break

TripAdvisor rating 4.0/5

Matt S Couples - 17/11/2019 TripAdvisor review

Stopped off in HK again after flying from Europe on our way back to Australia and again chose to stay in the Novotel Wan Chai as we have done at least 6 times previously. Our Junior Suite on the 22nd floor was comfortable and spacious and afforded a splendid view of the busy harbour. Our stay was improved by the concierge we encountered on the executive floor Jason Chan who provided very essential advice on how to navigate HK in the current unsettled situation that exists there. Following his advice over the 4 days we stayed we experienced no problems and had an interesting and pleasant stay.

Dear Matt S Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

Small room, good location

TripAdvisor rating 4.0/5

PINELights Couples - 25/10/2019 TripAdvisor review

Well located, but so anonymous that we passed by the main entrance without noticing it. Otherwise nothing much to complain about. rooms are smaller than I expected, but I gues it has to do with Hong Kong. During happy hour hotel bar is absolutely worth a visit and on a hot day pool is a big plus. Comfortable bed and stay. will consider this property for future visits of Hong Kong.

Dear PINELights, Thank you very much for your review, I am so happy to read that you were satisfied with our location, it is indeed very easy to discover Hong Kong from where we are! I am also glad to learn that you enjoyed our bar and pool, many thanks for sharing with the TripAdvisor Community! Please rest assured that your comment on the arrival is also noted, I will sit with our Front Office Manager to see how we can improve there! Thank you once again and we look forward to welcome you back! Kind regards, Adam Hipp General Manager

FANTASTIC STAY

TripAdvisor rating 4.0/5

Litlitbpo Couples - 21/10/2019 TripAdvisor review

Our stay was GREAT! Check In staff was very pleasant named Vivian..and gave us an early check in which we badly needed coz we arvd so early at 8:30 and check in was suppose to be at 2pm.. best was she upgraded our room to the executive floor and gave us access to the executive lounge. Breakfast was very good with lots of choices. Room was very clean with comfy bed and pillows and complete amenities. Lobby and hallways smelled so good! Love the hotel location with easy access to everything!!

Dear Litlitbpo Thank you so much for this terrific review! We hope you know how much this means to us knowing you enjoyed your stay as much as you did and we appreciate your kind words! See you again soon! Regards Adam Hipp General Manager

Amazing Stay, Great Location, EXCEPTIONAL Staff

TripAdvisor rating 4.0/5

EasternEuroExpert Couples - 19/10/2019 TripAdvisor review

From the second we walked through the door the staff were on point and during a 5 day stay we could not find fault with anyone. Being Accor Gold Status we pulled our normal trick of booking the room grade below the Premier Lounge Suite and on arrival were duly upgraded to a HUGE one bedroom suite on a high floor and away from the lifts all in accordance with our guest profile. Check-in was handled efficiently and the staff went out their way to point out information and to ask if we had any queries. Room: The one bedroom suite was expansive with a very decent size living room with two couches, fridge, nespresso machine and bottled water which were all topped up daily. The bedroom was a good size with a queen size bed and high quality linens. The bathroom was a decent size and accessed via a huge walk in wardrobe area. I found the bath a little narrow but I put that down to the, historically typical, difference in size between westerners and those from Asia. It wasn't a deal breaker but it was noticeable but with a powerful shower it mattered little. Bars & Food: Due to the ongoing troubles in the country we found ourselves eating at the restaurant twice which isn't something we normally do. It was VERY worthwhile. Both breakfast and dinner were expansive with a broad range of western and local cuisine all presented very well and with various made-to-order stations for both breakfast and in the evening. The main bar on the mezzanine level between the reception and restaurant was well staffed, relaxed and reasonably well styled. Cocktails were well made and had good measures in them. Executive Lounge: It's a small lounge & i'd advise getting their early but the food was kept topped up and it DID change daily. Not by a massive amount but eg it would be X flavour of something one day and Y flavour the next kind of thing. The self pour bar was kept well stocked with us not having to ask for anything because it had run out. STAFF: Nathan( hotel manager I hope you are reading this) DEREK the older gentlemen who works as a porter bell hop is an absolute pleasure to encounter. Although you have a very capable concierge team if Derek saw us he was immediately over to us asking how we were and if there was anything he could assist with. He was a wealth of local knowledge and I dont think I ever saw him without a smile on his face. HE IS THE EPITOME OF WHAT HOTEL STAFF SHOULD STRIVE TO BE AND IS AN AMAZING ASSET TO YOUR HOTEL.

Dear EasternEuroExpert Thank-you so much for taking the time to write a review. We strive every day to ensure our guests have a wonderful experience at our property and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us. It really means a lot to everyone on our staff. Thank you again for your kind comments and patronage. We look forward to serving you again soon. Regards Adam Hipp General Manager

Amazing location, incredible breakfast

TripAdvisor rating 4.0/5

aliciaaI6229KT Family - 08/10/2019 TripAdvisor review

We love this hotel, wonderful breakfast and amazing location. Rooms are standard size,don't expect a lot of space but enough. Pool is great and restaurant as well. Also the shuttle from the airport express stop at the door free of charge. The only bad thing this time (I have stayed at least 4 timer in this hotel) was the concierge, middle age man (maybe 40 or 50) not nice, was disgusted to provide a map and really basic information on hotel location and other points of interest. This man should not be in front of the public, the rest of the staff from concierge, the young ones where very nice. Currently price is cheap maybe due to HK situation in normal condition is not cheap, but as everything in HK!. Definitely will recommend and will stay again

Dear TripAdvisor Member, Thank you so much for taking your time to post your review on our hotel! It is making my day to read that you enjoyed your days with us, many thank for sharing it with the TripAdvisor Community! Please rest assured at the same time that your comment on the Concierge staff member is also well noted, I will personally investigate and make improvements with their department head. Thank you again and we look forward to welcome you back! Kind regards, Adam Hipp General Manager

Disappointed on first visit

TripAdvisor rating 4.0/5

byctong Family - 28/09/2019 TripAdvisor review

this is the first time I stay at Novotel Hong Kong Wanchai. I had high hopes and expectation being a 4-star as the brand name is supposed to be quite good. The size of room is good, however, the most disappointment is the bathroom. There is not enough amenities. The hand basin and space is small. There is not enough space for my cosmetic bag. The shower space is small and oh my god, still using a shower curtain?? The design of the bathroom door is awkward and inconvenient. The bathroom standard is worst than Holiday Inn Express which is only a 3 star.

Dear byctong, Thank you for your review. I was disappointed to read that you were not satisfied with our bathroom facilities. We will take your comments into consideration for our future renovation. Please accept my apology for the inconvenience so caused. I hope I will have the opportunity to welcoming you again in the future. Regards Adam Hipp General Manager

Awesome

TripAdvisor rating 4.0/5

Peter K Friends getaway - 08/09/2019 TripAdvisor review

I got for my daughter and her friend. They didn't want to leave, they enjoyed it so much. They are traveling throughout Asia. Hotel went out of its way to make their experience enjoyable. Breakfast amazing.

Dear Peter K Thank you so much for this terrific review! We hope you know how much this means to us knowing you enjoyed your stay as much as you did and we appreciate your kind words! See you again soon! Regards Adam Hipp General Manager

Perfect place for us in HK

TripAdvisor rating 4.0/5

Darren M Family - 31/08/2019 TripAdvisor review

From the moment we arrived we felt like we were at home. We were greeted warmly at the check-in desk by Sanki, the Guest Relations Manager, and escorted to the lounge for refreshments as our room was not yet ready. Once we arrived at the room, we were pleasantly surprised with a bottle of wine and some colorful balloons for our son. The room was spacious and just what we needed after much smaller rooms in other hotels in the previous two weeks. We pre-paid for breakfast for our stay and enjoyed a delicious meal every morning at the buffet. The staff here were outstanding The hotel is located close to everything we needed, transport, dining, shopping, and transport. A huge thanks to Sanki and her team on making this an great stay for us, i would definitely stay here again if we visited Hong Kong

Dear Darren M Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Adam Hipp General Manager

Missing Available Free Movies

TripAdvisor rating 4.0/5

mdnomos331 Business - 30/08/2019 TripAdvisor review

No available free movies on cable TV . All pay per view...why...locking of cable internet channels...no available Toilet Bowl Sprayer. Quite few choices of drinks & foods at Premier Lounge...no available socket adoptor...

Dear mdnomos331 Thank you for your comments. We were disappointed to read that the service quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Nice rooms, great pool!

TripAdvisor rating 4.0/5

Jeroen v Friends getaway - 15/08/2019 TripAdvisor review

We stayed for 3 nights. Breakfast was good and the room had enough space, for hongkong standards. Central location and everything was clean. Really nice pool. On the day of checkout we received a late checkout for free ( accor silver)

Novotel Century HK

TripAdvisor rating 4.0/5

stanleisarwonohamzah Business - 05/08/2019 TripAdvisor review

Stayed there in July 2019 for business trip. Requesting non smoking floor and quiet place. Breakfast were have plenty to choose from. But I would like Novotel HK also provide some local Hong Kong breakfast, such as milk tea and more steamed breakfast.

Dear stanleisarwonohamzah Thank you so much for this terrific review! We hope you know how much this means to us knowing you enjoyed your stay as much as you did and we appreciate your kind words! See you again soon! Regards Adam Hipp General Manager

QUIET LOCATION

TripAdvisor rating 4.0/5

OnAir616933 Friends getaway - 04/08/2019 TripAdvisor review

Room is small but ok if you don't have huge luggage bag. Not many cafe or restaurants near hotel, mostly shops selling renovations materials. Wanchai MTR is like 10 min walk and along the way you can find more eateries.

Dear OnAir616933 Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Stay One Night

TripAdvisor rating 4.0/5

chuntungc Business - 04/08/2019 TripAdvisor review

Nice view, comfort & clean room. Front Desk & Concierge crews are very polite & helpful but waiting long queue for check-in. The Mobile App online check-in may not suitable for Local resident which is required to fill expiry date, the data is not available to permanent resident. Finally, it requires front desk check-in. Hopefully, Accor Group may update the Mobile app soon.

Dear chuntungc Thank you so much for your review! We are so happy to know you enjoyed your stay with us. We love making sure our guests have the best possible stay and we love knowing you did! Thank you for letting us knows about your visit and we are so glad we met your needs! We hope to see you again soon! Regards Adam Hipp General Manager
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