ibis Hong Kong North Point

ibis Hong Kong North Point 3 stars

Customer review rating (ALL Rating) 4.2/5 102 reviews

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Description

Hotel extras

  • Airport express shuttle bus H4 to HK station A11, A12 airport bus to & from the airport

  • 50m² meeting room

  • Free WIFI throughout the hotel

  • Shopping in nearby Causeway Bay

  • Visiting exhibition in HKCEC 10 min by Taxi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Hong Kong North Point

138 Java Road, NORTH POINT
 HONG KONG
Hong Kong SAR, China

Telephone +852 2588 1111

Fax +852 2588 1123
  • By plane

    HONG KONG INTL At 41.2km / 25.6 miles

  • By boat

    NORTH POINT FERRY PIER At 0.5km / 0.31 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

GPS:22.292323, 114.200432

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

N/A

N/A

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 50 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  102 reviews

TripAdvisor Rating  3.5/5  3,009 reviews

The rooms are getting decrepit.

Customer review rating 2.0/5

Peter Business - Confirmed reviews ALL

The towels are fraying and yellowing. The front desk is friendly and responsive but because of Covid I can't really judge service as there are no room cleaning and guests have to do their own housekeeping.

Friendly Staff and great Harbor View

Customer review rating 5.0/5

M. Y. Friends - Confirmed reviews ALL

First time come to ibis North point and was upgrade to the Harbor view room. The full Harbor view is really great and the room is clean! The staff here is all friendly. They provide the best service with smile on their face :) Will come back again next time :)

Dear Y. M., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager IBIS Hong Kong North Point

Dated, Dirty

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Hair everywhere, toilet not flushing properly, dated, internet not working most of the time.

Dear Ian Tong C., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilson Choi General Manager ibis Hong Kong North Point

Valuable Stay

Customer review rating 3.5/5

Dickson Solo - Confirmed reviews ALL

Staff offered a free upgrade for me and provided free welcome drinks. However, the facilities of bathroom were dilapidated.

Dear Yun Sang C., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager ibis Hong Kong North Point

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

the food no gd and the room too small

Dear Hoi Yan Y., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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