Hotel - Sofitel Marrakech Lounge & Spa
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Sofitel Marrakech Lounge & Spa Hotel

4.5/5 4,112 reviews
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53 photos
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 26 Services
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Sofitel Marrakech Lounge & Spa Hotel

French luxury and local cuisine in the world's most exciting city

Designed with a contemporary style, the 5-star Sofitel Marrakech Lounge & Spa hotel is an oasis of calm in the heart of a beautiful garden with views of the Atlas Mountains. Rejuvenate body and mind in this luxurious haven of peace just a stone's throw from the Medina. Offering comfortable rooms and spacious suites, this idyllic hotel promises perfect moments of relaxation in its outdoor pools, spa, fitness center, gourmet restaurants and bars

Enjoy a charming and relaxing stay in the heart of the city, in the modern and sophisticated district of Hivernage, just a 15-minute walk from Koutoubia Mosque and Jemaa el-Fna. Take advantage of the hotel's various activities to discover the city and its surroundings. Located a 15-minute drive from Marrakesh Menara Airport, the hotel is ideally placed for visits to the Medina and its souks, Bahia Palace, Koutoubia Mosque, Jemaa el-Fna, Ben Youssef Madrasa and the Menara gardens

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Hotel extras

Official Partner of the Marrakech Film Festival. The So Night Lounge will be for private use only from December 4 to 13, 2018.- Paid access during special events and weekends - Paid access on December 31

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium (Paying)
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

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Sofitel Marrakech Lounge & Spa

Rue Harroun Errachid
Quartier de l hivernage
40000
40000
marrakech
morocco

Tel: (+212)524/425600
Fax: (+212)524/420505
Check-in from 15h00
Check out up to 12h00
Access and transport
  • GARE ROUTIERE SUPRATOURS - CTM : Marrakech, Hivernage
  • MARRAKECH MENARA At 3km / 1.86 miles
  • ONCF MARRAKECH At 3km / 1.86 miles

GPS : 31.621750, -8.002805

Companies and event centres nearby

Congress centre

PALAIS DES CONGRES0.1 km / 0.06 mi

Your meetings and events

Leave the organization of your event to our Inspired Meeting planners and you can rest assured that our attentive, personalized service will make your event a unique and memorable experience.The Sofitel Marrakech Lounge & Spa hotel is an exceptional location, ideal for your private or professional events. Our Sofitel Lounges welcome you to an inviting setting and are equipped with the latest in technology.Make the most of our themed breaks and enjoy sharing a moment of dining pleasure: with a large Moroccan buffet and a selection of French, Italian, Asian and international dishes. Not forgetting our themed breaks and massages

Sofitel Marrakech Lounge & Spa Meeting Room
6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CORNALINE 1 30 m2 2 m 25 0 25 20 0
CORNALINE 2 36 m2 2 m 20 0 20 18 0
KOUTOUBIA 3 36 m2 2 m 20 0 20 20 0
MAJORELLE 3 69 m2 2 m 40 16 40 16 32
MAJORELLE 2 70 m2 2 m 30 14 30 12 30
MAJORELLE 1 104 m2 2 m 52 22 52 30 40
MAJORELLE 1 ET 2 140 m2 2 m 92 34 92 48 90
MENARA 200 m2 5 m 180 32 180 60 100
SO LOUNGE 342 m2 0 m 200 0 200 0 0
Unsure of the capacity needed for your event? Use the space calculator
This hotel is not suitable for your event? Look for another hotel
Metric converter
General equipment
    • Screen
    • Videoconferencing
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

In your room above the patio, where contemporary art mixes with the murmur of the fountains to create a Zen and relaxing atmosphere, your demands for comfort and serenity will be fully satisfied at all times.

6 photos
SUPERIOR ROOM, 1 king size bed

SUPERIOR ROOM, 1 king size bed

30m2/322sqft, city-view balcony, elegant and refined decoration, Sofitel MyBed, shower, Lanvin welcome products, hairdryer, free Wi-Fi, BOSE sound system, 48" TV, minibar, safe, air-con.

LUXURY ROOM, 1 king size bed

LUXURY ROOM, 1 king size bed

30m2/322sqft, balcony view to gardens and pools, elegant and refined decoration, Sofitel MyBed, shower, Lanvin welcome products, hairdryer, free Wi-Fi, BOSE sound system, 48" TV, minibar, safe, air-con.

JUNIOR SUITE, 1 king size bed

JUNIOR SUITE, 1 king size bed

56m2/602sqft, street side terrace, elegant and refined decoration, lounge area, Sofitel MyBed, bath, Lanvin welcome products, hairdryer, free Wi-Fi, BOSE sound system, 48" TV, minibar, safe, air-con.

PRESTIGE SUITE, 1 king size bed, mountains view

PRESTIGE SUITE, 1 king size bed, mountains view

56m2/602sqft, mountain side terrace, elegant and refined decoration, lounge area, Sofitel MyBed, bath, Lanvin welcome products, hairdryer, free Wi-Fi, BOSE sound system, 48" TV, minibar, safe, air-con.

JUNIOR SUITE, 1 king size bed, mountains and pool view

JUNIOR SUITE, 1 king size bed, mountains and pool view

44m2/473sqft, mountain- and pool-side terrace, elegant and refined decoration, lounge area, Sofitel MyBed, bath, Lanvin welcome products, hairdryer, free Wi-Fi, BOSE sound system, 48" TV, minibar, safe, air-con.

  • 163 rooms
  • 50 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
Room Bathroom Security Room service
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LE JARDINType of cuisine: Type of cuisine: International

LE JARDIN Restaurant
Lunch
12:30 - 15:00
  • Mon
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LE JARDINType of cuisine: Type of cuisine: International

Breakfast or lunch on a leafy garden terrace near the pool: buffets span the world's cuisines, from Chinese dim sum to French rôtisserie. Views soar to the Atlas Mountains. A relaxed Marrakech restaurant where flavors are as cosmopolitan as the clientele.

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SO GOODType of cuisine: Type of cuisine: International

SO GOOD Restaurant
Dinner
19:30 - 23:30
  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

SO GOODType of cuisine: Type of cuisine: International

This avant-garde, chic space at the heart of the hotel's lush gardens serves up contemporary, refined Franco-Moroccan cuisine. The So Night Lounge and the So Good will be reserved during the Marrakech International Film Festival.

Find out more and book

L'ORANGERIEType of cuisine: Type of cuisine: Gourmet

L'ORANGERIE Restaurant
Dinner
19:00 - 23:30
  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

L'ORANGERIEType of cuisine: Type of cuisine: Gourmet

Our gourmet Marrakech restaurant blends Dominique Oudin's cosmopolitan French cuisine with the rich gastronomy of Moroccan chef Ahmed Ed-Defaa. Taste chicken tagine, lamb with prunes, homemade foie gras on a shady terrace with exhilarating mountain views.

Find out more and book

POOL LOUNGEType of cuisine: Type of cuisine: Mediterranean

POOL LOUNGE Restaurant
Lunch
12:30 - 17:00
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGEType of cuisine: Type of cuisine: Mediterranean

An oasis of freshness which pays tribute to Mediterranean cuisine and the benefits of olive oil. Virgin and pure, subtle and fragrant, mythical and eternal... discover the wonders of olive oil.

Find out more and book
See all our restaurants

PALAIS DARKUM

PALAIS DARKUM Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
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  • Thurs
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  • Sat
  • Sun
Evening
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PALAIS DARKUM

The inviting and vibrant decor and staff will help you explore teas from Morocco, India and Japan flavored with fresh mint, as well as the chef's delicious pastries including Gazelle Horns and Parisian Macaroons.

LAWRENCE BAR

LAWRENCE BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
  • Sun

LAWRENCE BAR

Toast your Moroccan vacation from our terrace bar in Marrakech, with champagne or a colorful cocktail infused with sweet mint, fresh kiwi, cooling watermelon... Flavors change with the season and the barman's imagination; the chic ambiance remains.

ULTIMATE POOL LOUNGE

ULTIMATE POOL LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
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  • Sun

ULTIMATE POOL LOUNGE

No need to stray too far from the lazy loungers by the swimming pool: order a freshly squeezed juice, a cocktail, a naughty aperitif. Pure pleasure in a Marrakech poolside bar - indulge!

SO LOUNGE

SO LOUNGE Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO LOUNGE

¤ The So Lounge will be for private use only during the Marrakech International Film Festival ¤ Entry to So is free for hotel guests until midnight, excluding weekends and special events.

POOL LOUNGE

POOL LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Recharge in a pleasant poolside setting

See all our bars
See all our restaurants and bars
4.7/5 ALL Rating 4,912 reviews

Our guest reviews for
Sofitel Marrakech Lounge & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,112 reviews
Couples - 12/12/2019 TripAdvisor review
« A nice stay, but ... »

We arrived on a Friday night in the hotel. Very friendly greeting by the doorman. Then our first surprise. We did the Accor express check in from our computer at home and we got the reply that our room-key was waiting for us with the concierge. No way, we had to queue for 15 minutes and had to go through the whole check-in procedure (showing passports, signing forms etc.). Why proposing an express check-in when it is not considered at all! We got to our Junior-Suite which was nice and also the views were as expected. The bellman arrived promptly with our luggage. The next morning, we asked the concierge if he had a sightseeing program for the Medina. He proposed a guided tour (4-5 hours) with a hotel guide for €150 for 2 persons. After having confirmed with him that the guide would not escort us in ‚tourist traps‘ in the Souk, we booked the tour for Sunday at noon which the concierge, after a phone call, confirmed. When we arrived at the concierge desk Sunday morning, another concierge was not aware of our reservation. He started to make some phone calls and after 5 minutes he confirmed that the driver would come, and the guide was waiting for us elsewhere. I assumed that the fee would be charged to our room (as it was supposed to be a hotel guide) but the concierge insisted on a cash payment which struck us as rather strange. The friendly driver took us to Jardin Majorelle where the female guide was waiting for us. Next surprise, we had to purchase entrance tickets which we assumed were included in the €150 fee. No big deal but you get the feeling of being exploited. At the Palais Bahia the same scenario. Until here we more or less liked the tour. When in the Souk she did exactly what we did not want, she took us into shops of her friends that wanted to sell us stuff. She did not appreciate at all that we did not like this kind of ‚sightseeing‘and started to become less friendly. After 2 more attempts to make us do some shopping, she quickly guided us through the Souk to arrive on the Place Jemaa el Fna, which we crossed rapidly to meet our driver again on the main road, who took us back to the hotel. The whole tour lasted less than 3 hours. The whole event, organized by the hotel’s concierge, who pocketed the €150 instantly, was very disappointing for the quality you expect from a 5-star Sofitel. It is very sad that such an experience troubles the good general impression of the hotel.

Lewis Couples - 04/12/2019 Confirmed reviews ALL
« Nice hôtel »

Rooms clean, nice, fast service at the reception. The breakfast is great and the staff so friendly nouihi,hicham,karim,brahim,zidane,zohra...and other members of the team were so friendly and provided fast service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lewis j., Thank you for taking the time to share your recent experience with us. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our team, I am sure it will serve as an encouragement for them, as we strive to continuously improve the quality of our services. Thank you once again and we look forward to welcoming you back again soon. Kind regards, Ahmed BENKIRANE Directeur Général.

Anonymous Friends - 27/11/2019 Confirmed reviews ALL
« thanks »

I highly recommend the staff are friendly and attentive, I appreciated the service especially from zidane and bouhdou who is always smiling, helpful, very docile and professional. The pastries are delicious and the setting is nice. A big thank you to oussama and chef momo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear v., Thank you for taking the time to share your recent experience with us. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our ambassadors as I am sure it will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Kind regards, Ahmed BENKIRANE Directeur Général.

Anonymous Business - 25/11/2019 Confirmed reviews ALL
« STILL PERFECT »

"I have just left this hotel at the height of a 5 and the SOFITEL sign. The rooms are spacious. The facilities in the room are modern and the bathrooms are all spacious. Room service is provided thanks to noufissa,wafa,hind, including the night service Mr abdelah; The staff at the room service are welcoming and always anxious to meet your requests, your desires and even the whims of some customers,bravo zidane,hamid,ibrahim,siham and hanan One more point: the cleanliness is remarkable in any place of this vast establishment. The Spa quality of care, and sports sance with abdessadeadik an expert and staff with the time devoted to each client allows to offer remarkable moments of relaxation,congratulations,raja,mona,yousef,asmaa,ghizlan. In terms of catering, breakfast is wonderful thank you or chinah,jamal zanti, and the evening restaurant offers quality dishes, with seasonal and local produce. A pleasant establishment in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leon j., Thank you very much for taking the time to post a review of your most recent stay with us. From your comments, we are pleased to know that you have enjoyed your stay with us and appreciated the service. We thank you for mentioning every single one of our teams, it really means a lot and we do appreciate it from the bottom of our hearts. Once again we thank you for sharing this valuable feedback with us, as it is our motivation to always give our best and keep the hard work to assure your satisfaction. Sincerely, Ahmed Benkirane General Manager

Anonymous Business - 25/11/2019 Confirmed reviews ALL
« A haven of peace for a dream stay! »

everything. From arrival at the time of leaving the hotel. The hotel directly overlooks the Atlas, which means we were in a true haven of peace! Several beautiful terraces with impregnable view of the Atlas. All personnel are absolutely charming and available. The equipment is equal to expectations (fitness warehouses, different bars and restaurants, each with its specificity), Zen relaxation places...). The rooms are very well equipped and bedding was excellent.... Breakfasts are a wonderful man. Congratulations on the welcome and professionalism of all personnel and services: do not change Rie, thanks to the housekeeping Malika, Sara, Hind, at Romme service zidane, chardoud, Brahim, in the garden, quorfi, Anas, karim, Jamal, zanti, Salah, at the spa, Karima, Ikram, Yousef, Abdou coach, ghizlan, Bouchra, Sara, Asmaa, at the so Amine, Younes. The region is splendid, the Sofitel too, we will return once but later.

Our hotel has responded to the review
Our hotel has responded to the review

Dear a., Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. Glad to know that you felt very at home with us. We highly appreciate your positive comments about all our team members for their dedicated and personalized service that made your stay enjoyable and worth it. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed Benkirane General Manager.

Anonymous Business - 24/11/2019 Confirmed reviews ALL
« A pleasant relaxation place and a very nice location »

"Reception and service are perfect; a particularly noting the kindness of staff I would like to thank Mr zidane, Hamid, Hanan, Ibrahim at room service, Mr ayadi, Khalid, Amine at the so, a big thank the team of spa Yousef, abdessadeq. We'll come back to it, it s certain"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Menasce t., Thank you for taking the time to share your recent experience with us, and for mentioning every one of the staff that made your stay with us an enjoyable time. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our ambassadors and it will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Kind regards, Ahmed Benkirane General Manager.

Anonymous Business - 24/11/2019 Confirmed reviews ALL
« Nice establishment »

A nice establishment, Hotel & restaurant staff very well Spa staff: Welcome to top!!!! Good quality restoration including dietetics, breakfast very well, Bravo zanti chef and his team Salah, quorfi, or Chinah, jaml, Rida, Romme service, Siham, Zidane, chardoud, housekeping Sara, Hind, abdelah, nouficsa, spa service, Abdou coach, Yousef, Asmaa, Aya, a big thank the welcome team Mr. Abderahim, Taha, Ayoub, Ahmed. A pleasant establishment in a splendid environment "

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vaitzman k., Thank you for taking the time to share your recent experience with us, and for mentioning every one of the staff that made your stay with us an enjoyable time. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our ambassadors and it will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Kind regards, Ahmed Benkirane General Manager.

Anonymous Business - 22/11/2019 Confirmed reviews ALL
« On weekends »

"Comfortable room Breakfast very well, c enough. Pool very well. Friendly welcome from the staff as soon as we arrived." a big thank you to Room service,Siham,Zidan,chardons,brahim,bravo to anas,ochinah,quorfo,karim,chef Zanti,Salah, to the garden, to the bar,Aziza congratulations to the spa,Yousef,Sara and Mr abdessadik, I will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Porter, We are delighted to read your review and thank you for taking the time to write a feedback regarding your recent stay at Sofitel Marrakech. It is our greatest pleasure to read your compliments about our hotel and about your stay. Thank you as well for mentioning all the members of our staff who made your stay with us enjoyable. We look forward to welcoming you back again soon. Kind regards, Ahmed BENKIRANE General Manager.

Anonymous Business - 22/11/2019 Confirmed reviews ALL
« Excellent stay in this beautiful place »

"The reception and service are perfect and we must note in particular the goodness of the staff, both the reception and the catering, that I was very pleased with the welcome of handan, chaimae and the goodness of the Room Service Hamid , yassin, hanane, anoir , zidane, Ansi as garden, Jamal, usama, ibtissam, chef Momo, and team of history, malika, noffissa, spa service spa abdou monitors, Yousef, sara, ikram, karima. Service at the top.

Our hotel has responded to the review
Our hotel has responded to the review

Dear p., Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. Glad to know that you felt very at home with us. Thank you for mentioning every one of our team that made your stay with us enjoyable. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed Benkirane General Manager.

Anonymous Business - 21/11/2019 Confirmed reviews ALL
« Excellent stay »

I had an excellent stay at Sofitel Marrakech. It was just magic. I would like to thank the room service Mr. Zidane chardoud Hanan and the housekeping Nafissa, Malika El Mr Saad Sukayna at the reception, at the spa abdessadeq responsible for sport, and zanti or Chinah Salah Jamal at breakfast, thank you, we will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mali o., Thank you for taking the time to share your recent experience with us on Booking.com. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our ambassadors and it will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Kind regards, Ahmed BENKIRANE General Manager

Larissa Couples - 21/11/2019 Confirmed reviews ALL

we had breakfast in the hotel which was again faultless before heading out for the day to return for a final night. I would like to add a special thanks to : karim, mohsine, hicham, nouihi, brahim, majda, rihab, zakaria and abdelhak who were fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larissa S., We are delighted to read your review and thank you for taking the time to write a feedback regarding your recent stay at Sofitel Marrakech. Thank you for your comments about the level of service and hospitality in our Hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Anonymous Business - 20/11/2019 Confirmed reviews ALL
« Wonderful »

Passing to Marrakech I was staying in this hotel, I can tell you that it is a pure merveillance this hotel! I was marked by attention, the welcome and the Garden breakfast garden, chef Momo, Jamal, Ibtissam, ouchinah zanti, or I spent more time, including the professionalism and the smile of siham, Hamid, Zidane, Yassin, chardoud at room service and the Ahmed, Taha, Amani, coach Abdou at the spa have given me the invading of going back! Good to you! Thank you for this unforgettable stay!! I'll talk about it around me in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lior b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager.

Anonymous Couples - 18/11/2019 Confirmed reviews ALL

This is one of the hotels I will remember! Not only for the wonderful room on the first floor, where everything is perfect! But perfection comes from the wonderful team.  - Thank you Saad, and all receptonists! Thanks to the security people - standing there in the cold for us! - Thanks to : All those who clean and maintain perfectly. - Thanks to the breakfast team ( one of the best I ever had !) Hicham and Said. I cannot keep names but just your smile and excellency!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana E., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager.

Frances Couples - 11/11/2019 Confirmed reviews ALL

The room was clean and modern, the bed was comfy. There is also a pool but we just did not have time to use it. We also enjoyed our buffet breakfast, there was a wide selection of good quality foods to choose from. Lastly, THANK YOU SO MUCH to aziza nezha Hicham karim ... for making our stay so perfect. You are all a credit to the company. We will remember this special stay in Marrakesh for a very long time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frances b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Anonymous Couples - 10/11/2019 Confirmed reviews ALL
« A great place »

Check in and check out were very easy. The breakfast was very good with a wide range of choice. The staff were very professional and above all kind and caring. Also I have to say a massive thank you to karim, hicham, mohsine, nouihi, brahim, abdessamad, ahmed, nezha, zineb, salah, zora.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarik D., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Anonymous Solo - 09/11/2019 Confirmed reviews ALL
« Exceptional »

We had a great time at this property. Welcoming, sympathy and professionalism characterize the staff.special top anas The arrival in room is a unique moment It must be said that everything is done for the customer is ptits care thank you zidane. Large bath and large shower. His TV also in the bathroom with opening to watch the screen from his bathtub. Very qualitative personalized welcome products.

Our hotel has responded to the review
Our hotel has responded to the review

Dear June j., It was a pleasure to read through the lines of your positive feedback. The details of your appreciation for our hotel made my day and would gladly share it with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We really hope to have the honor to welcome you back among us. Sincerely, Ahmed BENKIRANE General Manager

Sternberg Couples - 08/11/2019 Confirmed reviews ALL

Our favorite hotel in Marrakech. Great location. Clean rooms. Nicely furnished. You could'nt ask for better. We are very honored by the kindness of all the staff on this hotel (specially to aziza Rachida nacer hicham karim Ilham Quarfi in breakfast ) Thank you very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sternberg r., We are delighted that your stay with us has lived up to your expectations and are proud to see that you had a pleasant stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ahmed BENKIRANE General Manager

James Couples - 07/11/2019 Confirmed reviews ALL
« Best hotel »

Hotel was very clean and situated in the best location. Excellent forthe travel. Also convinient to go to grocery stores and restaurants. The morning breakfast was good and the staff was very accommodating and friendly, a special thanks to ilham,Karim,Hicham, nouihi,Rachida,majda,aziza palais darkum,zidane room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James y., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Anonymous Friends - 06/11/2019 Confirmed reviews ALL
« very god »

very good I enjoyed my stay in this hotel High price but very good quality and very good service with good breakfast and a very hospitable staff, i want to thank zidane and anas amine of the kitchen for the explanation of the dishes everything is clean and my taxi booking got very well spent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lea b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. We are very pleased that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

A. D. Couples - 04/11/2019 Confirmed reviews ALL
« Beyond amazing !!! »

My girlfriend and I stayed with you and our experience was absolutely amazing . Ayoub and Taha with overnight team were absolutely true professionals that made our stay memorable. Fatima that made our msaman so fresh every morning and also the guy that made our eggs every morning at buffet. Thank you so much to all of you for wonderful experience and I will be sure to be back very soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. A., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

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