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ibis World Trade Centre Dubai Hotel 2 stars

Customer review rating 4.1/5 3,304 reviews

ALLSAFE approved hotel

ibis World Trade Centre Dubai
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+ 9 Services

Hotel extras

  • Direct access to Dubai World Trade Center

  • Free WIFI

  • 15 minutes' drive to Dubai International Airport

  • Walking distance to World Trade Center Metro

  • Free daily shuttle

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Leisure and activities
  • Pool (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service available Paying

Hotel location

ibis World Trade Centre Dubai

P O Box 9544
Sheikh Zayed Road
PO Box 9544
9544 dubai
united arab emirates

Tel: +97143324444

Fax: (+971)4/3311220

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT At 9.1km / 5.65 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.223522, 55.284389

Congress centre

  • WORLD TRADE CENTRE 2.6 km / 1.62 mi

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with One Double-Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard Room with Two Single-Size Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Our restaurants and bars

CUBO RESTAURANT

Type of cuisine: Italian

Fresh Italian pasta and homestyle cuisine is the specialty of Cubo Pasta Restaurant. Offering a range of al a carte options, including a live cooking counter. Cubo promises tasty Italian cuisine at great value for money with friendly service.

Menu (PDF)
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

CHIANTI'S BAR

Visit Chianti wine bar for an aperitif or after dinner drink. Sample from a selection of Italian and New World Wines accompanied with Antipasti and Spuntini platters available from the bar.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday Closed
  • Friday Closed
  • Saturday
  • Sunday

Our guest reviews for
ibis World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,304 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,556 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 3.5/5

Hisham S. Business - 06/06/2021 Confirmed reviews ALL

Nice, clean and centered in a very good location

Dear Hisham S., We thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share with us your positive feedback. We look forward to welcoming you again soon to the hotel. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location

Customer review rating 4.0/5

Bhelle Friends - 03/06/2021 Confirmed reviews ALL

It was good, inusually stay for a night only since the location is accessible to metro.

Dear Maribel M., We very much appreciate your comments regarding your stay at the ibis World Trade Centre Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also took a note on your suggestion in regards to the toiletries in guest rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Over my experience was awesome there is no words I should say woow thank you so much ibis team ..

Customer review rating 5.0/5

Shemeem K. P. Couples - 02/06/2021 Confirmed reviews ALL

It was awesome I should say . Ms rozma make our stay wooow I always stay in Novotel but this time prefer to stay ibis because when I called Novotel to book my stay and something is not feel good the way how rozma did it for me so I come to know rozma not working in Novotel she is start to work in ibis so I plan to stay there she look after me very well she is your asset as I can say . Always with smiley face and helpful and friendly.....and I noticed this mr GAMAL in front desk also helped us this two is best in ibis once again thank you rozma for look after me definitely I will be back here only not any other hotel . I explain to my friends as well definitely they will stay here and i hope you will look after them as well I’m sure you will

Dear Shemeem Kurukkal p., We very much appreciate your comments regarding your stay at the ibis World Trade Centre Dubai. It is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. It further encourages our zeal to give our best. It’s an honor to know that you liked our hotel & services. We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Good

Customer review rating 3.5/5

Princess Couples - 30/05/2021 Confirmed reviews ALL

Noce

Dear Princessjoan N., We very much appreciate your comments regarding your stay at the ibis World Trade Centre Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe! Sincerely your, Anoop Dhondoo Cluster General Manager

Not good experience

Customer review rating 1.5/5

Ritz Couples - 28/05/2021 Confirmed reviews ALL

Sorry to inform you, your welcome was unprofessional unorganized rude staff.

Dear Ritesh A., Thank you for choosing our hotel & for sharing your valuable feedback with us. Our hospitality together with the property location is something which the guest vouch for and appraise too. However its sad to hear what you had to face during your stay. Your constructive feedback will definitely be taken for necessary improvement and we would certainly inspect into the matter. Please be rest assured we always strive to make our guest stay comfortable and memorable. At Ibis, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre and Ibis One Central

Well located

Customer review rating 3.5/5

Amal Solo - 27/05/2021 Confirmed reviews ALL

Well located, good for short stays

Dear Amal Nayef Ali A., We very much appreciate your comments regarding your stay at the ibis World Trade Centre Dubai. On the other hand, we are very sorry that you found there was no specific reason to rank us highly for our hygiene standards & check in. Please let us know your concerns in details in order to further improve our guests’ satisfaction. We hope that you will give us the chance to welcome you back and we will ensure that your stay will be memorable with us. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre and Ibis One Central

Nice Interior

Customer review rating 4.5/5

Jazelle Friends - 26/05/2021 Confirmed reviews ALL

+ It was a nice and clean room, friendly staff. - The water in the toilet is very hot

Dear Gumatay Santos J., Thank you very much for taking out your valuable time to share your feedback. I am delighted to read that you had an great stay experience in our hotel and that you found our room cleanliness matching to your requirements as well as the service received from our team. I will certainly share your words of compliments to the entire team especially to the team. However, kindly accept my sincere apologies for the discomfort you have to face because of the hot & cold water mixer issue. We shall certainly look into the ways to fix these issues and are very much confident to extend you a remarkable stay experience during your next visit. Once again thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre and Ibis One Central

Good stay

Customer review rating 4.5/5

M. R. M. Business - 24/05/2021 Confirmed reviews ALL

I have enjoyed while staying at IBIS Hotel .The good thing , it was near the place where I used to to attend my course .It was very nice to stay in Ibis .I thank everyone who had offered me best services in the Hotel started with receptioinsts

Dear M. Ring M., Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. We greatly appreciate that you took time to express your views about the hotel. It is our utmost focus to provide our guests with personalized services that meets high standards of hospitality. It further encourages our zeal to give our best. We hope to deliver more such experiences for you on your future visits to your Ibis World Trade Centre hotel with your family and friends. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central

good stay

Customer review rating 4.0/5

Lmt Couples - 23/05/2021 Confirmed reviews ALL

stay was good- only problem is that when you want to take a dip you have to walk till novotel. and there is no toothbrush and slippers in the rooms. You have to request for them and slippers have extra charge so we just walk bare foot in the room (not okay). internet was a bit slow

Dear Lara Marie Bernaldo T., Thank you for taking the time to share your experience with us. At the very outset I would like to apologize for the inconvenience caused to you during your stay due to internet connectivity. I have noted your points of concern. I have discussed your feedback with the concerned IT Specialist to avoid any recurrence of a similar experience in the future. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. As to your comments regarding the swimming pool facility as well as room amenities, we would like to kindly inform you that Ibis World Trade Centre Dubai is a 2 star economy hotel where some of the services and offerings are limited in comparison to 4 and 5 star hotels, based on the brand concept of Ibis Hotels worldwide. Once again, thank you for sharing your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre and Ibis One Central

Well located between world trade and metro

Customer review rating 4.5/5

Anonymous Friends - 22/05/2021 Confirmed reviews ALL

I actually say thanks to the receptionist who checked in because I requested a early check-in when in arrive to the hotel my room was ready on time thanks once again will visit soon .

Dear Mirza M., Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. We greatly appreciate that you took time to express your views about the hotel. It is our utmost focus to provide our guests with personalized services that meets high standards of hospitality. It further encourages our zeal to give our best. We hope to deliver more such experiences for you on your future visits to your Ibis World Trade Centre hotel with your family and friends. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central

Good stay

Customer review rating 5.0/5

Prince K. Couples - 22/05/2021 Confirmed reviews ALL

It was nice.. Like i stayed there before also and this time it was more comfortable for me...i reached there early so the receptionist offers me to be the member of accor ..so i accept.. And he give me complimentary coffee coffee voucher... It was a nice conversation with the receptionist regarding hotel stay and prices ...the name of the person is Srvatsa..

Dear Prince K., Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. We greatly appreciate that you took time to express your views about the hotel. It is our utmost focus to provide our guests with personalized services that meets high standards of hospitality. It further encourages our zeal to give our best. We hope to deliver more such experiences for you on your future visits to your Ibis World Trade Centre hotel with your family and friends. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central

Well located

Customer review rating 5.0/5

Namratha R. Business - 20/05/2021 Confirmed reviews ALL

I stayed at IBIS WTC to attend the ATM and the hotel was just the right place for me in terms of convenience. From the start to the end, the whole experience was very smooth. This being my first time at an IBIS property, I was a bit skeptical but the staff deserves a mention for their hospitality, courtesy, and helpfulness. right from the security to the reception everyone was so welcoming and polite.I would any day recommend this property .

Dear Namratha R., Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. We greatly appreciate that you took time to express your views about the hotel. It is our utmost focus to provide our guests with personalized services that meets high standards of hospitality. It further encourages our zeal to give our best. We hope to deliver more such experiences for you on your future visits to your Ibis World Trade Centre hotel with your family and friends. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central

Very poor hotel

Customer review rating 0.5/5

Anonymous Couples - 20/05/2021 Confirmed reviews ALL

Room was very small no space for bathroom no toiletries not feel comfortable. When I want to order a food I need to go down to take d food. That's why I ordered a food tru online because I don't want to go down but instead that's it.

Dear Alea Marmay T., Thank you for taking the time to share your stay experience with us. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. As to your comments regarding the room size, in room amenities as well as food delivery at door step, we would like to kindly inform you that Ibis World Trade Centre Dubai is a 2 star economy hotel where some of the services and offerings are limited in comparison to 4 and 5 star hotels, based on the brand concept of Ibis Hotels worldwide. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel, Ibis World Trade Centre Dubai and Ibis One Central

Good just for Sleeping

TripAdvisor rating 3.0/5

mrubinger Business - 23/02/2021 TripAdvisor review

Its a hotel to get in the room when you are very tired. we gort 3 rooms all of them had leaking in the shower box. You finish the shower with more wather out then inside the box. My refrigerator took 3 days for change for malfunction. I have to thank Srivatsa that was the one who solved all these problens for us. Also the brakfast is outside the hotel. .half a mie far away.

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your recent stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service for every customer and we are glad that our associates were able to leave a positive impact in your stay. We have shared your feedback with the entire team as this will serve as an encouragement to him to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

The Hotel Needs Renovation and the rooms needs u[grading in terms of its equipment TV and so.

TripAdvisor rating 3.0/5

Kwazani Business - 15/02/2021 TripAdvisor review

Great Location but Old Furniture. The Location of the Hotel is so good. However, the Furniture, the rooms, and the outdoors need full renovation. Going for breakfast in the other Ibis Hotel was not comfortable. Also, the housekeeping was not as expected. I had to buy water in one of the night because the never respond to my request of bringing water to the room, as I did not find any in that night.

Dear Valued Guest, We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a fair stay and that you with us. Rest assured your comment regarding a certain aspect during your stay is well received and has been shared with the concerned management to further enhance on our guest's experience. Thank you for choosing to stay with us and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

Not the IBIS standards

TripAdvisor rating 3.0/5

mounir_khoury Business - 09/01/2021 TripAdvisor review

You can kiss the All Safe slogan good Bye when simple cleanliness and hygiene norms are not respected. Bath tub walls are not clean, old hair on it. the smell in room was not pleasant, i couldn't change because of Covid restrictions i am following. i did the online check-in as it was predicted to arrive very late to check in and i presumed finding my room keys ready, instead i had to make the check in again ! i booked a bed and breakfast, only to know the following day that their all-day dining is closed and i had to take a 5 minutes walk to a nearby Ibis premise to have my breakfast and that kept me hesitating since my PureHealth Covid test results wasn't out yet and i was not clear to move out of my location, so i couldn't have my breakfast the first day ( 2 nights stay) ! only the second morning when my test results tuned out negative i took the hassle to walk for my breakfast. they've could simply mentioned that breakfast is not available and not charge me for it. finally, the internet Wifi was sooooooo bad ( not acceptable for a business type hotel) and i was using the nearby convention hall ( world trade center) wifi free connection ( very low because of distance) to do my work while staying at the hotel. Very Bad experience especially that i had to be confined until my Airport covid results were out.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We appreciate your comments concerning your stay and we would like to inform you that anything brought to our notice, is treated with the care and attention it deserves. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Horrible stay in heart of Dubai

TripAdvisor rating 2.0/5

A3064SHabdullahk Couples - 05/01/2021 TripAdvisor review

Room needs immediate cleaning and sanitation. No idea how the All Safe sticker has been provided to this hotel with such disgusting rugs and dirty walls. There is no way the rooms are being monitored for cleanliness (proof of pictures attached) Unbelievably unhygienic. Would not recommend. The rug under the bed was stained and very dirty (room 331). Hotel should be ashamed, if you’re not ready to reopen the hotel in pandemic, then don’t open it! Totally overpaid for my stay during NYE. Did not expect this compared to the standards I am used to with other Accor properties. Additional negative: - fridge in room not working as the electricity cable has issues with the outlet and could hear the static noise (switched it off to avoid an issue) - no parking on site. You have to park at the Ibis one central across the street and come walking (let’s not start about the parking at the other ibis, it’s a nightmare to park there. Absolutely no signs/directions where to park so you’re closer to the ibis one central elevators) - kettle was so dirty when I opened it like someone had literally boiled puke. Should have taken a picture before I gave to housekeeping who was similarly shocked by how disgusting it was inside. Immediately replaced it (she told me that Ibis had reopened the night or two nights ago and they didn’t have enough time to clean all the rooms; what are the chances you wanted to open the hotel in any way or form just to have a full booking during NYE?) really disappointed - asked room service only to replace coffee powder the next morning and change the mugs. Came back to find the same used mugs and the used coffee bags were still on the table with some new ones “thrown” on the side. I mean c’mon, I am almost certain you can do better even for a budget hotel. Budget doesn’t mean quality must be bad. Positive: - Great location in heart of dubai - Free parking at the other nicer-looking Ibis across the street - Free wifi

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We appreciate your comments concerning your stay and we would like to inform you that anything brought to our notice, is treated with the care and attention it deserves. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Less than expected

TripAdvisor rating 2.0/5

ahmed_saidawi 03/01/2021 TripAdvisor review

Stayed for few nights, expected a limited features as this is a budget hotel, however; many things seemed to be even less than a budget hotel. On arrival water wasn't warm enough, next night was fine. TV model and size seems to be from old ages. Room housekeeping services 3/5. Reception service (3.5/5). Parking facility is (0.5/5), its better not to give parking rather than the provided option of parking in a nearby facility where you have to walk 5 mins back and forth. (After NYE I came back around 5am, and was stuck in the basement of this facility looking for an exit because its Friday and doors are lock, I had to walk out from the vehicles entrance route). Room cleanliness (3/5), Room facilities (1/5).

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We appreciate your comments concerning your stay and we would like to inform you that anything brought to our notice, is treated with the care and attention it deserves. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Excellent service

TripAdvisor rating 5.0/5

ad-hime Business - 18/09/2020 TripAdvisor review

I actually stayed in ibis central one as the ibis trade Centre First is under renovation. I must say that my overall experience was excellent. Amazing thoughtful and very helpful.The food was very tasty as well. I highly recommend the hotel

Dear Valued Guest, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking time to leave us a positive review and we are pleased to learn that your overall experience was a pleasant one. We are happy that the services of our staff and your overall experience met your expectations. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Excellent service

TripAdvisor rating 5.0/5

ad-hime Business - 18/09/2020 TripAdvisor review

I actually stayed in ibis central one as the ibis trade Centre First is under renovation. I must say that my overall experience was excellent. Amazing thoughtful and very helpful.The food was very tasty as well. I highly recommend the hotel

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your recent stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service for every customer and we are glad that our associates were able to leave a positive impact in your stay. We have shared your feedback with the entire team as this will serve as an encouragement to him to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

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