ibis budget London City Airport

Good. Love latte for breakfast. Perfect location, nice and helpfull people, clean and tidy. Would be better to have an extra tovel for hands, but can live without it.

After arriving at 11am to just leave car and see if we could check in was told after 2pm which we expected. We went into town. Have a call at 8;10 to ask if we still want rooms which we did. We got back to hotel 11:45 to be told we hadn’t got our rooms. This was a party myself, wife and 3 grown up daughters. So we had to be separated. Very stressed and angry that they knew twice in the day that we was coming.

It was just ok

Rooms are very small, with tiny bathrooms, but at least it was clean and the staff was very polite.

Room was ideal for the our stay as we needed somewhere near the ExCeL.

The room was as good as could be expected for the price and was generally pretty clean. The layout with the shower in the main area would certianly not be ideal if we were not a couple. I think it would make much more sense to just have the whole space walled as a bathroom. The room had only 2 plug sockets, neither of which were next to the bed, not great in this day and age since most people would like to use their phone whilst on charge. A cheap kettle would have been very handy. There was one tiny bit of crisp in the corner, though from my personal experience cleaners are rarely given a realistic time to clean rooms properly, so I am not blaming the cleaners. Free gated car parking was excellent. Check in and check out was smooth and staff friendly. Light switches by the bed very handy. Overall for the fact it's a budget room, very good value.

I stayed on Tuesday 28th and the front of house gentleman was very professional and made me feel safe with my kids. Thank u x

Very helpful staff with a smile. Good service, clean room, clean white soft sheets and comfortable bed...I slept well!

For the low cost a good accommodation, simple but clean.

On arrival I was given a room with a double bed and a bunk bed. This was not what I had reserved and paid for: a room with two twin beds. The bunkbed was extremely difficult to use, uncomfortable, and as a result it was a terrible night with almost no sleep. I was told I could "speak with the manager when he came the next day at 07:000". I explained that this was useless since 1) it would be too late to change the room and 2) I had to leave at 06:00 to catch my flight. In addition, the second floor hallway reeked of cigarette smoke. Never again.

The staff is really friendly

Clean room was to access

Terrible nights sleep. For the price would have expected better basics.